Dodge Stratus Complaints

2,721 consumer complaints on file.

#10049953December 3, 2003
STEERING:COLUMN
WHEN TURNING STEERING WHEEL TO THE LEFT A POPPING SOUND WAS PRODUCED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048951December 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 1996 DODGE STRATUS (71,000 MILES) WITH A SEVERE OIL LEAK FROM THE HEAD GASKET. IT IS A 2.4L ENGINE AND LIKE ALL OTHERS IF HAS FAILED. CHRYSTLER KNOWS THEY HAVE A POOR PRODUCT AND A FAILURE OF A DESIGN, BUT THEY DO NOT WANT TO TAKE ANY RESPONSIBILITY FOR THEIR MISTAKE. THIS CAR HAS BEEN DRIVEN VERY LITTLE, MOSTLY TO SCHOOL TO DROP OFF THE KIDS AND TO THE LOCAL STORES. A CAR WITH LESS THAN 9,000 MILES A YEAR ON IT SHOULD NOT HAVE A $1000.00 REPAIR TO SUCH A MAJOR PART. THE CHRYSTLER CORPORATION SHOULD REPAIR ALL 2.4L ENGINES AT THEIR COST BECAUSE IT IS TERRIBLE ENGINE. I WILL NEVER BUY ANOTHER CHRYSTLER PRODUCT AND I WILL ATTEMPT TO ERSUADE EVERYONE I KNOW FROM MAKING THE MISTAKE I MADE ! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048873November 30, 2003
AIR BAGS
STEERING COLUMN MAKES A POPPING NOISE. AIRBAG LIGHT COMES ON AND IS IN-OPERATIVE ACCORDING TO DODGE DEALER. CRUISE CONTROL IS ALSO IN-OPERATIVE. WHEN ASKED ABOUT THE SAFETY OF DRIVING VEHICLE WITHOUT AN OPERATIVE AIRBAG THEY REPLIED "IF YOU ARE SO CONCERNED WITH SAFETY, THEN PARK THE CAR AND DON'T DRIVE IT." NOTICE ON WEBSITES THERE ARE RE-CALLS ISSUED FOR OTHER VEHICLES WITH SAME DEFECT BUT NONE ON STRATUS AT THIS TIME. DEALER WAS VERY RUDE WHEN NOTIFIED OF PROBLEM AND CHARGED $60 TO VERIFY THE PROBLEM, WHEN I INFORMED THEM WHAT IT WAS TO BEGIN WITH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048707November 26, 2003
SUSPENSION
WHILE DRIVING THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. THE VEHICLE WAS SERVICED BUT THEY WEREN'T ABLE TO IDENTIFY THE CAUSE OF THE NOISE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047579November 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
2001 STRATUS 2.7 LITER V-6 ENGINE. DRIVING DOWN THE ROAD, CAR CUTS OFF. START CAR UP AGAIN AND THERE IS A KNOCKING NOISE. TAKE IT TO THE DODGE DEALERSHIP, THEY SAY THAT I NEED A NEW ENGINE. CALL ABOUT MY WARRANTY, THEY SAY THAT ALL OIL CHANGE RECEIPTS HAVE TO BE GIVEN TO THEM FOR THE PAST 15 MONTHS. NOW KEEP IN MIND CAR WAS PURCHASED BRAND NEW. THEY SAY THAT IT WILL NOT BE COVERED UNLESS THOSE DOCUMENTS ARE GIVEN TO THEM. BUT LOOKING AT SOME OF THE OTHER COMPLAINTS DOCUMENTATION OF PROPER MAINTENANCE WILL NOT MAKE THEM COVER THE COST. AND ACCORDING TO SOME OF THE PROBLEMS REPORTED WITH THESE CARS, THERE ARE A LOT OF THE SO CALLED OIL SLUDGE BUILD-UP THAT IS FOUND THAT HAS CAUSED THE ENGINE TO SHUT DOWN. THEY SAY THAT THEY WILL NOT COVER THIS 6,000.00+ BILL AND I AM NOT EITHER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039832November 25, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DEALERSHIP IS PROVIDING INCORRECT INFORMATION ABOUT THE RECALL FOR THE LOWER CONTROL ARM 97 V 201 000. THE DEALERSHIP IS INDICATING THAT IF THEY REPAIR THE CONTROL ARM AS STATED IN THE RECALL, IT WILL CAUSE DAMAGE TO THE SWAY BAR. THERE ALSO SOME DISCREPANCY ABOUT WHETHER OR NOT THE VIN IS PART WITHIN THE REMEDY SCOPE. *PH THE VEHICLE'S BALL JOINTS WERE REPLACED AT THE CONSUMER'S EXPENSE. THE CONSUMER REQUEST REIMBURSEMENT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047377November 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
1999 DODGE STRATUS WITH MALFUNCTION/DEFECTIVE HEAD GASKET. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048361November 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PROBLEMS WITH VEHICLE LOSING POWER DUE TO MELTED PLASTIC CONNECTOR WIRE. *MR THE ELECTRICAL WIRING FAILED AT THE GAS TANK CONNECTOR WHICH MELTED DUE TO EXCESSIVE HEAT CREATING A POTENTIALLY HAZARDOUS PROBLEM. THE VEHICLE LOST POWER. THIS GAVE AN INDICATIONS THAT THE PROBLEM WAS A FAULTY FUEL PUMP. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047132November 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AND ACCERLERATING, CAR STARTS TO JERK / HESITATE - POOR GAS MILEAGE - TAC FLUTTERS AND ENGINE REVS UP WHILE CAR IS PARK OR IN NEUTRAL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048026November 17, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL LOCKED UP. WAS NOT ABLE TO DISENGAGE CRUISE CONTROL. DEALER STATED CRUISE CONTROL CABLE WAS INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046910November 14, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAD MY CRUISE CONTROL ON WHILE COMING HOME LAST NIGHT AROUND 8:00 PM. WHEN I APPLIED MY BREAKS WHEN I ENTERED A TOWN MY CAR ACCELERATOR WAS STUCK. I TURNED OFF MY CRUISE CONTROL AND I IT WAS STILL STUCK. I TOOK THE COUNTRY ROUTE HOME. WHEN I PULLED INTO MY DRIVE AND PUT THE CAR IN PARK IT MAX OUT THE RPM AND I QUICKLY TURNED OFF THE ENGINE. I DID NOTICE THAT DODGE HAS A BULLETIN ABOUT THE SPEED SENSOR LOSS OF CRUISE CONTROL (4/99) DOES THAT MEANS I HAVE TO PRAY FOR MY LIFE. I FORGOT TO MENTION THAT I WAS BEING A SEMI WHEN THIS HAPPENED AND HE WAS STOPPING FOR A RED LIGHT AND I WAS NOT. THANK GOD I HAD ENOUGH COMMON SENSE ON WHAT TO DO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046757November 12, 2003
AIR BAGS:FRONTAL
CAR CRACH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10046686November 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON 10/22/2003 VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL LEAK. DEALER REPLACED THE HEAD GASKET. ON 10/26/2003, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND DETERMINED THAT FIRE STARTED IN THE ENGINE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10045756November 8, 2003
SERVICE BRAKES, AIR:ANTILOCK, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAD MY BRAKES REPLACED AT 23000 MILES AND EVERY 3 MONTHS SINCE. THEY ARE ONLY WEARING ON THE DRIVER'S SIDE THE WORST BUT WEAR ON BOTH SIDES. THE DEALER STATED IT WAS BECAUSE THEY WERE METALLIC. THE BRAKES ARE EXTREMELY NOISY WITH SQUEALING AND GRINDING SOUNDS. I HAVE HAD THEM REPLACED AND HAVE SPEND OVER 3000 DOLLAR SINCE I HAVE OWNED THE CAR AND I AM THE ORIGINAL OWNER. ALSO THE LEFT CHILD LOCK IS NOT WORKING AND THEREFORE CAUSES THE DOOR TO ONLY BE OPENED FROM THE OUTSIDE. THE HANDLE WHEN PULLED FROM THE INSIDE HAS NO RESISTANCE AND THIS HAS BEEN CHECKED AND EVERYTHING IS IN TACT. THE PROBLEM HAS NOT BEEN SOLVED OR FIXED AND I CANNOT AFFORD THE REPLACEMENT PART FOR THE CHILD LOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045724November 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2001 DODGE STRATUS WITH A 2.7 MAGNUM ENGINE. WE HAVE BEEN TOLD BY THE LOCAL DODGE DEALERSHIP THAT THE ROD BEARINGS ARE BAD. WE HAD PURCHASED THE EXTENDED WARRANTY WHEN WE PURCHASED THE CAR WHICH COVERS ALL ENGINE COMPONENTS. THE DEALERSHIP TOLD US THAT THIS IS NOT COVERED UNDER WARRANTY AS OIL CHANGES WERE NOT DONE EVERY THREE THOUSAND MILES. HOWEVER, THE MAINTENANCE SCHEDULE IN THE OWNERS GUIDE STATES THAT OIL CHANGES ARE ONLY REQUIRED EVERY SEVEN THOUSAND FIVE HUNDRED MILES. THIS PROBLEM CAN ONLY BE FIXED BY A NEW ENGINE, WHICH IS $7,000. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045393November 4, 2003
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC
I HAVE A 2003 DODGE STRATUSNI JUST BROUGHT THE CAR NOT EVEN A YEAR AGO AND I AM HAVING A POPPING NOISE WHEN I TURN MY WHEEL. THE NOISE HAS BEEN GOING ON FOR THE LAST COUPLE OF MONTHS I HAVE TAKEN MY CAR TO THE DEALER THAT I GOT THE CAR FROM AND THEY CAN NOT SEEM TO FIX THE PROBLEM. ALSO MY BRAKES ARE MAKING A NOISE AS WELL. THIS TYPE OF PROBLEM SHOULD NOT BE HAPPENING AND I HAVE NOT HAD THE CAR FOR A YEAR YET. I HAVE TALKED WITH DAIMER AND THEY JUST TOOK A COMPLAINT BUT I NEED SOME ACTION NO SEEMS TO CARE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045334November 3, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC
HEAD GASKET OIL LEAK, TIE RODS BAD, TIRES REPLACED, BRAKES GOING BAD, ENGINE LIGHT ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041971October 23, 2003
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE CONSUMER STATED WHEN HE RAISED THE VEHICLE USING A JACK, IT COLLAPSED WHICH CAUSED THE VEHICLE TO FALL TO THE GROUND. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043276October 21, 2003
EQUIPMENT:ELECTRICAL, ENGINE AND ENGINE COOLING
WE HAVE HAD OUR 1995 DODGE STRATUS AT SERRAMONTE AUTO PLAZA'S DODGE SERVICE FOR OVER 7 WEEKS NOW. THERE IS A PROBLEM WITH THE CAR DYING OUT. IT DIES AT ANY TIME AND UNDER NO SPECIFIC CONDITION. WHEN IT DIES, AS IF ALL POWER FAILS, WHICH IT DOES EVENTUALLY, AND IS OUT OF GAS. THERE HAS BEEN A TOTAL OF 2 SERVICE PROVIDES AND NOW A THIRD TO FIGURE THIS PROBLEM OUT. MY REAL ISSUE IS WITH THE CERTIFIED EXPERT DEALER SERVICE WHO 1) REPLACED AN ERG VALVE - IT DID NOT FIX THE DYING OUT PROBLEM, THEN AFTER MORE THAN 15 SERVICE HOURS LATER THEY SAID IT WAS THE CATALYTIC CONVERTER $750 MORE AND THAT DID NOT FIX NOR WAS THE PROBLEM. PRIOR TO GOING TO THE DODGE DEALER, I HAD THE CAR AT VISITATION AUTO SERVICE IN SF WHO INFORMED US THAT THE PROBLEM WAS WITH THE POWER DISTRIBUTION UNIT $1000 TO REPLACE INCLUDING PARTS (NEVER SAW THE OLD UNIT- WAS TOLD THAT IT HAD TO GO TO THE MANUFACTURER), NOR ARE WE SURE THAT ANY OF THESE REPAIRS AND PARTS WERE JUSTIFIED - NEEDED, BECAUSE THERE HAS BEEN NO IMPROVEMENT AT ALL, THE CAR STILL DIES WHEN EVER IT FEELS LIKE IT, AND IT DIES ON THE FREEWAY, DRIVE WAY, CITY STREET, AND WILL ONLY START AGAIN AFTER A REST PERIOD OF SAY 15 MINUTES. AND THEN YOU JUST NEVER KNOW WHEN IT WILL KILL AGAIN. BEING THAT THE STRATUS HAS POWER WINDOWS, CASSETTE, 51,000 MILES, AND IS VERY GOOD CONDITION WITH NO ACCIDENTS AND EXCELLENT MAINTENANCE RECORD THE CAR'S VALUE IS $3500-$4000 BUT BECAUSE THE DEALER KNOWS OF THE ISSUE OF DYING OUT AND THEIR OWN REPAIR SHOP CAN NOT FIX IT, INFORMED US OF IT BEING WORTH $1000 - $1500, THIS IS LESS THAN THE AMOUNT WE INVESTED TO REPAIR IT, AND THEY WILL NOT OFFER US ANOTHER THATS EQUAL IN MILEAGE, CONDITION AND VALUE. SO ARE WE AT A MAJOR LOSS BECAUSE DODGE CAN NOT REPAIR THIS PROBLEM WITH THEIR VEHICLE? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043323October 21, 2003
ELECTRICAL SYSTEM
SERVICE ENGINE SOON LIGHT KEEPS COMING ON. CAR WAS RUNNING AT EXTREMELY HIGH RPMS AT TIMES. GAS MILEAGE WAS SIGNIFICANTLY LOWER THAN IN THE PAST. DODGE STATED ORIGINALLY THAT THE PROBLEM WAS THE SPARK PLUGS. REPLACED ALL SPARK PLUGS. LIGHT CAME BACK ON TWO WEEKS LATER. THEY THEN STATED IT WAS A PROBLEM WITH THE PULLEY ON THE END OF THE CRANK SHAFT THAT WAS CAUSING THE ENGINE TO MISFIRE AND TRIGGER THE LIGHT TO COME ON. AFTER 10 ADDITIONAL DAYS IN THE SHOP, THEY REPLACED THE PART. TODAY THE LIGHT CAME ON AGAIN AND AS OF NOW ARE UNSURE WHAT THE PROBLEM IS. TODAY IS THE 18TH DAY IT HAS BEEN IN THE SHOP IN THE PAST 6 WEEKS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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