Dodge Ram Complaints (1999)

1,486 consumer complaints on file.

#852031October 27, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING VEHICLE AT 65 MPH, CONSUMER HAD TO MAKE A SUDDEN / EMERGENCY STOP. THE BRAKES FAILED TO GRAB. STOPPING DISTANCE WAS EXTENDED. TOOK VEHICLE TO DEALER & THE MECHANIC HAD THE REAR SHOES/ ROTORS AND PADS REPLACED. THE PADS WERE GLAZED OVER. BRAKES HAD FADED OUT AT 35 MPH. THE VEHICLE WOULD DRIFT FROM LEFT TO RIGHT. HAD STEERING GEAR BOX REPLACED & WHEELS REALIGNED. THE COMPUTER SYSTEMS FAILED TO REGISTER CORRECT GAS MILEAGE PER GALLON. BRAKES STILL DO NOT FUNCTION PROPERLY. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713952October 27, 1999
ELECTRICAL SYSTEM:HORN
THE HORN IS DEFECTIVE. THIS TRUCK IS MANUAL SHIFT. THERE ARE TWO PROBLEMS. 1ST, IT IS IMPOSSIBLE TO LOCATE THE HORN BECAUSE OF THE PLACEMENT OF THE AIRBAG. IT REQUIRES NUMEROUS HARD PUSHES TO FIGURE OUT WHERE IT IS. A LESS THAN WHAT I WOULD ESTIMATE TO BE A 5 POUNDS OF PRESSURE WILL NOT MAKE THE HORN SOUND. I HAVE TRIED TO USE THE HORN ON AT LEAST THREE INCIDENCES AND WAS UNABLE TO MAKE THE HORN SOUND. IN A NON-EMERGENT SITUATION (SITTING AT A LIGHT) I WAS ABLE TO SOUND THE HORN AFTER SUBSTANTIAL PRESSURE. 2ND : IN EMERGENT AVOIDANCE SITUATION (3 TIMES) YOU CAN NOT SOUND THE HORN AND DOWNSHIFT AT THE SAME TIME. BECAUSE OF THE DESIGN OF THE STEERING WHEEL ON THE LEFT SIDE, AND THE PLACEMENT OF THE CRUISE CONTROL, MY LEFT HAND CAN NOT REACH THE HORN WITHOUT TURNING LOOSE OF THE STEERING WHEEL. THAT LEAVE NO HANDS ON THE WHEEL BECAUSE THE RIGHT HAND IS TRYING TO DOWNSHIFT. THIS IS AN EXTREMELY DANGEROUS SITUATION WHERE THE COMPONENT PART REQUIRES THAT THERE BE NO HANDS ON THE STEERING WHEEL. I WOULD LIKE THIS ADDRESSED IMMEDIATELY. I AM FEMALE, 5'7" 135 POUNDS. I DO NOT HAVE A WIDE ENOUGH SPAN IN MY HAND TO BE ABLE TO HOLD ON TO THE STEERING WHEEL WITH FOUR FINGERS WHILE MY THUMB TRIES TO REACH THE HORN. IT IS PHYSICALLY IMPOSSIBLE. THAT TAKES YOU BACK TO PROBLEM NUMBER 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851694October 26, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING VEHICLE & WOULD APPLY THE BRAKES, THEY WOULD START TO FLUTTER. WOULD MAKE SQUEALING NOISE WHEN THE BRAKES WERE APPLIED. BEEN TO THE DEALER & WAS INFORMED THE REAR BRAKES & DRUMS WERE GONE. THE DRUMS WERE NOT ABLE TO BE TURNED. NEEDED NEW BRAKE SYSTEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851175October 20, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHEN DRIVING AT 35 MPH APPLIED THE BRAKES AND THE ABS LIGHT CAME ON, BRAKE PEDAL WENT TO THE FLOORBOARD, CAUSING CONSUMER NOT TO HAVE ANY BRAKES. CONSUMER HIT ANOTHER VEHICLE HEAD-ON, AND THE AIR BAGS DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#850956October 18, 1999
STEERING
WHILE DRIVING STEERING MALFUNCTIONED, WHICH MAY RESULT IN A CRASH. COMMON PROBLEM. THE STEERING WOULD LOCK INTERMITTENTLY AND THE LET UP. WHEN BACKING UP THE STEERING PUMP BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850992October 18, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SERVICE BRAKES, AIR:ANTILOCK, VEHICLE SPEED CONTROL, TIRES:TREAD/BELT
WHILE DRIVING ON THE INTERSTATE NOTICED A FOUL SMELL, WHICH SEEMED TO BE PLASTIC BURNING. CONSUMER CUT THE AIR CONDITIONING OFF, SUDDENLY CLOUDS OF SMOKE POURED FROM UNDER THE ENGINE. CONSUMER PULLED OVER TO DISCOVER THERE WAS A FIRE COMING FROM UNDER THE HOOD. ALSO, CRUISE CONTROL AND ABS HAVE STOPPED WORKING, AND ALL 4 TIRES HAD TO BE REPLACED AFTER 15000 MILES. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#713452October 17, 1999
STEERING
THIS VEHICLE SINCE NEW HAS HAD CONTINUING BRAKING AND STEERING PULLS, IS EXTREMELY UNSTABLE AND UNCOMFORTABLE TO DRIVE. WHILE HOLDING STEERING WHEEL STRAIGHT VEHICLE WILL BE UNDECIDED ABOUT WHETHER TO DRIFT LEFT OR RIGHT, AND EVEN AFTER SEVERAL ATTEMPTS BY THE DEALER WHICH INCLUDE TWO SEPERATE FULL WEEKS OF TIME AT THE DEALERSHIP, PLUS THREE DAYS OF WORK BY THE FACTORY FIELD REP. AND A FEW OTHER ATTEMPTS, THE VEHICLE IS STILL DRIFTING AND PULLING ON BRAKING. THE FIRST ATTEMPT I WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE, ALL THE WAY TO THE TIME PRIOR TO THE FACTORY REP. WORKING ON IT ACTUALLY WRITTEN ON MY REPAIR ORDER "KEITH WE HAVE ALIGNED YOUR RIG TILL THE COWS COME HOME, WE NEVER DID EXPERIENCE A BRAKE PULL AT ANY TIME. I DID HAVE THE TECH. DRIVE THE VEHICLE HOME OVERNIGHT. I THINK IT WILL DO WHAT YOU WANT, IF ANY FURTHER ALIGNMENT NEEDED YOU CAN DO IN YOUR SHOP AND SET IT HOW YOU WANT." UPON RECIEPT OF THE VEHICLE IT RESPONDED EXACTLY THE SAME. AFTER THE FACTORY REP. WORKED ON IT I SPOKE WITH HIM ON THE PHONE ON TUESDAY 10-12-1999, AND HE SAID "I THINK IT'S GOOD ENOUGH BUT I'D LIKE TO KEEP IT ANOTHER DAY AND SWAP TIRES, AND MAYBE EVEN BRAKE LINING, TO SEE IF IT WILL MAKE A DIFFERENCE." HE ALSO STATED THAT UPON INITIAL BRAKING THE VEHICLE WANTED TO GO LEFT BUT SEEMED TO TRACK PRETTY WELL. CLEARLY NOT STATING "IT'S FIXED" BUT RATHER SHOWING THAT EVEN HE WAS NOT SATISFIED WITH THE "REPAIRS". UPON RECIEPT OF THE VEHICLE THIS LAST TIME I DROVE APPROXIMATELY 1 MILE TO THE FIRST STOP SIGN AND UPON BRAKING VEHICLE PULLED LEFT. I IMMEDIATELY TURNED AROUND AND WENT BACK TO THE DEALER HOPING TO TALK TO KEVIN THE OWNER, WHOM I HAD ALREADY SPOKEN TO BUT HE WAS NOT IN AT THAT TIME. I AM STILL WAITING TO HEAR FROM HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850813October 15, 1999
VISIBILITY:WINDSHIELD
WHILE DRIVING ON HWY 67, TRAVELLING ABOUT 65MPH, DRIVER'S SIDE WINDOW SHATTERED. NO EVIDENCE OF ANYTHING HITTING THE WINDOW. DRIVER SIDE WINDOW WAS CRACKED ABOUT 2 OR 3 INCHES. CONSUMER WILL CONTACT THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850198October 7, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING
THERE IS A BAD ODOR COMING FROM THE EXHAUST SYSTEM, MAINLY FROM THE CATALYTIC CONVERTER AND THERE IS A BURNING SMELL. ALSO, TEMPERATURE GAUGE ISN'T WORKING PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850136October 6, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT 20-25MPH TOOK FOOT OFF THE ACCELERATOR, AND VEHICLE REMAINED AT THE SAME SPEED. CONTACTED DEALER THEY SAID NOTHING WAS WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548895October 5, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE:BODY:DOOR, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
FRONT BRAKE PADS AND ROTORS FAILED CAUSING NOISE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849087September 29, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING A NORMAL STOPPING PROCEDURE THE STEERING WHEEL WILL LOCK UP, GET HARD, AND DRIVER CANNOT TURN. DEALER CLAIMS THIS IS A CHARACTERISTIC OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712158September 26, 1999
POWER TRAIN:MANUAL TRANSMISSION
I HAVE OWNED THIS TRUCK FOR LESS THAN 1 YEAR AND FIFTH GEAR HAS GONE OUT 5 TIMES. I PREVIOUSLY HAD A 1998 DODGE RAM PICKUP AND AFTER FIFTH GEAR GOING OUT FOUR TIMES I HAD TO REPLACE THE WHOLE TRANSMISSION. MY SON OWNS A 1998 DODGE RAM PICK UP AND HAS HAD TO REPLACE THE TRANSMISSION AND FIFTH GEAR TWICE. WHAT IS WRONG? PLEASE HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712015September 24, 1999
STEERING: STEERING WHEEL/HANDLE BAR
ON THE DAY THAT WE TEST DROVE THE VEHICLE WE NOTICED A CLUNKING IN THE STEERING WHEEL AND WE INFORMED THE DEALERSHIP. WE WERE LED TO BELIEVE IT WAS A SMALL MINOR PART , IT WASN'T UNTILL AFTER PURCHASED THE VEHICLE THAT WE FOUND OUT IT WAS THE STEERING COLUMN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848601September 23, 1999
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING VEHICLE IT WOULD DRIFT. SPEED NOT A FACTOR. WOULD TURN STEERING WHEEL A LITTLE & VEHICLE WOULD JERK. STEERING WHEEL NOT CONTROLLABLE. BEEN TO DEALERSHIP AT LEAST 3-4 TIMES FOR PROBLEM. HAD IT ADJUSTED & HAD THE GEAR BOX REPLACED. PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848411September 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKES, VEHICLE JERKS TO THE LEFT OR THE RIGHT. VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP SIX TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847796September 15, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT A SPEED OF 35 MPH AND APPLYING THE BRAKES VEHICLE DIVES OFF THE LEFT, BARELY MISSING OTHER VEHICLES.THE HIGHER THE SPEED THE WORST THIS PROBLEM GETS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847665September 14, 1999
TIRES
WHILE DRIVING AT NORMAL SPEEDS THE TIRES BLEW OUT OF THE VEHICLE. DEALER WAS CONTACTED AND STATED THEY COULD DO NOTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847728September 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
REPORTING DEFECTIVE TRANSMISSION PARTS; ON TWO OCCASIONS THE FIFTH GEAR WENT OUT DUE TO A NUT THAT RETRACTED AND CAUSED THE TRANSMISSION TO LOSE FIFTH GEAR. NOW ON THIRD OCCASION THEY WILL REPLACE TRANSMISSION. CAN NHTSA HELP OR PROVIDE ADDITIONAL INFORMATION ON THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711351September 14, 1999
AIR BAGS
THIS IS THE THIRD AIRBAG FAILURE I HAVE REPORTED TO THIS AGENCY. ALL OF THESE VEHICLE'S WHOSE AIR BAG FAILED WERE LATE MODEL SPORT UTILITY VEHICLES OF PICK UP TRUCKS. EACH VEHICLE WAS INVOLVED IN A RIGHT ANGLE COLLISION AT SPEEDS OF 45+ MPH. EACH VEHICLE SUSTAINED SEVERE CONTACT DAMAGE TO THE ENTIRE FRONT END. IN EACH CASE THE AIR BAGS DID NOT DEPLOY. I AM EMPLOYED AS AN ACCIDENT RECONSTRUCTIONIST FOR THE SCOTTSDALE POLICE DEPARTMENT IN SCOTTSDALE ARIZONA. PLEASE FEEL FREE TO CONTACT ME WITH ANY QUESTIONS WHICH YOU MAY HAVE.
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0

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