Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10205238October 9, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT NOTICED TWO LONG CRACKS ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY REFUSED TO REPAIR IT. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205138October 6, 2007
STRUCTURE
I HAVE A 2003 DODGE RAM 1500 SLT WITH 48,000 MILES ON IT. TODAY A CRACK SUDDENLY APPEARED ON THE DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG WHILE THE VEHICLE WAS PARKED. THE CRACK RUNS FROM THE TOP TO THE BOTTOM OF THE DASHBOARD. I HAVE NOT CALLED ABOUT SERVICE OR REPAIR OF IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205111October 5, 2007
UNKNOWN OR OTHER
OWN A 2003 DODGE RAM 1500. NOTICED A SMALL CRACK IN THE DASH ON THE PASSENGER SIDE OF THE VEHICLE BY THE AIRBAG. CRACK HAS GROWN FROM A 1/2 INCH TO 6 INCHES AND IS VERY NOTICEABLE. I HEARD THIS IS AN ONGOING PROBLEM AND TALKED WITH OTHER DODGE OWNERS THAT HAVE THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204088September 25, 2007
ENGINE AND ENGINE COOLING:ENGINE
ON MONDAY SEPTEMBER 17TH WHILE IDLING IN PARK MY 2003 DODGE RAM WITH 42,000 MILES BEGAN TO SHAKE, MAKE NOISE LIKE THERE WERE ROCKS IN THE ENGINE, AND THEN SHUT OFF. I HAD IT TOWED TO CENTURY DODGE IN TAYLOR MICHIGAN ON TELEGRAPH ROAD AT ROUGHLY 9AM ON TUESDAY SEPTEMBER 18TH AND WAS TOLD AT ROUGHLY 4:55PM THAT THEY HAD NOT HAD A CHANCE TO LOOK AT IT. AT 9:30AM ON WEDNESDAY I AGAIN SPOKE TO THE SERVICE DEPARTMENT AND WAS TOLD THEY WOULD HAVE AN ANSWER FOR ME BY THE END OF THE DAY. AT 8:30AM ON THURSDAY SEPTEMBER 20TH MY WIFE CALLED AND WAS TOLD THAT THEY AGAIN HAVE NOT HAD A CHANCE TO LOOK AT IT BUT THEY WOULD HAVE AN ANSWER TO HER BY LUNCH TIME. THEY DID CALL HER AT 11:30AM AND FROM WHAT I UNDERSTAND, THE VALVE SPRING IN THE NUMBER 7 CYLINDER HEAD BROKE WHICH CAUSED THE CONNECTING ROD TO DROP. APPARENTLY THIS IS ON THE LEFT SIDE OF THE CYLINDER HEAD. CHRYSLER IS REPLACING THE LEFT CYLINDER HEAD, THE LOWER BLOCK, AND THE EXHAUST INTAKE. CHRYSLER HOWEVER WILL REPLACE THE PARTS IN THE RIGHT CYLINDER HEAD THAT FAILED ON THE LEFT SIDE WITH NEW SPRINGS. I AM NO MECHANIC BUT COMMON SENSE TELLS ME THAT THE SAME SPRINGS THAT WERE USED ON THE NUMBER 7 CYLINDER VALVE WERE USED ON THE OTHER 7 CYLINDER VALVES. AM I GOING TO BE STUCK WITH A $6,000 ENGINE REPAIR AT 71,000 MILES? ALL I AM ASKING FOR IS CHRYSLER TO REPLACE ALL THE DEFECTIVE PARTS WHETHER THEY HAVE FAILED OR NOT. OR EXTEND THE POWERTRAIN WARRANTY TO 83,000 MILES WHICH WILL PROVE TO ME THAT THE VALVE SPRINGS HAVE AND WILL LAST FOR MORE THAN 42,318 MILES. FOR SOMEONE THAT HAS OWNED CHRYSLER PRODUCTS ALL HIS LIFE AND BELIEVE THAT THEY ARE THE BEST PRODUCTS OUT THERE THIS HAS LEFT A VERY SOUR TASTE IN MY MOUTH AND ACTUALLY CONSIDERING GOING TO EITHER CHEVY OR NISSAN FOR MY NEXT TRUCK PURCHASE WHICH HOPEFULLY ISN'T 30,000 MILES FROM NOW. IF CHRYSLER TRULY STOOD BEHIND THEIR PRODUCTS IT WOULD BE SOMETHING THEY WOULD HAVE SUGGESTED RATHER THAN TELL ME THAT THEY WILL ONLY REPLACE PARTS THAT HAVE FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203211September 17, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2003 DODGE RAM 3500. THE VEHICLE HAS GOODYEAR WRANGLER SRA, SIZE LT23580R17 TIRES. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BACK DULLEY TIRES WERE FLAT. THE MECHANIC STATED THAT THE INSIDE WALL WAS DETERIORATING. THERE WAS NO VISIBLE OUTSIDE DAMAGE. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203231September 17, 2007
UNKNOWN OR OTHER
2003 DODGE RAM 1500 - 49,000 MILES - DASH BOARD CRACKED. 2001 AND 2002 DODGE PICKUP TRUCKS ARE ALREADY ON A RECALL LIST FOR THE DASH BOARDS CRACKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203076September 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
WHEN TURNING ON DEFROSTER FOR MY WINDOW IT WOULD NOT BLOW THROUGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203051September 14, 2007
STRUCTURE
WHILE DRIVING ON THE FREEWAY, I HEARD ALOUD CLICK SOUND. THOUGHT IT WAS A ROCK HITTING THE GLASS. HOWEVER, WHEN I LOOKED IN THE DIRECTION OF THE SOUND, I COULD SEE A CRACK SPREADING ACROSS THE DASHBOARD. THIS WAS NOT TRAUMA RELATED!! IT JUST CRACKED ALL THE WAY ACROSS AND STOPPED WHEN IT CAME TO THE PART OF THE DASH THAT STARTS GOING DOWNWARD. IT IS NOW SLOWLY TRAVELING DOWN NOW, BUT WILL END SOON WHEN IT GETS TO THE NEXT SEAM. IT IS CRACKED ON THE PASSENGER SIDE IN ONE CONTINUOUS CRACK TRAVELING FROM THE DASH SEAM NEAR THE WINDSHIELD STRAIGHT OUT OVER THE TOP OF THE GLOVE COMPARTMENT/AIR BAG. I WOULD EXPECT THIS FROM AN OLDER TRUCK BUT NOT A TRUCK THAT IS JUST OVER 3 YRS OLD. THIS IS NOT THE TYPE OF CRACK FROM THE SUN, IT IS AN OBVIOUS DEFECT!! WOULDN'T A CRACK LIKE THIS EFFECT THE PASSENGER AIRBAG OPERATION? I HAVE TALKED TO MY DEALER AND CHRYSLER AND THEY SAY IT IS NOT COVERED. EVEN WITH MYMAXIMUM CARE EXTENDED WARRANTY. A NEW DASH WAS QUOTED TO ME AT $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202744September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 DODGE 2500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AND INTO REVERSE ON ITS OWN. AS A RESULT, THE VEHICLE DROVE IN REVERSE DOWNHILL AT 15 MPH. NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS REFERENCED. THE CONTACT STATED THAT THE REMEDY DID NOT CORRECT THE FAILURE AND WAS ONLY A TEMPORARY REPAIR. THE CURRENT MILEAGE WAS 108,606 AND FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201304August 31, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
BROKEN VALVE SPRING ON 5.7 LTR. ENGINE; DESPITE A "TECHNICAL BULLETIN SB-10000-442-8271, DATED 4 NOV 2002,(ON THIS WEBSITE)" STATING "REPLACE SPRINGS AND SELL UNSOLD VEHICLES AT AUCTION", THEY FURTHER CLAIM NO KNOWLEDGE OF THIS TECH BULLETIN . I CONTACTED CHRYSLER ON SEVERAL OCCASIONS ABOUT THIS CONCERN AND THEY TOLD ME THAT THEY KNEW NOTHING OF THIS PROBLEM AND I AM AN ASE MASTER CERTIFIED TECHNICIAN SO I HAVE CONNECTIONS AT OTHER DEALERS WHOM I SPOKE WITH AND THEY TOLD ME OF THIS PROBLEM WITH THE 5.7 HEMI ENGINES. DROPPED A VALVE SHATTERED THE PISTON AND SCORED THE CYLINDER WALL SO THE ENGINE WAS JUST SCRAP AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200674August 24, 2007
STRUCTURE
2003 DODGE RAM 1500-CRACKED MAIN DASH PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200578August 23, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE APPROACHING A STOP AT 25 MPH, THE ENGINE RPMS INCREASE. THE CONTACT MUST PLACE THE GEAR IN NEUTRAL AND TURN OFF THE VEHICLE. THE DEALER STATED THAT THEY WOULD CHANGE THE CRUISE CONTROL SERVO AND REPROGRAM THE COMPUTER. THE CURRENT MILEAGE WAS 54,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200170August 20, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199964August 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD THE DODGE E17 RECALL DONE TO MY 2003 DODGE RAM 2500 SLT. THE RECALL SAID IT WOULD BE AN OUT-OF-PARK ALARM. I THOUGHT IT WOULD BE A BUZZING OR DINGING ALERT. INSTEAD IT HONKS MY HORN. NOW I CAN'T BACK UP TO MY TRAILER WITH MY DOOR OPEN WITHOUT WAKING MY NEIGHBORS. I'M DISGUSTED THAT NHSTA APPROVED THIS "IMPROVEMENT" AND INSIST THAT A BUZZING OR DINGING ALARM BE USED INSTEAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199618August 15, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF BALL JOINTS ON MY 2003 DODGE RAM PICKUP TRUCK AFTER LESS THAN 30,000 MILES. TRUCK HAS BEEN WELL MAINTAINED AND BABIED, NEVER IN AN ACCIDENT OR OFF ROAD FOR THAT MATTER. WAY TOO EARLY FOR THIS TYPE OF FAILURE. DODGE DEALER IS GOING TO REPLACE AT A COST TO ME OF ABOUT $1400, NO OFFER TO REPLACE UNDER WARRANTY OR DUE TO FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199070August 10, 2007
EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO BLOW COLD AIR. THE DEALER REPLACED THE RECIRCULATION AIR ASSEMBLY. THE CURRENT MILEAGE WAS 63,879 AND FAILURE MILEAGE WAS 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198515August 4, 2007
STRUCTURE
I HAVE A 2003 DODGE RAM 1500 THAT I BOUGHT NEW IN JUNE 2003. THE DASHBOARD IS CRACKING IN SEVERAL SPOT ALREADY. OTHER DODGE TRUCKS DASHBOARDS ARE COMPLETELY COLLASPING. MY DASHBOARD IS IN EALRY STAGES OF THIS PROCESS AND COULD AFFECT THE AIR BAGS AND ELECTRICAL AS WELL. THIS TRUCK HAS BEEN TAKEN VERY GOOD CARE OF AND WAS EVEN TREATED WITH THE INTERIOR PACKAGE FROM THE DEALER AT THE TIME OF PURCHASE. DODGE HAS NOT ACCEPTED ANY RESPONSIBILITY FOR THE PRODUCT AS OF YET. I AM CONCERNED THAT THE DASHBOARD WILL CONTINUE TO SELF DESTRUCT. THIS APPEARS TO BE A LARGER PROBLEM THAT THE MANUFACTURER IS NOT WILL TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198299August 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WHEELS:RIM
I HAVE A 2003 DODGE QUAD CAB 3500 5.7 HEMI WITH 21,432 MILES. I HAVE REPLACED BOTH LOWER BALL JOINT AFTER FAILURES. THE BALL JOINT SEPARATED ON EACH OCCASION AND DAMAGED THE RIMS ON THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198161August 1, 2007
TIRES
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING 55MPH THE CONTACT HEARD A NOISE THAT SOUNDED LIKE AN EXPLOSION. THE TWO REAR PASSENGER CARLISLE TIRES BLEW OUT AND SEPARATED FROM THE RIM. THE TIRE SIZE WAS 225/75/15. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 127253. THERE WAS ALSO DAMAGE ON THE SIDE OF THE TRAILER. AAA REPLACED THE TIRE. THE RETAILER WHERE THE TIRES WERE PURCHASED STATED THAT THEY COULD PROCESS A CLAIM. DOT NUMBER NOT WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197787July 30, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR END IN MY 2003 DODGE RAM BURNED UP. I FIRST NOTICED A BURNING SMELL LIKE PROPANE GAS WHICH STARTED TO MAKE ME AND THE FAMILY SICK. PULLED OVER TO THE SIDE OF THE ROAD FOUND NOTHING. THEN AFTER DRIVING 20 MINUTES LONGER THE ABS LIGHT CAME ON. NEXT I OBSERVED ORANGE SPARKS COMING FROM THE BACK OF THE TRUCK. PULLED OVER AGAIN AND CLIMBED UNDER TRUCK AND BURNT MY ARM INSTANTLY WHEN TOUCHING THE REAR PUMPKIN. SAT ON THE SIDE OF THE ROAD FOR 3 HOURS TO LET COOL DOWN. THEN DROVE TO THE DEALER 30 MILES AWAY. ENGINE LIGHT CAME ON AND SPEEDOMETER GAUGE WAS JUMPING ALL OVER THE PLACE. TRUCK WAS ALSO SHIFTING IMPROPERLY. DEALER SAID THE REAR GOT SO HOT THAT IT MELTED THE REAR ABS SENSOR AND THE SPEEDOMETER SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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