Ford Contour Complaints

3,154 consumer complaints on file.

#10075148June 10, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
1) A/C BLOWER SHUT OFF AND UPON INVESTIGATION A 60 AMP FUSE BROKE UNDER THE FUSE BOX IN THE FRONT OF THE CAR UNDER THE ENGINE HOOD WERE DAMAGED. AND FURTHER INSPECTION SHOWED SEVERAL OPEN WIRES COMING FROM THE BATTERY AND ONE COMMING FROM THE FUSE BOX WHICH IS BELIEVED TO HAVE CAUSED THE FUSE TO BREAK. 2) NOTIFIED BY 2 DIFFERENT AUTO-ELECTRICAL REPAIR SHOPS THEY HAD SEEN SIMULAR DAMAGE AND INFORMED ME OFF THE COSTS OF A REPLACEMENT WIRING HARNESS AND LABOR WHICH RANGED FROM $3800 - $4400. CHECKING OTHER VARIOUS WEB SITES SHOWED A LOT MORE PEOPLE WITH THE SAME PROBLEMS WHICH RANGED FROM FIRES TO HAVING TO DRIVE WITH BROKEN FUSES OR HAVING TO PAY HIGH AMOUNTS TO REPLACE IT. 3) DOING PREVENTATIVE MAINTENTENCE BY CLEANING AREA AND SPRAYING A HIGH BASE IN THE AREA TO PREVENT FURTHER DAMAGE CAUSED BY EXPOSED WIRES TO THE ELEMENTS ON A WEEKLY BASES TILL I CAN AFFORD SUCH A LARGE REPAIR AND NOT REPLACING A FUSE WHICH CONTROLS MY BLOWER AND ABS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075092June 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT FLASHING 4-4, SOMETHING TO DO WITH FRONT AIR BAG SENSOR, AFFECTED IN DAMP CONDITIONS AND OCCASIONALLY FOR NO REASON. DEALER LOOKED AT THEM AND GREASED THEM FOR BETTER CONNECTION, BUT WOULDN'T DO ANY FURTHER WORK BECAUSE MY CAR DOESN'T FALL UNDER EXISTING RECALL OF SAME SYMPTOMS AND PROBLEM. 1998 FORD CONTOUR SE SPORT, WITH 64,000 MILES AND EXCELLENT CONDITION. STILL AN ONGOING PROBLEM, NO INJURIES OR CRASHES YET, BUT MY UNDERSTANDING IS THAT MY AIRBAGS WILL NOT FUNCTION IF FLASHING DURING ACCIDENT, THAT COULD BE NASTY. THANKS AGAIN FORDS FOR TRYING YOU BEST TO FIT ME UNDER THAT EXISTING RECALL!!! HA!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071970June 4, 2004
SUSPENSION
WHILE DRIVING THERE WAS A LOUD BOOM AND THE FRONT LEFT TIRE WAS RUBBING. CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP, WHO INDICATED THAT THE RIGHT FRONT COIL SPRING BROKE. THE SPRING WAS REPLACED. HOWEVER, WITHIN 6,000 MILES THE FAILURE RECURRED, THE LEFT FRONT SPRING BROKE. THE DEALERSHIP WAS UNABLE TO REPLACE THE SPRING BECAUSE THE MANUFACTURER DISCONTINUED MANUFACTURING THE PART. *AK THE STEERING KNUCKLE WAS REMOVED AND REPLACED DUE TO THE WHEEL BEARING RACE SPINNING IN THE KNUCKLES WHICH CAUSED ABNORMAL WEAR OF THE KNUCKLE. THE KNUCKLE AND THE BEARING WERE REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074596June 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
AUTOMATIC SHIFT LEVER MAY NOT INDICATE CORRECT GEAR (P, D, R) LEVER HANGS UP WHEN SWITCHING BETWEEN P, D, R. PROBLEM HAS BEEN OCCURRING FOR APPX THREE YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075493June 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
A RECALL WAS ISSUED FOR THE DASHBOARD BUCKLING. HOWEVER, THE PROBLEM RECURRED. CONSUMER CONTACTED THE MANUFACTURER AND DEALER, AND THEIR RESPONSE WAS SORRY, THERE WAS NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074313May 26, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING, SUDDENLY THE VEHICLE STARTED IDLING ROUGH. THE CONSUMER TURNED THE VEHICLE OFF, AND TOWED IT TO A MECHANIC. THE <A " WIRE HARNESS NEEDS TO BE REPLACED. THE MANUFACTURE IS AWARE OF THE PROBLEM AND HAS EXTENDED THE WARRANTY ON THIS PART. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE VEHICLE BEGAN TO EXPERIENCE ELECTRICAL PROBLEMS WITH THE AC AND HEATING CONTROLS. THE CONSUMER ALSO STATED THAT THE VEHICLE'S SPEEDOMETER CONTROL BEGAN TO HAVE PROBLEMS. THE CONSUMER WAS TOLD THAT THE MASS AIR FLOW SENSOR WAS THE CAUSE OF THE PROBLEM WITH THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074143May 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED VEHICLE JERKED AND CHANGED GEARS ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072986May 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
EVERY TIME I TAKE MY CAR IN FOR MAINTENANCE THEY TELL ME THERE IS A LIST OF RECALLS ON IT SO I TOOK IT TO THE LOCAL DEALER AND WAS TOLD THERE WERE NONE BUT MY CAR HAS THE PROBLEMS THAT ARE LISTED ON THEIR RECALL,SO I CALL THE DEALER AND WAS TOLD THERE WERE RECALLS BUT THE TIME HAD LAPSED FOR ME TO GET IT FIX,I NEVER RECIEVED A RECALL NOTICE FROM THE DEALER AND BECAUSE I WAS NOT THE ORIGNAL OWNER AND THEY HAD NO SERVICE RECORDS ON THE CAR.BUT THEY SHOULD STILL HAVE TO FIX THE RECALLS FOR SAFETY REASONS.I HAVE ALREADY PAID TO HAVE BRAKES AND BURNT VALVES IN A MOTOR THAT IS 4 YEARS OLD AND HAS ONLY 67,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072963May 21, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SEVERAL INSTANCES OF THE CAR SHUTTING OFF WITH NO PRIOR WARNING. I FOUND OUT THAT FORD MOTOR COMPANY USED THE WRONG WIRING IN THE ENGINE COMPARTMENT. THE WIRING THAT WAS USED CAN NOT WITHSTAND THE ENVIRONMENTAL CONDITIONS THAT IT IS EXPOSED TO HEAT. FORD MOTOR IS WELL AWARE OF THIS ENGINEERING DEFICIENCY AND ISSUED A "CAMPAIGN", NOT A RECALL ON THE WIRING, THAT WILL COVER CONSUMERS FOR 10 YEARS FROM THE DATE OF ORIGINAL OWNERS PURCHASE OR 100000 MILES. FORD INFORMED ME THAT EVEN THOUGH THEY ARE AWARE THEY WILL NOT REPAIR THE PROBLEM UNLESS COMPLAINTS ABOUT THE WIRING OR RELATED SYMPTONS ARE MADE. THIS IS MALICIOUS ACT ON BEHALF OF THE FORD CO TO THEIR CONSUMERS. POSSIBLE CONSEQUENCES OF NOT ISSUING A TRUE RECALL COULD RESULT IN BUT NOT LIMITED TO THE FOLLOWING BRIEF LISTING: 1) FIRE RESULTING IN SEVERE INJURY OR DEATH OF OCCUPANTS FROM ARCING WIRES DUES DUE TO BROKEN, CRACKED, AND DAMAGED INSULATION. 2) CRASH RESULTING IN DEATH TO THE OCCUPANTS OF THE VEHICLE AND/OR OTHER VEHICLE(S) INVOLVED DUE TO UNEXPECTED STALLING OF VEHICLE ON ROADWAY. 3) CRASH RESULTING IN SEVERE INJURY OR PROPERTY DAMAGE DUE TO UNEXPECTED STALLING OF VEHICLE WHILE BEING OPERATED. TO SUMMARIZE PEOPLE CAN DIE, BE PARALYZED OR SEVERLY INJURED BECAUSE OF FORD'S DESIRE TO SAVE MONEY AND DENY RESPONSIBILITY FOR THEIR MANUFACTURING/ ENGINEERING FLAWS. A SIMPLE "CAMPAIGN" IS NOT ACCEPTABLE AND SHOULD BE A SAFETY RECALL TO PROTECT THE CONSUMER WHICH COULD EVENTUALLY BECOME INNOCENT VICTIMS. FORD INSTALLED THE INCORRECT WIRING ON THE ASSEMBLY LINE AND TNE AFTER BECOMING AWARE OF THE DEFECT DID THE VERY MINIMUM TO CORRECT THE ISSUE. THEY NEED TO BE HELD ACCOUNTABLE FOR THIS DEFICIENCY FOR THE LIFE OF THE CAR. AUTOMOBILE WIRING SPECIFICATIONS IS NOT NEW TECHNOLOGY AND TO MAKE A MISTAKE OF THAT MAGNITUDE CAN NOT BE OVERLOOKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072916May 20, 2004
ELECTRICAL SYSTEM
THE DASH ON MY 1999 FORD CONTOUR GL BEGAN PEELING AWAY MORE THAN TWO YEARS AGO. DESPITE RECEIVING A RECALL LETTER FROM FORD ABOUT THE PROBLEM, I WAS UNABLE TO HAVE IT REPLACED/REPAIRED. ABOUT THE SAME TIME, I STARTED HAVING PROBLEMS WITH THE RADIO CUTTING OUT. I COULD PUSH IN A CASSETTE THEN REMOVE IT TO GET THE RADIO TO COME BACK ON, BUT NOTHING ELSE WOULD WORK. JUST YESTERDAY I DROVE MY CAR WITH NO PROBLEM...UNTIL I TURNED OFF THE IGNITION. WHEN I ATTEMPTED TO RESTART THE CAR, I WAS UNABLE TO DO SO. WHEN I TURN THE KEY TO THE FIRST STOP, THE ACCESSORY POSITION, THE RADIO, LIGHTS, ETC., ALL WORK FINE. WHEN I TURN THE KEY FURTHER, TO START THE CAR OR TO THE SECOND STOP TO POWER OTHER DEVICES (AC, POWER WINDOWS, ETC), IT BEHAVES AS IF THE BATTERY IS DEAD. THE BUZZER (DOOR OPEN, KEYS IN IGNITION) IS VERY FAINT, RADIO DOESN'T WORK, WINDSHIELD WIPERS MOVE ONE VERY SLOW PASS (EVEN THOUGH THEY ARE TURNED OFF), CAN'T GET THE CAR OUT OF "PARK". I HAD THE CAR TOWED HOME, BUT CAN'T AFFORD TO HAVE IT CHECKED OUT. WILL CALL THE DEALERSHIP, BUT AM NOT HOPEFUL OF GETTING THE CAR FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072716May 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DASH IS WARPING, RECEIVED RECALL BUT AT THE TIME IT WAS NOT WARPING SO I DIDNT FEEL IT NEEDED REPLACING. ALSO FUEL PUMP HAD TO PE REPLACED AT 70,000 MILE. DEALER CHARGE $800. WHICH IS UNBELIEVEABLE FOR A VEHICLE IN THE PRICE RANGE. DEALER SOLD ME AN AFTERMARKET EXTENDED WARRANTY WHEN I PURCHASED THIS VEHICLE IN 2001. THEY DIDNT INFORM ME IT WAS NOT A FORD WARRANTY. WHEN I TRIED TO FILE A CLAIM I WAS INFORMED THEY WERE IN BANKRUPCY AND WOULD NOT PAY. THIS WILL BE THE LAST FORD I WILL OWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073688May 17, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER NOTICED THAT DRIVER'S SEAT BELT BUCKLE DID NOT LOCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072783May 17, 2004
LATCHES/LOCKS/LINKAGES
THE CAR IS A 1999 FORD CONTOUR. I HAD MY 4 YEAR OLD DAUGHTER BUCKLED IN THE REAR SEAT. WE WERE DRIVING WHEN SHE REACHED OVER AND THOUGHT SHE WAS PULLING FOR THE WINDOW. SHE GRABBED FOR THE DOOR HANDLE INSTEAD, AND TO MY SURPRISE OPENED IT. THE DOOR FLEW OPEN,,SHE WAS BUCKLED IN AND NOT ONE WAS HURT..JUST UPSET. I CHECK THE CHIKD DOOR LOCKS....AND TO MY SURPRISE THE LABEL IS BACKWARDS. IT POINTS IN THE LOCK DIRECTION, BUT THIS IS THE OPEN DIRECTION. I LOOKED AT A FRIENDS CONTOUR, ALL THE LABELS ARE INCORRECT!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065523May 17, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
INTERMITTENTLY WHEN THE GAS PEDAL WAS APPLIED, THE VEHICLE FAILED TO ACCELERATE. THIS OCCURRED BECAUSE OF AN OBSTRUCTION IN THE FLOW OF FUEL TO THE ENGINE. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES. THEY HAVE REPLACED THE FUEL PUMP, THE FILTER AND THE OXYGEN SENSOR. THE PROBLEM STILL EXIST. THE DEALERSHIP REFUSED TO SERVICE THE VEHICLE ANYMORE BECAUSE THEY INDICATED THEY HAVE DONE ALL THEY COULD DO TO CORRECT THIS PROBLEM. *NM THE VEHICLE LEAKED OIL OVER THE ENTIRE ENGINE, THE FUEL PRESSURE DROPPED WHEN THE VEHICLE WAS DRIVEN ON MOUNTAINOUS AREAS, A SHORT WAS FOUND, AND WIRES WERE FOUND CHAFFED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072466May 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE
MY FORD CONTOUR ONLY HAS 69000 MILES. ALREADY, BRAKES HAVE HAD TO BE REPLACED TWICE, DASHBOARD CURLING UP ABOUT 6 INCHES AND DEFROST COVER HAS COME LOOSE BLOCKING VIEW, NOW THE TIMING BELT IS GOING BAD, HAD TO REPLACE TO MOTOR MOUNT. FUEL PUMP ALSO WENT OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066912May 11, 2004
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER NOTICED THAT THE HEADLIGHTS WERE CLOUDED FROM THE INSIDE. WHILE DRIVING AT NIGHT CONSUMER WAS NOT ABLE TO SEE DUE TO HEADLIGHT CLOUDING. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HEADLIGHT LENSES NEEDED TO BE REPLACED. THE LENSES WERE REPLACED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072060May 4, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLES SHUTS OFF FREQUENTLY. VEHICLE WON'T PASS EMISSIONS TEST. IT WON'T START, AND HAS TO BE TOWED TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068243May 3, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PURCHASED CAR IN SEPT. 99; NO DASHBOARD WARPAGE' RECEIVED A PRINTOUT OF TSB# 01B78 FOR WARPAGE ON 8/24/01; NO WARPAGE YET. 01/07/04 RECEIVED A PRINTOUT FROM DEALER OF NO ACTIVE TSB#01B78. DASHBOARD WARPAGE SEVERE AFTER WINTER OF 2004. BROUGHT INTO SERVICE THE TSB. THE DEALER AND FORD COMPANY FAILED TO FIX THE PROBLEM. THEY QUOTE THE SENT LETTERS TO CONSUMERS OF THE CAR. I NEVER RECEIVED A LETTER. THE BLAME THE US POST OFFICE FOR THE FAULT. LIABILITY FALLS INTO THE MFG., WHICH IS FORD NOT THE USPS. DASHBOARD IS WARPED AND DEFROSTER FAILS TO DEFROST THE WINDSHIELD IN THE WINTER DUE TO WARPAGE. THE DEFROST VANES NO LONGER FITS IN THE DASH TO DIRECT FLOW TO WINDSHIELD WHICH CAUSES A VISUAL HAZARD TO DRIVING IN FOGGY, WINTERED ENVIRONMENTS. I WOULD LIKE THE TSB SERVICED DUE TO HAZARD. I AM ORIG. OWNER OF THE CAR. I FOUND ALL THE INFORMATION ON MY OWN THROUGH THE INTERNET AND PRINTOUTS. NO OFFICIAL NOTIFICATION WAS SERVED TO ME. THE LIABILITY SHOULD TO SERVICE THIS TSB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071653April 27, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER WAS UNABLE TO USE THE POWER CONTROL TO ROLL UP THE WINDOWS. CONSUMER HAD TO MANUALLY PUSH THE WINDOW UP TO CLOSE. IT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066743April 27, 2004
STRUCTURE
LTR FROM DOUG HOLT (GA) RE DEFECTIVE DASHBOARD IN HIS 2000 FORD CONTOUR, DASHBOARD HAS CURLED UPWARDS 2 INCHES IN FRONT OF THE WINDSHIELD OBSTRUCTING WIFE'S VIEW WHEN DRIVING CAR, REPLY ATTN SHANNON BOWEN/TOCCOA DIST. OFC. DOT/I/#2004-511. *PH THIS OCCURRED DURING THE SUMMER HEAT. FORD WAS AWARE OF THE PROBLEM AND HAD A REPAIR PROGRAM WHICH ENDED THE MONTH THE CONSUMER PURCHASED THE VEHICLE. THE PROBLEM WAS CLASSIFIED AS A NON-RECALL ISSUE AND WOULD POSSIBLY DENY THE CONSUMER FOR REPAIRS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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