Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10734232July 15, 2015
SERVICE BRAKES
MY ABS AND BRAKE WARNING LIGHTS BOTH CAME ON IN THE INSTRUMENT PANEL ( DASH ) WHILE DRIVING. CAN THERE POSSIBLY BE A SAFETY ISSUE WITH THE BRAKING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734242July 15, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS UNABLE TO SHIFT INTO REVERSE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 09/09/15*LJ THE CONSUMER STATED ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT MOVE, WHEN HE PUT THE GEAR IN REVERSE. UPDATED 09/16/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734229July 15, 2015
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BOUNCED UP AND DOWN APPROXIMATELY TWENTY TIMES. IN ADDITION, THE POWER STEERING AND THE BRAKES FAILED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING BAR FRACTURED AND THE FOUR WHEEL DRIVE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733679July 13, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AT ABOUT 18000 MILES ON VEHICLE IT SUDDENLY STALLED. THROTTLE BODY CONTROL LIGHT CAME ON, RPM DROPPED TO ALMOST ZERO. PUMPING GAS PEDAL HAD NO EFFECT. CONDITION LASTED ABOUT 15 TO 25 SECONDS. TOOK TRUCK TO DEALER AND WAS INFORMED IT NEEDED A THROTTLE BODY SOFTWARE UPDATE. THIS WAS DONE. ALSO WAS PERFORMED AGAIN LATER. THE STALLING IS INTERMITTENT SOME TIMES NOT HAPPENING FOR WEEKS THEN AGAIN IT WILL HAPPEN UP TO 3 TIMES IN A WEEK.BIT ONCE STALLED ON MY LADY AS SHE WAS CROSSING AN INTERSECTION . VEHICLE NOW HAS 77000 MILES ON ODOMETER . I THOUGHT THIS JUST A HASSLE UNTIL ABOUT THREE WEEKS AGO. AS I WAS MERGING ON TO THE INTERSTATE AT ABOUT 65 MPH IN FRONT OF A BIG TRUCK THE VEHICLE STALLED FOR A LONG PERIOD. THE BIG RIG WAS WITHIN A VERY FEW FEET OF MY VEHICLE BEFORE ENGINE STARTED RUNNING AGAIN. NEEDLESS TO SAY THIS SCARED ME BIG TIME. THIS WAS WHEN I STARTED TO LOOK FOR SOMEONE TO BE IN MY CORNER ON THIS VEHICLE HAS BEEN SERVICED BY DODGE DEALERSHIP REGULARLY SINCE NEW. EACH TIME I HAVE REPORTED STALLS AND AT ONE TIME HAD A CASE OPENED WITH CHRYSLER. I AM TOLD THEY FIND NOTHING AND THEY ONLY HAVE MY WORD THIS IS HAPPENING. THIS FROM DEALER AND CHRYSLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733282July 10, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65 MPH IN THE RAIN, THE HEADLIGHTS BECAME INOPERABLE WHEN THE WINDSHIELD WIPERS WERE TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE HEADLIGHTS OPERATED IN THE MANUAL SETTING, BUT FAILED IN THE AUTOMATIC SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732751July 8, 2015
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND VEERED FROM THE LEFT TO THE RIGHT LANE WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732838July 8, 2015
EXTERIOR LIGHTING
AUTOMATIC HEADLIGHTS GO OUT WHILE RIDING DOWN THE HIGHWAY. OCCURS IN COLD WEATHER MORE THAN WARM WEATHER DEALERSHIP CANNOT FIND PROBLEM NEVER HAPPENS WHEN TAKEN IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732840July 8, 2015
POWER TRAIN
DEFECTIVE MANIFOLD BOLTS. CAUSING FUMES TO GET INSIDE CAB OF TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732445July 7, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731986July 4, 2015
STEERING
DRIVING ON FREEWAY 55 MPH TOWING HEAVY DUTY CONCRETE TRAILER ( 2 AXLE 4 YARD W/REAR MOUNTED MIXER) AND TRUCK VIOLENTLY STARTED SHAKING BAD , LEAVING ME WITH NO CONTROL . HAVE INVESTED OVER$1000 IN PARTS ALONE, WITH NO LUCK. NOW AM REPLACING ALL TIE RODS AND BALL JOINTS $500 (PARTS ALONE), TO SEE WHAT HAPPENS. THOUGH I HAVE READ THERE IS NO FIX??? CANT SELL IT CUZ I OWE 36,000 AND IT IS ONLY WORTH 25,000. I AM 3 MONTHS BEHIND ON PAYMENTS CUZ I NEED TRUCK FOR WORK TO MAKE MONEY, BUT HAS BEEN IN SHOP (UNRELATED WOULD NOT START) FOR 3 WEEKS AND $1300 MORE DOLLARS, FOR SOME FUEL MODULE B.S. AND MY FINANCE COMPANY WANTS TO KNOW WHERE THEIR MONEY IS, AND WHAT IS WRONG WITH THE TRUCK? SO I ASK THEM WHICH MONTH THEY WOULD LIKE TO KNOW ABOUT. THESE TRUCKS ARE GARBAGE!!!! NEVER BUY DODGE ( PROBABLY WHY THEY CHANGED NAME OF TRUCKS TO "RAM") SOME LEGAL MAMBO JUMBO TO SAVE THEIR ASS. AND THE GOVERNMENT BAILED THEM OUT FOR WHAT???? WHAT BROUGHT ME HERE WAS A SEARCH FOR TIE RODS, CAUSE I BELIEVE THAT TO BE MY PROBLEM. AFTER READING ALL THE COMPLAINTS ABOUT TIE RODS BREAKING, I WILL NOW REPLACE ALL TIE RODS ON MY OWN DIME, BECAUSE MY LIFE IS WORTH MORE THAN $1000 DOLLARS OF PARTS. THERE IS DEFINITELY SOMETHING BEING COVERED UP. WHY IN THE HELL CAN DEALERS ONLY GET 15 PARTS (B.S.) A MONTH, BUT I CAN GO EBAY, AMAZON, (WHICH I AM BY THE WAY) AND HAVE THEM IN A COUPLE DAYS. CAUSE I AM PAYING FOR THEM? IS CHRYSLER THAT BROKE ? CRAPPY PRODUCTS, CRAPPY DESIGN, AND GUESS WHAT, NO ACCOUNTABILITY. RECIPE FOR DISASTER IF YOU ASK ME. UP YOURS DODGE , RAM, CHRYSLER, WHATEVER NAME YOUR HIDING BEHIND THIS MONTH.!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731152June 30, 2015
AIR BAGS
AIRBAG LIGHT IS ON GOING TO DEALER THIS WEEK DOYLESTOWN, PA FRED BEAN IS THERE A RECALL YET FOR THIS PROBLEM FOR THIS VIN ? [XXX] [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731139June 29, 2015
WHEELS, STEERING
ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE SPOKEN TO ANOTHER INDIVIDUAL THAT THIS HAPPENED TO ALSO. UPDATED 09/17/15*LJ UPDATED 11/02/2017*CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10730440June 25, 2015
POWER TRAIN
TURNED KEY ON, PUT GEAR SELECTOR INTO N POSITION. ALLOWED TRUCK TO ROLL FORWARD, DOWNHILL 12". TRIED TO PUT INTO PARK AND IT CONTINUED TO ROLL DOWN THE DRIVEWAY. I HAD STARTED TO OPEN THE DOOR TO GET OUT AS IT STARTED TO ROLL. TRIED SEVERAL TIMES TO PUT IT INTO PARK BY SEVERAL DIFFERENT METHODS, I.E. ENGINE RUNNING, NOT RUNNING, REVERSED PRIOR STEPS ETC. REPAIR SHOP SAID SOMETHING IS BROKEN INSIDE THE TRANSMISSION. THEY STATED IT WILL HAVE TO BE TORN APART TO FIND THE PROBLEM, MOST LIKELY A COMPLETE REBUILD? WE JUST GOT BACK FROM A VACATION HAULING A 38' 17,000# 5TH WHEEL RV. WHAT IF THIS HAD HAPPENED ON THE HILLS AT SENICA LAKE OHIO CAMPGROUND? MANY PEOPLE COULD HAVE BEEN INJURED OR KILLED! AT A BEAR MINIMUM THERE SHOULD BE A WARNING POSTED TO SET EMERGENCY BRAKE BEFORE PUTTING INTO PARK, EVERY SINGLE TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727030June 24, 2015
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL, STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 AND 14V635000 (STEERING, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT BROUGHT THE VEHICLE TO THE DEALER FOR THE TIE ROD REPLACEMENT; HOWEVER, THE VIN SHOWED THAT THE VEHICLE NEVER RECEIVED A RECALL REPAIR. THE PARTS TO REPAIR THE ELECTRICAL CONNECTORS OF THE DIESEL FUEL HEATER WERE UNAVAILABLE AND THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730111June 24, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725351June 15, 2015
STEERING
TRAVELING ON HIGHWAY AT APROX 65 MPH, WHEN APPROACHING AN OVERPASS THE SURFACE HEIGHT OF THE LANES SHIFTED UP (BUMP). THE FRONT END OF THE TRUCK STARTED SHAKING UNCONTROLLABLY, STEERING WHEEL WAS YANKED FROM MY HANDS. I HAD TO SLOW DOWN TO GAIN CONTROL, WHICH CAUSED THE VEHICLES BEHIND ME TO SLAM ON THERE BRAKES AND VEER OFF AGGRESSIVELY TO AVOID HITTING MY TRUCK. TERRIFYING AND EMBARRASSING EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724482June 10, 2015
POWER TRAIN
WHILE DRIVING TRUCK, THROTTLE LIGHT STARTS FLASHING, ENGINE LIGHT COMES ON AND LIGHTENING BOLT COMES UP. CAR THEN LOSES ALL POWER AND IT DIES. NO NOTICE. VERY SCARY. COULD CAUSE SERIOUS OR FATALITY ACCIDENT SINCE THERE IS NO NOTICE AND IT JUST GOES FROM 60 - 0. DEALER HAS HAD THE TRUCK IN HALF A DOZEN TIMES AND STILL CANNOT FIX THE ISSUE. CHRYSLER HAS GIVEN ME CASE MANAGER, BUT THEY CANNOT FIGURE IT OUT EITHER. THEY HAVE TRIED A FEW DIFFERENT THINGS, BUT IT IS NOT FIXING THE ISSUE. NOW DEALER SAYS THEY DONT KNOW WHAT IT IS AND THEY DO NOT KNOW HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724024June 8, 2015
STEERING, POWER TRAIN, WHEELS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE TIE ROD WAS WORN PREMATURELY, WHICH CAUSED THE TIRES TO BE WORN. IN ADDITION, THREE SECURITY LOCKS AND THE STUDS AND BOLTS FRACTURED ON THE FRONT DRIVER SIDE TIRE WITHOUT WARNING. THE SUSPENSION ON THE DRIVER AND PASSENGER SIDE TIRES WAS UNSTABLE AND THE STEERING WHEEL WAS EXTREMELY LOOSE. THE CONTACT ALSO INDICATED THAT THE WHEELS WERE LOCKING IN THE REAR, WHICH INDICATED A DRIVE TRAIN FAILURE BECAUSE THE BOLTS ALSO FRACTURED IN THE REAR. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS PROVIDED WITH CONFLICTING INFORMATION FROM THE DEALERS AND WAS WAITING TO DETERMINE HOW THE MANUFACTURER WAS GOING TO REMEDY THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V038000 (POWER TRAIN), 12V474000 (POWER TRAIN), 13V528000 (STEERING), 11V350000 (STE/ERING) AND 10E040000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 11/12/15*LJ UPDATED 10/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724094June 8, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 10 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOORBOARD AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE AND FUEL LINES WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723378June 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE). THE CONTACT RECEIVED A RECALL LETTER IN JANUARY OF 2015. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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