Ford Contour Complaints

3,154 consumer complaints on file.

#736974November 28, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PROBLEMS OCCASIONALLY WITH DIFFICULITY FUELING--SPEWBACK OF GAS AND PREMATURE CUT OFF OF PUMP . ON OCCASION IT HAS TAKEN ME 20 MINUTES TO FILL THE GAS TANK BECAUSE THE CAR WILL ONLY ACCEPT A SMALL AMOUNT OF GAS AT A TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736977November 28, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
COMPRESSOR "FROZE-UP" WHICH LOCKED UP THE ENGINE AND WOULD NOT RUN. THE DEALER THAT I TOOK MY CAR TO, SAID THAT THEY HAD HAD OTHER CONTOURS WITH THE SAME PROBLEM. I WAS FORTUNATE THAT I WAS STOPPED, AT MY SISTER'S HOUSE AND NOT ON THE ROAD. I HAD JUST TRAVELLED 130 MILES, WHEN THE CAR CRATERED. MY PROBLEM WITH THIS IS THAT IF FORD KNEW THE DESIGN WOULD RENDER THE ENGINE USELESS, IT WOULD BE A DESIGN PROBLEM. THERE'S NO WAY TO BY-PASS THE COMPRESSOR AS IT IS ON A PULLEY SYSTEM WITH ONE SERPENTINE BELT FOR EVERYTHING. MY BILL FOR REPAIRS IS IN EXCESS OF $800.00, OF WHICH THE COMPRESSOR IS OVER $500.00. PLEASE INVESTIGATE TO SEE HOW MANY CONTOUR OWNERS HAVE BEEN AFFECTED BY THIS PROBLEM. IT'S NO WONDER THAT ANOTHER EMPLOYEE OF ANOTHER DEALERSHIP WARNED ME TO GET RID OF THAT "THING" AS SOON AS YOU CAN. DOES NOT SPEAK WELL FOR FORD. IF YOU NEED ANYTHING ELSE, PLEASE LET ME KNOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736937November 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MORE OFTEN THAN NOT, WHEN I PUT GAS IN MY CAR, THE CAR KICKS THE PUMP OFF AT LEAST TWICE, SOMETIMES MORE THAN THAT. A FEW DAYS AGO, I BECAME FED UP BECAUSE IT STOPPED AND SPEWED GASOLINE BACK ONTO ME, RUINING MY PANTS. THIS HAS HAPPENED MORE TIMES THAN I CARE TO COUNT. I PUT 25, BUT IT IS JUST AN ESTIMATE. I AM WORRIED THAT IT WILL SPEW MORE THAN JUST A LITTLE GAS NEXT TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736879November 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875501November 27, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONER EMITS BAD SMELL WHEN RUNNING. ALSO WHEN HEATER IS RUNNING. TOOK VEHICLE TO DEALER 8 TIMES. DEALER COULD NOT FIX PROBLEM. DEALER STATED CONTOURS HAVE THAT PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736837November 24, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN FUELING IN HOT WEATHER, GASOLINE DOES NOT FLOW FROM PUMP NOZZLE INTO TANK. PUMP SHUTS OFF EVERY FEW CENTS, AND GASOLINE SPURTS BACK OFTEN. DEALER CLAIMED TO FIX, BUT PROBLEM PERSISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736738November 22, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ENGINE COOLING FAN BURNED OUT, CAUSING OTHER INTERNAL COMPONENTS TO FAIL AND TOTAL REPLACEMENT OF ENGINE NEEDED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#875394November 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
VEHICLE WAS REPAIRED UNDER RECALL FOR GEAR SHIFT INDICATOR. AFTER REPAIRS OF VEHICLE, IT WOULD NOT GO INTO GEAR. DEALER HAS ATTEMPTED TO REPAIR VEHICLE THREE TIMES SINCE FIRST REPAIRED, AND PROBLEM HAS NOT BEEN CORRECTED. MANUFACTURER HAS BEEN NOTIFIED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875350November 21, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHEN TRUNK WAS SHUT REAR PASSENGER'S WINDOW WAS SHATTERED. CONTACTED DEALER ABOUT A RECALL THAT CONSUMER SAW, AND DEALER SAID THAT THIS VEHICLE WAS NOT PART OF RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557764November 20, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR ONLY COMES OUT OF THE DEFROST. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557807November 20, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE HAS BEEN AT THE DEALERSHIP FOR A NINE WEEK PERIOD WAITING FOR THE RECALL COMPONENT PART TO ARRIVE (99V-103). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557805November 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DURING RECALL REPAIR THE VEHICLE WAS DAMAGED WITH A BROKEN BRAKE LINE AND GREASE WAS REMAINING ALL OVER THE VEHICLE, CONSUMER IS NOT SATISFIED WITH THE DEALERSHIP AND THE RECALL REPAIR (00V-075). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875211November 20, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER HAS BEEN SMELLING FUMES INSIDE VEHICLE FOR 6-8 MONTHS. SEVERAL DEALERS COULD NOT DETERMINE WHAT CAUSED IT. CONSUMERS COMPLAINED THAT FUMES WERE MAKING HER SICK. CONSUMER HAS STOPPED DRIVING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736607November 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHENEVER I TURN ON THE HEATER, A/C, DEFROST, OR FAN MY ABS LIGHT TURNS ON AND MY BRAKES ARE SPONGY. I HAVE LOST ALL BRAKES ON TWO OCCASIONS WHEN THE ABS LIGHT CAME ON. WHEN MY CAR SITS FOR A WEEKEND, THE BATTERY DIES. INSTALLED A NEW BATTERY, STILL DIES. FORD CANNOT FIND A CAUSE FOR EITHER PROBLEM. I HAVE TAKEN MY CAR IN TO HAVE THE WIRING HARNESS CHANGED FOR THE LIGHTS, THOSE WENT OUT. ALSO, MY A/C FUSE HAD CAUGHT FIRE, WHOLE FUSE BOX AND BLOWER WAS REPLACED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#736578November 19, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC IMPELLER DISINIGRATED INSIDE WATER PUMP> NO INDICATION PREVIOUSLY AT WEEP HOLE> FORD CHARGES $350 TO REPLACE AFTER JUST BEING THERE 2 DAYS EARLIER FOR TIMING BELT REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736527November 18, 2000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ALL 4 COIL SPRINGS HAVE BROKEN. FORD CAMPAIGN 98M04 COVERS THE FRONT COIL SPRINGS FOR 2.0L ENGINE VEHICLES. THERE IS NO RECALL OR EXTENDED WARRANTY CAMPAIGN FOR THE REAR SPRINGS. THE DEALER AND THEIR FORD SERVICE REP CANNOT EXPLAIN WHY MY 2.5L ENGINE VEHICLE IS NOT COVERED UNDER 98M04, THOUGH THE SAME DEFECTIVE STEEL IS USED IN BOTH. I HAVE RESEARCHED FRONT AND REAR COIL SPRING FAILURES FOR MY VEHICLE ON THE INTERNET AND DISCOVERED A VERY SIGNIFICANT NUMBER OF 1995 CONTOUR/MYSTIQUE OWNERS HAVE COMPLAINED OF BOTH FRONT AND REAR COIL SPRING FAILURES. THESE OWNERS, NOT COVERED UNDER 98M04, HAVE RECEIVED NO SATISFACTION FROM FORD MOTOR COMPANY. MY DEALER HAS REPORTED VERY LITTLE COOPERATION FROM FORD MOTOR COMPANY WHILE INVESTIGATING MY VEHICLE'S COIL SPRING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875165November 17, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
RECEIVED RECALL NOTICE 99V103000; TOOK VEHICLE TO DEALER LAST YEAR. MECHANIC BARELY LOOKED AT SWITCH & DECLARED OKAY. NOW HAVING PROBLEMS AS RECALL INDICATED. TOOK VEHICLE BACK. INFORMED BY MECHANIC SWITCH JUST SUPPOSE TO BE INSPECTED & NOT REPLACED. RECALL NOTICE INDICATED TO REPLACE SWITCH & THEN INSPECT IT LATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874986November 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
SAFETY FEATURE ON VEHICLE CAN BE SHIFTED (FLOOR) WITHOUT PRESSING BRAKES OR ACCELERATOR PEDAL. EVEN IF VEHICLE WAS NOT STARTED OR STARTED CAN SHIFT INTO GEAR. TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC THAT SOLENOID HAD BROKEN, BUT NOT UNDER WARRANTY OF SAFETY RELATED ISSUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557319November 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN PLACING THE VEHICLE IN PARK, THE KEYS WILL NOT COME OUT OF THE IGNITION, WHEN RESTARTING THE CAR, IT WON'T GO IN TO ANY GEAR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736263November 14, 2000
VEHICLE SPEED CONTROL
ON THE MORNING OF 11/10/2000, I JUST COMPLETED ENTERING THE SOUTHBOUND DALLAS TOLLWAY FROM LEGACY DR. IN PLANO, TX. UPON REACHING CRUISING SPEED, MY VEHICLE CONTINUED TO RACE AT FULL THROTTLE. FORTUNATELY, TRAFFIC WAS LIGHT AT THE TIME OF THE INCIDENT. IN ADDITION TO REMOVING MY FOOT FROM THE ACCELERATOR, I TRIED TO APPLY THE BRAKES GENTLY TO FIND THERE WAS NO POWER ASSIST. I WAS ABLE TO GET MY FOOT UNDER THE ACCELERATOR PEDAL TO INSURE THAT IT WAS NOT STUCK TO THE FLOOR. WITH BOTH FEET AND GREAT EFFORT I WAS ABLE TO APPLY ENOUGH BRAKING FORCE TO SAFELY MANUEVER THE AUTOMATED TOLL GATE. THE VEHICLE CONTINUED TO RACE UNCONTROLLABLY AND I EXITED AT THE WEST PARKER ROAD EXIT IN PLANO. THE ONLY WAY I WAS ABLE TO COME TO A STOP AT THE TRAFFIC LIGHT I ENCOUNTERED WAS TO SLIP THE VEHICLE INTO NEUTRAL GEAR. AT THAT POINT THE ENGINE WAS SCREAMING, SO I TURNED THE IGNITION OFF. I RESTARTED THE VEHICLE ON GREEN AND IT STARTED UP AT FULL THROTTLE. UPON PUTTING THE VEHICLE INTO 'DRIVE', THE TIRES LOST TRACTION AND THE VEHICLE CONTINUED TO SPEED ALONG IN A "RUNAWAY" FASHION. I HAD TO PASS THROUGH ANOTHER TRAFFIC LIGHT AND INTERSECTION (WITH THE SAME MANUEVER AS PREVIOUSLY DESCRIBED) BEFORE I REACHED A SHOPPING CENTER PARKING LOT (PARKWOOD CENTER, PLANO, TX). AT THIS POINT I TELEPHONED AAA FOR A TOW TO THE DEALERSHIP. WHILE WAITING FOR THE TOW TRUCK, I MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND EACH TIME THE ENGINE RACED AT FULL THROTTLE. THE DEALER EVALUATED THE PROBLEM AS BEING A FAULTY RESONATER ASSEMBLY FOR THE ENGINE AIR INTAKE (ALLEGEDLY A WORN OUT GASKET, WHICH REQUIRED REPLACEMENT OF THE WHOLE UNIT). I FIND IT HARD TO BELIEVE THAT FORD ENGINEERS WOULD PERMIT THE DEVELOPMENT OF A PRODUCT WHICH HAS THE POTENTIAL TO CREATE SUCH A SERIOUS AND LIFE-THREATENING SITUATION. JUST FOR YOUR INFORMATION, ON ANOTHER MATTER REGARDING THIS VEHICLE, FORD CONTACTED ME DIRECTLY AND REIMBURSED ME $1,000. THIS WAS DURING THE LATTER PART OF 1999.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Contour