Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10561127January 23, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NHTSA RECALL NOTICE FOR CAMPAIGN 13V529000 (STEERING) AND THE PART WILL NOT BE AVAILABLE FOR THE SIX WEEKS. THE DEALER AND THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561047January 22, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 . THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER ADVISED THAT ONE REMEDY PART PER WEEK WAS BEING SENT BY THE MANUFACTURER TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560818January 21, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560339January 17, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000(STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR AT LEAST ANOTHER YEAR BECAUSE THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560343January 17, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THAT THE DEALER WOULD ONLY RECEIVE ONE REPAIR KIT PER WEEK. THE DEALER ADDED THE CONTACT TO A WAITING LIST BUT COULD NOT PROVIDE A DATE FOR THE CONTACT TO RETURN THE VEHICLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560405January 17, 2014
STEERING, POWER TRAIN
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560407January 17, 2014
STEERING, POWER TRAIN
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560408January 17, 2014
STEERING, POWER TRAIN
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE SAME EXACT LETTER. THE LETTER STATES THAT THIS DEFECT COULD CAUSE A DRIVER TO WRECK AND LOSE CONTROL OF THE VEHICLE. I FEEL THAT TIME HAS EXCEEDED FOR THEM TO MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560418January 17, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING A LEFT TURN, THE THROTTLE CONTROL WARNING LAMP ILLUMINATED AS THE ACCELERATOR FAILED TO ENGAGE. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE T HE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,565 AND THE CURRENT MILEAGE WAS 28,113. THE CONSUMER STATED THE ACCELERATOR FAILURE OCCURRED AT LOW SPEEDS, WHILE MAKING LEFT TURNS. THE FAILURE WOULD LAST UP TO 15 SECONDS. THE VEHICLE ALSO ACCELERATED ON ITS OWN TWICE. ON TWO SEPARATE OCCASIONS, THE TRUCK WOULD NOT START. UPDATED 03/11/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560224January 16, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560227January 16, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE REMEDY PERFORMED HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS NOT ABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560291January 16, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000(STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE AND ON A NATIONAL BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560027January 15, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 HD. THE CONTACT WAS DRIVING 30 MPH WHEN THE LEFT SIDE TIE ROD END SNAPPED AND CAUSED THE LEFT SIDE OF THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560035January 15, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE FAILED TO RESPOND TO BRAKING ATTEMPTS. THE CONTACT STATED THAT HE HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR THE BRAKES ENGAGE. IN ADDITION, THE ENGINE RPMS WERE EXCESSIVELY HIGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 04/14/14*LJ UPDATED 04/22/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560086January 15, 2014
POWER TRAIN, ENGINE
WHILE DRIVING ON THE HIGHWAY TRAFFIC AHEAD WAS COMING TO A STOP BECAUSE OF A TRUCK MAKING A LEFT HAND TURN I APPLIED THE BRAKES AND THE ENGINE CONTINUED TO STAY AT THE SAME SPEED.I AVOIDED AN ACCIDENT BY SHIFTING INTO NEUTRAL AND NOTICED THAT THE ENGINE WAS RUNNING AT 1,800 RPM.I THEN PUT THE TRUCK INTO DRIVE WITH THE BRAKES APPLIED AND IT STARTED TO DOWNSHIFT THE TRANSMISSION VERY HARD. THIS OCCURRED SEVERAL OTHER TIMES AS I DROVE HOME. I TOOK THE TRUCK TO THE DEALER THE NEXT MORNING AND HAD IT SERVICED FOR A RECALL AND THE PROBLEM OF A STUCK THROTTLE WHICH I THOUGHT TO BE THE PROBLEM.I WAS CALLED BACK TO PICK UP THE TRUCK ON 1/10/2014 AND IMMEDIATELY HAD THE SAME PROBLEM LATER THAT DAY. I TOOK THE TRICK BACK TO THE DEALER ON 1/13/2014 AND HAVE YET TO RECEIVE AN ANSWER TO THE PROBLEM ONLY THAT THEY CAN NOT FIND A PROBLEM WITH IT. THIS CONCERNS ME VERY MUCH AS THIS CONDITION COULD AND WILL IN THE FUTURE CAUSE AN ACCIDENT,INJURY OR DEATH SHOULD IT OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559794January 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE CONTACT STATED THAT HER LOCAL DEALER INFORMED HER THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL APRIL OR MAY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559549January 13, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. HE RECEIVED TWO RECALL NOTICES, NHTSA RECALL 13V239000 POWER TRAIN WAS RECEIVED IN JULY 2013; AND NHTSA RECALL, 13V527000 , STEERING WAS RECEIVED IN JANUARY 2014 BOTH RECALLS INDICATED HE COULD LOSE CONTROL AND CRASH WITHOUT WARNING. HE WAS REQUIRED TO SIGN A MOTOR VEHICLE DOCUMENT INDICATING THE VEHICLE WAS SAFE TO DRIVE FOR COMMERCIAL PURPOSES INCLUDING CARRYING A LOAD. HE NOW HAS LIMITED USE OF THE VEHICLE DUE TO THE POTENTIAL SAFETY RISK STATED IN BOTH RECALLS ONE OF WHICH INDICATED THAT THE FRONT END COULD FAIL DUE TO IMPROPER WELDING AND THE LEFT TIE ROD MANY FRACTURE. THERE ARE NO FAILURES AT THIS TIME. HE WAS ADVISED BY THE CHRYSLER RECALL CENTER THAT THEY WILL DISCUSS WHAT ACTIONS THEY WOULD TAKE REGARDING A CRASH ONLY WHEN OR IF A CRASH DID OCCUR. THE CONTACT IS EXTREMELY CONCERNED ABOUT THE SAFETY RISK INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559576January 13, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT BOTH UPPER AND LOWER PASSENGER'S SIDE BALL JOINTS FAILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD IMPACT THE STEERING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559660January 13, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559707January 13, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND WAS ADVISED BY THE DEALER THAT THEY CAN ONLY ORDER ONE PART PER WEEK AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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