Ford Contour Complaints

3,154 consumer complaints on file.

#894285August 14, 2001
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ENGINE/ BRAKES/ STARTER /CATALYTIC CONVERTER/ FUEL PUMP AND FUSE FAILED. DEALERSHIP WAS AWARE OF PROBLEM VEHICLE WOULDN'T START, AND RADIATOR WENT OUT ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894319August 14, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
IN RAINY WEATHER WATER WILL GET UNDER POWER STEERING BELT AND CAUSE POWER STEERING TO GO OUT. THERE WAS A TSB ON INSTALLING A SHIELD TO PROTECT BELT FROM WATER. THIS WAS NOT PROPERLY INSTALLED, AND WATER STILL GETS TO DRIVE BELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894149August 13, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
REAR OF FUSE BOX OVERHEATED, AND ONE OF THE PLUGS MELTED. CONSUMER HAS CONTACTED FORD, AND THEY HAVE REFUSED TO LOOK AT IT BECAUSE IT WAS OUT OF WARRANTY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894161August 13, 2001
VEHICLE SPEED CONTROL
WHILE TRAVELING AT APPROXIMATLEY 60 MPH ENGINE STARTED RUNNING AND RPMS WENT TO 8000. CONSUMER PUT TRANSMISSION IN NEUTRAL AND TURNED VEHICLE OFF. UPON START UP AFTER THE ENGINE HAD BEEN SHUT OFF, THE ENGINE BEGAN REVVING AGAIN. DEALERSHIP HAS NOT EXAMINED VEHICLE YET. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894186August 13, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DURING REPLACEMENT OF HEATER BLOWER SWITCH CONSUMER NOTICED THAT ELECTRICAL WIRES WERE MELTED TOGETHER AND CHARRED BLACK. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894210August 13, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE HAD NO POWER CAUSING CONSUMER TO PURCHASE A NEW BATTERY. VEHICLE WOULDN'T WORK WITH NEW BATTERY BECAUSE CONSUMER NOTICED WIRES WERE NOT ATTACHED. DEALER STATED " FORD HAS A PROGRAM WHICH IS 10 YEAR OR 100,000 MILES, BUT CAN ONLY BE FIXED IF A PROBLEM OCCURS." CONSUMERS IS RESPONSIBLE FOR THE COST OF REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750336August 13, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER
ASKED DEALERSHIP TO PERFORM RECALL 00V-367000 AND THEY SAID FORD HAS NO SUCH RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894089August 10, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER HAD JUST PUT ON NEW BRAKES. BUT, 2 DAYS EARLIER BRAKES FAILED WHILE WIFE WAS DRIVING, RESULTING IN A HEAD-ON COLLISION. DRIVER AND PASSENGER OF OTHER VEHICLE WERE INJURED. *AK CONSUMER STATES A VEHICLE SUDDENLY STOPPED IN FRONT OF THEM AND WHEN THE BRAKES WERE APPLIED THE VEHICLE PULLED TO THE LEFT AND HIT ANOTHER VEHICLE HEAD ON. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#750189August 10, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HEATER SWITCH RECALL - FORD IS UNWILLING TO REPLACE A FAULTY SWITCH THAT WAS RECALLED UNDER THIER PROGRAM M - THE RECALL LETTER WAS NOT SENT OUT TO ME. I PURCHASED THE CAR NEW IN COLUMBUS OH. THE RECALL SWITCH CAN CAUSE POTNTIAL FIRES AND IS CURRENTLY BAD IN MY CAR. I SPOKE WITH FORD AND TO A MANAGER, WHO WAS VERY RUD TO ME OVER THE PHONE AND OFFERED NO HELP. SHE STATED THAT THE CAR WAS NOT COVERED UNDER THEIR PROGRAM M RECALL BECAUSE IT WAS NOT MADE IN THE SAME FACTORY AS THE OTHER CARS COVERED BY THE PROGEM M . BUT I AM EXPERIENCING THE SAME PROBLEMS THAT CAUSE FIRES. FORD IS UNHELPFUL AND UNWILLING TO FIX A KNOWN DEFECTIVE PART ON MY CAR. IF I HAD BEEN NOTIFIED UNDER THIS PROGRAM BACK IN 1999 WHEN THE LETTER WAS SENT OUT THEN THE SWITCH WOULD HAVE BEEN REPLACED, SINCE IT HAS BEEN DEFECTIVE FOR OVER ONE YEAR. THE VIN NUMBER IS 1FLAP67LXVK103696.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750225August 10, 2001
STEERING:LINKAGES
TIE ROD BROKE JUST PULLING OUT OF A PARKING SPACE. LUCKY IT WAS'NT ON THE FREEWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750045August 8, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE SITTING AT A RED LIGHT TODAY MY 2000 SE STARTED MAKING NOISE - TURNED OUT TO BE THE STARTER RUNNING. TOOK THE KEY OUT AND THE STARTER CONTINUED CRANKING THE ENGINE. WAS ABLE TO DASH TO THE TRUNK, RETRIEVE PLIERS AND DISCONNECT THE BATTERY CABLES BEFORE THE CAR STARTED BURNING. THE WIRES IN THE ENGINE COMPARTMENT WERE SMOKING BY THIS TIME. TURNED OUT THAT THE MAIN POSITIVE CABLE HAD CHAFED THROUGH AGAINST THE STARTER SOLENOID WIRE A FEW INCHES AWAY FROM THE BATTERY TERMINAL. THIS IS RIGHT WHERE THE CABLE MAKES A 90 DEGREE BEND AROUND THE TOP OF THE BATTERY BOX. FOUND THE OTHER 2 RED WIRES OF THE TERMINAL ALSO SHOWING SIGNS OF INSULATION WEAR AT THE BEND. AFTER TEARING THE SOLENOID WIRE APART FROM THE MAIN CABLE AND TAPING EVERYTHING UP, I TRIMED THE TOP OF THE BATTERY BOX LOWER AND REPOSITIONED THE WIRING TO AVOID THE SAME THING HAPPENING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893863August 8, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR DRIVER'S SIDE SEATBELT IS STUCK IN LOCKED POSITION . DEALER HAS NOT BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749976August 6, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING THE SMELL OF SMOKE CAME FROM THE DASH AND THEN THE HEATER BLOWER CONTROL SWITCH STOPPED WORKING. I HAD A LETTER FROM FORD DATED OCTOBER OF 1999 THAT THEY WERE HAVING PROBLEMS WITH THE SWITCHES. THEY INFORMED ME THAT THEY WOULD EXTEND THE WARRANTY ON THAT COMPONENT. NOW WHEN I ASK THEM ABOUT IT, NOBODY SEEMS TO KNOW ANYTHING ABOUT IT. I AM CONVINCED THAT A SMALL FIRE WAS UNDER MY DASH BOARD. ALSO, MY DEFROSTER WON'T FUNCTION CORRECTLY AND MAKES FOR DANGEROUS DRIVING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#893427August 3, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM:WIRING
CONSUMER HAD TAKEN VEHICLE TO DEALER FOR RECALL 00 V 367 000/ ENGINE COOLING FAN REPAIRS. AFTER CONSUMER TOOK IT BACK TO DEALER, THEY FOUND OUT A BARE WIRE WICH WAS CAUSING PROBLEM. A GENERAL MANAGER SAID THAT THEY COULD NOT BE RESPONSIBLE FOR WHAT HAD HAPPENED, THEREFORE NOTHING COULD BE DONE.*AK CONSUMER STATES AFTER VEHICLE WAS RETURNED IT BEGAN TO OVERHEAT, THE CHECK ENGINE LIGHT WOULD COME AND FUSES WERE BLOWN, CONSUMER WAS INFOMRED THAT THE REASON THE FUSES WERE BLOWING WAS BECAUSE THE RECALL THAT WAS PERFORMED ON THE ENGINE COOLING FAN WAS DONE WRONG AND THAT WAS WHY VEHICLE WAS OVERHEATING, DELAER THEN STATED THAT ADDITIONAL REPAIRS WOULD NOT BE COVERED DUE TO THE MILEAGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749631August 2, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE HAVE EXPERIENCED INTERMITTENT FAILURES OF THE HEATER / AIR CONDITIONER BLOWER OVER THE PAST YEAR. LAST FALL AND WINTER, THE BLOWER WOULD OCCASIONALLY CEASE WORKING FOR SHORT PERIODS OF TIME, BUT WOULD ALWAYS COME BACK ON IF THE SWITCH POSITION WAS CHANGED (OR OCCASSIONALLY IF THE IGNITION WAS TURNED OFF AND THEN TURNED BACK ON). AT THAT POINT, IT WAS CERTAINLY AN ANNOYANCE, BUT NOT A MAJOR PROBLEM. AS TIME PROGRESSED, IT BEGAN TO BECOME MORE DIFFICULT TO GET IT TO COME BACK ON AND WHEN THE CAR WAS IN FOR SERVICE AT CHARLIE WATSON FORD IN LEBANON, OH ON 2/19/2001 (MILEAGE - 100,477), I ASKED THE SERVICE WRITER ABOUT IT. HE INDICATED THAT THEY WOULD TAKE A LOOK AT IT, BUT WHEN I PICKED IT UP, THEY SAID THAT THE BLOWER OPERATED FINE WHENEVER THEY CHECKED IT AND THAT I SHOULD BRING IT BACK WHEN IT WASN'T WORKING. THE VEHICLE WAS RETURNED TO THEM ON 04/09/2001 (MILEAGE - 101,988) WHEN THE BLOWER STOPPED OPERATING AND WOULDN'T RESTART. WHEN I PICKED THE CAR UP, I PAID A $70.00 DIAGNOSTIC FEE AND WAS TOLD THAT ALTHOUGH FORD HAD AN UN-ANNOUNCED CAMPAIGN ON BLOWER FAILURES, MY VEHICLE DIDN'T QUALIFY BECAUSE 1) THE CAMPAIGN DIDN'T COVER VEHICLES OVER 100,000 MILES AND 2) THE WIRING ON OUR CAR FAILED AT THE FUSE BLOCK, NOT AT THE SWITCH. WHEN I PRESSED THEM, THEY INDICATED THAT THEY HAD SPOKEN WITH FORD ABOUT THE MILEAGE BEING JUST OVER 100,000 AND FELT THEY COULD OVERCOME THAT ISSUE BUT FORD WOULD ONLY FIX IT IF THE WIRING FAILURE WAS AT THE SWITCH. THEY QUOTED AN ESTIMATE OF $800.00 TO REPAIR / REPLACE THE WIRING AND FUSE BLOCK. AMAZINGLY, WHEN I GOT BACK INTO THE CAR, THE BLOWER WORKED FINE AND CONTINUED TO FOR ABOUT 6 WEEKS BEFORE WE STARTED HAVING PROBLEMS AGAIN. OVER THE PAST 4 - 6 WEEKS, IT HASN'T OPERATED AT ALL. ADDITIONALLY, I HAVE NOW BEGUN TO EXPERIENCE PROBLEMS WITH THE BLOWER (WORKS ON HIGH SPEED ONLY) ON MY 1998 CONTOUR. THIS IS AN OBVIOUS SAFETY CONCERN (NO DEFROSTER IN WET/COLD WEATHER). WHY IS FORD NOT BEING HELD ACCOUNTABLE? THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562288August 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLES OVERDRIVE FAILED RESULTING IN TRANSMISSION FAILURE, THE MANUFACTURER HAS BEEN CONTACTED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749445July 30, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP LENSES TURNED YELLOW AND HAZED OPAGUE SO LIGHT OUTPUT IS POOR!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749300July 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GEAR SELECTION BECAME DIFFICULT TO DETERMINE. LEVER WOULD INDICATE DRIVE AND WOULD ACTUALLY BE IN 1ST OR 2ND GEAR. LEVER BECAME STIFF AND DIFFICULT TO OPERATE. CONTACTED FORD ABOUT NHTSA RECALL FOR PROBLEM AND WAS TOLD THAT VEHICLE WAS NOT COVERED BY RECALL. DON'T UNDERSTAND. PROBLEM IS EXACTLY AS DESCRIBED AND COVERS THE MANUFACTURERING PERIOD INDICATED IN NHSTA 98V233000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749171July 25, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PUMP WAS REPLACED ONLY THREE (3) MONTHS AGO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562220July 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE CONSUMERS DAUGHTER WAS DRIVING VEHICLE, ALL OF A SUDDEN ENGINE STOPPED, VEHICLE WAS TOWED TO DEALERSHIP AND WAS INFORMED IT WAS JUST THE PART ITSELF THAT WENT OUT.(DAUGHTER ON BEHALF OF MOTHER)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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