Ford Contour Complaints

3,154 consumer complaints on file.

#10598058June 13, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559782January 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FUEL TANK STRAP IS COMPLETELY CORRODED AWAY, AND THE FUEL TANK IS READY TO FALL OFF. THE PROTECTIVE COATING IS DEFECTIVE AND HAS COMPLETELY FALLEN OFF, CAUSING THE FUEL STRAP TO BE EATEN AWAY BY RUST AND CORROSION. THE FUEL TANK IS GOING TO FALL OFF EVENTUALLY. THE FUEL FILLER NECK AND EMISSION FITTINGS AT THE TANK, ARE CORRODING BADLY TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553556November 23, 2013
ELECTRICAL SYSTEM
I JUST TRADED AND GOT THIS CAR, IT SEEMS TO SWAY IN THE BACK GOING OVER WET ROADS OR BUMPY ROADS NOT SURE WHAT IT IS, BUT I FEAR MY SAFETY AS THE PREVIOUS OWNER DID NOT TELL ME ABOUT THIS. I ALSO HAVE NOTICED THAT THE TEMPERATURE GAUGE DOES NOT WORK AND THE HEATER BLOWER ONLY WORKS ON HIGH. I CANNOT AFFORD TO GET THINGS FIXED IF THERE IS RECALLS ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547229October 8, 2013
ENGINE
TL* THE CONTACT OWNS A 1995 FORD CONTOUR. THE CONTACT STATED A BURNING ODOR WAS EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHERE THE MECHANIC STATED THAT THE INSULATION ON THE WIRING HARNESS HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V367000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 158,140.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10542933September 10, 2013
STEERING, SUSPENSION
CORROSION UNDER THE CAR (POLICE INCEPTOR ). CAR WAS PURCHASE FROM A LOCAL DEALER IN BAMBERG, SC THAT SELL MANY CROWN VICTORIAS. HE INDICATED MY CAR CAME FROM UP NORTH, PENNSYLVANIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535001August 12, 2013
ENGINE, ELECTRICAL SYSTEM
I AM THE OWNER OF A 1998 FORD CONTOUR AND THE ENGINE HARNESS WIRE OVERHEATED OVER A LONG PERIOD OF TIME AND I WAS UNAWARE UNTIL I HAD TO CHANGE MY RADIATOR DUE TO A LEAK AND THE HARNESS WIRE HAD TO BE DISCONNECTED. THAT WAS WHEN WE FOUND THE WIRE MELTED AND CRACKED AND COULD NOT BE REUSED. THIS HARNESS CONNECTS TO VEHICLE MAIN SUPPLY. WITHOUT HARNESS VEHICLE IS NOT OPERABLE. FORD SHOULD BE RESPONSIBLE TO REPLACE DEFECTIVE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519497June 12, 2013
ELECTRICAL SYSTEM, ENGINE
I PURCHASED A USED 1996 FORD CONTOUR FOR MY GRANDDAUGHTER AND AFTER A FEW DAYS THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC DIAGNOSED THE PROBLEM AND FIXED IT. A FEW MILES DOWN THE ROAD IT CAME BACK ON. AFTER FURTHER DIAGNOSTICS IT WAS FOUND THAT THE ENGINE WIRING HARNESS WAS BAD. THE INSULATION ON THE WIRES WAS FLAKING OFF AND IN ONE SPOT THE WIRE BUNDLE COVERING HAD MELTED. RESEARCH ON LINE SHOWED THAT FORD HAD A RECALL ON THIS PROBLEM (99M03) AND EXTENDED THE RECALL FOR 10 YEARS. IN AN ATTEMPT TO REPAIR THE PROBLEM WITH A DIFFERENT WIRING HARNESS HAS PROVED TO BE A LOOSING BATTLE I CONTACTED FORD AND THEY SAID THAT THEY NO LONGER BUILD THIS PART AND THAT THEY HAD NO PARTS IN STOCK THROUGHOUT THE USA. I TRIED SALVAGE YARDS AND THERE ARE NO GOOD PARTS OUT THERE. HOW CAN A USED CAR LOT SELL CARS WITHOUT LOOKING INTO SAFETY RECALLS ON THE VEHICLES. I HAVE NO RECOURSE BUT TO JUNK THE CAR AND TAKE A $3000 LOSS. IS THERE ANY HELP OUT THERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510188April 30, 2013
FUEL/PROPULSION SYSTEM
THE FUEL PUMP FAILED FREQUENTLY WHILE DRIVING, USUALLY UPHILL. CAR WOULD STALL AND SOMETIMES RESTART, CREATING A HAZARD WHEN ON THE FREEWAY. EVENTUALLY THE FUEL PUMP FAILED COMPLETELY. MY MECHANIC REPLACED IT, HAVING TO RETROFIT THE GAS TANK IN ORDER FOR THE PUMP TO BE INSTALLED, REMOVING CERTAIN FITTINGS. THE FILLER GROMMET WAS DEFECTIVE, AND AFTER THE FUEL PUMP WAS FIXED AND REFUELING WAS TAKING PLACE, GASOLINE POURED OUT OF THE TANK AND THE CAR HAD TO BE RETURNED TO THE MECHANIC. THE REPLACEMENT FUEL PUMP FAILED ABOUT 10 MONTHS LATER, IN SEPT. 2011. AT THAT TIME, THE CAR HAD BEEN WORKING FINE THE NIGHT BEFORE AND WOULDN'T START IN THE MORNING. FORD WILL ONLY GUARANTEE THE ORIGINAL REPLACEMENT, SO IF THE REPLACEMENT HAD FAILED AFTER MORE THAN TWO MONTHS, FORD WOULDN'T HAVE REPLACED THE PART. THE DRIVER'S SIDE WINDOW MOTOR HAS BROKEN THREE TIMES. I HAVE ALSO HAD TROUBLE WITH THE AIR INTAKE SYSTEM, WHICH CAUSES A WHINE WHENEVER THE CAR IS STARTED COLD. THIS IS IRRITATING, BUT DOESN'T SEEM TO CAUSE ANY DIFFICULTY WITH THE OPERATION OF THE CAR. THE DASHBOARD WAS RECALLED, A CHEAP PLASTIC PIECE PLACED OVER THE VENTS, WHICH RUINED THE LOOK OF THE DASHBOARD. I PERSUADED THE DEALER TO REPLACE THE DASHBOARD AS ORIGINALLY PROMISED IN THE RECALL NOTICE. THE REPLACEMENT HAS NOW ALSO DEVELOPED A PROBLEM WITH THE VENT BEING SEPARATED FROM THE DASH. THERE ARE ALSO VAGUE ELECTRICAL PROBLEMS, INCLUDING SURGING AND DIMMING OF LIGHTS. CAN'T USE THE RADIO FOR FEAR OF STALLING THE CAR, OR USE THE HEATING SYSTEM ALONG WITH THE REAR DEFROST SIMULTANEOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503437March 18, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS HALF FULL, THE ENGINE WOULD HESITATE, LOSE POWER, SURGE AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP AND FUEL FILTER WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496621February 6, 2013
ENGINE
TL* THE CONTACT OWNS A 1997 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT PERSONALLY PERFORMED A DIAGNOSTIC. THE CONTACT REPLACED THE TIMING BELT, SERPENTINE BELT, WATER PUMP, FUEL INJECTOR, AND PULLEYS. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 2/21/13 *CN STATUS UPDATE 03/19/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492924January 14, 2013
SUSPENSION
TL* THE CONTACT OWNS A 1995 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE TIRE WAS REPLACED WITH A SPARE, WHICH WAS ALSO PUNCTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FRONT DRIVER AND PASSENGER SIDE COIL SPRING WOULD HAVE TO BE REPLACED AS WELL AS THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482706October 31, 2012
ELECTRICAL SYSTEM
MY CAR HAD BEEN HAVING MANY ISSUES .FIXING WHAT WE THOUGHT WERE THE PROBLEM WE FOUND THAT THE ELECTRICAL CONNECTED TO THE COOLING FAN WAS MELTED AS WELL AS MANY PROBLEMS IN WIRE HARNESSES IN FRONT OF ENGINE.. IT IS VERY APPARENT THE WIRING IS DEFECTIVE AND CAUSED MELTING N BURN WIRES THROUGHOUT THE WIRING SYSTEM. I HAVE HAD 4 MECHANICS LOOK AT IT AND WAS TOLD BY ALL THAT THIS MAKE N MODEL IS VERY WELL KNOWN FOR THIS ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482382October 26, 2012
EXTERIOR LIGHTING, STRUCTURE:BODY
I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE. NO ONE SEEMS TO BE ABLE TO FIND OUT WHY THESE CARS DO THIS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10478185October 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WAS A FUEL VAPOR LEAK IN THE FUEL FILLER GROMMET. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469368August 6, 2012
ENGINE, ELECTRICAL SYSTEM
THE WIRING HARNESS HAS DETERIORATED TO WHERE THE ENGINE RUNS LEAN AND DIES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING. ONCE HOME I CHECKED EVERYTHING I COULD UNTIL THE ENGINE COMPARTMENT COOLED THEN NOTICED THE WIRING ON THE NUMBER 1 CYLINDER. THE MORE I LOOKED I COULD SEE ALL THE INJECTOR PLUGS WERE DETERIORATED BADLY WITH NUMBER 4 BEING WORSE. JUST TOUCHING THE HARNESS CAUSES THE INSULATION TO FLAKE OFF AND BARE WIRES TO BE EXPOSED. I PURCHASED A CODE READER TO ALLOW PROPER INDICATIONS OF WHAT CODES WERE INDICATED WHEN THE CHECK ENGINE LIGHT ILLUMINATED. NOW FORD WANTS ME TO TAKE THE VEHICLE TO A DEALER SO THEY CAN CHARGE ME AND TELL ME WHAT I ALREADY KNOW AND CAN PLAINLY SEE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464182July 4, 2012
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD
THE DASHBOARD WINDSHIELD AIR/DEFROSTING VENT COVER BELOW THE WINDSHIELD POPPED OFF AND THE DASHBOARD PADDING HAS PEALED UP BLOCKING WINDSHIELD/FORWARD VISIBILITY. THIS HAS CAUSED THE VEHICLE TO FAIL THE VIRGINIA SAFETY INSPECTION. ALL REMEDIES WE HAVE TRIED HAVE ONLY SEEM TO PROVIDE TEMPORARY RELIEF. I HAVE PICTURES. I HAVE TALKED TO SEVERAL OTHER CONTOUR OWNERS WHO HAVE THE SAME PROBLEMS AND I HAVE SEEN CONTOURS IN PARKING LOTS WITH SIMILAR CONDITIONS. ADDITIONALLY, I WAS TOLD THIS WAS IDENTIFIED IN A PAST SAFETY RECALL. THIS IS A SAFETY HAZARD RESULTING FROM DEFECTIVE MATERIALS AND POOR DESIGN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430469October 17, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STARTED TO SWAY FROM SIDE TO SIDE AND EXHIBITED A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE REAR SUB-FRAME WAS COMPLETELY CORRODED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425653September 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS EMITTED FROM THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FILLER PIPE GROMMET WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422939September 1, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE ENGINE WIRING HARNESS WHICH CONNECTS TO THE VEHICLE'S MAIN POWER SUPPLY BOX HAS WIRING FOR WHICH THE INSULATION COMES OFF EXPOSING LIVE, BARE WIRES. THIS LEADS TO SHORTS IN THE ELECTRICAL SYSTEM WHICH AFFECTS DRIVABILITY (ENGINE RUNS ERRATICALLY AND AFFECTS THE ELECTRIC FUEL PUMPS OPERATION) AND COULD LEAD TO A VEHICLE FIRE IF THE WIRING SUFFERS CATASTROPHIC FAILURE. IT GOES WITHOUT SAYING THAT IF THE CAR'S FUEL SUPPLY OR ENGINE CONTROL SYSTEMS FAIL, THE DRIVER MAY LOSE CONTROL AND BECOME INVOLVED IN A CRASH OR COLLISION. FORD DOES NOT SALE REPLACEMENT PARTS NOR ARE PARTS AVAILABLE ON THE SECONDARY MARKET. THE PART NUMBER FOR THE WIRING HARNESS ON MY CAR IS F8RZ14289CA. FORD SHOULD BE REQUIRED TO REPLACE THESE DEFECTIVE HARNESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419680August 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1995 FORD CONTOUR. THE CONTACT STATED THAT WHILE PARKED, A BURNING ODOR BEGAN TO EMIT FROM THE VENTS. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS, WHERE THE MECHANIC STATED THAT THE INSULATION ON THE WIRING HARNESS MELTED. THE MECHANIC REPLACED THE THERMOSTAT, RADIATOR, OXYGEN SENSOR, FUEL PUMP AND FUEL FILTER. THE FAILURE CONTINUED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 00V367000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 2/23/12 *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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