Dodge Stratus Complaints

2,721 consumer complaints on file.

#10767472September 22, 2015
ENGINE, FUEL/PROPULSION SYSTEM
CAR ACCELERATED ON ITS OWN. WHEN I LET OFF THE BRAKES IT TOOK OFF VERY FAST AND GOT UP TO 70 BEFORE I HAD TO MASH THE BRAKES VERY HARD AND PULL OVER AND FORCE IT INTO NEUTRAL AND TURN THE KEY TO STOP THE ENGINE. WHEN RESTARTING THE ENGINE IT CONTINUED REV IN PARK AND NEUTRAL WHICH PREVENTED ME FROM PUTTING IT IN DRIVE'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766441September 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763793September 15, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE BALL JOINT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED OVER TIME WITH THE REMAINING THREE BALL JOINTS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763152September 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762558September 9, 2015
WHEELS, STEERING, SUSPENSION
I WAS BACKING OUT OF THE DRIVEWAY ON HIS WAY TO WORK AND ALL OF A SUDDEN HE COULDN'T STEER. THE RIGHT FRONT TIRE JUST TURNED IN SIDEWAYS AND WOULDN'T MOVE WITH ANY MOVEMENT OF THE STEERING WHEEL. WE JACKED UP THE CAR TO SEE WHAT HAPPENED AND WE SAW THE ARM WITH THE BALL JOINT WAS COMPLETELY DETACHED FROM THE SOCKET. BY THE LOOKS OF IT, THE CRACK IS NEAR THE RETAINING RING GROOVE. WE CAN MANUALLY MOVE THE TIRE AS IT IS COMPLETELY DETACHED FROM THE FRONT SUSPENSION CONTROL ARM. I WAS VERY UPSET WITH THIS AND THE FACT I WASN'T NOTIFIED THIS WAS AN ISSUE. NOT ONLY COULD MY LIFE HAVE BEEN IN DANGER BUT ALSO MY NEPHEW WHO I LET USE THE CAR AND ALL OF THOSE OTHER DRIVERS ON THE ROADS EVERYDAY. AN ISSUE LIKE THIS WOULD FOR SURE CAUSE A FATALITY AT A FAST SPEED AS I DRIVE THE INTERSTATE DAILY WITH MY TWIN GIRLS. THIS ISSUE BEST BE FIXED AND MORE NOTIFICATION IS REQUESTED ON ANY OTHER ISSUES PERTAINING TO MY CAR! IF ITS NOT A RECALL, MAKE IT A RECALL! VERY DANGEROUS!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761411September 3, 2015
ENGINE
THE INTERNAL WATER PUMP FAILED. THIS CAUSED WATER TO LEAK INTO THE OIL PAN. THE WATER GOT HOT ENOUGH ON A 600 MILES TRIP FROM FLORIDA TO MISSISSIPPI THAT IT BOILED AND CAUSED THE OIL TO TURN INTO SLUDGE (MOLASSES LIKE CONSISTENCY). THIS CAUSED A LACK OF LUBRICATION OF THE DUAL CAMSHAFTS WHICH IN TURN BURNED UP. END RESULT WAS ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759378August 26, 2015
FUEL/PROPULSION SYSTEM, SUSPENSION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE STRATUS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENACE, IT WAS DISCOVERED THAT THE FRONT BALL JOINT AND CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ON TWO SEPARATE OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER DETERMINED BOTH TIMES THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. SEVERAL YEARS LATER, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V021000 (POWER TRAIN) AND 98V183000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744103July 28, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 DODGE STRATUS. AFTER STARTING THE VEHICLE, IT WOULD SHUT OFF SHORTLY AFTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS AND FUEL PUMP MODULE NEEDED TO BE REPLACED. THE WIRE HARNESS FROM THE FUEL PUMP MELTED ALL THE WAY DOWN TO THE FUEL TANK WHILE THE VEHICLE WAS STILL RUNNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743316July 24, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 DODGE STRATUS. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING RUBBER ODOR AND SHAKING NOISE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WHEEL HUB, WHEEL, TIRE, AND BRAKE DRUM WERE EXTREMELY HOT. THE CONTACT INDEPENDENTLY CHANGED BOTH REAR BRAKE SHOES, SPRINGS, AND DRUMS; HOWEVER, THE FAILURE RECURRED. THE CONTACT INDEPENDENTLY DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10735169July 20, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2003 DODGE STRATUS. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE STOPPED AT A TRAFFIC LIGHT. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734928July 18, 2015
AIR BAGS, UNKNOWN OR OTHER
STOPPED AT STOP SIGN. STARTED TO MAKE RIGHT HAND TURN, HEARD POP IN THE STEERING COLUMN, WARNING BELL WENT OFF, AIRBAG LIGHT CAME ON AND STAYED ON. HORN STOPPED WORKING AND NO CRUISE CONTROL. TOOK VEHICLE IN FOR REPLACEMENT OF CLOCKSPRING TODAY, 7/18/2015, AT A COST OF $167.99 FOR THE PART AND $119.23 FOR LABOR. NO AIRBAGS IS A SAFETY ISSUE. CLOCKSPRING FAILURE IS KNOWN TO DODGE/CHRYSLER AND RECENTLY JEEP AND ANY VEHICLE MADE BY DODGE/CHRYSLER/JEEP THAT HAS THIS FAILURE SHOULD HAVE ALL PARTS AND LABOR COVERED BY THE VEHICLE MANUFACTURER. WE DID NOTHING TO CAUSE THIS AND COULD HAVE DONE NOTHING TO PREVENT IT. RECALLS WERE DONE BUT NOT FOR ALL VEHICLES. MAYBE THAT NEEDS TO CHANGE. BAD PART FOR SURE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733145July 15, 2015
AIR BAGS
2005 DODGE STRATUS. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL ISSUES. *SMD THE CONSUMER STATED SHE RECEIVED 2ND DEGREE BURNS FROM A FENDER BENDER ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731668July 2, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2005 DODGE STRATUS. WHILE DRIVING AT 30 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER BALL JOINTS AND THE LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE AFTERMARKET UPPER BALL JOINTS USED FOR THE REPAIRED FAILED IN ONE YEARS TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716992May 18, 2015
AIR BAGS, STRUCTURE:BODY
WHILE INVESTIGATING A MINOR TWO VEHICLE TRAFFIC CRASH INVOLVING THE ABOVE MENTIONED VEHICLE, I NOTICED THAT BOTH FRONT AIR BAGS HAD DEPLOYED. THE DRIVER HAD SUSTAINED SWELLING AND ABRASIONS TO HIS HANDS AND FOREARMS FROM THE AIRBAGS, AND THE FRONT SEAT PASSENGER COMPLAINED OF SORENESS IN THE SHOULDERS. NO MEDICAL TREATMENT WAS CALLED FOR. UPON EXAMINING THE DAMAGE TO THE VEHICLE THAT THEY WERE RIDING IN, I SAW THAT THE ONLY DAMAGE FROM THE CRASH WAS TO THE RIGHT FRONT CORNER. A VEHICLE THAT WAS TRAVELING TO THE RIGHT OF THEM AND SLIGHTLY AHEAD OF THEM ATTEMPTED TO MAKE A LEFT HAND TURN. THE LEFT SIDE OF THAT VEHICLE (CHEVY TRAILBLAZER) STRUCK THE RIGHT FRONT FENDER OF THE DODGE STRATUS, AS IT TURNED (SIDESWIPED). THE DAMAGE TO THE STRATUS DID NOT SEEN SEVERE ENOUGH TO WARRANT AN AIR BAG DEPLOYMENT, AND THERE WAS NO DIRECT FRONTAL IMPACT BETWEEN THE TWO VEHICLES. PICTURES ARE AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10716802May 16, 2015
SUSPENSION, STEERING, UNKNOWN OR OTHER
MY CAR HAS A BAD NOISE AND POPPING SOUND IN THE FRONT END. I WAS TURNING OUT OF MY MOMS DRIVEWAY WHEN MY FRONT PASSENGER TIRE COLLAPSED IN .. MY UPPER BALL JOINT BROKE . AFTER MY CAR WAS JACKED UP MY LOWER A ARM AND BALL JOINT WAS BROKE .. I REPLACED EVERYTHING . A WEEK LATER THE DRIVER SIDE BALL JOINT HAD TO BE REPLACED . MY CAR STILL MAKES A AWEFUL SOUND LIKE SOMETHING IS ABOUT TO BRAKE . SHOULD I REPLACE EVERY PART IN THE FRONT . CAUSE IT DANGEROUS FOR MYSELF AND MY CHILD .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10715786May 11, 2015
FUEL/PROPULSION SYSTEM
I WENT TO VISIT SON AND YES I TOOK IT TO AUTO ZONE TO HAVE IT CHECKED TO MAKE SURE THAT EVERYTHING WAS OK TO DRIVE ON THE HIGHWAY. SO I MADE IT TO MY SONS HOME THEN I HAVE TO MAKE A RUN TO THE STORE AS I GOT BACK ON THE HIGHWAY TO DRIVE A GUY STARTS TO FLAG ME DOWN AND SAID THERE WAS SPARKS UNDER MY CAR AN SOON AS I PULL OVER TO THE SIDE OF THE ROAD THE WHOLE FRONT PART OF MY CAR CAUGHT A FIRE FIRE DEPARTMENT WAS CALLED CAR WAS TOWED. THEY SAY ITS NOTHING THEY CAN DO EVEN THROUGH IT IS A RECALL ON THE CAR FOR THAT REASON,NO ONE WILL RETURN MY CALLS FROM THE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10715084May 7, 2015
SERVICE BRAKES, ENGINE
I PURCHASED FROM CAR CHAMPS ON MARCH 27TH STOPPED WORKING MARCH 30TH AND DECIDED TO START RUNNING AGAIN APRIL 4TH THE WHOLE TIME IT WAS OUT OF USE AND BROKEN I CALLED CAR CHAMPS NO ONE RETURNED CALLED OR RESPONDED THE CENTER HAD DATES AND TIMES AND COMPLAINT'S, AS TO SITUATION THE DAY I FINALLY GET IN TOUCH WITH THEM ON MY APPOINTMENT WAS SET FOR THE 9TH HALF WAY THERE TO CAR CHAMPS THE CALL CENTER CALLS ME AND SAS SERVICE MANAGER WHO IS ALSO THE WORKER CANCELED BECAUSE OF AN EMERGENCY, ME STATING THE WHOLE TIME I FEAR FOR MY LIFE IN THIS VEHICLE THEY SOLD ME WHICH I NEEDED A VEHICLE SO BAD FOR MY WORK THAT I TOOK IT HAD BEING TOLD IT WAS THE ONLY ONE I COULD GET I ASKED OVER SEVERAL TIMES AT PURCHASE IS THIS CAR GONNA STOP OR BREAK DOWN ON ME MULTIPLE PEOPLE THAT WORK AT THE LOT SAID NO IT WON'T IT'S GOOD CONDITION, THAT WAS A LIE 30 DAY WARRANTY STILL IN EFFECT I WAS THERE FOR 4 HOURS AND 40 MINUTES TOPS, IT WAS OUTRAGEOUS A NEW CONDITION DISCOVERED AFTER BEING TOLD IT HAD CRACKED BREAK PADS WHICH COULD OF BROKEN COMPLETELY AND THE CAR WOULDN'T STOP I COULD HAVE DIED, AS I'M DRIVING AWAY AFTER THE 5 HOUR DELAY 2 NEW LIGHTS CAME ON INCLUDING THE OIL LIGHT. THE NEXT DAY I CALLED AND RAN THERE PHONE OFF THE HOOK TILL SOMEONE ANSWER I WAS TOLD TO GET MY CAR THERE IMMEDIATELY BECAUSE HAD TO GO.MIND YOU I'VE BEEN CALLING SINCE 9AM THAT MORNING L I RUSHED DOWN THERE FOR THE VEHICLE TO STOP GOING 40/45 MILES PER HOUR ON A HIGHWAY, 18 WHEELER SLAMMING BREAKS AND BUMPIN AND TOTALLY FEARING FOR MY LIFE AFTER H A 5 HOUR AND 30 MINUTE WAIT FOR CAR CHAMPS TOW TRUCK TO GET US AND TAKE US TO THERE SERVICE LOT, AS OF TODAY THEY TOWED LONER VEHICLE GIVEN TO ME AFTER I WAS IN THE HOSPITAL 2 DAYS CUZ OF THERE ACCIDENT AND LEMON CAR LEAVING A MESSAGE SAYING WERE GOING TO TAKE CARE OF THIS AND DO A CAR SWITCH OUT THEN REPOSSESSING THERE CAR STILL UNDER 30 DAY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714911May 6, 2015
SEATS
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT THE DOOR PANEL FRACTURED WITHOUT WARNING AND THE FRONT DRIVER SEAT CONTROLS FAILED TO ADJUST THE SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER SEAT AND THE FRONT DRIVER SIDE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713002April 27, 2015
SUSPENSION, STEERING
HARD TO CONTROL STEERING OF VEHICLE! WHENEVER I PASS OVER A SPEED BUMP FEELS LIKE WHOLE CAR IS GOING TO COME APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706324April 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE STRATUS. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Stratus