Dodge Ram Complaints (2002)
1,381 consumer complaints on file.
- #8013059July 1, 2002ENGINE AND ENGINE COOLING:ENGINE
ENGINE DIES IN TRAFFIC, CAUSE IS UNKNOWN. *AK CONSUMER STATED THE CRANKSHAFT SENSOR WAS REPLACED.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #763652June 30, 2002POWER TRAIN:AUTOMATIC TRANSMISSION
6-11-2002 TRUCK DIED OUT IN MOTION. 6-15-2002 BELLS IN TRUCK CAME ON, NO DUMMY LIGHTS LASTED 10-15 MIN THEN STOPPED ON ITS OWN, ALSO THIS DAY TRUCK DIED OUT ONCE IN REVERSE, 3 TIMES IN DRIVE. ON THIS DAY I HAD VEHICLE TOWED TO DEALER. 6-22-2002 TRUCK STUCK IN REVERSE. ENGINE REVED IN REVERSE AS IF IN NUETRAL BUT WAS CLEARLY IN REVERSE. CAR WAS DRIVEN TO DEALER THAT DAY. 6-29-2002 STUCK IN REVERSE AGAIN. DEALER CONTACTED - I WAS TOLD TO CONTACT A SERVICE MANAGER ON 7-1-2002 , I OBVIOUSLY HAVE AN INTERMITENT PROBLEM AND NOTHING CAN BE DONE UNTIL THEY CAN PROVE THERE IS A PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8012843June 27, 2002SUSPENSION:FRONT
FRONT END SKATES ACROSS THE LANE IF A BUMP IS HIT AT HIGHWAY SPEED. PROBLEM HAS EXISTED SINCE FEBRUARY. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #763432June 25, 2002EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK THAT IS SHIPPED WITH THE DODGE RAM 1500 IS WAY TOO SMALL TO HANDLE THE PARGE TRUCK. I HAD TO CHANGE A TIRE TODAY FOR THE FIRST TIME. THE VEHICLE FELL OFF OF THE JACK TWICE. THE JACK IS A SMALL CYLINDER TYPE, WITH A SMALL FOOTPRINT. WHILE JACKING THE REAR WHEEL ACCORDING TO THE INSTRUCTIONS IN THE USER MANUAL, THE JACK SLIPS EASILY BECAUSE A) IT HAS A SMALL FOOTPRINT THAT REMAINS IN CONTACT WITH THE GROUND, AND B) THE EXTENTIONS USED TO TURN THE CRANKING MECHANISM ON THE JACK ARE WOBBLY, WHICH CAN CAUSE THE JACK TO MOVE WHILE RAISING AND LOWERING. I RESEARCHED THIS WITH SEVERAL OTHER DODGE RAM OWNERS, EACH WHO HAVE PURCHASED SEPARATE HEAVY DUTY JACKS TO ALLOCATE FOR THE INSUFFICIENT STANDARD JACK THAT SHIPS WITH THE VEHICLE. I CONTACT DAIMLERCHRYSLER TODAY ABOUT THIS ISSUE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #566162June 19, 2002STRUCTURE
WHILE VEHICLE WAS PARKED IN THE GARAGE, CONSUMER DISCOVERED THAT THE BED OF THE TRUCK HAD COME IN CONTACT WITH THE CAB AND CAUSED DAMAGE TO IT, CONSUMER BELIEVES IT MAY HAVE HAPPENED DURING REGULAR DRIVING, POSSIBLY WHILE IN THE MOUNTAINS, THE GENERAL MANAGER OFFERED TO REPAIR THE DAMAGES, HOWEVER CONSUMER DECLINED TO HAVE A 30,000 DOLLAR TRUCK REPAIRED, CONSUMER WAS THEN INFORMED THAT THE DAMAGE WAS MOST LIKELY CAUSED BY HIM DRIVING EXCESSIVELY, THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR ANY DAMAGES.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8012128June 19, 2002AIR BAGS, AIR BAGS:FRONTAL
AT 50MPH VEHICLE CRASHED, AND AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8011683June 12, 2002AIR BAGS:FRONTAL, SEAT BELTS:FRONT, SEAT BELTS:FRONT:ANCHORAGE
AT 25MPH VEHICLE CRASHED, UPON IMPACT, AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK THE SUDDEN IMPACT CAUSED CONSUMER TO HIT THE STEERING WHEEL CAUSING CONTUSIONS TO STERNUM AND BREAST. THE SEATBELT DID NOT LOCK. CONSUMER WAS TO THE LEFT SIDE OF THE STEERING WHEEL IN BETWEEN THE DOOR AND STEERING WHEEL. *JG
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8011309June 7, 2002SUSPENSION, STEERING: STEERING WHEEL/HANDLE BAR
UPON PURCHASING VEHICLE AND AFTER ACCUMULATING 500 ADDITIONAL MILES STEERING WOULD MAKE A TREMENDOUS GRINDING NOISE. PROBLEM HAS PROGRESSED TO TURNING EITHER DIRECTION WITH SAME NOISE PROBLEM WITH ADDITIONAL POPPING. DEALERSHIP REPLACED STEERING COLUMN AND SHAFT WITH NO CHANGE IN CONDITION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8011059June 4, 2002SUSPENSION:REAR
REAR END MAKES VEHICLE BOUNCE WHEN IT HITS A BUMP IN THE ROAD, MAKING IT DIFFICULT TO CONTROL VEHICLE.*AK CONSUMER STATES THAT THE BOUNCE IS SO BAD, THAT THE TIRES SEEM TO LEAVE THE PAVEMENT, WHEN CHANGING LANES, THE VEHICLE LITERALLY JERKS CONSUMER INTO THE NEXT LANE, THE DEALER CAN NOT FIND A REMEDY FOR THE PROBLEM. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010828May 31, 2002STEERING, STEERING: STEERING WHEEL/HANDLE BAR
WHEN DRIVING AT ANY SPEED, STEERING MAKES LOUD NOISE, SOUNDS LIKE STEERING IS GOING TO FALL APART. DEALERSHIP REPLACED STEERING COLUMN; HOWEVER, PROBLEM IS STILL OCCURRING. *AK *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010761May 30, 2002ELECTRICAL SYSTEM
CONSUMER STATES THAT WHILE DRIVING ALL THE DIGITAL READINGS ON THE DASH CAME ON. THE TURN SIGNAL, HEADLIGHTS, BRAKES ETC. A RED LIGHT SENSOR ON THE DASH CAME ON AND THE HEADLIGHTS CAME BACK ON. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010674May 29, 2002SUSPENSION:FRONT
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, STEERING WHEEL WILL WANDER OFF TO THE LEFT. DEALERSHIP IS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010534May 28, 2002SUSPENSION:REAR
WHILE DRIVING 65 MPH AND TOWING A HORSE TRAILER, REAR OF VEHICLE LOCKED UP. DEALER DETERMINED REAR AXLE NEEDED TO BE REPLACED.*AK *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8009893May 15, 2002AIR BAGS:FRONTAL
VEHICLE WAS HIT HEAD ON WHILE DRIVING 50 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER HIT HIS HEAD ON STEERING WHEEL AND SUFFERED KNEE/ NECK, AND BACK INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8009171May 3, 2002VISIBILITY:REARVIEW MIRRORS/DEVICES
ON BOTH SIDES OFF VEHICLE HANDLE THAT HOLDS IN SIDE MIRROR HAS SNAPPED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #761484May 3, 2002VISIBILITY:GLASS, SIDE/REAR
CLOTHING HOOKS LOCATED ABOVE BACK WINDOWS INSTEAD OF BACK DOORS CAUSING UNSAFE CONDITION WHEN IN USE. YOU CANNOT SEE THROUGH YOUR BACK WINDOWS. I CONTACTED THE DEALERSHIP & MANUFACTURER AND WAS TOLD NOTHING WOULD BE DONE ABOUT THIS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008960May 1, 2002ENGINE AND ENGINE COOLING:ENGINE:DIESEL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONSUMER STATES THAT THE CRANKCASE OIL FUMES ENTER THE CAB AT IDLE OR SLOW SPEED WHEN THE AIR CONDITIONER IS SET ON OUTSIDE AIR SETTINGS, WHEN THE AIR CONDITIONER IS SET ON RECIRCULATED OR CAB AIR ONLY, THIS CONDITION DOES NOT HAPPEN. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007864April 17, 2002SUSPENSION
WHILE DRIVING THE BACK OF VEHICLE SWERVED WHERE CONSUMER ALMOST LOST CONTROL. THE TAIL END SITS UP HIGH. CONTACTED DEALER AND DEALER INDICATED TO PUT CEMENT IN BACK END. NLMTHE WIND HAD COUGHT THE BACK END OF THE VEHICLE MAKING VEHICLE'S BACK END BREAK CONTACT WITH THE ROAD SURFACE CAUSING THE VEHICLE TO SLIDE FOUR(4) TO SIX(6) FEET TO THE LEFT. CONSUMER NO LONGER HAS THIS VEHICLE. *JG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007482April 12, 2002VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AND UPON PRESSING BRAKES, VEHICLE WILL LURCH ABOUT EIGHT OR NINE FEET.THIS HAS HAPPENED AT LEAST FIVE TIMES. TOOK VEHICLE TO DEALER, AND PROBLEM HAS NOT BEEN REMEDIED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #760608April 12, 2002STRUCTURE
THE BED OF THE TRUCK HIT AND DAMAGED THE CAB. THIS CAUSES CONCERN FOR THE SAFETY OF THE PASSENGERS IN THE CAB.*AK. CONSUMER WAS INFORMED THAT MANUFACTURER WOULD NOT BE LIABLE FOR DAMAGES AND THEY FELT THAT CONSUMER WAS DRIVING EXCESSIVELY TO CAUSE THE DAMAGE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0