Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10648270October 16, 2014
WHEELS
CHROME CLAD STEEL WHEELS RUSTING EXCESSIVELY FEAR OF WHEEL FACE (LUG) SEPARATING FROM WHEEL (PROPER). IT HAS PROGRESSIVELY GOTTEN WORSE FROM JUNE OF THIS YEAR TO NOW OCTOBER. TO THE POINT THAT IT IS AFFECTING ALL FOUR WHEELS NOW, IN DIFFERENT STAGES OF DECAY. I AM AFRAID TO DRIVE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641633October 6, 2014
ELECTRICAL SYSTEM, STRUCTURE, EXTERIOR LIGHTING
WHILE SEARCHING FOR A FIX FOR MY DASH WHICH JUST CRACKED I FOUND SEVERAL REPORTS OF AFTER THE DASH CRACKED WHERE ELECTRICAL ISSUES ARISE. AS IN HEADLIGHTS NOT WORKING AT ALL OR WHEN SWITCHING TO HI BEAM. I ALSO SAW A VIDEO ON THIS ISSUE FROM A NEWS BROADCAST AND WHEN CHRYSLER WAS QUESTIONED ABOUT THIS THERE WAS NEVER ANY RESPONSE WHILE THE PUBLIC WAS REQUESTING A RECALL. FROM WHAT I CAN FIND OUT JUST IN THE HOUR I WAS LOOKING THIS UP THIS WOULD APPLY TO JUST ABOUT EVERY DODGE RAM MADE BETWEEN 1996 AND 2006. MY TRUCK IS GARAGE KEPT AND I KEEP IT IN EXCELLENT CONDITION SO FOR THIS TO HAPPEN DUE TO SITTING IN THE SUN IT'S ENTIRE LIFE I MIGHT UNDERSTAND BUT THERE IS NO WAY THIS SHOULD HAVE HAPPENED TO MINE. MY FATHER WAS A MECHANIC FOR CHRYSLER FOR OVER 20 YEARS AND THIS IS JUST PLAIN CHEAP MADE PRODUCTS. WHICH FROM WHAT I CAN FIND OUT COULD AND MOST LIKELY WILL LEAD TO SOME SAFETY ISSUE WITH THE VEHICLE. SINCE I CAN NOT FIND ANYTHING MORE OUT WITH REGARDS TO WHAT THE NHTSA IS DOING ONLY MONITORING THE ISSUE?? THE BROADCAST I SAW WAS FROM 2012, I WOULD THINK SOMETHING WOULD HAVE BECOME OF THIS BY NOW FOR SURE AFTER SEEING THAT VIDEO. YET AT THAT TIME THE NEWS CHANNEL STATED YOUR DOING NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641469October 4, 2014
POWER TRAIN, SEATS
I WOULD LIKE TO KNOW WHY THERE IS NO MANDATE FOR A MECHANICAL INTERLOCK TO PREVENT A MANUAL TRANSMISSION FROM BEING SHIFTED INTO REVERSE ACCIDENTALLY WHILE DRIVING. IN 2003 THE DODGE RAM 3500 HAS A 6 SPEED MANUAL TRANSMISSION USED WITH THE CUMMINS 5.9 DIESEL MOTOR WHICH HAS NO MECHANICAL INTERLOCK TO PREVENT BEING SHIFTED INTO REVERSE WHEN TRYING TO SHIFT INTO 5TH GEAR. THIS IS A VERY DANGEROUS SITUATION WHICH IS ENDANGERING OWNERS AND OTHERS ON THE ROAD. I WOULD ALSO LIKE TO KNOW WHY A MANUFACTURER IS NOT REQUIRED TO PROVIDE HEAD RESTRAINT IN THE REAR SEATS OF THE 2003 DODGE RAM 3500 QUAD CAB. A PASSENGER IN THE REAR SEAT ARE AT RISK OF THEIR HEAD SLAMMING INTO THE REAR WINDOW WHICH IS ALSO ENDANGERING MANY PEOPLE. MY PERSONAL INFORMATION IS NOT NEEDED BY YOU OR ANY ONE ELSE. THE ABOVE STATEMENTS ARE FACTS WHICH SPEAK FOR THEMSELVES. I KNOW FROM PERSONAL EXPERIENCE THAT THE AUTO MANUFACTURERS DO NOT CARE THE SLIGHTEST BIT ABOUT A CUSTOMERS CONCERNS. THEY LIE ARE ARROGANT AND RUDE AND VINDICTIVE. THE VIN OF MY VEHICLE IS NOT NECESSARY INFO EITHER BECAUSE AS FAR AS I KNOW ALL 3500 AND 2500 HAVE THE SAME DEFICIENCIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641335October 3, 2014
STRUCTURE:BODY
WHILE DRIVING I HAD THE DASHBOARD CRACK IN TWO SPOTS. FIRST CRACK IS LOCATED IN FRONT OF PASSENGER SEAT ABOVE AIR BAG, THE SECOND CRACK IS LOCATED ON THE DASH, IN FRONT OF THE DRIVERS SEAT AT AROUND THE 12:00 POSITION OF THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640712October 2, 2014
STEERING
DODGE IS REFUSING TO COVER RECALL NOTICE N62/NHTSA 13V-528. I PRESENTED ORIGINAL RECEIPTS AND DOCUMENTATION AS REQUESTED SINCE I ALREADY HAD TO PAY TO REPAIR THE "TIE ROD BALL STUD". I RECEIVED A PHONE CALL INFORMING ME THAT THEY WOULD NOT COVER THE RECALL SINCE I HAD THE TRUCK REPAIRED WITH "AFTER MARKET PARTS". I DO NOT AGREE WITH THIS. I SHOULD BE COMPENSATED DUE TO THE RECALL. THE PARTS FAILED AND I REPLACED THEM LAST DECEMBER. I THEN GET NOTICE THAT THE PARTS WERE BAD. WHY WOULD I PUT THE SAME PARTS BACK ON IF THEY FAILED IN THE FIRST PLACE? I PUT "BETTER" AFTER MARKET PARTS ON . NO WHERE ON THE RECALL DOES IT SAY THAT I AM SUPPOSED TO HAVE USED "MOPAR" PARTS. PLEASE LOOK IN TO THIS. I FEEL THEY ARE AVOIDING RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640381October 1, 2014
STRUCTURE
THE DASHBOARD IS FALLING APART IN THIS TRUCK. HAVE DONE ONLINE RESEARCH AND IN DODGE RAM TRUCKS THIS IS A COMMON PROBLEM. HAVE READ WHERE WHOLE ELECTRICAL SYSTEMS HAVE FAILED DUE TO THESE DASHBOARDS CRACKING AND FALLING APART AND ON OCCASION WHILE DRIVING THESE TRUCKS. THESE TRUCKS SHOULD DEFINITELY BE RECALLED TO FIX THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639591September 28, 2014
POWER TRAIN
REAR AXLE LOCKED UP WHILE DRIVING AND SNAPPED BOLTS TO THE DRIVE SHAFT THEN DRIVE SHAFT FELL OFF ONTO THE ROAD. TRUCK CAME SKIDDING TO A STOP. REAR AXLE WILL NOT TURN AT ALL. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10639113September 25, 2014
ELECTRICAL SYSTEM, STRUCTURE
THE DASH BOARD HAS FINALLY FALLEN APART AFTER YEARS OF TRYING TO KEEP IT TOGETHER. THE OBD CONNECTION HAS NEVER WORKED FUSE IS GOOD AND SEVERAL DIFFERENT SCANNERS BUT NO COMMUNICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638379September 23, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632508September 11, 2014
AIR BAGS, VISIBILITY/WIPER, STRUCTURE
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632509September 11, 2014
SEAT BELTS
THE PLASTIC TENSION DEVICE ON THE SEAT BELTS (BUCKLE END) ARE BREAKING OFF. THIS IS OF MOST IMPORTANCE WITH MY CHILD SAFETY SEATS. IT DOES NOT ALLOW FOR THE SEATS TO STAY IN PLACE AS THEY LOOSEN UP IN JUST ONE SHORT TRIP. THIS AFFECTS THE SAFETY, SECURITY AND LIFE OF MY CHILDREN. THIS NEEDS TO BE REPAIRED RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632512September 11, 2014
ELECTRICAL SYSTEM
MY PASSENGER DOORS, FRONT AND REAR, WILL NOT FUNCTION WITH THE POWER LOCK AND THE WINDOWS CAN ONLY BE ROLLED DOWN FROM THE DRIVERS CONTROLS. THIS IS A SAFETY CONCERN TO ME AS IT WILL MAKE IT DIFFICULT OR IMPOSSIBLE FOR SOMEONE TO QUICKLY GET OUT OF THE VEHICLE IF THEY NEED TO BAIL OUT, OR GET OUT IN THE EVENT OF AN ACCIDENT. IF THE DRIVER BECAME ILL HAD A MEDICAL EMERGENCY, PASSENGERS WOULD BE UNABLE TO GET OUT OF THE VEHICLE. THE ELECTRICAL WIRES IN THE DOOR HARNESSES HAVE BROKEN AND CAUSED THE ISSUE TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630269September 3, 2014
STRUCTURE
MY DASHBOARD STARTED CRACKING UP AND LARGE SHARDS OF THE PLASTIC BECAME AIRBORNE WHILE DRIVING THE VEHICLE AND STRUCK ME IN THE FACE . THIS IS DEFINITELY A SAFETY ISSUE IN MY OPINION AND I HAVE A $50000.00 DRIVEWAY ORNAMENT AS I DO NOT FEEL SAFE DRIVING THE VEHICLE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630516September 3, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL NOVEMBER. THE CONTACT BELIEVES THAT THE MANUFACTURER HAD EXCEEDED THE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629859September 1, 2014
SUSPENSION, STEERING
FIRST EPISODE OF THE DODGE RAM "DEATH WOBBLE" IN JULY 2013 APPROXIMATELY 2 WEEKS AFTER REPLACING TIE RODS. OCCURRED ONE MORE TIME IN EARLY AUGUST 2013. DIDN'T EXPERIENCE AGAIN UNTIL AUGUST 2014 WHILE ON A TRIP IN UPSTATE NEW YORK, FOUR OCCURRENCES IN 3 DAYS. THE LATEST OCCURRENCE WAS THIS PAST SATURDAY, TWICE IN THE SAME DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629511August 30, 2014
STRUCTURE
THE DASH BOARD IS CRACKING BAD. I AM SCARED TO RIDE ANYONE IN THE PASSENGER SIDE BECAUSE IT CRACKING WORST AROUND THE DASH BY THE AIRBAG. DODGE NEEDS A RECALL ON THIS MATTER. THEY USED CHEAP PARTS IN THIS TRUCK DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629373August 29, 2014
STRUCTURE
THE DASH ON MY 03 RAM 2500 5.9 DIESEL HAS LITERALLY HAS FALLEN IN ON ITSELF. VERY LARGE SECTIONS OF THE DASH HAVE BROKEN OFF AND HAVE BECOME A SAFETY CONCERN. FOR EXAMPLE, IF AN ACCIDENT WERE TO OCCUR CAUSING THE AIRBAG TO DEPLOY, PIECES OF PROJECTILE SHRAPNEL WOULD BE THROWN ALL OVER THE CAB OF THE TRUCK. I'VE BEEN IN CONTACT WITH DODGE, AND NOTHING WILL BE DONE ABOUT THIS ISSUE BECAUSE THE TRUCK IS "OUT-OF-WARRANTY" AND IS CONSIDERED "NORMAL WEAR AND TEAR". THE PARTICULAR CUSTOMER SERVICE REPRESENTATIVE I SPOKE TO COPPED AN ATTITUDE WITH ME AND REFUSED TO CONNECT ME TO A SUPERVISOR, CITING THAT IT "IS NOT A SUPERVISOR ISSUE". I DO NOT KNOW WHERE TO GO FROM HERE. DOES AN ACCIDENT HAVE TO OCCUR IN WHICH PEOPLE ARE MAIMED BY PIECES OF THE DASH IN ORDER FOR DODGE TO DO ANYTHING? I REALLY WOULD HATE TO SEE MY WIFE WITH PIECES OF PLASTIC STICKING OUT OF HER FACE AND SKULL BECAUSE THIS PROBLEM WAS NOT HANDLED IN AN APPROPRIATE MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627896August 24, 2014
ELECTRICAL SYSTEM
THE FRONT PASSENGER WINDOW CANNOT BE CONTROLLED BY THE PASSENGER SITTING IN SAID SET AND CAN ONLY BE CONTROLLED BY THE DRIVERS MAIN PANEL. THIS IS A SAFETY ISSUE IN THE EVENT THE DRIVER IS INCAPACITATED AND THE PASSENGER MUST ESCAPE THROUGH THE PASSENGER WINDOW. MY OTHER CONCERN IS THAT THERE MUST BE A CIRCUIT MALFUNCTION IN THE CONTROL MODULE WHICH COULD BURN AND START A FIRE IN THE DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627904August 24, 2014
STRUCTURE
I HAVE HAD A DASHMAT COVERING ON MY DASHBOARD SINCE SPRING OF 2003. I HAD NOT TAKEN IT OFF EXCEPT TO CLEAN A COUPLE OF TIMES A YEAR. NOW I HAVE CRACKS AND PIECES THAT I HAVE HAD TO TAPE SO THEY DON'T STICK UP INTO MY MAT. IT APPEARS TO BE A PROBLEM COMMON TO DODGE TRUCKS. FYI -- MY 1999 Q45 INFINITY "DOESN'T" HAVE A DASHMAT OR ANY CRACKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627391August 22, 2014
SUSPENSION
TL* THE CONTACT OWNS 2003 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE WOBBLED AND BOUNCED RAPIDLY EVERY TIME THE VEHICLE DROVE OVER ANY DIP OR BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STABILIZING BAR WAS BROKEN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 10/02/14*LJ UPDATED 5/12/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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