Dodge Stratus Complaints
2,721 consumer complaints on file.
- #10240820September 3, 2008ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
1. IGNITION- MS. FAULKNER WAS TRANSPORTING ME TO PICK UP MY VEHICLE AND HER VEHICLE ENGINE SHUT OFF JUST BEFORE SHE CAME TO A STOP. SHE STATED THAT THIS HAD OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE DID NOT STALL THE DAY I DROVE IT BUT WHEN I STOPPED AT A SIGNAL LIGHT THE ENGINE SURGED MOMENTARILY FOR APPROXIMATELY 3-4 SECONDS AND THEN IT RETURNED TO IT?S NORMAL IDLE. HAD I NOT HAD THE BRAKE PEDAL ENGAGED THE VEHICLE WOULD HAVE SURGED FORWARD 2. TRANSMISSION ? WHILE DRIVING ON THE INTERSTATE AT SPEED LIMIT AND SPEED CONTROL SET, UPON RESUMING SPEED AFTER COASTING DOWN A HILL, THERE WAS A VERY DISTINCT CLUNK THAT CAME FROM THE TRANSMISSION/TRANSAXLE. THIS SAME CLUNK OCCURRED AGAIN AT SLOW SPEEDS WHEN I SLOWING DOWN FOR A SIGNAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10240587September 2, 2008STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 DODGE STRATUS. THE VEHICLE WAS PURCHASED ON JUNE 13, 2005 AND THE OIL LIGHT HAS BEEN ILLUMINATING ON THE INSTRUMENT PANEL EVER SINCE. THE DEALER ATTEMPTED TO DIAGNOSE THE FAILURE ON SEVERAL OCCASIONS; HOWEVER, THEY STATED THAT CLEANING SOME PARTS WOULD CORRECT THE ISSUE. THE FAILURE CONTINUED TO PERSIST. AN INDEPENDENT MECHANIC STATED THAT THE OIL SWITCH AND PLUGS WERE NOT IN PLACE. HE REPLACED THEM WITH PARTS THAT WERE PURCHASED FROM THE DEALER, BUT THE OIL LIGHT REMAINED ILLUMINATED. FOUR MONTHS AGO, A DEALER DIAGNOSED THE VEHICLE DUE TO NOISE PRESENT IN THE ENGINE AREA. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT THE COST OF $3,000; HOWEVER, SHE COULD CONTINUE TO DRIVE THE VEHICLE FOR A SHORT PERIOD OF TIME. WHILE DRIVING APPROXIMATELY 60 MPH ON SEPTEMBER 1, 2008, THE ENGINE SHUT OFF. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO HER RESIDENCE. THE TIE ROD ALSO FAILED ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 60 MPH. SHE WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT AND IT WAS TOWED TO THE DEALER FOR REPAIR. THERE WAS NO WARRANTY FOR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000 AND CURRENT MILEAGE WAS 107,000. UPDATED 10/14/08. *LJ THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW ENGINE. UPDATED 10/16/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10240286August 29, 2008UNKNOWN OR OTHER, AIR BAGS:FRONTAL
I HAVE 2 LARGE CRACKS IN MY DASH, MY CAR IS WELL TAKEN CARE OF AND DOES NOT SIT IN DIRECT SUNLIGHT, ONE CRACK APPEARED OVER A YEAR AGO, I WAS DRIVING AND ALL OF A SUDDEN A LOUD CRACKING NOISE, NOW AGAIN THE SAME THING ONLY THE NEWEST CRACK IS MUCH LARGER AND STILL GETTING BIGGER I ALSO HEAR OTHER CRACKING NOISE WHILE DRIVING SO I IMAGINE IT IS JUST MATTER OF TIME BEFORE I HAVE MORE CRACKS. I AM CONCERNED THAT THIS MAY CAUSE SAFETY ISSUES. DEALER SAYS NOTHING IS COVERED TO FIX THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10240043August 28, 2008SEAT BELTS
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT PROPERLY RETRACT. THE DEALER STATED THAT THE SEAT BELT MECHANISM BOLTS NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE BECAUSE THERE WAS NO RECALL. HE ATTEMPTED TO LOCATE THE PARTS AT VARIOUS JUNK YARDS AND NOTICED THAT EVERY VEHICLE WITH THE SAME YEAR, MAKE, AND MODEL HAD THE SAME FAILED COMPONENT. AS OF AUGUST 28, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239984August 27, 2008ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 DODGE STRATUS. THE CONTACT COULD NOT REMOVE THE KEY FROM THE IGNITION. SHE MUST SHIFT THE GEARS IN ORDER FOR THE KEY TO RELEASE. THE FAILURE OCCURS WHENEVER THE VEHICLE IS OPERATIVE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 38,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239577August 25, 2008SUSPENSION:REAR
THERE WAS A DISTINCTIVE RATTLE COMING FROM THE RIGHT REAR SUSPENSION. THE FAILURE WAS THE UPPER STRUT MOUNT. THE RIGHT AND LEFT STRUT MOUNTS WERE REPLACED. THE ORIGINAL MATERIAL WAS ALUMINUM AND THE REPLACEMENT WAS PAINTED STEEL. THE DEALER SAID A FEW MONTHS AGO THERE WAS A WAITING LIST OF THOUSANDS OF THESE PARTS. DO NOT HAVE THE OLD PARTS LEFT AT TIRE STORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239644August 25, 2008ENGINE AND ENGINE COOLING
THIS LETTER IN REGARDS TO MY SERVICE CONTRACT #23013588 FOR # 2004 DODGE STRATUS. I PURCHASED THE VEHICLE ON 10/14/06 AND IT HAD 50,000 MILES ON IT. I HAVE PUT APPROXIMATELY 36,000 MILES ON THE VEHICLE AND HAVE DONE ROUTINE OIL CHANGES EVERY 3 ? 4,000 MILES. I HAVE CHANGED THE OIL MYSELF BY DRAINING THE OIL AND REPLACING THE OIL FILTER AND NEW OIL. I HAVE NO RECEIPTS FOR THIS AND WAS NOT AWARE I WAS REQUIRED TO KEEP DETAILED RECORDS OF THIS. NOWHERE IN MY SERVICE DO I SEE ANYTHING THAT SAYS TO. ON 08/10/08 MY CAR BEGAN STALLING AND I WAS ABLE TO GET IT TOWED TO JACK POWELL CHRYSLER DODGE IN ESCONDIDO, CA FOR SERVICE. MIKE LEWIS RECOMMENDED I HAVE THE ENGINE DISMANTLED TO FURTHER INVESTIGATE THE PROBLEM. UPON HIS INVESTIGATION HE SAW METAL SHAVINGS AND ?SLUDGE? NEAR THE BEARINGS. CHRYSLER SENT A 3RD PARTY INVESTIGATOR TO TAKE A LOOK AT THE PROBLEM. IT WAS THE INSPECTOR?S DECISION THAT THE PROBLEM WAS DUE TO LACK OF MAINTENANCE AND THE REPAIRS WOULD NOT BE COVERED. THIS IS ABSOLUTELY PREPOSTEROUS! I HAVE TAKEN EXCELLENT CARE OF MY CAR AND WAS A VERY HAPPY CUSTOMER UNTIL THIS INCIDENT. I AM REQUESTING IN WRITING AN APPEAL TO THIS DECISION AND DEMAND THAT THE CAR BE REPAIRED AS DESIGNATED IN MY SERVICE CONTRACT. I PURCHASED THE ADDITIONAL WARRANTY FOR THE COMFORT OF KNOWING THAT IF SOMETHING LIKE THIS WERE TO HAPPEN I WOULD CERTAINLY BE COVERED. I CONTACTED YOUR COMPANY AND WAS TOLD THIS IS THE PROPER CHANNEL TO MAKE THIS REQUEST. THE PERSON I SPOKE TO SAID YOU REPLACE ENGINES EVERYDAY AND DOESN'T SEE WHY THIS WOULD BE A PROBLEM. I NEED TO HAVE THIS REPAIRED AS I CANNOT POSSIBLY AFFORD WHAT IT WOULD COST TO REPLACE THE ENGINE. I AM A GOOD CUSTOMER AND I CANNOT UNDERSTAND WHY MY SERVICE CONTRACT IS BASICALLY USELESS. THESE REPAIRS MUST BE COVERED AND THERE WAS IN NO WAY A LACK OF MAINTENANCE. PLEASE TAKE WHATEVER ACTIONS ARE NECESSARY TO RESOLVE THIS MATTER IN A TIMELY FASHION. I REFUSE TO JUST BE SWEPT UNDER THE RUG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239437August 23, 2008STRUCTURE:BODY
I OWN A 2003 STRATUS, THE PAINT BEGAN TO FADE BACK IN 2005, SINCE THEN I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES BY PHONE AND ALSO BY 4 CERTIFIED LETTERS. FIRST THEY TOLD ME CLAIM WAS DENIED DO TO THE WARRANTY. HOWEVER THERE IS NOTHING IN THE WARRANTY REGARDING FADING PAINT ONLY RUST ISSUES. AFTER SEVERAL MORE ATTENDS TO FIX THE PROBLEM, ONE OF THE CUSTOMER SERVICE AGENTS TOLD ME IT WAS UP TO THE DEALERSHIP TO REPAINT MY CAR. THEY DO NOT WANT TO HELP DUE TO SOME KIND OF NUMBERS GAME. IT IS OBVIOUS THAT THIS A PRODUCT DEFECT. DAIMLER CHRYSLER HAS YET TO GIVE ME A VALID REASON FOR THEM NOT WANTING TO HAVE MY CAR FIXED. I HAVE BEEN HUNG UP ON, SPOKE TO RUDELY AND FEEL SOMETHING SHOULD BE DONE ABOUT THIS COMPANY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238808August 18, 2008ELECTRICAL SYSTEM
IN THE PAST EIGHT MONTHS THE CHECK ENGINE STAYS ON. I HAD THE COMPUTER CODE READ AND RESET TWICE. AFTER BEING RESET THE LIGHT RETURNED WITHIN 1-2 DAYS. THE THIRD TIME IT CAME ON THE DEALER SAID THE CAR HAD A VACUUM LEAK AND REPLACED A CRACKED HOSE. ON THE SECOND DAY AFTER GETTING THE CAT BACK THE CHECK ENGINE LIGHT POPPED BACK ON AND STAYED ON AGAIN. THEY SAY THAT THERE IS NO SHORT TO THE SENSOR OR LIGHT ON THE DASH YET THE LIGHT WILL NOT GO OFF. A YEAR AGO THE MAIN COMPUTER DIED AND HAD TO BE REPLACED. THE CAR IS A 2002 DODGE STRATUS WITH ONLY 37,000 MILES ON IT. THE DEALER IS STUMPED, I AM OUT SEVERAL HUNDRED DOLLARS , AND THE PROBLEM REMAINS. THE CAR HAS BEEN WELL MAINTAINED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238465August 16, 2008SUSPENSION:REAR
MY VEHICLE FAILED INSPECTION BECAUSE THE REAR STRUT MOUNTS NEED TO BE REPLACED. MY MECHANIC REPORTS THAT THIS IS A VERY COMMON OCCURRENCE IN DODGES AND THOUGHT THEIR MIGHT EVEN BE A RECALL ISSUED ON THIS PART BUT MY RESEARCH INDICATED THAT IS NOT THE CASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238472August 16, 2008ENGINE AND ENGINE COOLING, SUSPENSION:REAR, SUSPENSION:FRONT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:MECHANICAL, EQUIPMENT
2001 DODGE STRATUS...NOISE IN FRONT END. TOLD IT WAS BEARINGS ON 3 SEPARATE OCCASIONS, AND THEY WERE REPLACED. ENGINE TICKING/ POSSIBLE VALVE TAP NUMEROUS COMPLAINTS TO DEALER BEING TOLD THAT YEAR MODEL RUNS ROUGH; AND COULD TRADE IT FOR A MORE EXPENSIVE CAR. NOW TRYING TO HAVE REAR STRUTS PUT IN AND THE ALUMINUM PLATE THAT HOLDS THEM IN IS POWDER. THE PART IS NOT AVAILABLE. DODGE IS THE ONLY PLACE TO ORDER THE PART AND WAS INFORMED THIS IS AN OLD CAR AND THE PART WAS ON BACK ORDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238167August 14, 2008ENGINE AND ENGINE COOLING:ENGINE
2.7L ENGINE FAILURE. TENSIONER FOR PRIMARY TIMING CHAIN FAILED TO EXTEND. 2 O RINGS MISSING ON TENSIONER . OIL SLUDGE IN ENGINE. OIL PASSAGES ALMOST PLUGGED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237795August 12, 2008AIR BAGS:FRONTAL
HELLO,MY NAME IS [XXX] . I WAS INVOLVED IN AN MOTOR VEHICLE ACCIDENT ON AUGUST 1 OF 2008. I WAS DRIVING A 2005 DODGE STRATUS. MY VEHICLE COLLIDED WITH ANOTHER VEHICLE. MY CAR SUSTAINED MAJOR FRONT END DAMAGE. THE DAMAGE WAS SO SEVERE MY VEHICLE WAS TOTALED BY MY INSURANCE COMPANY. MY SPEED LIMIT ON IMPACT WAS BETWEEN 35-40 MILES AN HOUR. I WAS SHOCKED MY AIR BAGS DIDN'T DEPLOY. LUCKILY, MYSELF AND MY MOTHER WAS WEARING OUR SAFETY BELTS. I FEEL AT THE SPEED I WAS DRIVING MY AIR BAGS SHOULD HAVE DEPLOYED. I CALLED THE MANUFACTURER OF THE DODGE STRATUS ON FRIDAY AUGUST 8, 2008, STILL I HAVEN'T RECEIVED A RESPONSE. PLEASE ASSIST ME WITH THIS MATTER. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238213August 12, 2008ENGINE AND ENGINE COOLING, SUSPENSION:REAR, POWER TRAIN, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STEERING:COLUMN
2001 DODGE STRATUS SE HAS ISSUES WITH THE REAR STRUT MOUNT. CONSUMER STATES THAT THERE IS A BACK ORDER ON THE UPPER STRUT MOUNTS. *NJ THE CONSUMER STATED THE BLOWER RESISTOR STOPPED WORKING AND TWO DAYS LATER, THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO PURCHASE A FUEL PUMP. THE CONSUMER THEN STARTED TO HEAR A KNOCKING NOISE IN THE STEERING. THE CONSUMER WAS INFORMED THE KNOCKING NOISE WAS DUE TO THE FACT THAT THE STEERING COLUMN WAS TOO LARGE FOR THE COMPONENTS. THE THERMOSTAT BROKE INTO PIECES AND THE TRANSMISSION STOPPED SHIFTING GEARS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237424August 8, 2008SUSPENSION:REAR
I HAVE A 2001 DODGE STRATUS WITH 80,000 MILES. ON JULY 26 I HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. I TOOK IT TO A REPAIR SHOP THAT I USUALLY TAKE MY CAR IN TO CHANGE THE OIL AND SUCH. HE INSPECTED THE REAR AXLE OF MY DODGE STRATUS AND SAID THE UPPER STRUT JOINT ON BOTH SIDES OF THE REAR VEHICLE. HE TOLD ME THAT THE CAR SHOULD NOT BE DRIVEN DO TO THE METAL PART OF THE UPPER STRUT JOINT BROKEN AND IT WOULD BE HAZARDOUS TO DRIVE THE VEHICLE. I ASKED HIM WHEN AND HOW MUCH THE REPAIRS WOULD BE? HE MADE A FEW CALLS TO AUTODEALERS, AUTO PARTS STORES AND APPARENTLY THEY ARE NOT AVAILABLE DUE TO A BACK ORDER OF UPPER STRUT JOINTS. WE TOOK MATTERS INTO OUR HANDS AND CALLED A NUMBER OF DEALERS THINKING THAT THEY WOULD HAVE AN INVENTORY OF THE PRODUCT. ALL THE CAR DEALERSHIPS SAID THAT THEY WERE IN BACK ORDER AND THAT THEY ALSO NEEDED THEM FOR CUSTOMERS AND LOANER CARS THAT THEY HAVE IN THEIR INVENTORY THAT THEY CANNOT USE DUE TO THE PART NOT BEING AVAILABLE. THEY TOLD ME THAT IT WOULD TAKE MORE THAN THREE TO FOUR WEEKS FOR THE PART AND THAT WAS NOT A GUARANTEE. SOME OF THE CAR DEALERSHIPS AND REPAIR SHOPS SAID THAT THIS IS A PROBLEM AND CAN CAUSE THE REAREND OF THE VEHICLE TO BE ATTACHED ONLY BY A PART OF THE VEHICLE WHICH IS DANGEROUS. THESE PARTS ARE IN BACK ORDER WHICH MEANS THIS IS A PROBLEM THAT SHOULD BE ADDRESSED. I HAVE PHOTOS OF THE DEFECTIVE PART AND WOULD LIKE TO MAKE THEM AVAILABLE TO YOU. I COULD NOT WAIT FOR THE PART SO I HAD SOMEONE MAKE A TEMPORARY PART FOR BOTH SIDES OF THE VEHICLE. THIS SHOULD NOT HAPPEN TO ANYONE THAT HAS INVESTED ON A VEHICLE AND WHEN SOMETHING HAPPENS THERE ARE NO PARTS TO BE FOUND. THEIR IS A PROBLEM WITH THIS MATTER AND IT SHOULD BE INVESTIGATED. PLEASE FEEL FREE TO CALL ME ANYTIME REGARDING THIS MATTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236993August 5, 2008STEERING
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); HOWEVER, THE SECONDARY POWER STEERING HOSE ALSO CRACKED DUE TO AGING. BOTH POWER STEERING HOSES EXPERIENCED THE FAILURE, BUT ONLY ONE IS COVERD UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 93,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236909August 4, 2008STEERING
CAR HAS NOT BEEN ON THE ROAD FOR OVER A YEAR AND 1/2 NON-OP. REALIZED POWER STEERING FAILED. REPLACED POWER STEERING PUMP. REALIZED THERE WAS A RECALL ON THE POWER STEERING HOSE. TOOK TO DEALERSHIP. THERE THEY NOTICED THERE WAS FIRE DAMAGED. NOW CHRYSLER IS SAYING THEY ARE NOT RESPONSIBLE FOR FIRE DAMAGE BECAUSE IT WAS NOT REPLACED SOONER. AS I STATED THEY CAR HAS NOT RUN FOR OVER 1 1/2 YEARS. THE DEALERSHIP WILL NOT REPLACE HOSE WITHOUT AUTHORIZATION FROM CHRYSLER. WE WILL BE RESPONSIBLE FOR FIRE DAMAGE BUT YOU SHOULD STILL REPLACE HOSE. IT WAS A RECALL. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10236316July 29, 2008SUSPENSION:REAR
MY 2004 DODGE STRATUS HAD THE PASSENGER SIDE REAR STRUT MOUNT FAIL. IT WAS OXIDIZED AND BROKE WHEN GOING OVER A BUMP. I BROUGHT IT IN FOR REPAIR AND THERE IS NO PARTS FOR THIS. THEY ARE ON BACK ORDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236323July 29, 2008SUSPENSION:REAR
2004 DODGE STRATUS - APPROX 90,000 MILES AT FIRST, I NOTICED A THUMPING ON THE REAR PASSENGER SIDE OF VEHICLE. AFTER CONTINUING TO DRIVE THE CAR WHILE TRYING TO DETERMINE CAUSE, THE REAR STRUT MOUNTING BRACKET BROKE. AFTER LOOKING UNDER THE CAR, IT WAS DETERMINED THAT THE MOUNTING BRACKET BROKE DUE TO CORROSION. IT WAS ALSO SEEN AT THIS TIME THAT THE DRIVER SIDE REAR BRACKET WAS BROKE AS WELL, LEAVING THE CAR UNDRIVABLE AND UNSAFE. AFTER WE CONTACTED THE DEALERSHIP, THEY TOLD US THERE IS A NATIONAL BACKORDER ON THIS PART AND NO FORESEEN DATE OF WHEN THEY WILL GET THE PARTS TO FIX MY CAR. WE HAVE ALSO CONTACTED LOCAL SALVAGE YARDS TO FIND REPLACEMENTS UNTIL THE NEW PARTS ARRIVE, WITH NO SUCCESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10235996July 28, 2008SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 DODGE STRATUS. THE CONTACT HEARD A RATTLING SOUND IN THE REAR OF THE VEHICLE. SHE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY INFORMED HER THAT THE REAR STRUT MOUNTS ON BOTH SIDES OF THE VEHICLE HAD FALLEN OFF DUE TO CORROSION. THE MECHANIC WILL REPLACE BOTH AT THE COST OF $460. THE MANUFACTURER STATED THAT THERE ARE 3,000 OF THESE PARTS CURRENTLY ON BACK ORDER. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 09/10/08 *BF UPDATED 09/15/08 *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0