Fiat 500 Complaints
812 consumer complaints on file.
- #10574704March 25, 2014ENGINE
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD INDEPENDENTLY DECELERATE. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS SERVICED FOUR TIMES FOR THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572980March 17, 2014STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I PURCHASED MY FIRST CAR 2013 FIAT, I AM A STUDENT AND I DRIVE ABOUT 1.20 HRS TO MY UNIVERSITY FROM HOME. ON 3/17/14 I WAS DRIVING TO SCHOOL THAT I HAD A FLAT TIRE .I FOUND OUT THIS CAR IT DOES NOT COME WITH SPARE TIRE JACK AND TOOLS, THERE IS A SMALL AIR PUMP UNDER THE SEAT THAT YOU HAVE TO REMOVE IT AND PLUG IT IN TO THE OUTLET AND PUT AIR IN TO THE TIRE, I TRIED TO PUT AIR INTO THE TIRE BUT THE PUMP DID NOT WORK. I CALLED FIAT THEY TOLD ME THE PUMP IS GOOD ONLY WHEN YOU HAVE LOW AIR IN THE TIRE BUT IF YOU HAVE A FLAT YOU HAVE TO TAKE IT TO THE DEALER TO CHANGE THE TIRE OR FIX IT I CALLED MY FATHER TO COME AND HELP ME BECAUSE I WAS STRANDED AND FRIGHTENED AND LATE FOR MY SCHOOL AND NO SPARE TIRE CAN YOU IMAGINE THIS ACCIDENT HAPPENED IN THE MIDDLE NO WERE OR I HAVE TO TAKE SOMEBODY TO THE HOSPITAL EMERGENCY OR....A YOUNG GIRL WITH OUT NO SPARE TIRE WHAT WOULD HAPPENED TO ME OR ANY OTHER FIAT OWNERS. MY FATHER CAME AND CHECK THE TIRE ALL OVER AND TOOK PICTURES OF IT THERE WAS NO SIGN OF NO NAILS INTO THE TIRES. HE CALLED FIAT ROAD SIDE ASSISTANT THEY TOLD HIM YOU HAVE TO WAIT FOR 90 MINUTES FOR TOW SERVICE AND WHEN HE COMPLAINT TO THEM FOR LONG HOUR WAIT THEY TOLD MY FATHER YOU CAN PAY FROM YOUR POCKET AND DEAL WITH IT..!! . I THINK THE SPARE TIRE AND JACK & TOOLS ARE NECESSITY AND A SAFETY ISSUE FOR A VEHICLE AND THEY MUST HAVE IT IN THE CAR IN CASE YOU ARE FAR AWAY AND NO ACCESS TO ANY DEALER AROUND YOU AND YOUR LIFE SAFETY ISSUE. MY FATHER ASK THE FIAT OVER THE PHONE WHY THE VEHICLE DOES NOT HAVE SPARE TIRE PACKAGE THEY TOLD HIM YOU SHOULD ASK THE DEALER AT THE TIME OF THE SALE TO SELL IT TO YOU..??? ALL THE CARS MANDATORY BY LAW MUST HAVE SAFETY FEATURES FOR THE CONSUMERS ONE OF THEM IS SPARE TIRE PACKAGE. AT THIS TIME I WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST FIAT AND FIAT DEALERS FOR SELLING UNSAFE VEHICLE TO THE CONSUMER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572806March 17, 2014ELECTRICAL SYSTEM
HAD CAR FOR ABOUT 6 MONTHS AND AFTER COMING HOME FROM VACATION, 1 WEEK, BATTERY TOTALLY DEAD. AFTER AAA ATTEMPTED TO CHARGE BATTERY 3 TIMES IT FINALLY CHARGED UP BUT WAS TOLD TO DRIVE DIRECTLY TO DEALERSHIP. I GOT ABOUT 3 MILES FROM HOME WHEN CAR AGAIN DIED IN MIDDLE OF ROAD BUT WAS ABLE TO STEER TO THE SIDE BEFORE STEERING LOCKED. AFTER CAR WAS TOWED TO DEALERSHIP I WAS TOLD THEY NEVER REALLY SAW THIS BEFORE, A TOTALLY DEAD BATTERY THAT WOULD NOT CHARGE UP. NO EXPLANATION, ACCUSED ME OF POSSIBLY LEAVING LIGHTS ON WHICH WAS NOT THE CASE. THEY SAID IF I WAS GOING TO LEAVE THE CAR SITTING FOR EVEN A FEW DAYS I SHOULD HAVE SOMEONE START CAR TO KEEP BATTERY CHARGED. FUNNY BUT MY DAUGHTER'S 2010 FORD FOCUS SAT FOR THE SAME WEEK WITHOUT BEING STARTED AND WHEN I STARTED IT THAT CAR HAD NO PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568797March 12, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE DEPRESSED THE CLUTCH BUT IT BECAME JAMMED AND THE VEHICLE BECAME STUCK IN SECOND GEAR. THE VEHICLE WAS TOWED TO A DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT THE MANUAL TRANSMISSION CLUTCH DISC FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,200. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567844March 7, 2014ENGINE, POWER TRAIN
DOES NOT SHIFT INTO GEAR. VEHICLE CAME TO A COMPLETE STOP WHILE DRIVING, VERY DANGEROUS BEING ON THE EXPRESSWAY WITH FAMILY. AFTER SEVERAL ATTEMPTS VEHICLE BEGAN TO SHIFT AGAIN. REPEATED PROBLEMS OCCUR SPORADIC THROUGHOUT THE WEEK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567694March 6, 2014VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE ACCELERATING THE SPEEDOMETER WOULD NOT READ ANY HIGHER THAN 20 MPH, EVEN WHEN GOING SPEEDS WELL OVER 20 MPH ON THE INTERSTATE. COMING TO A COMPLETE STOP THE SPEEDOMETER WOULD READ AT 0, HOWEVER ONCE ACCELERATING OR DECELERATING FROM OVER 20 MPH WOULD NOT BE REGISTERED. THE CAR WAS TURNED ON AND OFF SEVERAL TIMES, AND SHIFTED THROUGH ALL THE GEARS, STILL NO FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567494March 5, 2014POWER TRAIN, ENGINE AND ENGINE COOLING
ENGINE LIGHT CAME ON, ENGINE IDLING ROUGH ,TRANSMISSION SHIFTER LIGHT BLINKING, TRNASMISSION GEAR LAGS ON SHIFT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564421February 14, 2014ELECTRICAL SYSTEM
ON DECEMBER 26TH MY KEY WAS NO LONGER RECOGNIZED BY THE FIAT IGNITION SYSTEM. I CALLED HOME, HAD A SPARE DELIVERED, AND THE SPARE STARTED THE CAR UP. CALLED THE DEALERSHIP AND TWO WEEKS LATER THE KEY WAS REPLACED. ON FEBRUARY 14TH I ONCE AGAIN HAD THE SAME ISSUE WHERE THE IGNITION SYSTEM WOULD NOT DETECT THE KEY. ONCE AGAIN I HAD THE NEW SPARE DELIVERED AND THE CAR STARTED RIGHT UP. I AM CURRENTLY IN THE PROCESS OF GETTING THE BAD KEY REPLACED BY THE DEALERSHIP. BOTH TIMES THE BAD KEYS WOULD GIVE THE INDICATION OF A CAR WITH A PADLOCK OVER IT. THE OWNERS MANUAL INDICATES THAT THIS MEANS THE KEY IN THE IGNITION IS NOT RECOGNIZED BY THE SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563902February 11, 2014POWER TRAIN
2012 FIAT 500 CLUTCH WENT OUT AS WE WERE NEARING RAILROAD TRACKS. WE COULD NOT GET AUTO INTO ANY GEAR AND HAD TO COAST OVER THE TRACKS AND INTO OUR NEIGHBORHOOD. WE HAD IT TOWED TO THE DEALER FOR SERVICE. THEY STATED IT WAS A WORN CLUTCH EVEN THOUGH WE HAD LESS THAN 30,000 MILES. WE ASKED THEM TO INVESTIGATE IF IT WERE FAULTY PARTS. THEY STATED OURS WAS THE ONLY KNOWN CASE. WE FOUND MANY OTHER CASES ON THE INTERNET. WE COULD HAVE HURT OR KILLED, ESPECIALLY IF IT HAD HAPPENED WHILE WE WERE IN THE FREEWAY FAST LANE. FIAT PAID FOR OUR PARTS, AND WE PAID FOR THE LABOR. THEY EVENTUALLY AGREED TO REIMBURSE US FOR THE LABOR "AS A GESTURE OF GOODWILL". WE ARE WAITING FOR THE CHECK. WE ARE STILL CONCERNED ABOUT THE SAFETY OF THESE PARTS IN OTHER CARS, AND ABOUT THE SAFETY OF OUR REPLACED PARTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563416February 7, 2014POWER TRAIN
WHILE IN MOTION, VEHICLE WOULD NOT SHIFT OUT OF 2ND GEAR -- UP OR DOWN. I ALSO TRIED SHIFTING MANUALLY WITHOUT SUCCESS. I STOPPED VEHICLE ON SIDE OF ROAD. WHEN I ATTEMPTED TO RESTART VEHICLE, IT WOULD NOT START -- NO ENGINE CRANKING. AFTER 10 MINUTES, SOMETHING WAS FELT DISENGAGING AND VEHICLE STARTED AND WAS DRIVEN WITHOUT INCIDENT TO DEALERSHIP FOR REPAIR. ANOTHER 500L LOANER CAR WAS PROVIDED AND THE NEXT DAY, THE EXACT SAME THING HAPPENED TO IT. IT WOULD NOT SHIFT OUT OF 2ND GEAR. CAR AND DRIVER ALSO RELEASED THEIR REVIEW IN FEBRUARY WITH SIMILAR ISSUES AND MANY OTHERS HAVE REPORTED THE PROBLEM ONLINE. THE MANUFACTURER HAS STATED THAT IT IS A KNOWN SOFTWARE ISSUE THAT CANNOT BE RELEASED WITHOUT EPA APPROVAL. THIS VEHICLE IS NOT ONLY UNRELIABLE, BUT UNSAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562500February 1, 2014VEHICLE SPEED CONTROL
I EXPERIENCED UNINTENDED ACCELERATION TWICE THIS WEEK. THE FIRST INCIDENT TOOK PLACE ON JANUARY 31, 2014. THE OTHER WAS FEBRUARY 1, 2014. BOTH INCIDENTS TOOK PLACE AT LOW SPEEDS. BASICALLY AS I WAS COMING TO A STOP, THE CAR JUST ACCELERATED OUT OF CONTROL. I WAS UNDER 5MPH ON BOTH INCIDENTS. WHAT IT FEELS LIKE IS AS I AM COMING TO A SLOW DOWN THE TRANSMISSION DOES NOT GO DOWN IN GEAR AND JUST THRUSTS AND TAKES OFF. I RAN INTO A HEDGE IN THE PARKING LOT ON THE FEBRUARY 1ST INCIDENT. I WAS ABLE TO APPLY THE BRAKES, BUT NOT IN TIME TO AVOID THE COLLISION WITH THE HEDGE. I DID NOT HAVE MY FOOT ON, OR NEAR THE ACCELERATOR. BOTH TIMES MY FOOT WAS ON THE BRAKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561870January 28, 2014STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 FIAT 500 SPORT. THE CONTACT STATED THAT WHILE ENTERING THE HIGHWAY AT 20 MPH, THE REAR ROOF WING BECAME DETACHED FROM THE VEHICLE AND FLEW INTO INCOMING TRAFFIC. BOTH THE MANUFACTURER AND THE DEALER WERE UNWILLING TO REMEDY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561386January 24, 2014POWER TRAIN, ENGINE
CAR DOES NOT SHIFT FROM PARK TO DRIVE. INSTRUMENT PANEL RELAYS MANY WARNINGS (GEAR NOT AVAILABLE, TRANSMISSION WARNING, SEEK SERVICE) AND CHECK ENGINE LIGHT COMES ON. THIS IS OCCURRING DAILY NOW AND FIAT DOES NOT HAVE A FIX. CODES CAN BE CLEARED BY THE DEALERSHIP AND THE TRANSMISSION MODULE IS WHERE THE WARNINGS ARE STORED. I HAVE BEEN TOLD IT IS SAFE TO DRIVE. I HAVE BEEN TOLD TO LET THE CAR WARM UP FOR 2 MINUTES BEFORE PUTTING IT INTO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561396January 24, 2014POWER TRAIN
WE'VE BEEN DEALING WITH THIS ISSUE SINCE BEFORE CHRISTMAS WITH OUR NEW FIAT 500. I WAS ABLE TO DRIVE IT FOR A COUPLE OF WEEKS WITH THE CHECK ENGINE LIGHT STAYING ON, AND ONCE IN A WHILE THE SHIFTER PANEL LIGHTS FLASHING FOR ABOUT 30 SECONDS BEFORE I WAS ABLE TO DRIVE IT WHILE WE WAITED FOR PARTS. IT TOOK TWO WEEKS FOR THE DEALERSHIP TO GET A NEW CONTROL MODULE IN, FIRST THEY GOT A MODULE THAT DIDN'T WORK, THEN THEY GOT ONE THAT DID WORK AND WE THOUGHT IT WAS FIXED. LAST NIGHT MY WIFE IS DRIVING HOME FROM WORK ON THE EXPRESSWAY AND SUDDENLY THE "NO GEAR FOUND" ERROR POPS UP ON THE THE DASHBOARD DISPLAY, THE TRANSMISSION DISENGAGED INTO NEUTRAL. NO ACCELERATION WHATSOEVER. THE ENGINE IS STILL RUNNING, THE BRAKES WORK, THE LIGHTS ARE ON, BUT NO GEARS. SHE WAS ABLE TO COAST TO THE SHOULDER, CALLED A TOW TRUCK AND GOT IT BACK TO THE DEALERSHIP. WE ARE WAITING ON PARTS AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560114January 15, 2014VEHICLE SPEED CONTROL
THE ELECTRONIC THROTTLE CONTROL (ETC) LIGHT CAME ON AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE FAST TO AVOID AN ONCOMING CAR AT AN INTERSECTION CROSSING. AT THE SAME TIME THE CAR LOST SPEED AND ACCELERATION. WE CONSULTED THE MANUAL IMMEDIATELY AND DID WHAT IT SAID, THAT IS TO RESTART THE CAR. WE DID THIS AND THE LIGHT WENT OFF. TO DO THIS WE HAD TO PULL OFF THE INTERSTATE AND PARK AND THEN GET BACK ON. WHEN GETTING BACK ON I HAD TO SLOW DOWN AND AGAIN ACCELERATE QUICKLY AGAIN TO PROPERLY MERGE WITH ONCOMING TRAFFIC ON THE 4 LANE WE WERE TRAVELING. THE ECT LIGHT CAME ON AGAIN AND WE AGAIN STOPPED AND RESTARTED THE CAR AND THE ECT LIGHT WENT OUT. ABOUT 4 MILES LATER AT AN INTERSECTION I SLOWED THEN ACCELERATED AFTER MAKING A RIGHT HAND TURN (THE LIGHT WAS GREEN).THE ECT LIGHT CAME ON AGAIN AND THIS TIME I IMMEDIATELY LOST POWER AND ACCELERATION AND COULD NOT GET THE CAR ABOVE ABOUT 40 TO 45 MILES AN HOUR.WE HAPPENED TO BE TRAVELING TO THE CAR DEALERSHIP ON ANOTHER MATTER (PHONE PAIRING) AND WE WERE ONLY A HALF A MILE FROM THE DEALERSHIP SO WE TOOK IT IN TO HAVE THEM LOOK AT IT. THEY GAVE US THE SAME MAKE AND MODEL AS A LOANER.WE WENT A FEW MILES THE ECT LIGHT CAME ON IN THIS CAR (FIAT 500) SO WE WENT BACK TO THE DEALERSHIP TO SEE WHAT MIGHT BE CAUSING THIS IN TWO CARS. THE SERVICE TECHNICIAN FOUND THAT I HAD TOUCHED OR PRESSED THE BRAKE PEDDLE AND THE ACCELERATOR AT THE SAME TIME AND THIS CAUSES THE ECT SYSTEM TO ACTIVATE AN ECT LIGHT TO COME ON. HOWEVER, IT APPEARS THAT IF YOU EVEN TOUCH THE BRAKE FOR EVEN A SECOND WHILE THE ACCELERATOR IS ENGAGED OR ESPECIALLY IF IT IS TRYING TO INCREASE SPEED TO THE TIRES THE ECT WILL ENGAGE AND LIGHT WILL COME ON AND TO RESET YOU HAVE TO IMMEDIATELY STOP THE CAR TURN IT OFF SO THE SYSTEM WILL RESET. THIS WHOLE EXPERIENCE TO ME WOULD INDICATE A SAFETY PROBLEM OR A DESIGN DEFECT. SIMILAR PROBLEMS SEEN ON INTERNET WITH THE ECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560058January 15, 2014POWER TRAIN
VEHICLE CLUTCH FAILED TO DISENGAGE. DEALER ADVISED CUSTOMER (ME) PARTS NOT UNDER WARRANTY AND ADVISED FIAT THAT CLUTCH IS WORN OUT. DEALER COMPLETED THE REPAIR; CUSTOMER PAID $940 FOR REPAIR. DEALER INVOICE NOTES: "CLUTCH PRESSURE PLATE SPRING DAMAGE AND DISTORTED" - DAMAGED COMPONENT IS NOT A WEAR-AND-TEAR COMPONENT OF THE CLUTCH ASSEMBLY, AND HAS SUFFERED CATASTROPHIC FAILURE, NOT A PROGRESSIVE WEAR. FIAT REFUSES TO REVIEW AND RE-EVALUATE THE CASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558127January 2, 2014STEERING, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING HOME ON A ROAD FLAT/STRAIGHT ROAD WITH A 50 MPH SPEED LIMIT. I WAS SHIFTING MY GEARS (MANUAL) AS I NOTICED THAT THE LIGHT AHEAD WAS TURNING FROM RED TO GREEN. I COULD NOT GET THE GEAR TO GRASP 3RD. MOREOVER, THE WHEN I TRIED PRESSING THE BRAKE, IT DID NOT FEEL LIKE IT NORMALLY DOES. IT WAS MUCH MORE DIFFICULT TO PUSH THE BRAKE. I WAS REALLY SCARED AND ALMOST HAD AN ACCIDENT. I WAS SOMEHOW ABLE TO COAX MY CAR TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, AND TURNED IT BACK ON. I FULLY PUSHED THE CLUTCH IN WITH MY LEFT FOOT, BUT WAS UNABLE TO MOVED THE GEAR SHIFT FROM NEUTRAL INTO ANY OF THE GEARS (1ST, 2ND, 3RD, 4TH, 5TH, OR REVERSE). I TURNED THE CAR OFF AGAIN, AT THIS POINT I TOOK MY FOOT OFF THE CLUTCH AND WAS ABLE TO FREELY MORE THE GEAR SHIFT INTO ANY OF THE GEARS. SOMETHING IS TREMENDOUSLY WRONG WITH THIS CAR. IF THIS HAD HAPPENED TO ME ON THE HIGHWAY I COULD HAVE BEEN SERIOUSLY INJURED. THE DEALER HAS SAID THAT THE CLUTCH, BEARINGS, AND PRESSURE PLATE NEEDS TO BE REPLACED. MY CONCERN IS THAT THIS MAY HAPPEN AGAIN TO ME IF THE DEALER REPLACES THE BAD PARTS WITH NEW ('POTENTIALLY DEFECTIVE') PARTS. A RECALL NEEDS TO BE ISSUED. I DO NOT WANT THIS TO HAPPEN TO AGAIN TO ME OR SOMEONE ELSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555738December 11, 2013VISIBILITY
FROM CALIFORNIA VISITING FAMILY IN OKLAHOMA. AT THE TIME OF VISIT WE EXPERIENCED A WINTER COLD FRONT THAT BROUGHT ICE RAIN AND SNOW. WENT OUT ON THE MORNING OF THE INCIDENT TO WARM THE CARS IN THE YARD, AND THE TEMPERATURE AT THE TIME WAS 18 DEGREES WIND CHILL, WITH EFFECT WAS 5 DEGREES. STARTED THE CAR AND LET IT WARM UP FOR ABOUT 15 MINUTES, AND HEAT AND DEFROST WERE NOT TURNED ON AT THE TIME, THEN AFTER 15 MINUTES WENT OUT TO TURN OFF ALL THE VEHICLES. I THEN TURNED OFF THE FIAT AND CLOSE THE DOORS AND TOOK TWO STEPS AWAY FROM CAR AND THE REAR WINDOW EXPLODED OUTWARD. WHEN I WARMED UP THE CAR, NO DEFROSTER WAS TURNED ON OF ANY KIND, I JUST TURNED THE CAR ON SO THE FLUIDS WOULDN'T FREEZE. I CALLED AHEAD OF TIME TO ASK ALL THE APPROPRIATE QUESTIONS BEFORE HEADING OUT TO 45 MINUTES TO THE DEALERSHIP. THEN I TOOK IT IN TO DEALERSHIP TO HAVE IT LOOKED AT, AND WAS TOLD THAT IT WAS NOT COVERED UNDER A STANDARD 12 BY 12 SERVICE CONTRACT WITHOUT INSPECTING THE VEHICLE. THEY DIDN'T DO ANY DIAGNOSTIC TEST LIKE THEY SAID THEY WOULD OVER THE PHONE, THEY ONLY DID A OIL CHANGE THAT I ASKED FOR. THEY TOLD US THAT IT WAS IMPOSSIBLE FOR THIS TO HAPPEN, AND IT COULD ONLY BE CAUSED BY SOME TYPE OF IMPACT. THEY NEVER TOOK OFF THE PLASTIC ON THE WIDOWS THAT WE PUT ON TO HOLD WHAT GLASS THAT WAS LEFT IN PLACE. I CALLED CORPORATE AND TALKED TO SERVICE DEPARTMENT, AND GAVE THEM PERTINENT INFORMATION CONCERNING THE WINDOW. THEY OPEN THE FILE FOR US, AND CHECKED WARRANTIES. THEN I WAS ASKED TO DESCRIBE WHAT HAPPENED, SHE TOOK DOWN THAT INFORMATION, AND THEN WAS PUT ON HOLD, BECAUSE SHE NEED TO CONFER WITH THE TECHNICIANS AT THE DEALERSHIP. AFTER TALKING WITH THE TECHNICIAN, I WAS TOLD BY HER THAT THEY CONCLUDE THAT IT WAS IMPACT RELATED AND COULD NOT BE SERVICE UNDER ANY WARRANTY. WE FOUND ADDITIONAL SITUATIONS ON THE INTERNET ON FIAT WINDOWS EXPLODING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551414November 7, 2013ELECTRICAL SYSTEM, VISIBILITY/WIPER
AFTER DEALER REPLACED FAULTY REAR MAIN SEAL IN JULY/AUGUST 2013, REAR WIPER BLADE WOULD ACTIVATE WITH CONTROLS IN OFF POSITION, CAUSING ME TO HAVE TO MOVE FRONT WINDSHIELD WIPER CONTROL ARM UP AND DOWN, AND THEN REAR WIPER BLADES WOULD STOP. ALSO THE CAR STARTER WOULD INTERMITTENTLY MAKE A ELECTRICAL NOISE AFTER TURNING THE KEY AND THE CAR WOULDN'T START, THEN I HAD TO TURN KEY TWO TO THREE TIMES TO START CAR. AFTER TWO MONTHS WITH ABOVE, IN COLD WEATHER BELOW 35 DEGREES THE STEREO, CD PLAYER, BLUEME SYSTEMS WON'T WORK! IT ONLY STARTS TO WORK AFTER THE CAR AND SURROUNDING ENVIRONMENT REACHES 40-45 DEGREES. CALLED INTO DEALER AND HAVE APPOINTMENT FOR CHECKING ALL AND REPAIR/REPLACE COMPONENTS NOT WORKING PROPERLY AND SAFELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10550428October 31, 2013AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AIR BAG LIGHTS ARE NOT SHOWING ON THE INSTRUMENT CLUSTER THE AIRBAGS ARE NOT WORKING! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0