Ford Contour Complaints

3,154 consumer complaints on file.

#831824December 4, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE CONSUMER HAS RECEIVED A RECALL LETTER FOR SHIFT LEVER DAMAGE. SINCE THE CONSUMER RECEIVED THE LETTER, THE PARTS HAVE BEEN UNAVAILABLE. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831690December 3, 1998
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN
WHEN DRIVING AT ANY SPEED THE AIR BAG LIGHT KEEPS COMING ON, AND THE THE HORN DOESN'T WORK. ALSO, THE HORN IS VERY HARD WHEN TRYING TO PRESS IT. DEALER REPAIRED THE HORN, AND THE PROBLEM IS BACK, AND THEY CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831744December 3, 1998
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG WARNING INDICATOR LIGHT FLASHES ON AND OFF. CONSUMER EXPERIENCED THE SAME PROBLEM IN JUNE OF 98, BUT THE LIGHT STOPPED FLASHING WITHOUT BEING SERVICED. THE VEHICLE WILL BE CHECKED BY THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701094December 3, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAS HAD MULTIPLE RECALLS. EVERYTIME I WENT IN COMPLAINING ABOUT THE CARS COMPLETE SHUTDOWN WHEN WET, I WAS TREATED AS IF I WERE IMAGINING THINGS. EVENTUALLY, A RECALL WAS INITIATED AND THAT PROBLEM WAS FIXED - SEVERAL TIMES. NOW, AT 62000 MILES, ONE DAY I HAVE A TRANSMISSION AND THE NEXT DAY I DON'T. WHEN I CONTACTED THE DEALERSHIP, WAS COMMISERATED WITH, REASSURED THAT REPAIRS WERE COVERED AS I HAD PURCHASED A 60000 MILE EXTENDED WARRANTY WHICH THEY TOLD ME WAS ADDED ON TO THE 6000+ MILES ON THE CAR, WHEN I PURCHASED IT. YET, WHEN I RESEARCH YOUR DATABASE I AM OVERWHELMED BY THE NUMBER OF RECALLS ISSUED ON THIS CAR, SOME OF WHICH I KNEW NOTHING ABOUT, AS WELL AS THE VAST NUMBER OF ENTRIES IN THE DEFECTS INV. DATABASE CONCERNING TRANSMISSIONS, AS WELL AS THE VAST NUMBER OF TRANSMISSION ENTRIES IN YOUR OTHER DATABASES. ADDITIONALLY, WHEN I CALLED THE DEALERSHIP ABOUT THIS PROBLEM, INITIALLY VERY HELPFUL, HAD CAR TOWED...MADE APPOINTMENT, COVERED UNDER EXTENDED WARRANTY, NOW THEY REFUSE TO HONOR THEIR WORD, STATE CAR "OUT OF WARRANTY" AND IT'S MY PROBLEM. SEEMS AWFUL CONVENIENT TO ME. PLEASE HELP. I AM 100% DISABLED WITH LEFT ANTERIOR FRONTAL LOBE BRAIN DAMAGE FROM AN AUTO ACCIDENT IN 1995. WHEN I PURCHASED THIS CAR(1ST AUTO PURCHASE EVER-IN 1996)THE SALESMAN(WHO WAS LET GO APPROX.3 WEEKS LATER)WALKED ME THROUGH THE PAPERWORK,TOLD ME WHERE TO SIGN & TOLD ME OF HUGE SELLING BONUS FOR HIM. I AM THE VICTIM OF A FAULTY TRANSMISSION, FALSE & MISLEADING SALES TACTICS AS WELL AS THE VICTIM OF "BAIT & SWITCH" TACTICS WHEN MY CAR WAS TOWED TO THEIR DEALERSHIP, FIRST BEING TOLD THAT IT WAS WARRANTY COVERED, THEN BEING CALLED & TOLD THAT IT WAS NOT. THEY KNEW THE MILEAGE ON THE CAR. BEFORE THE YOUNG MAN ASSURED ME THAT IT WAS 60000 MILES ON TOP OF ORIGINAL MILES, HE REQUIRED THAT I FIND THE VIN NUMBER SO THAT HE COULD FIND IT IN THE COMPUTER AND CONFIRM ITS COVERAGE. I EXPECT THEM TO HONOR THEIR WORD. OTHERWISE, I FEEL THAT I HAVE BEEN THE VICTIM OF FRAUDULENT PRACTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701096December 3, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MADE A LITTLE NOISE AT START-UP/HAD WOBBLY ROUGH FEEL/ CAR HAS BEEN IN SERVICE DEPT. SINCE OCT.21/REQUESTS TO SEE VEHICLE WERE DENIED /SNEAKED IN BEHIND DEALERSHIP TONIGHT AFTER WORK/CAR WAS SUPPOSEDLY BROKEN DOWN FOR INSPECTION &REBUILD /I CRAWLED UNDERNEATH WITH SPOTLIGHT AND THE OILPAN HAS BEEN REMOVED/PHANTOM PARTS CAN'T BE LOCATED ANYWHERE IN U.S. ACCORDING TO SERVICE DEPT./AM TOLD A DIFFERENT STORY EACH WEEK/ CAN ANYONE HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831572December 2, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, TRANSMISSION WOULD JUMP INTO NEUTRAL AND BACK INTO GEAR, CAUSING VEHICLE TO LOSE SPEED WHILE DRIVING. DEALER NOTIFIED ,AND INFORMED REPAIRS WOULD BE MADE AT THE COST TO CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831581December 2, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN DRIVING AT ANY SPEED THE VEHICLE VIBRATES AND THE VEHICLE CUTS OFF WITHOUT GIVING ANY PRIOR WARNING. ALSO, WHEN APPLYING BRAKES THEY ARE HARD AND FOOT GOES ALL THE WAY TO THE FLOOR. CONSUMER TOOK THE VEHICLE IN FOR REPAIRS THREE TIMES, AND THE DEALER HAD TO REPLACED THE AIR BAG DUE TO THE FACT THAT THIERE WASN'T ANY AIR IN THE AIR BAG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831624December 2, 1998
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER HAS EXPERIENCED PROBLEMS WITH FRONT AND REAR COIL SPRINGS. FOUR COIL SPRINGS BROKE OFF VEHICLE. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831639December 2, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE CONSUMER RECEIVED A RECALL LETTER FOR AUTOMATIC TRANSMISSION SHIFT LEVER INDICATOR, RECALL NUMBER 98S26. AFTER A DELAY IN OBTAINING PARTS, THE RECALL REPAIRS WERE PERFORMED, NO PROBLEM SINCE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831462December 1, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
CONSUMER RECEIVED RECALL NOTICE #98V233000 FOR THE SHIFT LEVER, BUT THE DEALER DOESN'T HAVE THE PARTS TO FIX THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831485December 1, 1998
STEERING:GEAR BOX:SHAFT PITMAN
CONSUMER RECEIVED RECALL LETTER, CONTACTED DEALER. NO PARTS AVAILABLE TO CORRECT THE PROBLEM. RECALL NUMBER 98V233000. DEC.15,1998 AT 8;00 AM THE SERVICE WAS DONE. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831556December 1, 1998
ELECTRICAL SYSTEM:IGNITION
IGNITION ALLOWED DRIVER TO PULL KEY OUT OF IGNITION WHILE AUTOMOBILE WAS STILL IN DRIVE-. THE AUTOMOBILE ROLLED BACKWARD WHEN DRIVEN EVEN IF THE KEY WAS OUT OF IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831558December 1, 1998
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING DOWN STREET WHEN BOTH AIR BAGS DEPLOYED, DRIVER WAS INJURED, BURNED. RESULTED IN ACCIDENT. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#701032December 1, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:MANUAL TRANSMISSION
SENSOR HAS GONE OUT TWICE AND CAR STILL DOES NOT RUN PROPERLY, WAS INFORMED BY SOME MECHANICS THAT THERE'S A PROBLEM WITH EXHAUST, OR MAYBE TRANSMISSION, BECAUSE THERE'S A DELAY IN CHANGING SPEED IF I ACCELERATE OR DECREASE SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831398November 30, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION GOT STUCK IN PARK POSITION. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701017November 30, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HAVE NOT RECIEVED OFTEN REQUESTED TECHNICIANS REPORT ON MECHANICAL BREAKDOWN COSTS AND REPAIR AND ESTIMATED TIME FOR PICKUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831366November 25, 1998
VISIBILITY:GLASS, SIDE/REAR, UNKNOWN OR OTHER
WHEN DRIVING AT 45 MPH THE ENGINE CHECK LIGHT COMES ON AND OFF.CONSUMER IS ALSO HAVING PROBLEMS WITH THE DRIVER'S SIDE WINDOW AND THE BACK WINDOW WOULDN'T ROLL DOWN. THE DEALER HAD TO REPLACE THE RELAY PART OF THE WINDOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831262November 24, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AT ANY SPEED AND WHEN APPLYING THE BRAKES, THEY ARE NOT HARD BUT MEDIUM. WHEN DRIVING OVER ANY SPEED BUMP THERE IS A VERY LOUD NOISE COMING FROM THE BACK OF THE VEHICLE BY THE FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831269November 24, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH ENGINE. ENGINE IS VERY LOUD. THE CONSUMER ALSO STATED THAT WHILE DRIVING ENGINE CHECK LIGHT STAYS ILLUMINATED. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831304November 24, 1998
ELECTRICAL SYSTEM:IGNITION
WIRE WITHIN THE FIREWALL CHAFED AGAINST BRACKET, CAUSING THE IGNITION COIL TO SHORT CIRCUIT THROUGH THE COMPUTER WHICH CONTROLS THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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