Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#8019754September 30, 2002
TIRES:TREAD/BELT
CONSUMER STATES THAT THE TWO TIRES ON THE DRIVERS SIDE EXPERIENCED TREAD SEPERATION WHILE THE CONSUMER WAS DRIVING AT 70MPH, THERE WAS NO DAMAGE TO THE VEHICLE. CONTACTED DEALER. ORIGINAL EQUIPMENT, 4K MILES, P255/55R20, MOUNTED ON A 2002 DODGE RAM. NLM CONSUMER STATED THAT THE TWO TIRES WERE ON DRIVERS SIDE AND DOT # M62A HMWR 2002. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767865September 29, 2002
STEERING:RACK AND PINION, POWER TRAIN:DRIVELINE:DRIVESHAFT
REAR END STARTED HOWLING VERY LOUDLY. SHE STARTED SLOWING DOWN WHEN THE REAR END LOCKED UP AND THE DRIVESHAFT FELL OUT ONTO THE ROAD. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767796September 27, 2002
SUSPENSION:FRONT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767759September 26, 2002
TIRES, STRUCTURE:BODY:DOOR, POWER TRAIN:DRIVELINE:DRIVESHAFT
NONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767729September 25, 2002
SUSPENSION
TRUCK VIBRATES A LOT ON THE HIGHWAY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019397September 25, 2002
AIR BAGS:FRONTAL
CONSUMER STATES WHILE DRIVING AT 35MPH IN A FRONTAL COLLISON NONE OF THE AIRBAGS DEPLOYED ON IMPACT. PASSENGER WAS SERIOUS INJURED. VEHICLE WAS BADLY DAMAGED. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8019480September 25, 2002
SUSPENSION:FRONT
CONSUMER STATES WHEN DRIVING AND IF HIT ANY BUMP IN THE ROAD THE CAR VIOLENTLY PULLS TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019518September 25, 2002
SUSPENSION
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE REAR END JUMP INTO ANOTHER LANE THE DEALERSHIP IS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767461September 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTING ERRATIC, CLIMBING GRADE WILL NOT SHIFT DOWN TO LOWER GEARS AND THEN HARD GAS WILL CAUSE IT TO DOWNSHIFT, BUT THEN IMMEDIATELY RETURN TO LOWER GEAR. WHEN OVERDRIVE TURNED OFF, CANNOT GET TO DOWNSHIFT AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767283September 17, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I HAVE BEEN TO DEALERSHIPS IN CALIFORNIA AND FIND THAT THEIR JOB IS TO RUFUSE TO ADDRESS PROBLEMS WITH TRUCK. NO SAFETY DEFECT LISTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018574September 12, 2002
SUSPENSION:REAR
WHEN VEHICLE GOES OVER A BUMP REAR END SKATES AROUND, AND IT FEELS AS IF VEHICLE IS GOING TO LOSE CONTROL.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018382September 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE TRANSMISSION WILL SLIP FROM 2ND TO 3RD GEAR AND WILL MAKE A LOUD NOISE. IT WILL BE HARD FOR CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567325September 4, 2002
VEHICLE SPEED CONTROL, TRAILER HITCHES, POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE ACCELERATEED ON ITS OWN WHILE THE CONSUMER WAS TRAVELING DUE TO DEFECTIVE THROTTLE POSITION CONTROL SENSOR FAILURE AND WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766637September 3, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE DRIVERS AND PASSENGERS SIDE BREAKAWAY MIRRORS BROKE AND WILL NO LONGER STAY IN PLACE. THE DRIVERS SIDE MIRROR BROKE ABOUT A MONTH AGO ON 8/3/03 AND HAS BEEN ON NATIONAL BACKORDER SINCE. THE PASSENGER SIDE MIRROR BROKE YESTERDAY ON 9/1/02 AT THE BEGINNING OF A 300 MILE TRIP. I CONTACTED A LOCAL DEALERSHIP AND WAS TOLD THAT I WAS ONE OF OVER 3000 MIRRORS THAT WERE CURRENTLY ON BACKORDER. WHEN I CALLED THE MANUFACTURER AFTER THE SECOND MIRROR BROKE, I WAS TOLD THAT THERE WERE NO RECALLS ON THE MIRRORS AND THAT IT WOULD BE ANOTHER 2 WEEKS BEFORE I WOULD BE ABLE TO GET A REPLACEMENT. WHEN I ASKED HIM IF THE NEW MIRRORS WOULD HAVE THE DEFECTS FIXED, HE JUST SAID THAT THEY WOULD BE DIFFERENT THAN THE ONES THAT I HAVE NOW AND SHOULD LAST LONGER THAN THE ONES THAT I CURRENTLY HAVE. I ASKED HIM WHAT I WAS SUPPOSED TO DO WITH THE BROKEN MIRRORS UNTIL THEN AND HE TOLD ME THAT I WOULD JUST HAVE TO LIVE WITH THEM. I NOW HAVE A THREE MONTH OLD TRUCK THAT I CAN'T USE EITHER OF THE SIDE MIRRORS ON AND HAVE TO DRIVE IT LIKE THIS FOR AT LEAST ANOTHER TWO WEEKS WITH THE CURRENT MIRRORS SWINGING AROUND UNTIL I CAN GET THEM FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766650September 3, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE DRIVER'S SIDE VIEW MIRROR ASSEMBLY CAME LOOSE AT THE SWIVEL POST. THIS ALLOWED THE MIRROR TO MOVE BACK AGAINST THE SIDE OF THE VEHICLE DRIVER'S SIDE WINDOW WHEN IN FORWARD MOTION. WHEN STOPPING OR MOVING BACKWARD, THE MIRROR MOVES TO THE FULL FORWARD POSITION. IT IS ALMOST IMPOSSIBLE (AND HIGHLY DANGEROUS) TO DRIVE THE VEHICLE WITH A MALFUNCTIONING MIRROR. I HAVE HAD TO TEMPORARILY TAPE THE MIRROR IN PLACE TO THE DOOR IN ORDER TO DRIVE. THE VEHICLE WILL NOT PASS VIRGINIA SAFETY INSPECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017257August 27, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN CRUISE CONTROL IS SET AND VEHICLE GOES ON AN UPGRADE OR HITS IT WILL ACCELERATE INTENSIVELY. CONSUMER FEELS IF ON ICE IT COULD BE VERY DANGEROUS.*AK. CONSUMER STATES THERE ARE ALSO PROBLEMS WITH THE TRANSMISSION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017337August 27, 2002
SUSPENSION:REAR
SINCE FIRST DAY OF PURCHASE OWNER HAS NOTICED AND COMPLAINED THAT REAR SUSPENSION HAS A TENDENCY TO SWAY WHEN DRIVING ON A SLUMP/BUMP IN THE ROAD. DEALERSHIP IS UNAWARE WHAT THE CAUSE IS. OWNER IS CONCERNED BECAUSE HIS WIFE IS AFRAID TO DRIVE DUE TO ERRATIC HANDLING OF VEHICLE ON THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017197August 26, 2002
VEHICLE SPEED CONTROL
WHEN VEHICLE IS AT A COMPLETE STOP AT IDLE, VEHICLE WILL QUIT RUNNING OR REV UP TO 1000 RMPS, AND LURCH FORWARD. CONTACTED DEALER, WHO INFORMED CONSUMER THEY WERE AWARE OF THE PROBLEM, AND THEIR QUICK SOLUTION WAS TO LEAVE AIR CONDITIONER ON.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766252August 26, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH OUTSIDE MIRRORS FAILED. THE SPRING LOADED MECHANISM THAT HOLDS THE MIRRORS IN PLACE FAILED. I CONTACTED THE DEALERSHIP TO ORDER THE PARTS AND LEARNED THEY ARE ON BACKORDER AND WILL BE ABOUT TWO WEEKS TO GET REPLACEMENTS. I ALSO CONTACTED THE CHRYSLER CUSTOMER SERVICE NUMBER AND WAS TOLD THEY HAD NO IDEA IF ANY CHANGES WERE BEING MADE TO THE PART OR NOT. IF THEY REPLACE THESE MIRRORS WITH THE SAME THING THEY WILL MALFUNCTION AGAIN. THIS IS A LARGE TRUCK, YOU NEED OUTSIDE MIRRORS TO DRIVE IT. YOU NEED THE MIRRORS TO SEE THE VEHICLES BESIDE YOU. A RECALL SHOULD BE DONE TO ENSURE THAT THE PROPER CHANGES ARE MADE TO THESE COMPONENTS. I WAS TOLD THERE WERE 1500 OF THESE MIRRORS ON ORDER, SO EVIDENTLY I AM NOT THE ONLY ONE WITH THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766176August 25, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE DRIVERS SIDE MIRROR CAME LOSE ON THE FREEWAY. I HAD TO GO TO THE DEALER TO FIX IT. I THINK DODGE SHOULD RECALL THE MIRRORS, BECAUSE THIS COULD CAUSE A MAJOR ACCIDENT. THIS COULD ALSO CAUSE DAMAGE TO THE TRUCK, POSABLE EVEN BREAKING THE GLASS OUT OF THE DOOR OR WINDSHIELD! THIS WOULD MOST LIKELY RESULT IN A DEADLY CAR ACCIDENT. IF IT WASN'T A POWER MIRROR THE CORDS WOULDN'T HAVE STOPPED IT, AND INSTEAD OF THE IT JUST DANGLING THERE IT WOULD BECOME A PROJECTILE WHICH COULD KILL A PEDESTRIAN! OR DAMAGE ANOTHER CAR. THE PROBLEM IS SO SMALL THAT DODGE COULD FIX THE PROBLEM EASILY AND COST AFFECTIVELY, AND AVOID ALL THE BAD PRESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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