Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10654892November 13, 2014
ENGINE, POWER TRAIN, STRUCTURE:BODY
TOWING 5TH WHEEL TRAILER UPHILL IN LOW GEAR, LOST POWER,BIG BANG SMOKE FIRE.!!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10654631November 12, 2014
ELECTRICAL SYSTEM
THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THE TRUCK NEW LAST YEAR. THE TIPM HAS BEEN REPLACED TWICE ALONG WITH COUNTLESS USELESS TRIPS TO THE DEALER JUST TO LISTEN TO THEM SAY THEY CAN'T FIX IT UNTIL IT GETS WORSE SO THEY CAN FIND IT, AND GO FIGURE IT IS IN THE SHOP AGAIN WITH INSUFFICIENT VOLTAGE ISSUES WHICH CAUSE LIGHTS TO GO OUT OR STAY ON OR BLINK, THE TRUCK NOT TO START OR TO INVOLUNTARILY ACCELERATE, MELTED CHARGERS IN THE CHARGER PORT THAT ONLY WORKS WHEN IT WANTS TO, INTERMITTENT POWER TO MY TRAILER BRAKES, AND LOST TIME AND MONEY AS THIS IS MY WORK TRUCK!!! THEY ARE QUICK TO REPLACE THE TIPM BUT THEIR FIX NEVER SEEMS TO LAST LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653975November 10, 2014
ENGINE
WHEN DRIVING THE TRUCK I WILL OCCASIONALLY SMELL A VERY STRONG DIESEL EXHAUST ODOR FROM THE A/C VENTS IN THE CABIN OF THE TRUCK, ONLY WHEN FRESH AIR IS SELECTED (NOT RECIRCULATE). I HAVE NOTICED THIS SMELL ONLY OCCURS WHEN COMING TO A STOP, AND USUALLY CORRESPONDS WHEN THE TRUCK IS IN A REGENERATION PROCESS. THE ONLY INDICATOR I HAVE FOR REGENERATION IS SEVERELY DECREASED FUEL MILEAGE THE VERY STRONG UNTREATED EXHAUST SMELL BEING EMITTED INTO THE CABIN OF THE TRUCK. AFTER 5 VISITS TO THE DEALERSHIP FOR ATTEMPTED WARRANTY REPAIR, THE TRUCK STILL WAS NOT REPAIRED AND THE CONDITION CONTINUED. I CONTACTED CHRYSLER'S CUSTOMER CARE AND TO SEEK RESOLUTION AND WAS ASSIGNED A CASE NUMBER. IN THE MEANWHILE, I WAS INSTRUCTED BY THE DEALERSHIP TO KEEP THE VENTILATION SYSTEM IN RECIRCULATION MODE TO AVOID BREATHING IN THE EXHAUST FUMES. SUBSEQUENTLY, AFTER SEVERAL DIFFERENT CONVERSATIONS WITH CHRYSLER CUSTOMER CARE STAFF, I WAS INFORMED THIS IS A "CHARACTERISTIC" OF THE VEHICLE AND THAT I RESERVED MY LEGAL RIGHTS TO PURSUE ACTION. CHRYSLER KNOWS THIS IS A PROBLEM, AND WOULD RATHER SEEK PROTECTION FROM LEGAL SETTLEMENT OR SOME OTHER MEANS TO AVOID ADDRESSING THE PROBLEM. I DON'T THINK THE OWNERS OF THESE VEHICLES (INCLUDING MYSELF) SHOULD BE EXPOSED TO UNTREATED EXHAUST IN THE CABIN OF THE TRUCK, PERIOD. THIS IS A CARBON MONOXIDE SAFETY HAZARD THAT NEEDS TO BE REVIEWED AND ADDRESSED. UPON RESEARCH I DISCOVED SIMILAR COMPLIANTS WERE MADE TO THE NHTSA FOR MODEL YEARS 2010 AND 2011. ADDITIONAL RESEARCH SHOWS OTHER RAM 2500/3500 OWNERS WITH THE 6.7 CUMMINS TURBO DIESEL HAVE THE SAME ISSUE. I HAVE DOCUMENTATION OF ALL THE DEALERSHIP VISITS, ALL THE TIMES/DATES AND NAMES OF THE CHRYSLER EMPLOYEES I SPOKE WITH, ALONG WITH MY ORIGINAL COMPLAINT SENT TO CHRYSLER. FURTHERMORE, I HAVE THE RESEARCH DOCUMENTATION AVAILABLE FROM OTHER NHTSA COMPLIANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653582November 8, 2014
ENGINE, FUEL/PROPULSION SYSTEM
TRIED TO START TRUCK - DEAD JUMPED BATTERY - WENT AND BOUGHT A NEW BATTERY TRUCK RAN FINE DURING THE DAY - WENT OUT NEXT MORNING - TRUCK WOULD TRY TO TURN OVER BUT WOULDN'T START- TOOK IT TO DEALER- DEALER SAID TO DIAGNOSE WOULD BE $ 130 DOLLARS PAID FOR THAT- THEY SAID THAT THE BATTERY WAS NOT HOOKED UP CORRECTLY THEY FIXED IT- TOOK TRUCK HOME- TRIED TO START IT THE NEXT MORNING.. SAME THING WON'T TURN OVER- WILL CRANK BUT WON'T TURN OVER- CALLED DEALER HE SAID BRING IT IN - NOW THEY SAY THAT THE SENDING UNIT IN THE GAS TANK IS BAD - $ 750 TO FIX - INSTALLED NEW UNIT PAID THE BILL BROUGHT TRUCK HOME LAST NIGHT THIS MORNING TRUCK WON'T START- TRIED CALLING DEALER NO ANSWER-LEFT MESSAGE-NO CALL BACK... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652823November 5, 2014
POWER TRAIN, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
MY DRIVER WAS TRAVELING AT 80 MPH IN CRUISE CONTROL WHEN HE STARTED TO NOTICE A VIBRATION FROM THE TRUCK THAT WAS SHAKING THE MIRRORS. HE TOOK THE VEHICLE OUT OF CRUISE CONTROL AND STARTED TO DECELERATE. AT APPROXIMATELY 70 MPH A LARGE BANG WAS HEARD FROM BENEATH THE VEHICLE AND THE FRONT END OF THE TRUCK WAS LIFTED OFF OF THE PAVEMENT. THIS CAUSED THE VEHICLE TO BE TURNED SLIGHTLY SIDEWAYS WHEN IT CAME BACK DOWN INTO CONTACT WITH THE PAVEMENT WHILE TRAVELING AT 70 MPH! THANKFULLY MY DRIVER WAS ABLE TO CORRECT THE VEHICLE STRAIGHT BUT WHEN HE PUSHED ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND EVENTUALLY BRING IT TO A STOP. PARTS FROM THE TRUCK HAD BEEN STREWN DOWN THE INTERSTATE OVER APPROXIMATELY 200 YDS. THERE WAS A VEHICLE TRAVELING BEHIND MY DRIVER AT THE TIME OF THE INCIDENT BUT LUCKILY THEY WERE FAR ENOUGH BEHIND THAT THEY WERE ABLE TO TAKE EVASIVE ACTIONS TO AVOID ANY FLYING DEBRIS. THANKFULLY THERE WERE NO INJURIES OR AFTER INCIDENT ACCIDENTS THAT OCCURRED THOUGH I WOULD ATTRIBUTE THIS TO THE ALERT AND RESPONSIVE DRIVING OF BOTH MY DRIVER AND THE DRIVER OF THE VEHICLE BEHIND HIM. HAD THERE BEEN A VEHICLE DIRECTLY BEHIND OR TO THE SIDE OF HIM THERE COULD HAVE BEEN A MAJOR ACCIDENT POSSIBLY RESULTING IN INJURIES OR DEATH. THIS VEHICLE WAS TOWED TO A DODGE RAM DEALER WHERE WE WERE INFORMED THAT THE FRONT DRIVE SHAFT WAS THE PART THAT FAILED. WE WERE INFORMED BY DEALER PERSONNEL THAT THIS DRIVE SHAFT HAS A JOINT THAT IS NON-SERVICEABLE NOR EASILY INSPECTED AND THAT THIS WAS THE ROOT CAUSE OF THE FAILURE. OTHER PARTS THAT WERE EFFECTED WERE THE TRANSFER CASE (THE CASE WAS BROKEN IN TWO PIECES AND THE INTERNALS WERE BLOWN OUT), TRANSMISSION CRACKED BEYOND REPAIR, BRAKE LINES HAD BEEN SEVERED, FUEL LINES HAD BEEN SEVERED AND A HOLE WAS PUNCHED THROUGH THE CAB BOTTOM INTO THE PASSENGER AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652151November 3, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ACCELERATING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651330October 30, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE KEY WAS LOOSE AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 12/17/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE ELECTRONIC MODULE. UPDATED 9/29/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650795October 28, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649281October 22, 2014
STEERING
WHEN I ASKED DEALER ABOUT THIS RECALL, THE DEALER (SERVICE) CLAIMED THEY COULD NOT GET THE PART FROM MANUFACTURER. CAN YOU SEND THE PART TO ME AND I CAN TAKE IT OVER TO HAVE FIXED. I LIVE AND DRIVE IN ALASKA AND IF THIS IS AN ISSUE THEN I AM KIND OF SCARED. RECALL ID (?) N49/NHTSA 12V-529 SPECIFIC: CG203138 N49 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644063October 16, 2014
STEERING
2012 DODGE RAM. CONSUMER WRITES CONCERNING NOT BEING ABLE TO GET RECALL REPAIRS. *TGW RECALL # 13V529000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644631October 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643403October 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641893October 6, 2014
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE IDLE SPIKED AND DROPPED IN RUSH HOUR STOP AND GO TRAFFIC UNTIL THE TRUCK EVENTUALLY STALLED. I PLACED THE TRUCK IN PARK AND TRIED RESTARTING. THE "ELECTRONIC THROTTLE CONTROL" LIGHT ILLUMINATED IN THE DASH. I TURNED THE TRUCK OFF AND TRIED RESTARTING. THE STARTER TURNED OVER BUT THE TRUCK ACTED AS IF AN ELEMENT NEEDED FOR COMBUSTION WAS MISSING. I TURNED MY HAZARDS ON--AS TRAFFIC WAS CLEARING AROUND ME. I TRIED STARTING THE TRUCK A DOZEN TIMES BEFORE CALLING 911 (SINCE I WAS IN THE MIDDLE OF AN INTERSTATE HWY). I TEXTED A FRIEND WHO SAID TRY STARTING WITH THE ACCELERATOR PEDAL FULLY DEPRESSED--THE TRUCK STARTED, BUT THEN WENT RIGHT BACK TO SPIKING IDLE AND THE ENGINE DIED AGAIN. AT THIS TIME TRAFFIC WAS SPEEDING BY SO FAST ON BOTH SIDES THAT I COULD NOT EXIT THE VEHICLE. STATE PATROL CAME TO PUSH ME TO THE SHOULDER. TRUCK STARTED AGAIN ON THE SHOULDER AFTER SEVERAL ATTEMPTS AND I MANAGED TO MOVE IT ABOUT 50 FEET BEFORE IT DIED AGAIN. HAD TRUCK TOWED TO NEAREST DEALERSHIP WHERE THEY INFORMED ME IT MAY TAKE UP TO 2 WEEKS BEFORE THEY CAN DIAGNOSE MY TRUCK. STILL UNDER WARRANTY. SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE IN 6 WEEKS. FIRST TIME DEALERSHIP DROVE TRUCK 84 MILES AND RETURNED IT WITH A NOTE SAYING THEY COULD NOT REPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640894October 2, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640128September 30, 2014
POWER TRAIN
DRIVING AT OR NEAR HIGHWAY SPEEDS, VEHICLE WILL INTERMITTENTLY SURGE FORWARD AS IF SOMEONE BUMPED THE REAR BUMPER..HAS HAPPENED SEVERAL TIMES, OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639652September 28, 2014
STEERING
WAITING FOR 2 MONTHS FOR RECALL DEEMED UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639095September 25, 2014
STEERING
MY LEFT TIE ROD SNAPPED AS I WAS BACKING OUT OF MY PARKING SPOT. THERE IS ALREADY A RECALL ON THIS MATTER. WRITING TO YOU JUST TO GET THIS INFORMATION OUT TO AS MANY AS POSSIBLE. I WENT TO TRI COUNTY CHRYSLER IN POTTSTOWN, PA TO GET AN INSPECTION TO SEE IF I NEEDED THE RECALL WORK DONE. I WAS TOLD THAT I DID NOT NEED THE RECALL DONE, SO THEY ENTERED MY VIN IN SAYING THEY COMPLETED THE WORK. SO A COUPLE WEEKS LATER MY TIE ROD SNAPS, SO MUCH FOR NOT NEEDING THE RECALL DONE. SO I GET IT TOWED TO ANOTHER DEALER AND THEY SAY YES I NEED THE RECALL DONE AND DO THE WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS A VERY SERIOUS MATTER, I COULD HAVE BEEN SERIOUSLY INJURED OR COULD HAVE INJURED SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638678September 24, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF THE VEHICLE BEGAN TO DRAG ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE OUTER TIE ROD ASSEMBLY FRACTURED. THE TIE ROD ASSEMBLY WAS PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC ONE MONTH PRIOR TO THIS FAILURE. NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) WAS RELATED TO THE RECALL, BUT THE REMEDY WAS NOT CURRENTLY AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638118September 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE PASSENGER AIR BAG HAD BEEN UN-PLUGGED AND WEIGHT SENSOR HAD BEEN REMOVED. THE TECHNICIAN DECIDED TO RESET THE AIR BAG LIGHT, HOWEVER, THE WEIGHT SENSOR WAS NOT REPAIRED. THE CONTACT BELIEVED THAT THE VEHICLE HAD BEEN TAMPERED WITH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 11/19/14*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637769September 20, 2014
STEERING, SUSPENSION
MY VEHICLE IS SUBJECT TO RECALL N49/NHTSA 13V-529 RE: LEFT TIE ROD. I RECEIVED NOTICE OF RECALL QUITE SOME TIME AGO. I CALLED MY LOCAL DEALER, LITHIA DODGE OF MISSOULA, MT AND GOT ON "THE LIST" OF PERSONS WHO ARE SUBJECT TO THE SAME RECALL BUT WE ARE ALL WAITING FOR PARTS. I THINK I GOT ON THE LIST IN DECEMBER. I HAVE FOLLOWED UP ONCE OR TWICE WITH THE DEALER AND THEY TELL ME THEY ARE STILL WAITING ON PARTS FROM DODGE TO SATISFY THIS RECALL. PLEASE LOOK INTO THIS AND TELL ME WHAT MY RIGHTS ARE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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