Ford Crown Victoria Complaints (1992)

310 consumer complaints on file.

#844349August 4, 1999
AIR BAGS
THE AIR BAG LIGHT FLASHES. TOOK TO DEALER & WAS INFORMED BY MECHANIC AIR BAG WILL NOT WORK IF IN AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709555August 3, 1999
UNKNOWN OR OTHER
THE "ANTI-LOCK" LIGHT ILLUMINATES ON THE DASH AS YOU DRIVE THE CAR. IT RESETS AFTER THE ENGINE HAS BEEN SHUT OFF AND RESTARTED, BUT THE LIGHT REAPPEARS AFTER USING THE BRAKES A FEW TIMES. THIS SEEMS TO OCURR MORE DURING HOTTER TEMPERATURES. I KNOW, FROM EXPERIENCE, THAT IF THE ANTI-LOCK WARNING LIGHT APPEARS, THE SYSTEM "IS" MALFUNCTIONING. MY CONCERN IS THIS. I AM A POLICE OFFICER ALSO. I'VE NOTICED THAT SEVERAL OF OUR FLEET CROWN VICS ARE REGULARLY EXPERIENCING THIS SAME PROBLEM. SEVERAL OTHER LAW ENFORCEMENT AGENCIES IN THE AREA ARE ALSO EXPERIENCING THIS SAME CONCERN. IT WOULD APPEAR THAT THIS HAS BECOME, OR IS RAPIDLY BECOMING, A CONCUMER CONCERN FOR ORERATORS AND OWNERS OF CROWN VICTORIAS AFTER THE MODEL YEAR 1992. MY PERSONAL CROWN VICTORIA IS JUST NOW REACHING THE MILEAGE OF A SECOND YEAR POLICE VEHICLE. I HAD THOUGHT THE POLICE VEHICLE CONCERN MIGHT BE DUE TO THE WAY THE VEHICLES ARE REGULARLY DRIVEN. BUT, NOW THAT MINE IS DOING THE SAME THING, I WONDER IF THIS ISN'T A MATTER OF DETERIOATION DUE TO AGE. IT WOULD APPEAR TO ME THAT A MANUFACTURER'S RECALL MAY BE IN ORDER. ALSO, AS AN EVOC (EMERGENCY VEHICLE OPERATIONS COURSE) INSTRUCTOR, I KNOW THERE ARE LAW ENFORCEMENT AGENCIES WHO ARE NOT PAYING ATTENTION TO THIS WARNING FEATURE AND ARE LEAVING THESE VEHICLES IN ACTIVE SERVICE WITH THIS DASH INDICATOR ACTIVATED. I WOULD APPRECIATE YOUR COMMENTS AND RESEARCH INTO THIS MATTER TO DETERMINE IF THIS IS AN ISOLATED CONCERN OR WIDESPREAD. I WOULD ALSO LIKE TO KNOW WHETHER THERE WILL BE ANY COST TO REPAIR RELIEF FOR THE REPAIR OF MY PERSONAL VEHICLE IF THIS IS DETERMINED TO BE A MANUFACTURER'S CONCERN.....THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842400July 15, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AT 25,000 MILES THE FUEL LINE THAT TO GOES TO GAS TANK AND CARBURETOR RUPTURED, CAUSING FUEL LEAKAGE. CAUSE UNKNOWN. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546567July 14, 1999
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT CONTINUALLY ILLUMINATES DUE TO POSSIBLE SHORT IN THE AIR BAG SENSOR UNIT. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547173July 14, 1999
ELECTRICAL SYSTEM
DEALERSHIP COULD NOT COMPLETE RECALL REPAIR DUE TO LACK OF PARTS (99V-124). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708055June 30, 1999
SEATS
HAD PROBLEMS WITH LOOSE DRIVER'S SIDE SEAT FOR SEVERAL YEARS. SEAT WOULD ROCK ON FRAME. SEAT FRAME FINALLY BROKE AWAY FROM TRACK ASSEMBLY ON 4 JUNE. DISASSEMBLY OF SEAT SHOWED 3 OF 4 BOLT-HOLES HOLDING SEAT TO TRACK HAD TOTALLY DISINTEGRATED, THE LF SEAT TRACK LINK HAD SNAPPED, AND THERE WERE SEVERAL STRESS CRACKS (ONE COMPLETELY THROUGH!) IN THE SEAT FRAME ITSELF. HAVE RESEARCHED 120 SEPARATE INCIDENTS OF THIS SEAT FAILURE CONDITION ON ODI CONSUMER REPORTS ON-LINE DATABASE ON FULL-SIZED FORDS, LINCOLNS, AND MERCURYS IN YEARS 1990-1996. DEALER SAID MY CAR WAS "OUT OF WARRANTY" AND WOULD OFFER NO SATISFACTION/REMUNERATION FOR THIS OBVIOUS DEFECT. WOULD LIKE TO SHARE MY ANALYSIS OF THESE RELEVANT ODI LISTINGS SO NHTSA/ODI CAN PURSUE THIS WITH FORD. HAVE COMPILED THEM INTO A 48-PAGE DOCUMENT AND ALSO A SPREADSHEET TO TOTAL THE FIGURES. THIS IS A VERY DANGEROUS CONDITION POSSIBLY AFFECTING MANY THOUSANDS OF VEHICLES, INCLUDING MANY CROWN VICTORIAS USED AS POLICE CRUISERS. SEVERAL DATABASE LISTINGS SHOW "SEATS COLLAPSED" "SEATS FLY OFF TRACK" AND SEATS SEPARATE FROM CAR FLOOR DURING ACCIDENTS. I AM A 3RD GENERATION AUTO MECHANIC AND MANAGED A GOODYEAR AUTO REPAIR FACILITY FOR 6+ YEARS. I KNOW CARS VERY WELL AND HAVE NEVER SEEN SEAT ASSEMBLIES BUILT AS POORLY AS THIS ONE! JUDGING FROM THE ODI DATABASE, I AM FAR FROM ALONE IN HAVING THIS DEFECT ON A FORD MOTOR COMPANY PRODUCT. THEY MUST HAVE REENGINEERED THE SEAT SINCE THE PROBLEMS DROP OFF NOTICEABLY AFTER 1994. I DID NOT RECEIVE ANY RECALL NOTICE FROM FORD NOR COULD DISCOVER ANY RECALLS IN THE NHTSA/ODI DB FOR THIS REASON. THERE WERE A FEW SERVICE BULLETINS. BUT, NOTHING RESEMBLING A RECOGNITION OF THE SERIOUSNESS OF THIS PROBLEM. A DRIVER CANNOT CONTROL A CAR IF HIS SEAT IS BROKEN. THIS ALSO DEFEATS THE PROPER WORKINGS OF THE SEAT BELTS AND OTHER PASSENGER RESTRAINT SYSTEMS. I WOULD APPRECIATE A CALL OR E-MAIL REPLY TO DISCUSS THIS WITH NHTSA/ODI AND PURSUE THIS WITH YOU. REGARDS, JIM MATHIAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841187June 25, 1999
VEHICLE SPEED CONTROL
CONSUMER WAS PULLING INTO A PARKING LOT AND SUDDENLY THROTTLE STUCK, CAUSING CONSUMER TO RUN INTO A BUILDING WHILE APPLYING THE BRAKE PEDAL. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#546417June 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION JERKS WHEN GOING IN REVERSE. REPAIRS WERE DONE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546203June 18, 1999
ELECTRICAL SYSTEM
RECALL REPAIR WORK TOOK THREE DAYS WHEN RECALL STATED TWO HOURS, (99V-124). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707640June 17, 1999
STRUCTURE:FRAME AND MEMBERS
I HEARD A LOUD METALLIC NOISE WHEN TURNING OR GOING OVER SLIGHT BUMP. I WAS ADVISED BY BP PROCARE IN CINCINNATI THAT FRAME WAS CRACKED WHERE REAR SWAY BRACKETS MOUNT TO FRAME. THE LEFT SIDE WAS ABOUT HALF-WAY DETACHED, AND THE RIGHT SIDE HAD A HAIR-LINE BREAK. I HAVE TAKEN CAR TO MADEIRA FRAME AND BODY SHOP CARSTAR IN CINCINNATI (513 561-0200) TO, HAVE THIS REPAIRED. PLEASE ADVISE ME IF THERE IS A SAFETY RECALL FOR THIS FAILURE AND/OR IF I AM ENTITLED TO REIMBUURSEMENT BY FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707520June 13, 1999
ENGINE AND ENGINE COOLING:ENGINE
OIL PAN RUSTED,LEAKING OIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546064June 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REBUILT TWICE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545977June 7, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IGNITION SWITCH FAILED CAUSING ENGINE TO STALL IN TRAFFIC. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707193June 4, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT COVERS ARE PLASTIC. THEY WERE TRANSLUSCENT TO BEGIN WITH, BUT TURN OPAGUE WITH AGE. THIS IS NORMAL FOR REGULAR PLASTICS, BUT SHOULD NOT HAPPEN WITH GOOD OPTICAL PLASTICS. PROCESS CUTS DOWN AMOUNT OF LIGHT SHINING THROUGH HEADLAMP ONTO ROAD, LESSENS LIGHTING DISTANCE AND INTENSITY. DANGEROUS WHETHER LOW BEAMS NEEDED BECAUSE OF ONCOMING TRAFFIC OR HIGH BEAMS NEEDED ON WINDY ROADS OR HIGHER SPEEDS WHERE LINE OF SIGHT NEEDED IS BEYOND LESSENED LIGHTING DISTANCE DUE TO OPAQUE LENSES. NO RESPONSE FROM MFR ON PRIOR LETTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837828May 12, 1999
VEHICLE SPEED CONTROL:LINKAGES
FOR NO APPARENT REASON WHEN THE VEHICLE WAS STARTED, IT ACCELERATED TO A VERY HIGH SPEED. VEHICLE WOULD NOT STOP WITH HEAVY BRAKE APPLICATION AND CRASHED THROUGH A WALL. AIR BAG DID NOT DEPLOY. VEHICLE WAS BEING REPAIRED BY THE DEALERSHIP. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#836824April 19, 1999
SUSPENSION
WHEN DRIVING AT ANY SPEED THERE IS A KNOCKING NOISE COMING FROM UNDER THE VEHICLE AND THERE IS ALSO NOISE COMING FROM THE STEERING. WHEN CONSUMER IS DRIVING AND GOING OVER A BUMP, THEIR IS A RATTLING NOISE. VEHICLE HAS BEEN TO THE SHOP FOR REPAIRS THREE TIMES. DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705617April 14, 1999
EXTERIOR LIGHTING:HEADLIGHTS
BOTH HEADLIGHT LENSES TURNED YELLOW AND GREATLY REDUCED LIGHT OUTPUT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705165March 31, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR WAS PARKED INSIDE OUR GARAGE ONLY FOR A FEW MINUTES WHEN IT CAUGHT FIRE AND BURNED OUR HOUSE DOWN. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#836248March 29, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
A DEFECTIVE IGNITION SWITCH IS ALLOWING THE CONSUMER TO TAKE THE KEY OUT OF THE IGNITION WITH THE VEHICLE STILL RUNNING, ALMOST RESULTING IN AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#835196February 24, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE REAR BRAKE LINES RUSTED THROUGH, CAUSING A BRAKE FLUID LEAKAGE AND THE VEHICLE WOULD NOT STOP UNLESS PRESSING THE BRAKE PEDAL HARD. THERE WAS AN IMPROVEMENT CAMPAIGN FOR POLICE PACKAGE VEHICLES FOR REAR BRAKE LINES. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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