Dodge Stratus Complaints

2,721 consumer complaints on file.

#10089386August 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
SAFETY RECALL PERTAINING TO THE TRANSAXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK.*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL WORK DONE. THE VEHICLE WAS RETURNED TO THE CONSUMER AND THE CONSUMER BELIEVED THE VEHICLE WAS FIXED UNTIL IT BEGAN TO PERFORM POORLY. THE VEHICLE WAS RETURNED TOT HE DEALER THE NEXT DAY AND AFTER THREE HOURS THE TECHNICIAN INDICATED THAT THE PROBLEM COULD NOT BE FIXED UNTIL A PART WAS ORDERED. THE CONSUMER CONTACTED THE MANUFACTURER. THE CUSTOMER SERVICE REP INDICATED THAT THE PAPERWORK HAD ALREADY BEEN SUBMITTED CLAIMING THAT THE RECALL WAS DONE. THE CONSUMER FEEL THE DEALER IS SHADY. THE CONSUMER HAD TO WAIT AN ADDITION 2 WEEKS FOR THE PART TO ARRIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086900August 15, 2004
ELECTRICAL SYSTEM:IGNITION
HERBEE MOTORS 130 SUNRISE HIGHWAY WEST ISLIP N.Y. 11795 AUGUST 15, 2004. *JB ATTN. SERVICE MANGER, THE PREVENTATIVE RECALL WORK DONE ON MY 1998 DODGE STRATUS IS UNSAFE AND TOTALLY UNACCEPTABLE. PLEASE SEE SERVICE HISTORY FOR AUG. 12 AND AUG. 13, 2004 AND REFER TO YOUR INVOICE DOCS27685 DATED 8/13/04 VIN [XXX] FOR RECALL C45 FLOOR SHIFTER IGNITION PARK INTERLOCK. I PICKED UP MY CAR FRIDAY EVENING AUG 13. AFTER PARKING MY CAR (PLACING THE SHIFT IN THE PARK POSITION WITH THE HAND BRAKE ON) I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. I DROVE BACK TO HERBEE MOTORS AND SAW YOUR MANAGER CHARLIE WHO ASSISTED ME. AT FIRST HE WAS UNABLE TO REMOVE THE KEY WITH THE CAR SHIFT IN THE PARKED POSITION. THEN AFTER NUMEROUS ATTEMPTS HE WAS ABLE TO REMOVE THE KEY AND ADVISED ME TO BRING THE CAR BACK ON MONDAY FOR SERVICE. I STARTED MY CAR AND SHUT IT OFF AND WAS ABLE TO REMOVE THE KEY WITH NO EFFORT (LIKE NORMAL) BUT THE DASH PARKING LIGHT AND ODOMETER LIGHT WERE STILL ON. THE KEY WOULD NOT TURN ALL THE WAY TO THE PARKED POSITION BUT WAS ABLE TO BE REMOVED. I SAW CHARLIE WHO VERIFIED THAT THE KEY WAS EASILY REMOVED BUT NOT GOING INTO THE LOCKED PARK POSITION. THE PROBLEM OF KEY REMOVAL APPEARS TO BE INTERMITTENT. AFTER ATTEMPTS, AGAIN HE WAS ABLE TO REMOVE THE KEY IN THE PROPER POSITION. HE THOUGHT THE HAND BRAKE HAD SOMETHING TO DO WITH THE KEY REMOVAL AND ADVISED NOT TO USE THE HAND BRAKE. THIS AFTERNOON AFTER RETURNING FROM SHOPPING I PARKED MY CAR ON MY DRIVEWAY AND THOUGHT I HAD PLACED THE FLOOR SHIFT INTO THE PARKED POSITION AND REMOVED THE KEY EASILY. I GOT OUT OF THE CAR BUT THE SHIFT WAS IN THE REVERSE POSITION AND MY CAR ROLLED DOWN MY DRIVEWAY INTO THE STREET. THE CAR COULD HAVE KILLED SOMEONE OR CAUSE SERIOUS PROPERTY DAMAGE VERY EASILY. [XXX]. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087791August 12, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE TURNING THE VEHICLE OFF THE KEY COULD NOT BE REMOVE FROM THE IGNITION SWITCH. THIS CAUSED THE VEHICLE TO CONTINUE RUNNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081943August 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHILE PARKED, THE VEHICLE ENGAGE INTO DRIVE OR REVERSE. *AK THE KNOB WAS EXTREMELY SENSITIVE AND THE LEAST LITTLE TOUCH AND OR BUMP WOULD CHANGE THE GEARS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080121August 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE HIGHWAY SUDDENLY THERE WAS A POP AND THEN A BANGING NOISE. CONSUMER IMMEDIATELY PULLED OFF THE HIGHWAY, LIFTED THE HOOD, AND SAW FLAMES COMING FROM THE ENGINE COMPARTMENT. CONSUMER EXTINGUISHED THE FIRE WITH A GALLON OF WATER. VEHICLE WAS TOWED TO A MECHANIC, WHO DETERMINED THAT ENGINE ROD BEARING DROPPED, AND BLEW A HOLE IN THE SIDE OF THE ENGINE BLOCK, THE SIZE OF A MAN'S FIST. *AK AN OIL CHANGE WAS DONE ON THE CAR A WEEK PRIOR TO THE FAILURE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10087683August 11, 2004
SUSPENSION:REAR
LEFT REAR BALL JOINT WENT OUT WHILE DRINVING. AS A RESULT, TIRE HIT THE REAR OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087721August 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PARKED IN THE DRIVEWAY IT ROLLED BACKWARD AND HIT ANOTHER VEHICLE. CONSUMER CONTACTED THE DEALER. THEN, CONSUMER RECEIVED A RECALL 04V021000 CONCERNING IGNITION INTERLOCK. CONSUMER WAS CONCERNED BECAUSE A COLLSION OCCURRED AND THE PROBLEM HAD NORT BEEN RESOLVED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087722August 11, 2004
AIR BAGS:FRONTAL
CONSUMER'S SON WAS DRIVING ON THE ROAD AND HIT A DEER ON THE FRONT DRIVER'S SIDE TOWARD THE CENTER OF THE HOOD. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. THERE WAS $2500.00 IN DAMAGES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087448August 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER RECEIVED A RECALL LETTER. CALLED A DEALER, AND WAS TOLD TO BRING THE VEHICLE IN. AFTER WAITING SHE WAS TOLD THERE WERE NO PARTS. CONSUMER MADE ANOTHER APPOINTMENT, AFTER ARRIVING AND WAITING FOR TWO HOURS THE PART WAS NOT IN, AND SHE WAS TOLD IT WOULD BE ONE MONTH. THE RECALL WAS ON SHIFT INTERLOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087335August 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MECHANIC DETERMINED THAT INTAKE MANIFOLD WAS CRACKED. AND COOLANT SPILLED INSIDE THE ENGINE AND THE OVERFLOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084030August 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL 97 V 201 000 CONCERNING LOWER CONTROL ARM. WHILE DRIVING 10 MPH THE RIGHT WHEEL COLLAPSED DUE TO LOWER BALL JOINT FAILURE. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075479July 30, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION KEY WAS STUCK IN THE "ON POSITION" AND COULD NOT BE REMOVED. THE CONSUMER CONTACTED THE MANUFACTURER AND THE DEALER BUT NO ASSISTANCE WAS OFFERED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083643July 27, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
CONSUMER TOOK VEHICLE TO DEALER TO HAVE A REGULAR CHECK UP. AFTER LEAVING THE DEALER PARKED THE VEHICLE, AND IT WOULD NOT START THE FOLLOWING DAY. VEHICLE WAS TOWED TO A PRIVATE GARAGE, WHERE IT WAS DETERMINED THAT UNDER THE STARTER THREE BOLTS WERE MISSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082673July 26, 2004
ELECTRICAL SYSTEM
CAR WAS SITTING IN PARKING LOT FOR ABOUT 8 HOURS, STARTED CAR, LOUD SQUEALING NOISE WHILE IN PARK AND NO RADIO OR AIR CONDITIONING, PUT INTO DRIVE AND REVERSE..NO NOISE. PULLED OUT OF PARKING LOT AND WENT APPROX. 1 BLOCK WHEN CAR JUST DIED AND RADIO/AIR CAME ON. CAR THEN STARTED BACK UP AND HAS SO FAR BEEN OK. DEALERSHIP FOUND NOTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083763July 23, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
REQUEST FOR REFUND FOR ALL REPAIRS MADE TO TRANSMISSION THAT WAS IN THE RECALL .*MR THE CONSUMER'S TRANSMISSION FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF THE REPAIR. THE RADIATOR WAS REPLACED. THE ENGINE MOUNT ASSEMBLY WAS REPLACED. THE IGNITION WAS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082562July 23, 2004
SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING BELT FAILURE RESULTED IN ENGINE FAILURE. BEARINGS ON BOTH FRONT WHEELS WERE REPLACED AT 30,000 MILES, REPLACED FRONT BEARINGS AND REPLACED ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081286July 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR WILL KICK OUT OF GEAR WHILE DRIVING DOWN THE ROAD OR WON'T GO PAST FIRST GEAR WHEN STARTING IT. I'VE REPLACED ABOUT EVERYTHING EXCEPT THE TRANSMISSION AND THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081199July 16, 2004
SEAT BELTS:REAR/OTHER, EQUIPMENT
I HAVE HAD MY DODGE STRATUS ES FOR APPROXIMATELY 3 YEARS AND THE BACK SAFETY SHOULDER HARNESS HAS QUIT WORKING NOW 2 TIMES. THE FIRST TIME I HAD IT FIXED UNDER WARRANTY AND THIS LAST TIME THE DEALERSHIP REFUSED TO REPAIR IT WITHOUT IT COSTING A SMALL FORTUNE. I THINK THERE SHOULD THERE SHOULD BE SOME KIND OF AUTOMATIC REPAIR OF SAFETY PARTS, SUCH AS, SEAT BELTS, ETC WITHOUT A SMALL FORTUNE HAVING TO BE PAID.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081908July 14, 2004
ELECTRICAL SYSTEM
WHILE TURNING LEFT VEHICLE STALLED. DEALER STATED THE COMPUTER SYSTEM MALFUNCTIONED. AS A RESULT, THE CHECK ENGINE LIGHTS CAME ON AND THE TRUNK POPPED OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081964July 14, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35 MPH CHECK OIL LIGHT CAME ON, AND VEHICLE STALLED. WHILE GETTING ON AN OFF THE RAMP VEHICLE STALLED PERMANENTLY. VEHICLE WAS TOWED TO DEALER FOR EXAMINATION, AND DEALER FOUND THAT THE PICKUP TUBING IN THE ENGINE BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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