Fiat 500 Complaints

812 consumer complaints on file.

#10966451March 17, 2017
SEATS
ARM REST SNAPPED APART WHILE DRIVER WAS ADJUSTING SEATING POSITION WITH ELBOW ON THE ARM REST. THERE IS A NOW SHARP METAL BAR PROTRUDING FROM THE PLASTIC INTO THE DRIVER ELBOW AREA. CHRYSLER/FIAT DEALERSHIP SAID THIS DEFECT WAS NOT COVERED UNDER WARRANTY AND WOULD COST $182 TO REPAIR. THIS SEEMS LIKE A MINOR SAFETY ISSUE THAT SHOULD DEFINITELY BE COVERED UNDER THE FIAT WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965936March 14, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959792March 9, 2017
SEAT BELTS, WHEELS
HUBCAPS EASILY FALL OFF WHILE ON FREEWAY AND WHEN TURNING. AT TIMES THE SEAT BELT DOESN'T FULLY RETRACT ITSELF, CAUSING IT TO BECOME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959483March 8, 2017
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959484March 8, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958404March 3, 2017
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. AFTER THE VEHICLE WAS SERVICED, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTING TO STOP THE VEHICLE HOWEVER, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THE VEHICLE HAD A WARNING LIGHT HOWEVER WAS UNSURE WHAT THE WARNING LIGHT INDICATED. THE VEHICLE THEN STALLED AND WAS ABLE TO COME INTO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO THE DEALER BUT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958017March 2, 2017
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
WHEN I FIRST BOUGHT MY CAR I HAD ISSUES WITH A TAIL LIGHT GOING OUT WITHIN THE FIRST 6 MONTHS. THEN A HEADLIGHT 2 MONTHS AFTER THAT THEN 12 MONTHS A TAILLIGHT THEN ANOTHER TAILLIGHT AND HEADLIGHT WELL YOU SEE WHAT I MEAN THEN THEY RECALLED A CLUCH ON MY CAR BUT THEY DIDNT HAVE A REPLACEMNT PART YET AND THEY NEVER CONTACTED ME ABOUT THE RECALL I ASSUME IT WAS THIS ORGANIZATION BUT WHEN I WAS DRIVING AT NIGHT THE CLUCH JUST DROPPED OUT FROM UNDER MY FOOT AND ALMOST CAUSE ME TO CRASH WHEN I RECOVERED AND HAD TO STOPO BECAUSE OF A RED LIGHT I THROUGH ON MY EMERGANCIES AND ANOTHER TAIL LIGHT WENT OUT BUT THIS TIME I WAS ALMOST REAR ENDED BECAUSE THEY THOUGHT I WAS SWITHCHING LANES I NEVER RECIEVED A WARNING LIGHT THAT MY TAILLIGHT WAS OUT NOW I HAVE HAD MY TAIL LIGHT GO OUT AGAIN AND A HEADLIGHT WITHIN A MONTH OF EACH OTHER AND STILL NO WARNING SIGN ALSO NOW THE BATTERY IS GOING OUT ON ME SOMETHIMES I CAN START THE SOMETIMES I CANT BUT NO WARNING SIGN UNLESS ITS NOT GOING TO TURN OVER AT ALL THEN I GET ALL THE BELLS GOING OFF FOR THAT WHEN THEY WERE REPAIRING THE CLUCH I ASKED ABOUT MY WARRENTY AND THEY SAID IT ALREADY RAN OUT BUT THAT WASNT TRUE I WAS CLOSE BUT I HAVE RUST PINHOLES COMING FROM UNDER THE PAINT ALL OVER MY WHITE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957777March 1, 2017
POWER TRAIN
I WAS DRIVING HOME FROM WORK ON BIG TREE ROAD IN SOUTH DAYTONA FLORIDA AS I APPROACHED MY NEIGHBORHOOD I ATTEMPTED TO SHIFT GEARS AND WAS NOT ABLE TO ENGAGE OR DISENGAGE THE CLUTCH NOR COULD I SHIFT THE GEARS. I LOST CONTROL OF THE VEHICLE SO I BRAKED AND MANAGED TO DRIFT IN NEUTRAL TO MY DRIVEWAY AT MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957106February 26, 2017
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE ON MY 2012 FIAT POP IN NOVEMBER 2016.I CALLED STATELINE FIAT AND WAS TOLD THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN.I NEVER RECEIVED THAT CALL.ON 02/20/2017 I WAS ON MY WAY TO WORK IN HEAVY TRAFFIC IN UPTOWN CHARLOTTE NC AND MY CLUTCH WENT OUT AND I WAS NEARLY HIT BY ONCOMING TRAFFIC.I CALLED THE DEALERSHIP.I HAD MY CAR TOWED THERE.THAT WAS 6 DAYS AGO.I AM VERY UNHAPPY BECAUSE NO ONE EVER CALLED ME IN TO GET THE RECALL REPAIRED.NO ONE OFFERED ME TOWING AND NOW 6 DAYS LATER I STILL DO NOT HAVE A CAR.I AM VERY DISAPPOINTED WITH FIAT AND I FEAR THAT THIS CAR WILL NOT LAST VERY LONG.I REACHED OUT TO THE DEALERSHIP AND FIAT USA BEFORE DECIDING TO SEND THIS COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955308February 17, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954632February 15, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON FEB 11TH 2017 I TOOK MY VEHICLE TO A CHYSLER DODGE JEEP DEALER IN SANDY UTAH (LHM) I ASK THEM IF THEY COULD REPAIR MY VEHICLE. THEY SAID YES SO I AUTHORIZED LARRY H MILLER CHYSLER DODGE JEEP TO WORK ON MY VEHILCE. KEN GARFF FIAT REFUSED TO GIVE THE PARTS TO LARRY H MILLER AND BACKED THE DEALERSHIP INTO A CORNER MAKING LARRY H MILLER TAKE THE CAR TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH AND I KNOW FOR FACT KEN GARFF REFUSED TO GIVE LARRY H. MILLER THE PARTS FOR THE VEHILCE BECAUSE KEN GARFF FIAT LIKES TO FORCE EVERYONE TO COME TO THEIR DEALERSHIP WELL KEN GARFF HAD THE VEHILCE TOWED TO THEM AND KEPT THE VEHILCE FROM 12NOON UNTIL 5PM STATING THEY HAD NOT STARTED WORK ON THE VEHILCE AND THEY HAD PLANS TO WORK ON THE VEHILCE OVER NIGHT WHEN THE SHOP WAS CLOSED I TOLD KEN GARFF THEY WILL NOT BE WORKING ON MY VEHILCE OVER NIGHT AND NOT TO TOUCH MY CAR WELL NOW MY CAR IS SETTING ON KEN GARFF LOT WITH NOT ONE PIECE OF PAPERWORK THAT SAYS KEN GARFF CAN TOUCH MY VEHILCE AND IF THEY TRY TO LIE AND SAY THEY DO THEN THEY HAVE FORGED MY SIGNATURE. I HAD MY PLATES REMOVED FROM THE CAR I CONTACTED LARRY H MILLER AND TOLD THEM ON 02/15/2017 THAT I WOULD LIKE FOR THEM TO TAKE THE CAR BACK TO LARRY H MILLER. THE RECALL IS STILL NOT COMPLETE AND KEN GARFF REFUSES TO GIVE THE PROPER PARTS SO ANOTHER CHYSLER DEALERSHIP CAN WORK ON THE VEHILCE ........... I WANT TO NOTE THAT LARRY H MILLER CHYSLER DODGE JEEP IS WONDERFUL AND I AM BEING TREATED WITH RESPECT BY LARRY H. MILLER CHRYSLER DOGE JEEP AND THEIR STAFF....... HOWEVER THE RECALL WORK IS STILL INCOMPLETE BECAUSE KEN GARFF FIAT 198E 500S OF SALT LAKE CITY UTAH WILL NOT GIVE LARRY H MILLER PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953934February 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FIAT 500 SPORT HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950385February 8, 2017
POWER TRAIN
FIAT TOLD ME THE PROBLEM RELATED TO THE PRESSURE PLATE WHICH IS NOT RELATED TO THE SAFETY RECALL THAT FIAT ISSUED TO CONSUMER IN 2016. ALSO, THE FAIL SYMPTOM IS THE GEAR IS FAILED TO PROPULSION WHEN ONLY ENGINE IS ON BUT ITS NOT WHEN ENGINE IS OFF. FIAT TECHNICIAN DENY THIS CAUSE BY THE DEFECT OF THE CLUTCH DESIGN. MAY I HAVE EXPERT TO PROVIDE THE ADVICE ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949653February 5, 2017
UNKNOWN OR OTHER
FIAT SENT A SAFETY RECALL FOR MANUAL TRANSAXLE CLUTCH PEDAL IN NOVEMBER, AND AGAIN IN LATE JANUARY BUT WE MOVED TO ALASKA LAST SUMMER AND NOW LIVE IN JUNEAU, ALASKA WHICH IS ONLY ACCESSIBLE BY BOAT OR PLANE AND IS 500 MILES FROM THE NEAREST FIAT DEALER--EITHER IN BELLINGHAM, WA, OR IN ANCHORAGE, AK NHTSA RECALL SITE SAYS THAT RECALL WAS ISSUED MAY 10 2016; HAD WE RECEIVED A RECALL NOTICE IN MAY OR JUNE, WE COULD HAVE HAD THE REPAIRS DONE IN ALBUQUERQUE, AS WE DID NOT LEAVE ALBUQUERQUE UNTIL JULY. THERE IS A CHRYSLER DEALERSHIP IN JUNEAU, AND I CALLED THEIR REPAIR SHOP NUMBER, BUT DID NOT RECEIVE A CALL BACK. I DON'T KNOW IF FIAT COULD SEND THE PART AND INSTRUCTIONS TO THEM TO DO THE REPAIR OR NOT AND FCA DID NOT OFFER THAT AS A SOLUTION; THEY WANT ME TO INCUR THE EXPENSE OF FERRY PLUS FUEL ETC. AND I'M NOT SURE THAT SHOULD BE MY RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949091February 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947895January 27, 2017
POWER TRAIN
I HAVE HAD TROUBLE SHIFTING MY CAR INTO GEAR. I RECEIVED A RECALL NOTICE ON MY TRANS-AXLE CLUTCH PEDAL BUT WHEN I TRIED TO SCHEDULE AN APPOINTMENT FOR IT TO BE FIXED, ALL THE FIAT DEALERS IN MY AREA HAVE SAID THAT THEY ARE UNABLE TO FIX THE PROBLEM UNTIL THE LAST WEEK OF FEBRUARY OR EARLY MARCH. I WOULD LIKE A RENTAL CAR UNTIL MY CAR HAS BEEN FIXED AS IT IS A SAFETY CONCERN THAT I AM DRIVING MY CAR WITH THIS RECALL FOR SEVERAL MORE WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947651January 25, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FIAT 500. WHEN THE VEHICLE WAS PLACED INTO FIRST GEAR USING THE CLUTCH, THE RPMS INCREASED AND A BURNING ODOR OCCURRED BEFORE THE VEHICLE WOULD GAIN POWER. WHEN THE VEHICLE WAS SHIFTED INTO SECOND GEAR, IT FAILED TO SHIFT PROPERLY DUE TO THE CLUTCH SLIPPING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE CLUTCH PRESSURE PLATE AND/OR DISK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947432January 24, 2017
POWER TRAIN
DEALER WILL NOT CONFIRM A SERVICE APPOINTMENT FOR SA RECALL NUMBER16V-302, MANUFACTURER RECALL NUMBERS34 WHICH WAS ISSUED BACK IN MAY OF 2016. I ADVISED TONKIN FIAT THAT I AM AWARE THIS IS A SAFETY RELATED RECALL WHICH POSES A CRASH RISK. DEALER DID NOT RESPOND UNTIL I HAD SUBMITTED THREE REQUESTS FOR SERVICE. THEN, ONCE THEY DID RESPOND, THEY REFUSED TO SCHEDULE A SERVICE APPOINTMENT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947026January 23, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
UNDER COLD CONDITIONS (25 DEGREES F) AND FIRST STARTUP OF THE DAY, WHEN DRIVING VEHICLE IN CITY DRIVING THE VEHICLE'S THROTTLE RESPONSE WILL STOP WORKING INTERMITTENTLY. THE ISSUE TYPICALLY OCCURS AFTER STARTING THE VEHICLE IN THE MORNING IN SUB-FREEZING TEMPERATURES AND THEN DRIVING IN 1ST AND 2ND GEAR TO EXIT RESIDENCE AND ENTER TRAFFIC. UPON STOPPING AT A STOP LIGHT OR SIGN, AND THEN PROCEEDING TO ACCELERATE, THE VEHICLE'S THROTTLE WILL MALFUNCTION AND THE GAS PEDAL WILL NOT RESPOND WHEN PRESSED. THE RPMS WILL DROP TO ABOUT 1300RPMS AND ENTER WHAT FEELS LIKE LIMP MODE MOMENTARILY UNTIL THE GAS PEDAL IS PUMPED A FEW TIMES AND THEN IT WILL RESUME ACCELERATING AS NORMAL. NO ERROR CODES ARE THROWN AND THE LOCAL FIAT STUDIO CANNOT GET THE ERROR TO DUPLICATE. THIS IS A SAFETY ISSUE AS IT TYPICALLY HAPPENS WHILE ENTERING INTO TRAFFIC AND THE VEHICLE BECOMES UNRESPONSIVE. 2014 FIAT 500L TREKKING WITH MANUAL TRANSMISSION. THIS HAS HAPPENED EACH WINTER I HAVE DRIVEN THE VEHICLE. VIDEO EVIDENCE HAS BEEN SUBMITTED TO FIAT WITH NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945929January 18, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN), THE DEALER HAD SCHEDULED TWO APPOINTMENTS AND WHEN THE CONTACT ARRIVED THE PART WAS NOT AVAILABLE. THE DEALER THEN ADVISED THE CONTACT TO CALL BACK 30 DAYS LATER TO DETERMINE IF THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 03/08/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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