Ford Contour Complaints

3,154 consumer complaints on file.

#8001171December 28, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHILE TRAVELING AT 55 MPH ON THE HIGHWAY AT NIGHT HEADLIGHTS WITHOUT ANY PRIOR WARNING WENT OUT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND DEALERSHIP PUT A HEADLIGHT SWITCH INTO VEHICLE, BUT PROBLEM STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001204December 28, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING VEHICLE IT IDLES VERY HIGH AND MAKES VERY LOUD NOISES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755989December 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE SEEMED TO BE NO WARNING REGARDING THIS PROBLEM, OTHER THAN A SLIGHT HIGH PITCHED WHINING NOISE IN THE AM., MUCH LIKE THE SOUND OF A SERPENTINE BELT.THE TRANSMISSION FLUID LEVEL WAS APPROPRIATE WHEN CHECKED. THE COMPUTER READING HAS STATED SEVERAL PROBLEMS, INCLUDING A BAD CLUTCH.IT WILL COST $2000.00 FOR A REBUILT TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755946December 22, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HEATER CONTROL SWITCH WILL NOT WORK ON NORMAL SETTING BUT WILL ONLY WORK IF YOU PUT IT ON HIGH AND THAT IS RESULTING IN THE LOSS OF POWER OR DECREASING POWER IN THE ALTERNATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755900December 20, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
1998 FORD CONTOUR SE, 2.5L V6 - WATER PUMP IMPELLER SHATTERED WHILE DRIVING ON HIGHWAY, CAUSING LOSS OF COOLANT FLOW. ENGINE OVERHEATED. FORTUNATELY THERE WAS A LINCOLN-MERCURY DEALER LESS THAN 1 MILE AWAY FROM THE LOCATION WHERE THE PART FAILED, SO ENGINE DID NOT RUN IN OVERHEATING CONDITION FOR VERY LONG. WATER PUMP WAS REPLACED BY THIS LOCAL DEALER ($371 TOTAL). THE CAR IS STILL MY DAILY DRIVER, AND NOW APPEARS TO BE OPERATING NORMALLY WITH THE NEW WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755835December 19, 2001
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARINGS FAILED AT ABOUT 40,000 MILES. ONE SIDE WAS COMPLETELY FAILED, OTHER SIDE WAS IN NEED OF REPLACEMENT. I NOTICED SUDDEN GRINDING NOISE AND CHECKED FOR CAUSE. HAD BEARINGS REPLACED. COULD HAVE BEEN WORSE IF I HAD NOT RECOGNIZED THE PROBLEM. NO WARNING AS TO FAILURE. WHEEL BEARINGS SHOULD LAST MORE THAN 40,000 AND SHOULD NOT FAIL SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755836December 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE BRAKE/SHIFT INTERLOCK WORKS INTERMITTENTLY. SEEMS TO STOP WORKING WHEN IT RAINS. WON'T LET THE CAR BE TAKEN OUT OF PARK. COULD LEAVE SOMEONE STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000897December 18, 2001
FUEL SYSTEM, GASOLINE
CONSUMER STATED THERE IS A GASOLINE ODOR INSIDE OF VEHICLE. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000763December 17, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER, AIR BAGS, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:IGNITION
WINDSHIELD WIPERS WILL COME ON INTERMITTENTLY, AND AIR BAG LIGHT ILLUMINATES WHILE DRIVING, CAUSING VEHICLE TO STALL AND DIE. DEALER HAS BEEN NOTIFIED. CAR WAS ON FIRE WHICH BURNED UP FUSE BOX. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8000833December 17, 2001
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:MULTIPLE AXLE
THREE REPLACEMENTS OF FRONT WHEEL BEARING, AND ONE REPLACEMENT OF RIGHT REAR BEARING, ALL REPLACEMENTS MADE FROM TWO DIFFERENT DEALERS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755689December 15, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THIS AUTOMOBILE IS GIVING OFF A HORRIFIC BURNING SMELL ANYTIME THAT THE HEATER IS TURNED ON. NO ONE AT THE FORD MOTOR COMPANY WANTS TO TAKE RESPONSIBILITY FOR ANY OF THE DEFECTS WITH THEIR PRODUCTS. I WOULD JUST LIKE TO SAY THAT, THAT IS BEYOND POOR CUSTOMER SERVICE ON THE PART OF FORD. I WOULD ALSO LIKE TO LET IT BE KNOWN THAT THIS IS NOT THE ONLY MAJOR.*AK MANUFACTURE DEFECT WITH THIS VEHICLE THAT I HAVE FOUND. THE ENTIRE FRONT-END SUSPENSION OF THIS VEHICLE NEEDS TO BE RECALLED. I LESS THAT 1 WEEK AGO REPLACED FRONT WHEEL BEARINGS BECAUSE OF A LOUD RUBBING, ROARING NOISE AND THEY ARE STARTING TO MAKE THE SAME UNBEARABLE NOISE AGAIN. YOU, AT FORD, ADVISED ME THAT THERE WERE NO OTHER COMPLAINTS FOR THIS TYPE OF PROBLEM. WELL I WOULD LIKE TO MAKE YOU ALL AWARE THAT THERE ARE. IF YOU WOULD TAKE THE TIME TO LOOK THROUGH YOUR COMPLAINTS UNDER ANYTHING HAVING TO DEAL WITH THE TIRES, FRONT-END SUSPENSION, WHEELS, WHEEL BEARINGS OR BEARINGS THEMSELVES I AM CERTAIN THAT YOU WILL FIND ADDITIONAL COMPLAINTS. WHEN YOUR POOR UNFORTUNATE AND MISEDUCATED CUSTOMERS CALL WITH THEIR COMMENTS CONCERNS AND ISSUES, THEY ARE ASKED WHAT IS THEIR CONCERN. THEY, NOT KNOWING WHAT THE PROBLEMS ARE STATE WHAT IT IS THEY HEAR WHILE DRIVING THE DEATH TRAP THEY HAVE BEEN SOLD OR HAVE BEEN TOLD BY YOUR DEALERS. LEAVING EVERY THING TOO BROAD AND WIDE OPEN TO BE SCATTERED AND INCORRECTLY CATEGORIZED. WHICH WORKS OUT TO YOUR BENEFIT. AS I UNDERSTAND IT, ANYTIME FORD HAS A RECALL OR ADMITS THAT THEY HAVE A PROBLEM WITH A VEHICLE THEY ARE FINED AND HAS TO PAY SEVERAL PENALTIES. WELL I SHOULD THINK THAT FORD WOULD WANT TO PAY THE PAUCITY OF FEES AND PENALTIES NOW AND MAKE THE REPAIRS NEEDED RATHER THAN HAVE ANOTHER FIRESTONE TIRE INCIDENT ON THE HANDS AND CONSCIENCE. BUT WHO KNOWS MAYBE YOU ALL DONT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755646December 14, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE FUSES CONTINUE TO BLOW-AC, DEFOGGER, DEFROST, LEFT & RIGHT BLINKERS ARE NOT OPERATIONG. I HAVE REPLACED THE FUSES MANY TIMES PROBLEM STILL EXSIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755611December 13, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER HEARING ENGINE NOISE, SMOKE STARTED BILLOWING OUT OF THE FRONT HOOD, AND WATER DRIPPING PROFUSELY ONTO THE GROUND. THE SMELL OF RUBBER WAS OVERWHELMING. IT APPEARS THE BEARING ON WATER PUMP IS FROZEN SOLID AND BELT MELTED. THE CAR HAD TO BE TOWED FOR REPAIRS.. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8000657December 12, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONSUMER STATES RECEIVED RECALL 99V103000 NOTIFICATION. DEALERSHIP REPAIRED OTHER RECALLS, BUT INFORMED CONSUMER PARTS WERE NOT AVAILABLE TO REPAIR HEADLIGHT SWITCH RECALL, AND HE SHOULD RETURN IN 7 DAYS. WHEN CONSUMER RETURNED TO DEALERSHIP HE WAS INFORMED THAT VEHICLE HAD ALREADY BEEN SERVICED FOR THIS RECALL, AND ANY WORK WOULD BE PERFORMED AT CONSUMER'S EXPENSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000577December 11, 2001
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING ABOUT 65 MPH ELECTRICAL SYSTEM DID NOT WORK. IT NOT SHOW ANY INFORMATION, AND THERE WERE NO LIGHTS. CONSUMER HAD TO RESTART ENGINE TO MAKE IT WORKS AGAIN. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000579December 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ABOUT 65 MPH WHEN ENGINE STOPPED WORKING WITHOUT PRIOR WARNING CONSUMER HAD TO CONTROL OF VEHICLE, TOOK IT TO THE SIDE OF ROAD. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000581December 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE SUDDENLY LOST THE POWER STEERING WITHOUT PRIOR WARNING. HAD TO DRIVE THE VEHICLE TO THE SIDE OF ROAD. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000603December 11, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS ARE HARD TO CLOSE, DEALERSHIP IS AWARE OF PROBLEM, DEALERSHIP SENT CONSUMER MANUFACTURERS RECALL 99S25. BUT, THIS RECALL WAS FOR SOMETHING ELSE, LEFT AND RIGHT FRONT DOOR LATCHES GET STUCK, RIGHT REAR DOOR WILL NOT OPEN INSIDE AND OUTSIDE, LEFT REAR DOOR IS FINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900610December 10, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
CONSUMER RECEIVED A RECALLL NOTICE RELATING TO FRONT VENT RIGHT BELOW THE WINDSHIELD. CONSUMER IS DISATISFIED WITH THE KIT BECAUSE IT TAKES AWAY FORM THE CAR. CONSUMER PLEASE ATTACH A COPY OF THE RECALL LETTER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755115November 30, 2001
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH HYDRAULIC CABLE HAS BURST THREE TIMES WITHIN 23000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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