Dodge Ram Complaints (1998)

1,390 consumer complaints on file.

#708250July 6, 1999
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), UNKNOWN OR OTHER
WE STARTED TO HAVE PROBLEMS WITH THE VAN SINCE IT WAS PURCHASED, WE WENT BACK TO THE DEALER RIGTH AFTER WE NOTICED A FEW PROBLEMS WITH THE VAN, SUCH AS CAR PULLING TO THE RIGTH AND A LOUD THUMP SOUND COMING FROM THE RIGTH REAR SIDE EVERY TIME WE PASS THOSE SPEED BUMPS. AND WHEN THEY INSPECTED THE VAN THEY (THE DEALER TECHNICIANS), TOLD ME THAT A SHOCK ABSORVER NEEDED TO BE REPLACE AND ALIGNMENT WAS NEEDED AS WELL. AFTER THIS TWO THINGS WERE DONE, EVERYTHING WENT DOWN THE HILL....WHEN I DROVE HOME THE VAN I NOTICED THAT VAN WAS PULLING STILL TO THE RIGTH AND A NOISE WAS COMING FROM THE LEFT FRONT SUSPENSION WHEN BRAKING, IS MORE LIKE A CRACKING NOISE, I'LL MENTION THAT THIS WAS'T HAPPENING ALL THE TIME, BUT THE PULLING TO THE RIGTH WAS. WE WENT BACK WITH THEM, THEY ALIGNED AGAIN...BUT, THIS TIME THE VAN WAS NOT PULLING TO THE RIGTH BUT TO THE LEFT INSTEAD, THIS HAPPEND WHEN DRIVING STRAIGTH OR WHEN BRAKING AS WELL, WE WENT BACK TO THE SAME DEALER, BUT AFTER SOME ATTEMPSOF FIXING THIS PROBLEM AND A VERY UNPLEASENT EXPERIENCES WITH THEIR (CUSTOMER REPRESENTAIVES) AT DESPLAINES DODGE DEALER, NOT TO TRY AGAIN WIH THEM, WE CONTACTED CHRYSLER REPRESENTATIVES, AND TOLD THEM ABOUT THE VERY DUMB COMMENT THE CUSTOMER REPRESENTATIVE OF DESPLAINES DODGE DEALER, THAT THEY SUGGESTED TO TAKE THE VAN TO A 5 STARS SHOP THE COMMENT THE CUSTOMER REPRESENTATIVE MADE WAS (THAT THE VAN WAS PULLING TO THE RIGTH BECAUSE IT WAS A SAFETY FEATURE BUILD IN THE VAN TO PREVENT PEOPLE WANDER TO THE TO THE LEFT IN CASE THE FELL SLEEP, THIS WAS A VERY DUMB THING TO SAID. SO FINALLY WE WENT TO THAT 5 STARS DEALER, AND A (BIG) INPROVEMENT WAS ACHIEVE, THE VAN WAS PULLING LESS BUT ON THIS OCCASION INSTEAD OF PULLING TO RIGTH IT STARTED TO PULL TO THE LEFT AND THE STEERING WHEEL WAS NOT STRAIGHT, IT WAS CROOCKED TO THE LEFT AND BEFORE WAS TO THE RIGHT. I NOTICED MORE PLAY ON THE STEERING WHEEL. I'LL MENTION THAT EVER SINCE WE HAVE THIS VAN IN OUR POSSESSION THE STEERING WHEEL NEVER TH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708275July 6, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
LEFT AND RIGHT MIRRORS VIBRATE EXCESSIVELY, AND MAKE THEM USELESS ABOVE 35 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841340June 29, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 45-50 MPH, AND THE AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#841119June 24, 1999
VEHICLE SPEED CONTROL
ONGOING/INTERMITTENT PROBLEM WITH CRUISE CONTROL, WHENEVER CRUISE CONTROL IS ENGAGED, VEHICLE WILL GO BEYOND CONTROL SETTING. CONSUMER HAS AN APPIONTMENT FOR VEHICLE INSPECTION. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840394June 17, 1999
SUSPENSION
AT 35-45 MPH VEHICLE VIBRATES . THE DEALER HAS PUT 5 SETS OF TIRES ON THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836814June 9, 1999
SUSPENSION:REAR, AIR BAGS:FRONTAL
WHILE DRIVING AROUND A CORNER AT APPROXIMATELY 15MPH THE SWAY BAR FELL OUT. DROVE TO DEALER & MECHANIC NOTICED THE SWAY BAR HANGING & HAD TO REPAIR IT. THE 2ND INCIDENT: HAD LOST STEERING CONTROL & HIT A TREE. NEITHER AIR BAG DEPLOYED UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#838097June 8, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES, AND VEHICLE WAS TOTALED. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#707218June 4, 1999
ELECTRICAL SYSTEM:HORN
THE HORN IS ALMOST IMPOSSIBLE TO WORK IN AN EMERGENCY. YOU HAVE TO HIT IT IN EXACLY THE RIGHT SPOT FOR IT TO WORK WITH A SIZABLE AMOUNT OF FORCE. I TOOK IT TO THE DEALER THINKING IT WAS A PROBLEM WITH MY VEHICLE ALONE. THEY SAID THEY TESTED IT AND IT WAS THE SAME AS ALL OTHER HORNS. I HAVE ALMOST BEEN INVOLVED IN SEVERAL ACCIDENTS BECAUSE I HAVE NOT BE ABLE TO WARN A PERSON MOVING INTO MY LANE BECAUSE I COULD NOT GET MY HORN TO WORK. PLEASE LOOK INTO THIS ISSUE AS I FEEL IT POSES A THREAT OF DANGER TO ANYONE WHO OPPERATES THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838796June 3, 1999
AIR BAGS:FRONTAL
CONSUMER REAR ENDED ANOTHER VEHICLE AT ABOUT 50 TO 55 MPH, AND NEITHER DRIVER'S OR PASSENGER'S AIR BAGS DEPLOYED. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#836862June 2, 1999
VEHICLE SPEED CONTROL
WHEN CONSUMER TURNED ON ENGINE AND MOVED THE TRANSMISSION PAWL FROM PARK TO DRIVE, AND UPON STEPPING ON BRAKE PEDAL, VEHICLE TOOK OFF IN REVERSE, CRASHING INTO ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#707068June 1, 1999
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
HEADLIGHT SWITCH FAILED TO CONNECT 3 OR 4 TIMES WHEN PULLED AS THOUGH SHAFT WAS SIMPLY IN A HOLE. ACCELERATOR STUCK AND I HAD TO BRAKE HEAVILY BEFORE IT RELEASED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707088June 1, 1999
ELECTRICAL SYSTEM:HORN
MANY OF MY FRIENDS HAVE THE SAME PROBLEM WITH 1998 DODGE TRUCKS, CHRYSLER SAYS IT IS "NORMAL" AND WILL NOT FIX. HORN BUTTON WAS RE-DESIGNED FOR 1999 AND DOES NOT HAVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707037May 31, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY MENTIONE DFOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706982May 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
A VISITING RELATIVE FROM THE EAST COAST MENTIONED THAT THE DODGE PICKUP WAS NOT HELD IN HIGH ESTEEM DUE TO THE TRANSMISSIONS NOT HOLDING UP UNDER SNOW PLOWING WORK. THIS DIDN'T CAUSE ME ALARM SINCE MY TRUCK IS USED FOR PASSENGER USE ONLY. EXACTLY 10 DAYS LATER MY TRANSMISSION WENT OUT. THE DEALER "RECONDITIONED" IT AND IT LASTED LESS THAN 1000 MILES BEFORE FAILING AGAIN. TO BE CONTINUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836734May 26, 1999
AIR BAGS:FRONTAL
WHILE MAKING A TURN DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED FOR NO REASON. DRIVER WAS UNJURED ON BOTH HANDS. SKIN WAS SCRAPED FROM KNUCLES AND HAD NUMBNESS FOR 48 HOURS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#706891May 26, 1999
POWER TRAIN:AXLE ASSEMBLY
DRIVER PROCEEDING ALONG INTERSTATE AT 60 MPH WITH CRUISE ENGAGED WHEN FELT A JOLT IN REAR END AND TRUCK STARTED FISHTAILING. TRUCK STRUCK SIDE BARRIER, SPUN, CROSSED 3 TRAFFIC LANES AND CAME TO STOP. RIGHT REAR WHEEL ASSEMBLY WAS DETATCHED AND HAD COME TO REST ALONG SHOULDER. SUBSEQUENT DEPARTMENT MECHANIC INSPECTION REVEALED WHAT APPEARS TO BE SHEARING OF AXLE, WITH CENTER OF AXLE APPEARING POROUS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#706728May 21, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PULLS SERVERELY TO LEFT & RIGHT. ROTORS/CALIPERS/PADS ALL REPLACED # OF TIMES, STILL PULLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706679May 20, 1999
ELECTRICAL SYSTEM:HORN
HORN DIFFICULT TO ACTIVATE, REQUIRES EXTREME FORCE IN VERY SPECIFIC LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838177May 19, 1999
SEAT BELTS:FRONT:WEBBING
WHEN APPLYING BRAKES IN AN EMERGENCY SITUATION, DRIVER'S/PASSENGER'S SEAT BELTS DID NOT LOCK. NEITHER DID THE SEAT BELTS THAT HELD PASSENGERS IN REAR SEATS AND 3 YOUNGER CHILDREN. THE DRIVER AND ALL PASSENGERS WERE INJURED. THE DEALER IS AWARE OF THE SITUATION. THE SEAT BELTS HAVE NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#836906May 18, 1999
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING AT ANY SPEED, SPEED IS ACTING INTERMITTENTLY IN WHICH THE ENGINE IS IDLING HIGH DUE TO THE VEHICLE SPEED CONTROL MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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