Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10606896June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606904June 30, 2014
STEERING
TL * THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607002June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT HEARD A NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607065June 30, 2014
STEERING
RECEIVED FIRST RECALL AND CALLED DEALER AND WAS TOLD I WAS PUT ON THEIR LIST TO HAVE FIXED. CALLED BACK A FEW TIMES AND WAS TOLD I AM STILL ON THERE LIST. I JUST RECEIVED ANOTHER RECALL FOR THE SAME THING AND STILL NOT FIXED AFTER 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607170June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607181June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER DID NOT HAVE THE PARTS FOR THE REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606748June 29, 2014
STEERING
RECEIVED FIRST RECALL AND CALLED DEALER AND WAS TOLD I WAS PUT ON THEIR LIST TO HAVE FIXED. CALLED BACK A FEW TIMES AND WAS TOLD I AM STILL ON THERE LIST. I JUST RECEIVED ANOTHER RECALL FOR THE SAME THING AND STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606801June 29, 2014
STEERING
I KEEP RECEIVING AN "IMPORTANT RECALL NOTICE" FOR THE LEFT TIE ROD FROM CHRYSLER BUT THEY WILL NOT MAKE ENOUGH PARTS TO GET IT FIXED. THERE LAST LINE ON THE NOTICE IS " WE'RE SORRY FOR ANY INCONVENIENCE, BUT ARE SINCERELY CONCERNED ABOUT YOUR SAFETY". IF THEY REALLY CARED ABOUT MY SAFETY THEY WOULD MAKE A LOT MORE PARTS TO FIX MY TRUCK AND THE OTHER 100 OR SO THAT ARE WAITING IN NORTHWEST MONTANA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606857June 29, 2014
SUSPENSION, STEERING
THIS IS IN REF TO SAFETY RECALL N49 / NHTSA 13V-529. I RECEIVED A RECALL FORM DODGE AND TOOK MY TRUCK INTO MILLER'S DODGE IN MARTINSBURG WV. THE SERVICE DEPT. LOOKED AND SAID YOUR LEFT TIE ROD BALL STUD NEEDED TO BE REPLACED. I HAVE CALLED TO CHECK ON THE PART STATUS 3 TIMES. IT HAS BEEN 5 MONTHS AND EVERYTIME I PUT MY FAMILY IN THE TRUCK THEY ARE AT RISK. I AM TOLD THAT THE PART IS ON BACK ORDER. I RECEIVED ANOTHER RECALL NOTICE FROM DODGE WHICH PROMPTED ME TO LOG THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606679June 28, 2014
STEERING
WE WERE NOTIFIED IN JANUARY OF A RECALL ON THE LEFT TIE ROD BALL STUD. WE CONTACTED OUR LOCAL RAM DEALER LITHIA TO TAKE CARE OF THE RECALL. OUR VEHICLE WAS INSPECTED AND FOUND TO NEED THE PARTS REPLACED AND THEN TOLD THE PARTS WERE ON BACK ORDER AND WAITING FOR CHRYSLER TO RELEASE THEM. WE HAVE CHECKED WITH LITHIA NUMEROUS TIMES SINCE THEN ON THE AVAILABILITY OF THE PARTS AND CONTINUE TO BE TOLD THEY ARE UNAVAILABLE. WHEN QUESTIONED ABOUT THE PART TODAY THE SERVICE MANAGER [XXX] BECAME RUDE, BELLIGERENT, AND UNCOOPERATIVE. AFTER I HUNG UP ON HIM HE CALLED MY WIFE AND WAS ABLE TO MAKE THE PARTS SUDDENLY AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606418June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606439June 27, 2014
STEERING
TL * THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN THE CONSUMER STATED A SECOND FAILURE OCCURRED. UPDATED 09/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606547June 27, 2014
STEERING
I HAVE RECEIVED MY FOURTH RECALL NOTICE FOR N49/NHTSA 13V-529. DEALER IN LEXINGTON PARK STILL HAS NO PARTS. I AM ON WAITING LIST FOR THE PAST 4 MONTHS. CHRYSLER IS FAILING TO TAKE ACTION ON RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606138June 26, 2014
SUSPENSION, STEERING
I RECEIVED A RECALL NOTICE IN JANUARY ABOUT THE LEFT TIE ROD BALL STUD POSSIBLY BREAKING. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT MY VEHICLE WAS IN NEED OF THIS REPAIR BUT THAT THEY DID NOT CURRENTLY HAVE THE PARTS. IT HAS NOW BEEN OVER SIX MONTHS AND I STILL HAVE NOT HEARD ANY WORD FROM THE DEALER THAT THEY HAVE THE PARTS TO DO THIS NEEDED REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606191June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606177June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED ONE PART PER WEEK WAS BEING SENT BY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. UPDATED 8/11/14*CN UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606247June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606268June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:STEERING (13V529000). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606328June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP, THE VEHICLE WOULD SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT THE STEERING WHEEL VIBRATED IN AN UNSTABLE MANNER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE IN ORDER TO PERFORM THE REPAIRS. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605934June 25, 2014
SERVICE BRAKES, STEERING
WHILE DRIVING SOUTH HAULING A HORSE TRAILER ON A TWO LANE HIGHWAY, MY TRUCK WOULD HIT A SLIGHT BUMP OR RIDGE IN THE ROAD AND START VIOLENTLY SHAKING. THE ONLY REMEDY IS TO SLOW TO A STOP. THE STEERING WHEEL SHAKES VIOLENTLY, IT IS HARD TO STEER, THE BRAKES CAN'T SLOW LIKE NORMAL. IT IS A DANGEROUS NOT ONLY TO OCCUPANTS IN THE VEHICLE, BUT TO OTHER PEOPLE ON THE ROAD. THIS VEHICLE IS A HAZARD TO EVERYONE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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