Ford Crown Victoria Complaints (1996)

276 consumer complaints on file.

#8021636October 25, 2002
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
CONSUMER STATES THE RIGHT TURN SIGNAL, FLASHER LIGHTS ARE WORKING PROPERLY. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021643October 25, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
CONSUMER STATES WHILE DRIVING 55MPH THAT HOOD FLEW UP IMPAIRING VISABILITY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767659September 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE PLASTIC INTAKE MANIFOLD ON THESE 4.6L ENGINES CRACK CAUSING LOST COOLANT. FORD MOTOR COMPANY REPLACES THEM UP TO 6 OR 7 YEARS ON T-BIRDS, MUSTANGS, AND POLICE CARS AND TAXI'S. NOT REGULAR CROWN VICS, GRAND MARQUE'S AND TOWN CARS. WHY. THE REPLACEMENT YOU BUY IS INPROVED WITH ALUMINUM COOLING SYSTEM PASSAGES. THE REPLACEMENT EVEN GIVES A PICTURE OF WHERE TO LOOK FOR THE KNOWN DEFECT, YET FORD REFUSES TO HONOR THERE MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019250September 24, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER STATES WHILE DRIVING 50MPH THE INTAKE MANIFOLD FAILED.*JB CONSUMER STATED THAT SUDDEN FAILURE OF INTAKE MANIFOLD CAUSED THE VEHICLE TO OVERHEAT. THE INTAKE MANIFOLD WAS ON RECALL, BUT THE MANUFACTURER REFUSED TO HONOR THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767594September 23, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WROTE TO THE FORD CUSTOMER SERVICE DEPARTMENT. THEY CALLED ME AND SAID THAT SINCE THEY DID NOT ISSUE A RECALL NOTICE FOR MY CAR, THEY WOULD NOT REIMBURSE ME FOR THE REPAIRS. I CHECKED WITH MY DEALER AND THEIR SERVICE DEPARTMENT FOUND THAT FORD HAD MADE SELECTIVE RECALLS OF CROWN VICTORIAS, COUGARS, & MUSTANGS THAT ALL HAD THIS SAME PROBLEM. MY CAR HAD A DEFECTIVE PART (NON-MOVING) AND BLEW OUT FROM NORMAL HEAT AND PRESSURE. FORD SHOULD PAY FOR THIS REPAIR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766964September 10, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
I WAS FORCED TO STAY AT A HOTEL OVERNIGHT UNTIL MONDAY AFTERNOON WHEN THE CAR WAS REPAIRED WITH A REPLACEMENT MANIFOLD MADE OF METAL BY FORD. THE HOTEL BILL CAME TO $220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017914September 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES THE VEHICLE OVERHEATED AND THERE WAS LOSS OF COOLANT WHILE DRIVING, DUE TO A CRACK IN THE INTAKE MANIFOLD. DEALER AND THE MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016601August 19, 2002
AIR BAGS:FRONTAL
IN A FRONTAL COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT, RESULTING IN SERIOUS INJURIES TO DRIVER.*AK *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9007180August 1, 2002
STRUCTURE:FRAME AND MEMBERS
FRAME RUSTED OUT AFTER 5 YEARS NEXT TO TORQUE BOX---SOUTH BEND INDIANA POLICE PULLED 68 OF THEIR SQUAD CARS OUT OF SERVICE FOR THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764991July 31, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
IN 4-1999 A RECALL OWNER LETTER WAS SENT TO ALL FORD DEALERS IN REGARD TO FATIGUE CRACKS IN THE INTAKE MANIFOLDS USED ON THE 4.6 L SCHC ENGINES. THE RECALL IS FOR 1996-1998 CROWN VICTORIA TAXIS AND I FEEL SINCE I HAD THE SAME PROBLEM WITH MY INTAKE MANIFOLD I SHOULD BE REIMBURSE FOR THE REPAIR. FORD HAS HAD RECALLS FOR THE INTAKE MANIFOLDS EVERY YEAR UP TO 2002.FORD DEALER IN TOWN IS NO HELP NOR THE 1-800 CUSTOMER ASSISTANCE NUMBER. I HAD THE CAR TOWED TO A LOCAL GARAGE FOR REPAIR SINCE THEY WERE CHEAPER THE FORD DEALER. BRYAN WALKER AT THE GARAGE SAID HIS 96 FORD CROWN HAD THE SAME PROBLEM LAST YEAR AND THE FORD DEALER DID HELP HIM GET A REFUND SO I KNOW THEY ARE HELPING SOME PEOPLE.I KNOW THERE IS NO RECALL ON MY CAR BUT SINCE THERE IS ONE FOR THE TAXIX AND I HAD THE SAME PROBLEM I FEEL IT SHOULD BE UNDER THE SAME RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012145July 10, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
AS THE CONSUMER TURNED ON THE HAZARD LIGHTS, THE SIGNAL LIGHTS WENT OUT. THE DEALER DETERMINED THEY SHORTED OUT.*AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763998July 9, 2002
UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT KEEPS COMING ON AND DEALER CAN'T FIND PROBLEM. I FOUND PREVIOUS OWNER AND HE STATED THE CHECK ENGINE LIGHT CONSTANTLY CAME ON AND HIS MECHANIC NEVER FOUND THE PROBLEM EITHER. IT HAS COME ON FOR THE 5TH TIME AND I HAVE ONLY OWNED THE CAR LESS THAN 4 MONTHS!!!!! PREVIOUS OWNER STATED THAT HE DID NOT HAVE ANY ENGINE FAILURES OR NOTICEABLE PROBLEMS WITH THE ENGINE RUNNING; BUT THE LIGHT IS INFURIATING. IT IS OBVIOUS THAT DEALER WHO SOLD ME THE CAR WAS AWARE OF THE PROBLEM AND FAILED TO CORRECT IT BEFORE SELLING IT TO ME AND MADE NO DISCLOSURE OF THE DEFECT TO ME. IT IS ALSO OBVIOUS THAT THIS IS A PROBLEM WITH MANY CROWN VICS AFTER READING PREVIOUS NOTICES ON THIS SITE BUT FORD HAS FAILED TO DO ANYTHING ABOUT IT. I'D LIKE TO GET CLASS ACTION PROCEEDINGS STARTED AGAINST FORD...ANYONE UP FOR IT? CONTACT ME AT THIS EMAIL ADDRESS [email protected].*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763741July 2, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
HOW MANY COMPLAINTS ARE REQUIRED BEFORE A RECALL IS ISSUED, FORCING A MANUFACTURER TO MAKE REPAIRS FOR A MANUFACTURER TO MAKE REPAIRS FOR A MANUFACTURING DEFECT ? ON YOUR SITE, THERE ARE 24 COMPLAINTS ABOUT THE SAME COOLANT LEAKING PROBLEM WITH THE PLASTIC INTAKE MANIFOLD ON FORD'S 4.6L ENGINES. WHY WAS THE ACTION ALREADY TAKEN ONLY APPLIED TO POLICE VEHICLES ? I'M SURE THE LEAK IS THE SAME PROBLEM WE ALL HAVE HAD. MINE IS NUMBER 25 AND THESE ARE ONLY THE OWNERS WHO HAVE TAKEN THE TIME TO PURSUE THE ISSUE WITH NHTSA. MY COST FOR THE PART ALONE IS $650.00. SINCE THIS IS AN OBVIOUS MANUFACTURING DEFECT AND FORD HAS CHANGED THE DESIGN OF THE REPLACEMENT PART, I FEEL THE MANUFACTURER SHOULD BE REQUIRED TO REPAIR IT FOR FREE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013017July 1, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHILE DRIVING INTAKE MANIFOLD CRACKED AND WAS LEAKING ANTI FREEZE, CAUSING ENGINE TO OVERHEAT. CONTACTED DEALER ,AND DEALER WASNOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763653June 30, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS COMPONENT IS HISTORICALLY MADE FROM CAST IRON OR ALUMINUM. THE WATER CHAMBER BLEW OUT BECAUSE IT WAS MADE FROM PLASTIC. IT CAUSED EXCESS VAPOR TO COME FROM HOOD. FAILURE WAS CATASTROPHIC AND WITH NO WARNING. ENGINE OVERHEATED IMMEDIATELY. THE PARTS PERSON AT THE DEALER NOW PERFORMING THE SERVICE (I WAS OUT OF TOWN WHEN THIS HAPPENED TO ME) TOLD ME THAT THEY STOCK THIS PART BECAUSE OF THE CONSTANT FAILURE. THERE HAVE BEEN RECALLS ISSUED ON OTHER MODELS WITH THE SAME PART BUT NOT ON MY SPECIFIC MODEL APPARENTLY. THIS SHOULD HAVE BEEN REPLACED PROACTIVELY BY THE MFG. BASED ON THE PRESENT FAILURE RATES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011296June 7, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHILE DRIVING HEARD A NOISE/PULLED OVER, AND ANTI FREEZE HAD LEAKED OUT DUE TO A BROKEN INTAKE MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010907June 3, 2002
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE TRAVELING AT 25 MPH THE TEMPERATURE GAUGE WENT TO HOT, AND CONSUMER COULD SMELL ANTIFREEZE BURNING SMELL. MECHANIC STATED IT WAS A CRACKED MANIFOLD BEHIND ALTERNATER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009353May 7, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THERE IS A STRONG ANTIFREEZE SMELL WHILE DRIVING, THEN, POWER STEERING STARTED SLIPPING. VEHICLE WAS TOWED TO DEALER, CRACKED INTAKE MANIFOLD NEEDED TO BE REPLACED.*AK CONSUMER STATES WHEN PULLING OVER, THE ENGINE WAS STEAMING FROM A CRACK IN THE INTAKE MANIFOLD JUST BEHIND THE ALTERNATOR, ENGINE COOLANT WAS SPRAYING ONTO THE ALTERNATOR AND BELT, THE COOLANT LEAK DISABLED THE POWER STEERING UNIT, THE SPARK PLUG WIRES HAD ALSO BEEN CONTAMINATED DUE TO THE COOLANT LEAK AND THE THERMOSTAT HAD TO BE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760868April 18, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE INTAKE MANIFOLD CRACKED NEAR THE THERMOSTAT AND ALL THE COOLANT LEAKED OUT CAUSING THE CAR TO OVERHEAT. TOOK IT TO RANDALL NOE FORD DEALERSHIP TO HAVE IT FIXED. THEY TOLD ME WHAT THE PROBLEM WAS. AT THAT TIME I TOLD THEM IT SOUNDED LIKE A DESIGN DEFECT. THEY SAID THEY HAD SEEN A LOT OF FAILURES LIKE THIS. I ASKED THEM TO CHECK FOR RECALLS WHICH THEY DID BUT NONE WERE FOUND. ABOUT 30 DAYS AGO (AROUND MARCH 15, 2002) A RELATIVE SENT ME AN EMAIL SHOWING THAT MANY 1996 CROWN VICTORIAS WERE BEING RECALLED FOR THE EXACT SAME PROBLEM. I CONTACTED FORD AND THEY SAID OURS WAS NOT INCLUDED. I WOULD LIKE THE NTSA TO MAKE THEM INCLUDE IT. I KNOW, ACCORDING TO THE MECHANIC, THAT THERE ARE MANY OTHER PEOPLE WITH THE SAME PROBLEM. IT WAS CLEARLY A DESIGN DEFECT AND FORD SHOULD BE REQUIRED TO REIMBURSE ME FOR THE $800+ THAT I PAID TO HAVE IT FIXED. THANKS MIKE PARKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007669April 15, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
HAVING PROBLEMS WITH INTAKE MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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