Fiat 500 Complaints

812 consumer complaints on file.

#11477315August 3, 2022
SEATS
Rear end car crash. Seat back collapsed and threw me into back seat where I sufferred brain injury.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11474371July 17, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473798July 13, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
Bought the vehicle used and it had zero issues. I bought 4 new tires and immediately after the RBS and ESC warning lights appeared but disappeared one day later. Fives days after the new tires the RBS & ESC warning lights reappeared but remained. I took it to the FIAT Dealership for a diagnostic and they stated that after following the flow chart it states to replace ABS Module due to internal failure. I held off on replacing the ABS module because a separate mechanic stated that it’s common with Fiats for the RBS & ECA warnings to appear after changing all tires. One month later the BRAKE warning light turned on (without the emergency brake in use) and the car began to jerk when in drive or when using the brakes (as I was driving). I had to drive slow with little pressure on the gas so that I would not have to use the brakes as every time I did the car would jerk very roughly and felt as if it was going to break.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472675July 7, 2022
POWER TRAIN
shift cables & bushings failed causing inability to shift gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471124June 27, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Car break shift lock stuck in park with various different elements illuminating on the dash. Must manually override break shift lock to put car in neutral, start the car, and put it in drive or reverse. Will no go over 40 mph. Power steering will unexpectedly go out in addition to fuel cut off, ABS, and electronic stability control also stopping. Have had brake light switch replaced for temporary fix, and replaced the battery. Has passed multiple 20 point inspections with no visible damage. The same problem has reoccurred and the fiat mechanics only idea is to replace the entire shifter column and see if any other codes are appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467393June 3, 2022
UNKNOWN OR OTHER
MELTING DASKBOARD, FIRST TIME COVERED BY ORIGINAL MANUFACTURERS WARRANTY. We extended the vehicle warranty with the dealer and specifically asked if the prior problem was covered and they answered in the affirmative. We then renewed vehicle warranty with the dealer again. THE PROBLEM HAPPENED AGAIN, AND THEY DENIED COVERAGE. SINCE THIS IS THE FACE OF THE DASHBOARD AND NOT THE TOP WE ARE CONCERNED THAT THE AIR BAG WILL NOT PROPERLY DEPLOY FOR THE PASSENGER. PART NOT COVERED ESTIMATE FOR PART IS $377.OO Labor charges unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467104June 2, 2022
EXTERIOR LIGHTING
Head light will not turn off . Drains the battery. Once fuse is removed the lights will then sut off only. This was since l purchase vehicle at dealership and hidden from me. Not told of problem . They hide it by removing the fuses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464484May 13, 2022
POWER TRAIN
Passenger side drive axle failed on 2016 500e with only 35650 miles but no longer under warranty. Method of failure: Bolts holding axle to transmission sheered resulting in a loss of power. Car was brought to Orange County Chrysler for repair. Dealer informed me that there was a Chrysler Recall N51 for 2013 Fiat 500e for the same problem, but it didn't apply to my year. Numerous blogs on the internet show similar failures for newer models. A sound engineering fix should be developed and implemented as a Safety Recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464040May 10, 2022
POWER TRAIN
The contact owns a 2014 Fiat 500. The vehicle had previously been serviced under NHTSA Campaign Number: 16V302000 (Power Train) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle was not able to downshift and the gear shifter was stuck in neutral(N). The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462760April 29, 2022
ELECTRICAL SYSTEM, ENGINE
I bought this car about a year ago, ever since I got the car the first issue started within a month it just started to shut off for no reason first at a traffic light, afterward while I was driving called the dealership who sold me the car I was told to bring it to find out they did not have a certified Fiat Mechanic that would be able to look at the car so it was towed to another dealership. I was told they fixed the issue but once again the vehicle started doing the same thing even more frequently fast forward my car has yet to be fixed I feel like I am going to get rear-ended and hurt really bad and all I get from the dealership is that they can't fix it. My question to them is why I sell me a car that you knew you could not repair or you knew you really didn't check properly as per your words you don't have a certified mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460940April 15, 2022
POWER TRAIN
The contact owns a 2013 Fiat 500. The contact stated while reversing out of a parking space, he attempted to shift into drive; however, the gear shifter failed to move. There were no warning lights illuminated. Upon researching the failure online, the contact was able to reset the gear shifter by depressing an unknown button. The contact was then able to move the gear shifter into drive position; however, the vehicle failed to respond. The vehicle remained at the scene. Upon further investigation online, the contact disconnected the battery of the vehicle, purchased the shifter cable bushing adjuster from the local dealer and replaced the part himself. The contact was then able to drive the vehicle. The manufacturer was notified of the failure and informed the contact that the dealer needed to send a diagnostic report indicating that the failure was related to NHTSA Campaign Number: 19V817000 (Power Train). The manufacturer would then determine whether they would assist as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460280April 9, 2022
ELECTRICAL SYSTEM
Check engine light keeps reappearing after the parts have been replaced with new parts the computer codes stated need replacement. Specifically, the spark plugs and coil packs. They’ve been replaced twice now. And the light keeps coming back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459309April 2, 2022
FUEL/PROPULSION SYSTEM
When putting gasoline at the gas pump, pump clicks off constantly. Makes you think the tank is full when it is not, Have to pump very slow. takes 10-15 mins to fill up and have to know how many gallons are needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453372February 22, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
Ed Payne Chrysler Dodge Jeep RAM 2101 E Expressway 83, Weslaco, TX 78599 +1 956-272-1902 For the past years, I have complained to the car dealer I take my vehicle into that there is an issue with the fuel tank. I have been told that other Fiat car owners have had the same issues as I. Issues, the 2013 - 2014 Fait Sport 500, tank issue, when filling up the tank, the tank does not fill up normal. When filling up the gas take, the gas handle stops every 10 sec, I have to keep clicking on the gas pump handle every 10 sec. To keep the flow of gas to fill the gas tank up. I was told by the car dealer that the issue was the gas tank on the Fait, not the gas pump machine. When adding a new gas tank to the vehicle, the problem stop, and the owners were able to fill the gas tank without any issues. I keep having headlights, blinkers, stop lights burn out all the time. I believe there's an issue with the wiring in the Fait Sport 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449813February 1, 2022
POWER TRAIN
The contact owns a 2012 Fiat 500. The contact stated that while depressing the clutch, the clutch was vibrating and shuddering. The contact stated that while driving the vehicle, the vehicle started vibrating while the accelerator pedal was being depressed. The contact stated that while the vehicle was in gear, the shuddering was not felt. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the clutch plate needed to be replaced. The contact referenced NHTSA Campaign Number: 16V302000 (Power Train) however, the VIN was not included. The contact attempted to reach out to the dealer by phone but was not successful. The manufacturer was not contacted nor notified of the failure. The approximate failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448991January 26, 2022
POWER TRAIN
The contact owns a 2012 Fiat 500. The contact stated that the vehicle would not reverse while the gear shifter was in Reverse. The dealer had previously replaced the gear shifter in June 2021; however, the failure recurred. The vehicle was taken back to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and a case was opened. The vehicle had previously been serviced in 2019 under NHTSA Campaign Number: 19V817000 (Power Train). The failure mileage was 117,525.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446257January 4, 2022
FUEL/PROPULSION SYSTEM
Every time I pump fuel in the vehicle, the pump stops prematurely. It’ll pump for a few seconds and then seize. I would have to continuously press the handle every time the pump stops and clicks every few seconds. After I’m done fueling, it smells like gasoline inside my vehicle. I took my Fiat 500 to the dealership in January of 2019 to have Sunland Park technicians check the issue. Technicians diagnosed the vehicle and claimed it was a faulty fuel tank. Fuel tank was replaced and issue had gone away for approximately a year then proceeded to do the same issue again. Went back to the dealership when I began having the same issue and technicians say there is nothing wrong with my vehicle and they said that the repairs of my whole fuel tank were no longer under warranty. My fiat 500 is still having the same fuel issue of clicking nonstop and odor of the fuel is still strong. There are many fiat 500 owners going through this same issue continually paying fiat dealerships just to have the same issue of inhaling fuel and not being able to pump fuel in properly. This is a major hazard and needs to be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445396December 29, 2021
SEATS
Our FIAT was rear-ended on October 20. My wife suffered multiple critical injuries. The accident occurred in Manatee County Florida. I have the accident report, a picture of the vehicle, and a reported recall of the vehicle for a seat problem that took place in Australia. There has been no recall in the U.S. I will upload the relevant documents. The company reports the front seat’s guide tracks may not comply to safety standards do to a manufacturing fault. If the guide tracks are faulty, the seat could suddenly shift backwards or forwards during a crash, which poses an increased risk of injury.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11443742December 14, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Fiat 500. The contact stated that the interior door handles on the driver’s and passenger’s side front doors fractured making it difficult to open the door from the inside or outside of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 55,000. Consumer stated handles break too often causing allot of inconvenience and expense. Appointment to get both handles on the car fixed again for Jan 3, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443764December 14, 2021
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
The contact owns a 2012 Fiat 500. The contact stated that she was having difficulties refueling the vehicle as the gas pump would constantly stop pumping gas though the tank was not full. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank sensor had failed, and the fuel tank needed to be replaced. The dealer was notified of the failure and advised the contact that it was a known failure however, she would be responsible for the cost of the repair since there was no recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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