Ford Crown Victoria Complaints (1996)

276 consumer complaints on file.

#10202338September 10, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SOMETHING BURNING AND NOTICED SMOKE RISING FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED FLAMES RISING FROM UNDER THE HOOD. THE POLICE DEPARTMENT FILED A REPORT AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE IT CURRENTLY REMAINS. SHE REPORTED THE FIRE TO THE DEALER AND THEY STATED THAT IT WAS NOT THEIR CONCERN. THE CONTACT RECENTLY RECEIVED NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10178967January 17, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STEERING:LINKAGES
TL* - THE CONTACT HAS A 1996 FORD CROWN VICTORIA POLICE INTERCEPTOR WITH 108000 MILES AND THE PROTECTIVE SHIELD THAT COVERS THE FUEL TANK HAS NOT BEEN INSTALLED. THE CONTACT FOUND THAT THERE WAS A RECALL (02I003000): AND (96V135000) FOR STEERING:LINKAGES THAT HAD NOT BEEN FIXED ON HIS VEHICLE. WHEN HE TOOK THE VEHICLE TO THE DEALER THEY TOLD HIM THAT HIS VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH HIS VEHICLE IN REGARDS TO THE RECALL TO DATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175427December 6, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DEAR SIR OR MADAM: I AM AWARE OF THE FORD CAMPAIGN 05N04 REGARDING THE COMPOSITE INTAKE MANIFOLD REPLACEMENT PROGRAM. MY 1996 CROWN VIC FELL TO THIS DEFECT TO ON 11/20/06 WHICH RESULTED IN A NEEDED REPLACEMENT USING THE PRESCRIBED FORD REPAIR KIT. MY LOCAL FORD DEALER SAID THE REPAIR PROGRAM HAD EXPIRED WITH NO REIMBURSEMENT POSSIBLE. AFTER SOLICITING FORDS COMMENTS DIRECTLY (REPLY CAN BE FORWARDED) I INTERPRET THEIR RESPONSE THAT PART FAILURE, WHILE THE SAME AS OTHERS, DID NOT HAPPEN SOON ENOUGH AND THEREFORE INELIGIBLE. IN YOUR OPINION IS THERE ANY RECOURSE TO APPEAL THEIR DENIAL FOR CLAIM? ARE YOU STILL RECEIVING LETTERS/EMAILS THAT THIS IS AN ONGOING PROBLEM? MIGHT THERE BE ANOTHER JUDGMENT AGAINST THEM TO COVER OTHERS WITH THIS SAME FAILURE? YOUR HELP IS APPRECIATED. THANK YOU. *NM UPDATED 02/15/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168817September 21, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY WIFE WHILE TRAVELING TO VISIT HER SON IN A DISTANT CITY, SHE PULLED INTO A SHOPPING CENTER TO CALL HIM, HE LIVED NEARBY. HE CAME TO THE SHOPPING CENTER IN AN EFFORT TO LEAD HER TO HIS RESIDENCE. WHEN LEAVING SHE NOTICED SMOKE AND THOUGHT THE VEHICLE CAUGHT FIRE. FURTHER INVESTIGATION PROVED IT WAS AN ANT-IFREEZE LEAK. THE FAILURE WAS THE INTAKE MANIFOLD PRODUCED OF AN INFERIOR MATERIAL (NYLON) A CRACK DEVELOPED AT 100614 MILES CAUSING THE ANTIFREEZE TO LEAK OUT AND OVERHEAT THE ENGINE AND CAUSE MORE DAMAGE. WITHIN SEVERAL DAY THE AUTO WENT TO THE REPAIR SHOP AND THE INTAKE MANIFOLD WAS REPLACED A SUBSTANTIAL COST. THERE WAS NO RECALL PRESENT WITH THIS EVENT HOWEVER FORD MOTOR COMPANY HAD A CLASS ACTION SUIT WITH THIS EVENT AS ITS CENTER PIECE. UNFORTUNATELY THE FAILURE ON MY FORD OCCURRED AFTER THE CLASS ACTION SUIT EXPIRED. THE SUIT WAS LIMITED BY A TIME FRAME. MY THOUGHT IS ALL NYLON MANIFOLD WILL FAIL FAR SHORT OF THE EXPECTATIONS OF THE LIFE OF THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167914September 11, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY INTAKE MANIFOLD BEGAN LEAKING APPROXIMATELY 2 DAYS AFTER I BOUGHT IT,6 MONTHS LATER IT'S LEAKING IN A SECOND LOCATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166099August 21, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE LOWER CONTROL ARM BALL JOINT FRACTURED WHILE DRIVING 20 MPH ON A DRY HIGHWAY. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165275August 11, 2006
ENGINE AND ENGINE COOLING
ON A 1996 FORD CROWN VICTORIA THE INTAKE MANIFOLD FAILED DUE TO A SEVERE CRACK ON THE UNDERSIDE,LOOSING COOLANT AND CAUSING OVER HEATING OF ENGINE AND LEAVING US STRANDED.CAR WAS REPAIRED AT A SHOP WE HAVE USED FOR YEARS AT THE COST OF APPROX $700.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162810July 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 96 FORD CROWN VIC I DROVE IT HOME FROM WORK FINE WITH NO PROBLEMS THEN I DROVE IT TO TAKE MY SON TO WORK IT STARTED TO OVERHEAT THERE WAS NO INDICATION SOMETHING WAS WRONG. THEN THE TEMP WENT UP AND CHECK ENGINE LIGHT CAME ON. I HAVE CHANGE THE THERMOSTAT BUT IT STILL IS OVER HEATING AND WATER IS COMING OUT THE EXHAUST AND SEEMS TO BE SPITTING OUT FROM TOP OF MOTOR. THIS CAR HAS ONLY 59,00 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154089March 20, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER COMPLAINT REGARDING REIMBURSEMENT FOR 1996 CROWN VICTORIA INTAKE MANIFOLD. *TS THE CONSUMER PRESENTED HIS BILL TO THE DEALER FOR REIMBURSEMENT. THEY INFORMED HIM THAT HE WASN'T ENTITLED TO REIMBURSEMENT BECAUSE IT WASN'T WITH THEIR TIME FRAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151214February 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAVE ONE OF THE PLASTIC INTAKE MANIFOLD ON A 1996 FORD CROWN VIC THAT CRACKED. I CONTACTED A DEALER IN TULSA AND THEY SAID THE RECALL WAS OUT OF DATE AND WOULD NOT DO THE WORK. IF THEY JUST RECALLED THE PART IN 2004 OR 2005 WHY WOULD IT NOT BE COVERED NOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150999February 23, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I FILED A STATEMENT WITH FORD MOTOR COMPANY ON JANUARY 26, 2006 WITH THE ORIGINAL REPAIR RECEIPT AND THE DEFECTIVE MANIFOLD. I HAVE NOT RECEIVED ANY REPLY AS OF THIS DATE, I CHECKED WITH THE COMPANY ON FEBRUARY 16 AND WAS TOLD IT WAS BEING REVIEWED. WHAT DO THEY HAVE TO REVIEW? I HAVE THE RECEIPT FROM JULY 2002, THE ORIGINAL DEFECTIVE MANIFOLD, AND THE REPAIR DEPARTMENT MANAGER FILLED OUT THE PAPERS AND FILED THEM. I FILED THE FORM AT COCONUT POINT FORD , 22360 S. TAMIAMI TRAIL, ESTEO, FL. AND THEY SAID THEY HAD TO SEND THE FORM TO SAM GALLOWAY FORD INC, 1800 BOY SCOUT DR. , FT. MYERS, FL. SINCE THEY ARE THE ONES TO WRITE THE CHECKS. I FOLLOWED THE DIRECTIONS TO THE LETTER FOR THE CLAIM AND AM NOT GETTING A RESPONSE. I THINK THEY ARE WAITING UNTIL MARCH 16 IS PAST THEN THEY WILL SAY I AM TOO LATE TO FILE. PLEASE SEE WHAT YOU CAN DO FOR ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142518November 12, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAD TO REPLACE THE INTAKE MANIFOLD ON MY 1996 CROWN VICTORIA EARLIER THIS YEAR. I RECEIVED A LETTER ABOUT A LAWSUIT THAT THE COST OF THE MANIFOLD WOULD BE REIMBURSED BY FORD IF THE FINAL SETTLEMENT WAS APPROVED. I HAVE READ THE INFORMATION PROVIDED AND ALTHOUGH FORD KNOWINGLY PUT A FAULTY PART IN MY CAR, I WILL NOT RECEIVE A REIMBURSEMENT SIMPLY BECAUSE MY REPAIR IS BEYOND THE 7 YEARS MENTIONED IN THE LAWSUIT. I WANT TO KNOW WHAT CAN BE DONE. HAD I KNOWN THAT THIS PART WAS INAPPROPRIATE FOR THE JOB THAT IT WAS INTENDED TO DO, I WOULD NOT HAVE BOUGHT THE CAR. EVEN I KNOW BETTER THAN TO PUT A PLASTIC/VINYL PART WHERE THE HEAT IS SO INTENSE!!!!! FORD NEEDS TO BE FORCED BY THE GOVERNMENT TO REIMBURSE ALL OF US ,.......PERIOD. I DON'T MAKE A LOT OF MONEY AND HAD TO USE A HOUSE PAYMENT TO PAY FOR THIS AND I STILL HAVEN'T CAUGHT UP! FORD SCREWED ME ONE TIME BEFORE BACK IN THE 80'S AND I SCREWED UP BY BUYING ANOTHER FORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138194September 29, 2005
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE, STEERING
I RECENTLY GOT THE VEHICLE AND ITS ALREADY GIVING ME PROBLEMS. THE CAR DRIFTS TO THE SIDE AND THE MOTOR IS GIVING ME PROBLEMS THE CAR HAS NOT EVEN REACHED 1500 MILES SINCE I GOT IT AND ITS ALREADY CAUSING ME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135262September 3, 2005
TIRES
WE PURCHASED A SET OF B.F. GOODRICH RADIAL T/A (P21570S15) TIRES FROM SEARS, WHICH WERE COMPLETELY WORN AND CONSIDERED UNDER THE LEGAL LIMITATIONS AFTER ONLY 25,000 MILES OF USE. THE TIRES HAD A 50,000 MILE WARRANTY. WE HAVE HAD THE CAR FULLY MAINTAINED SINCE THE PURCHASE OF THE CAR AND THE TIRES, AND WERE TOLD BY PROFESSIONALS THAT THEY FELT THE TIRES WERE A MANUFACTURER DEFECT. THEY ALSO TOLD US WE SHOULD REPLACE THE TIRES IMMEDIATELY OR WE COULD BE PUTTING OURSELVES AND OUR CHILD IN DANGER. WE WENT TO SEARS AND THEY REFUSED TO HELP US AND SIMPLY WANTED US TO BUY A WHOLE NEW SET OF TIRES, EVEN AFTER I SHOWED THEM EVERY RECEIPT ON THE MAINTENANCE TO PROVE THIS DID NOT HAPPEN BECAUSE OF NEGLECT ON OUR PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135214September 2, 2005
TIRES, TIRES:TREAD/BELT
WE PURCHASED A SET OF B.F. GOODRICH P21570S15 TIRES FROM SEARS, WHICH WERE COMPLETELY WORN AND CONSIDERED UNDER THE LEGAL LIMITATIONS AFTER ONLY 25,000 MILES OF USE. THE TIRES HAD A 50,000 MILE WARRANTY. WE HAVE HAD THE CAR FULLY MAINTAINED SINCE THE PURCHASE OF THE CAR AND THE TIRES, AND WERE TOLD BY PROFESSIONALS THAT THEY FELT THE TIRES WERE A MANUFACTURER DEFECT. THEY ALSO TOLD US WE SHOULD REPLACE THE TIRES IMMEDIATELY OR WE COULD BE PUTTING OURSELVES AND OUR CHILD IN DANGER. WE WENT TO SEARS AND THEY REFUSED TO HELP US AND SIMPLY WANTED US TO BUY A WHOLE NEW SET OF TIRES, EVEN AFTER I SHOWED THEM EVERY RECEIPT I HAD ON THE MAINTENANCE TO PROVE THIS DID NOT HAPPEN BECAUSE OF NEGLECT ON OUR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134718August 30, 2005
EXTERIOR LIGHTING:HEADLIGHTS
PREMATURE? HEADLIGHT PLASTIC CLOUDINESS, AND DECREASED LIGHT TRANSFER. THIS HAPPENED WITH A PREVIOUS MERCURY VEHICLE (1990 SABLE) AND NOW ON 1996 FORD CROWN VICTORIA. HEADLIGHTS WERE EXCELLENT WHEN NEWER, NOW THE CLOUDING OF THE PLASTIC LENSES HAS REDUCED THE EFFECTIVENESS OF THE HEADLIGHTS AT NIGHT. DEALER ADVISES THAT THIS IS NORMAL AND THAT THE REPAIR IS NEW LENSES AT CUSTOMER EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133064August 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: CONSUMER HAS A 1996 FORD CROWN VICTORIA. HE COMPLAINED ABOUT A LOWER BALL JOINT PROBLEM. HE FOUND, ON THE INTERNET NHTSA RECALL 98V322000 . HE WENT TO FORD WEB SITE AND ENTERED THE VIN THE WEB SITE SHOWED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL. THE VEHICLE IS NOW NOT DRIVABLE DUE TO BALL JOIN PROBLEM. LOWER BALL FAILED ON 8-3-2005 WHILE DRIVING. THERE WAS NO ACCIDENT, HE TRAVELING BALL JOINT SEPARATED JUST LIKE MENTIONED IN THE RECALL. CONSUMER WOULD LIKE TO HAVE VEHICLE INCLUDED IN THIS RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131831August 7, 2005
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
REPLACED RUSTED STEEL BRAKE TUBING ON LEFT SIDE OF VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131834August 7, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LEAKING COOLANT FROM INTAKE MANIFOLD. REPLACED PLASTIC INTAKE MANIFOLD ASSEMBLY (VERY EXPENSIVE PARTS AND LABOR) BY PRIVATE MECHANIC (NOT FORD SERVICE). REQUESTED DEALER SERVICE REFUND FOR COVERED REPAIRS. NOT COVERED BY RECALL SO NOTHING WAS DONE BY SERVICE REP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127386July 4, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE EXPRESSWAY, I HEARD A POP THE ENGINE RAN HOT IMEDIATELY... I LATER FOUND TI TO BE THE INTAKE MAINFOLD FITTING... ACCORDING TO THE MECHANIC, THIS IS COMMON FOR THIS PARTICULAR TYPE CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Crown Victoria