Dodge Viper Complaints

80 consumer complaints on file.

#10367235November 23, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 DODGE VIPER. WHILE DRIVING 70 MPH THE VEHICLE BECAME DISABLED AND THE WARNING LIGHTS ILLUMINATED INDICATING THAT ALL OF THE ELECTRICAL COMPONENT ON THE VEHICLE HAD FAILED. OCCASIONALLY, AFTER TURNING THE VEHICLE OFF AND ON IT WOULD RESET ITSELF AND AT OTHER TIMES IT WOULD BE AN HOUR BEFORE HE WAS ABLE TO RESTART IT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BODY CONTROL MODULE COMPONENTS FAILED AND HAD TO BE REPLACED. THIS FAILURE OCCURRED AT LEAST FOUR TIMES. THE DEALER REPLACED THE COMPONENTS EACH TIME PER THE WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. A CLAIM WAS FILED FOR THE FAILURE WITH THE WARRANTY DEPARTMENT. THE FAILURE MILEAGE WAS 24,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268868May 15, 2009
ENGINE AND ENGINE COOLING
2008 MODEL DODGE VIPER SRT10 CONVERTIBLE CAUGHT FIRE AND BURNED ENTIRELY MAYBE BEFORE A SOMEWHAT MINOR COLLISION. HAVE TALKED TO EMERGENCY AMBULANCE WORKERS AND WRECKER DRIVERS AND THEY VERIFIED THAT THIS WAS COMMON (3RD INCIDENT IN THE HOUSTON, TX AREA). *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10244119October 1, 2008
ELECTRICAL SYSTEM
FOOT CONTROL SWITCH BEZEL DEFECTIVE, CAN NOT REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237221August 6, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 DODGE VIPER. WHILE DRIVING AT ANY SPEED, THE BREATHER HOSE ON THE ENGINE LEAKS OIL. THE CONTACT ALSO NOTICED LARGE OIL SPOTS WHEREVER THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BREATHER HOSE NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 42,500 AND FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166846August 29, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
1. NO PARTICULAR EVENT LEAD TO THE FAILURE 2. DIFFERENTIAL RING GEAR BOLTS/NUTS BECAME LOOSE CAUSING THE BOLTS/NUTS TO BECOME LODGED BETWEEN THE RING GEAR AND CASE CAUSING THE CASE TO CRACK. GEAR OIL LEAKED FROM THE CASE. POSSIBLE RESULTS MAY BE SEIZURE OF THE DIFFERENTIAL,SUDDEN STOPPAGE, AND LOSS OF CONTROL OF THE VEHICLE. 3. 1996 DODGE VIPER R/T 10 WITH 42,000 MILES SINCE NEW 4. PARTS MAY BE AVAILABLE, PHOTOS AVAILABLE FROM INSURANCE COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159440May 30, 2006
ENGINE AND ENGINE COOLING
2004 VIPER BLOWS EXCESSIVE HEAT IN THE CABIN AREA. *TS IN ADDITION, THE HEATING ISSUE ALSO CAUSED THE SIDE EXIT PANELS TO BECOME EXTREMELY HOT WHICH RESULTED IN THE CONSUMERS WIFE BURNING THE BACK OF HER RIGHT CALF WHEN SHE EXITED THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE HEAT WAS COMING FROM THE ENGINE. THE DEALER SUGGESTED DRIVING WITH THE AIR CONDITION ON AT ALL TIMES. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10155720April 19, 2006
STEERING:RACK AND PINION
DT*: THE CONTACT STATED WHILE TURNING INTO A DRIVEWAY THE VEHICLE LOST STEERING. THERE WAS NO CRASH BUT THE BOTTOM OF THE VEHICLE DRUG THE GROUND. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED AND AGREE THE VEHICLE IS INCLUDED IN NHTSA RECALL, # 01V313000 CONCERNING STEERING: RACK AND PINION. THE DEALER IS REFUSING TO REPAIR THE VEHICLE BECAUSE OF A FRACTURE IN THE FRAME. THE RECALL INDICATES A FRAME SEPARATION CAN ACCRUE, HOWEVER BOTH REFUSE TO REPAIR THE VEHICLE WITHOUT CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156236April 11, 2006
STRUCTURE
2004 DODGE VIPER PUTS OUT EXCESSIVE HEAT IN THE CABIN AREA, CAUSED CONSUMERS WIFE TO BURN HER CALF WHEN EXITING. *TS ***NAR*** THE SIDE PANELS BECAME VERY HOT WHEN THE CONSUMERS WIFE WAS INJURED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10106314January 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
1995 DODGE VIPER - AFFECTS 5K VEHICLES FROM 92-95. FAULTY HEAD GASKETS. DODGE REDESIGNED THEIR ORIGINAL PAPER BASED HEAD GASKET AFTER LEARNING OF FAILURES WHERE COOLANT WAS LEAKING. REPLACEMENT GASKETS ARE MULTILAYERED METAL DESIGN. DOZENS IF NOT HUNDREDS OF CARS RECEIVED REPLACEMENT GASKETS UNDER WARRANTY PROGRAMS. RECALL WAS NEVER ISSUED TO ADDRESS REMAINING VEHICLES. CONSUMER SHOULD HAVE EXPECTED TO RECEIVE PRODUCT WITHOUT SUCH AN OBVIOUS FAILURE. I HAVE DOZENS OF OWNERS TO SUPPORT THE CLAIM. MY VEHICLE HAS ONLY 4K MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105957January 7, 2005
TIRES
LEFT DEALERSHIP AFTER TAKING DELIVERY. DROVE TO STOP SIGN AT END OF APPROACH RAMP TO HIGHWAY, ACCELERATED TO BLEND INTO TRAFFIC, CAR IMMEDIATELY WENT OUT OF CONTROL SWERVED TO RIGHT HIT CURB AND LAMP POST. I WAS TOLD AFTER ACCIDENT BY DEALER THAT TIRES NEEDED TO BE WARMED UP FIRST OR CAR HAS VERY POOR TRACTION. THIS WAS TOLD TO ME AFTER THE FACT BY MANY DIFFERENT SOURCES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10102967December 14, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THE BRAKE PEDAL AND CLUTCH PEDAL ON THIS VEHICLE IS RUSTED AND PRESENTS A SAFETY HAZARD SINCE YOUR FOOT EITHER SLIPS OFF OR STICKS TO THE PEDAL DEPENDING ON THE TYPE OF SHOE BEING WORN. THE REGIONAL SERVICE MANAGER FOR DODGE AND THE DEALERSHIP ADMITS AN INFERIOR METAL WAS USED TO MFG. THE PEDAL BUT WILL NOT MAKE ANY REPAIRS OR REPLACEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073388May 10, 2004
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
INTERMITTENTLY, WHILE DRIVING AT VERY LOW SPEED AND APPLYING THE BRAKES, THE PEDAL WENT DOWN TO THE FLOOR. ALSO WITHOUT PRESSING THE ACCELERATOR, THE VEHICLE SURGE. THE DEALERSHIP INSPECTED THE SEVERAL TIMES AND HAS NOT BEEN UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063943March 26, 2004
STRUCTURE:BODY:HOOD
THE HOOD OF MY VEHICLE, A 2001 DODGE VIPER GTS, HAS BUBBLES IN THE FIBERGLASS. ALSO THE BOLTS ON THE UNDERSIDE OF THE VEHICLE ARE RUSTED OUT. THE LOCK STRIKERS ARE ALSO RUSTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061697March 9, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING CONSUMER WOULD TEMPORARILY LOST STEERING CONTROL. THIS CAUSED A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071383January 15, 2004
SUSPENSION, SEAT BELTS, ENGINE AND ENGINE COOLING, STRUCTURE, UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
COPY OF REQUEST SENT TO ISO INTERNATIONAL; I HAVE SOME SERIOUS SAFETY ISSUES INCLUDING THE CONSTRUCTION OF THE FRAME SUPPORTING A DODGE VIPER. I HAVE CONTACTED THE REGISTRAR UL LABORATORIES, INCLUDING TODAY, ON 2 OCCASIONS REGARDING THIS PRODUCT. THE FIRST REQUEST FOR INFORMATION WAS IGNORED. THE FEDERAL GOVERNMENT OFFICES OF THE DEPARTMENT OF TRANSPORT TELL ME WE LIVE IN A SELF REGULATING COUNTRY AND ARE UNWILLING TO INVESTIGATE THIS ISSUE. THE DEALER INFORMS ME THE MANUFACTURER CONTENDS THIS IS NOT A PROBLEM. THE MANUFACTURER SAYS THEY ARE HAPPY TO REPAIR ANY WARRANTY ISSUES HOWEVER THEY CAN SEE NO ISSUE. WHAT I HAVE OBSERVED IS VISUALLY THE WELDING ON THE FRAME AT HAND DOES NOT COMPLY WITH INTERNATIONALLY ACCEPTED WELDING STANDARDS. X-RAY TESTING OF THE FRAME REVEALS 7 OF THE 11 WELDS TESTED HAVE GROSS PEROSITY MEANING THE WELDS ARE NOT DONE PROPERLY THE FRAME SUPPORTS THE LOWER CONTROL ARMS WHICH HOLD THE WHEELS ON THE CAR. AS WELL AS THE MOTOR MOUNTS WHICH SUPPORT A 10 CYLINDER ENGINE. THE DOORS DO NOT OPERATE PROPERLY WHEN PARKED ON AN INCLINE AND A HARDTOP ROOF WEIGHING CLOSE TO 100 POUNDS FLEW OFF THE CAR ON THE HIGHWAY, A COUPLE OF DAYS AFTER IT WAS INSTALLED BY THE DEALER. I HAVE A LEGITIMATE REASON FOR CONCERN. HOW AM I, WITHIN YOUR SYSTEM, ABLE TO HAVE AN INVESTIGATION COMPLETED WHEN THE REGISTRAR WHO WAS ALSO RESPONSIBLE FOR THE INITIAL TESTING WON'T EVEN RESPOND TO MY INQUIRIES? I DON'T BELIEVE A COMPANY RECEIVING MILLIONS OF DOLLARS EACH YEAR FROM A MANUFACTURER FOR TESTING ITS PRODUCTS, CAN BE RESPONSIBLE FOR AN UNBIASED OPINION, WITH OBVIOUS REASONS TO BE BIASED. I ALSO REITERATE HOW CAN A COMPANY WHO IS DISJOINTED FROM THE END USERS BY A DEALER NETWORK, A NETWORK THAT HAS NO REASON TO CONFORM TO ISO STANDARDS, CLAIM TO BE ISO COMPLIANT. I SIMPLY WANT TO KNOW WHAT PROCEDURES ARE IN PLACE AT CHRYSLER FOR CONFLICT RESOLUTION. WHY IS IT SO DIFFICULT TO OBTAIN INFORMATION PERTAINING TO THEIR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024849June 24, 2003
STEERING
WORK HASN'T BEEN DONE RECALL #998 TO REPLACE FRAME OF THE STEERING COLUMN. THE DEALER NAME IS HOPKINS DODGE SERVICE ,MANAGER [XXX], [XXX]. NO ONE HAS CONTACTED HIM ON HIS REPAIR IN 24 DAYS . DEALER IS AWARE OF THE PROBLEM, PARTS ARE AVAILABLE, WORK HASN'T BEEN DONE AS OF YET.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021863May 29, 2003
STEERING:GEAR BOX:SHAFT PITMAN, STRUCTURE:FRAME AND MEMBERS
CONSUMER RECEIVED RECALL LETTER FOR STEERING GEAR AND CROSSMEMBER FRAME. HAS CONTACTED EVER DEALER WITHIN THE STATE OF KENTUCKY, WHO HAVE ADVISED CONSUMER THAT THEY WERE NOT LICENSED OR CERTIFIED TO PERFORM THE REMEDY. CONSUMER THEN CONTACTED MANUFACTURER, WHO ADVISED CAN NOT TELL CONSUMER WHERE TO GO AND HE HAS TO FIND DEALER ON HIS OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009926March 21, 2003
UNKNOWN OR OTHER
THE CONSUMER RECEIVED RECALL #998 ON THE VEHICLE AND HAS BEEN UNSUCCESSFUL IN FINDING A DEALER TO REPAIR. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009674March 3, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE DEALER REFUSED TO PERFORM RECALL FOR FRAME WELDING, CONSUMER WAS INFORMED THE MANUFACTURER DID NOT PAY ENOUGH. DEALER AGREED TO MAKE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002653January 14, 2003
FUEL SYSTEM, GASOLINE
GASOLINE FUEL FIRE - BURNED THE REAR HALF OF A 1999 DODGE VIPER GTS COUPE ( TOTALLED ), 15000 MILES, MINT CONDITION. GAS PUMP AUTO SHUT OFF DID NOT FUNCTION ( PER FIRE MARSHALL'S REPORT) TOLD PEI ABOUT IT. CAR WAS OFF, NOT CAR DEFECT. HOT EXHAUST BELOW FUEL FILL DOOR ON VIPER RIGHT SIDE. ASHLAND VIRGINIA TEXACO STATION.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0

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