Ford Crown Victoria Complaints (1996)

276 consumer complaints on file.

#10042410October 7, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES THAT INTAKE MANIFOLD CRACKED, CAUSING THE FLUID TO LEAK ONTO THE ENGINE. CONSUMER HAS CONTACTED THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038150October 1, 2003
STEERING:GEAR BOX:SHAFT PITMAN
WHILE MAKING A LEFT TURN AT A TRAFFIC LIGHT STEERING WHEEL LOCKED UP, CAUSING DRIVER TO LOSE CONTROL. THE DRIVER MANAGED TO STOP THE VEHICLE AND HAD IT TOWED TO THE DEALER. IT WAS DETERMINED THAT THE PITMAN ARM BROKE AT THE STEERING LINKAGE. CONSUMER . *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040934September 29, 2003
ENGINE AND ENGINE COOLING
WHILE OPERATING 1996 FORD CROWN VICTORIA LX 4DR SEDAN (140K MILEAGE) ON LOCAL HIGHWAY, UPON STOPPING NOTICED COOLANT SMELL. TOOK VEHICLE TO LOCAL DEALER. DIAGNOSED A CRACKED "RESIN" ENGINE INTAKE ON 4.6 LTR V8 AT SEAM UNDER TEMPERTAURE SENSOR BEHIND ALTERNATOR. REPAIRED WITH REPLACEMENT ALUMINUM INTAKE AT OWNERS EXPENSE. OLD INTAKE SENT TO WILLIAM C. FORD, CEO FORD MOTOR COMPANY, ONE AMERICAN ROAD, DEARBORN, MI, 48121, WITH LETTER OF EXPLANATION/COMPLAINT. FACTORY MANUFACTURING DEFECT. REQUEST ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039777September 11, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 55 MPH HOOD LATCH SNAPPED. HOOD FLEW UP AND SHATTERED THE FRONT WINDSHIELD. CONSUMER MANAGED TO PULL OVER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10032467August 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE INTAKE MANIFOLD FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030034July 24, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATES INTAKE MANIFOLD GASKET IS CRACKED, CAUSING COOLANT TO GO INSIDE THE ENGINE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028584July 18, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FOLLOWING IS A COPY OF THE "INQUIRY/CONCERN" SENT TO THE FORD MOTOR COMPANY RELATIONSHIP CENTER: THE RIGHT FRONT ELECTRIC WINDOW MALFUNCTIONED ON 2/18/00 AT 42,134 MILES. IT COST ME A $50 DEDUCTIBLE TO REPLACE A DEFECTIVE REGULATOR BECAUSE I HAD PURCHASED THE EXTENDED WARRANTY. THE LEFT REAR WINDOW MALFUNCTIONED ON 11/28/00 AT 51,983 MILES. IT COST A $50 WARRANTY DEDUCTIBLE TO REPLACE A FAULTY REGULATOR. THE DRIVER'S LEFT FRONT WINDOW MALFUNCTIONED ON 12/26/00 AT 52,465 MILES. IT COST A $50 DEDUCTIBLE TO REPLACE A DEFECTIVE REGULATOR. THE RIGHT REAR WINDOW MALFUNCTIONED ON 7/3/03 AT 90,201 MILES. IT COST $209 TO REPLACE A DEFECTIVE REGULATOR. CYCLE COMPLETE. ANY PATTERN HERE? FORD'S RESPONSE WAS SURPRISE AT THE CONSISTENT DEFECTS IN THEIR REGULATORS. THEY COULDN'T ASSIST FINANCIALLY BECAUSE I HAD USED AN INDEPENDENT TO FIX THE LAST WINDOW WHILE TRYING TO KEEP COSTS LOW. WAS THIS EXPERIENCE UNIQUE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025757July 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
COMPLETE BRAKE FAILURE. DETERIATED FLUID LINE UNDER DRIVER'S DOOR. ALL FLUID WAS DISCHARGED AND WAS LEFT WITHOUT ANY BRAKES AT ALL. SHOULD BE INVESTIGATED. *AK REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022225June 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
THERE WERE PROBLEMS WITH THE ENGINE. MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS NOT INCLUDED ON THE RECALL EVEN THOUGH THE VEHICLE EXPERIENCED THE SAME PROBLEM WITH THE MANIFOLD INTAKE. *AK SMOKE COME FROM UNDER THE HOOD. THERE WAS NO WATER(WAS ALL OVER THE ENGINE AND THE INSULATION), AND NO OIL. PLASTIC WAS USED FOR THE INTAKE MANIFOLD WHICH FORD CHANGED TO METAL. THE CONSUMER'S NEW ENGINE HAD COME WITH THE NEW CHANGE. FORD INSTRUCTED THE CONSUMER TO KEEP RECEIPTS BECAUSE THE WERE GOING TO ISSUE A RECALL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024169June 16, 2003
SUSPENSION
A ARM BRACKET WHICH IS ATTACHED TO THE FRONT SUSPENSION IS BROKEN. CONSUMER DISCOVERED IT WHEN SHE HEARD A NOISE COMING FROM THE VEHICLE, AND HAD A MECHANIC CHECK THE NOISE OUT. AFTER CHECKING THE VEHICLE MECHANIC ADVISED HER TO TAKE THE VEHICLE TO A DEALER FOR REPAIR BECAUSE IT LOOKED AS A MANUFACTURE R'S PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020967June 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKES FAILED. DRIVER NOTICED BRAKE FLUID LEAK AND ADDED BRAKE FLUID TO GET THE CAR BACK TO OUR RESIDENCE. A REVIEW OF THE BRAKE LINES SHOWED CORROSION AND LEAKAGE IN THE BRAKE LINE ONLY. ALL OF THE OTHER LINES AND THE UNDER CARRIAGE SHOW NO CORROSION AT ALL. THIS IS INDICATIVE OF A DEFECT IN THE MATERIAL USED FOR THE BRAKE LINE. THIS INCIDENT COULD HAVE BEEN MORE SERIOUS, POSSIBLY CAUSING INJURIES OR DEATHS IF IT WERE NOT FOR THE ACTIONS OF THE DRIVER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015237April 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE MANIFOLD CRACKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010838March 21, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
I PURCHASED A USED 1996 FORD CROWN VICTORIA FROM CAL WORTHINGTON FORD IN ALASKA A LITTLE LESS THAN THREE YEARS AGO. WHEN I PURCHASED THE CAR, I ALSO PURCHASED A PREMIUM WARRANTY POLICY AND THE VEHICLE IS STILL UNDER WARRANTY. THE VEHICLE HAS HEATED REAR-VIEW MIRRORS. A LITTLE OVER TWO YEARS AGO AFTER A SNOW STORM, THE PASSENGER-SIDE REAR-VIEW MIRROR CRACKED STRAIGHT DOWN THE MIDDLE. SNOW HAD COVERED THE MIRROR AND I ASSUME WHEN THE MIRROR HEATED, IT CRACKED. FOUR MONTHS AGO AFTER ANOTHER SNOW STORM, THE DRIVER??S SIDE MIRROR CRACKED STRAIGHT DOWN THE MIDDLE. ONCE AGAIN, IT WAS COLD AND WHEN THE MIRROR STARTED HEATING UP IT CRACKED. PLEASE NOTE - I ALWAYS BRUSH THE SNOW OFF MY CAR BEFORE I WARM IT UP. REQUEST ?? FORD MOTOR CO. REPLACES THE MIRRORS AT NO COST TO ME I CONTACTED CAL WORTHINGTON FORD AND ASKED THEM TO REPLACE THE MIRRORS UNDER WARRANTY AND THEY REFUSED. I HAVE TWO REASONS FOR THIS REQUEST: 1) THE MIRRORS ARE DEFECTIVE AND POSE A SAFETY HAZARD. THE MIRRORS CRACKED BECAUSE OF A POOR ENGINEERING DESIGN. THE MIRRORS DIDN'T CRACK BECAUSE OF NEGLIGENCE CAUSED ON MY PART. 2) THE CAR IS STILL UNDER WARRANTY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011897March 17, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK HAD NO SHIELD BEHIND IT, IF THE VEHICLE WAS HIT FROM BEHIND IT COULD CATCH FIRE. THE DEALER STATED THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE RECALL ONLY RELATED TO POLICE INTERCEPTOR VEHICLE'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008504March 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE INTAKE MANIFOLD CRACKED ALLOWING COOLANT TO LEAK WHICH COULD GET ONTO WIRING AND CAUSE A FIRE, OR ENGINE OVER HEATING WHICH COULD CAUSE A FIRE. FORD HAS A RECALL ON POLICE CARS AND TAXI'S BUT NOT REGULAR CROWN VICTORIA'S.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002268January 7, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VEHICLE IS A POLICE INTERCEPTOR MODEL. THE CONSUMER CONTACTED THE DEALER REGARDING RECALL 02I003000 AND THE DEALER ADVISED HIM THAT THEY COULD NOT PERFORM THE RECALL BECAUSE VEHICLE WAS NOT A PART OF THE FLEET OF LAW ENFORCEMENT VEHICLES. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001231December 31, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE HAS BEEN 3 DEATHS AND 1 CRITICAL INJURY WITHIN THE ARIZONA LAW ENFORCEMENT, REGARDING THE FORD CROWN VICTORIA POLICE CRUISER'S, THE DESIGN AND PLACEMENT OF THE FUEL TANK HAS BEEN KNOWN TO CATCH ON FIRE IF THE VEHICLE IS INVOLVED IN A REAR SIDE IMPACT COLLISION.*JB *TT
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
3
#10001438December 23, 2002
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL #021003000 FUEL TANK/POLICE VEHICLE. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770733December 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTAKE MANIFOLD CROSSOVER, AS I ACCELERATED THE CROSSOVER ON THE MANIFOLD RUPTURED, BURSTING, MASSIVE AMOUNTS OF COOLANT TO BE EXPELLED , CAUSING SEVERE FOGGING IN THE INTERIOR AND EXTERIOR OF CAR, COOLANT ON HIGHWAY INTERSTATE, CREATING A SLICK SURFACE TO OTHER MOTORIST. AFTER CONTACTING AND SURVEYING DEALERS AND REPAIR SHOPS IN THE AREA, THIS SEEMS TO BE A COMMON PROBLEM IN FORD VEHICLES WITH THE 4.6L V8. FORD DOES HAVE A TSB, HAS DONE A RECALL ON POLICE AND FLEET VEHICLES, REFUSES TO DO CONSUMER AUTOMOBILES. THIS IS A MAJOR PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022386November 7, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
CONSUMER STATED HAVING THE SAME PROBLEM AS RECALL#98V322000 LOWER CONTROL ARM. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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