Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10745609August 2, 2015
SERVICE BRAKES
I HAD MY FIRST BRAND NEW TRUCK FOR ONLY ABOUT A WEEK WHEN I NOTICED A SLAPPING TO THE FLOOR PAN ON DRIVERS SIDE. I TOOK IT TO THE DEALER AND AFTER MAKING THEM GO FOR A TEST DRIVE, THEY DECIDED TO CHECK INTO IT AND FOUND THE E BRAKE CABLE LOOSE. THEIR FIX WAS TO SIMPLY REROUTE IT. THREE DAYS LATER I GOT THE TRUCK BACK WITH IT STILL DOING IT. A WHILE LATER I TOOK IT BACK IN FOR THE SAME NOISE AND REMINDED THEM WHAT THEY DID. THEY STATED THERE WAS NOTHING MORE THEY COULD DO WITH IT. NEXT ONE WON'T BE A DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745374July 31, 2015
UNKNOWN OR OTHER
OUR 2012 DODGE RAM 2500 TRUCK 4 DOOR WAS PARKED, UPON PARKING THE TRUCK WHEN THE GEAR WAS PUT INTO P THE DOORS UNLOCKED AND THE KEY WAS REMOVED. WENT INTO THE BACK DRIVER SIDE DOOR REMOVED SOME ITEMS CLOSED ALL DOORS AND LOCKED DOORS WITH REMOTE. LEFT THE AREA FOR ABOUT 1 HOURS UPON RETURN A FRIEND SAID IS THAT YOUR TRUCK ROLLING TOWARDS THE BOAT RAMP. SURE ENOUGH I LOOKED OVER AND SAW OUR TRUCK MOVING PICKING UP SPEED TOWARDS THE BOAT RAMP. LUCKILY IF YOU WANT TO CALL IT THAT IT WAS STOPPED BY ANOTHER TRUCK AND TRAILER AS OUR TRUCK SWIPED THE PASSENGER SIDE OF THE OTHER TRUCK WHICH WAS THE ONLY THING THAT STOPPED IT FROM GOING INTO THE WATER. UPON INSPECTION BY THE RESPONDING SHERIFF THE DOORS OF OUR TRUCK WERE STILL LOCKED AND THE TRUCK WAS STILL IN PARK NO ONE TOUCHED THE TRUCK UNTIL IT WAS LOOKED AT BY THE SHERIFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745482July 31, 2015
ELECTRICAL SYSTEM
THE AIRBAG FAULT SENSOR KEEPS COMING ON AND OFF. I BROUGHT BACK TOT HE DEALERSHIP ONCE AND THEY REPAIRED IT BUT IT STILL COMES ON EVERY SO OFTEN BUT DOESN'T STAY ON. I AM CONCERNED THAT THERE MAY BE AN ISSUE WITH THE AIRBAG EVEN AFTER THE DEALERSHIP FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745178July 30, 2015
SUSPENSION
WELL MY TRUCK VIBRATES AT SPEEDS OF 70 TO 85 AND THE DEALER KEEPS SAYING NOTHING IS WRONG AND I AM SO ANGRY I BOUGHT A BRAND NEW TRUCK WITH 20 MILES ON IT AND IT DRIVES LIKE AND OLD TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744539July 29, 2015
STEERING
WHEN DRIVING OR DIPS OR SMALL HOLES ON THE ROAD THE TRUCK SHIFTS HARD TO RIGHT AND LEFT EVERY TIME.HAD FRONT WHEEL ALIGNMENT DONE PROBLEM STILL OCCURS .CAN'T BELIEVE OUT OF 600,000 VEHICLES NO RECALL OR BY BACK ON MY 2012 RAM.WHEN THEY SPECIFICALLY LISTED 2012 AS ONE OF THE YEARS THAT GOT RECALLED.I EXPECT A RECALL AND ACCOMMODATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744705July 29, 2015
STEERING, SUSPENSION
TOOK TRUCK TO COPPUS MOTORS TIFFIN,OHIO ON 4/21/2015 DUE TO FRONT LEFT OF VEHICLE MAKING EXCESSIVE ROAD NOISE AND WANTED TO KNOW IF IT WAS FROM THE TIRE, OR SOMETHING WRONG WITH FRONT END. DEALERSHIP SAID THEY CHECKED BEARINGS AND SUSPENSION AND ALL CHECKED OK. WAS TOLD BY CHRYSLER TO HAVE A CERTIFIED DEALERSHIP FOR GOODYEAR CHECK TIRES, AT THAT TIME THEY ADVISED ME, THE FRONT END MUST BE OUT OF ALIGNMENT.TOOK TRUCK TO INDEPENDANT FRONT END ALIGNMENT BUSINESS, TO HAVE ALIGNMENT CHECKED AFTER PURCHASING NEW TIRES. TOE AND CAMBER WERE BOTH OUT AND WERE ADJUSTED. AFTER 3 WKS. TIME, FRONT END ALIGNMENT WAS OUT AGAIN. SAME BUSINESS, REALIGNED AGAIN. 2WKS LATER TOOK TO COPPUS MOTORS AND IT WAS OUT OF ALIGNMENT AGAIN, DEALERSHIP ALIGNED IT. 3WKS LATER TOOK BACK TO COPPUS MOTORS AS REQUESTED BY DEALERSHIP TO CHECK ALIGNMENT AND IT WAS OUT AGAIN. MY NEW TRUCK TIRES ARE NOW SHOWING EXCESSIVE WEAR AND ARE GOING TO SOON NEED REPLACED, AND TRUCK IS STILL NOT FIXED YET. AT THIS TIME, COPPUS MOTORS IS UNSURE HOW TO REPAIR ALIGNMENT SO IT WILL HOLD. SINCE THIS ALL STARTED I HAVE ONLY ACCUMULATED 4,000 MI. TO HAVE ANOTHER SET OF TIRES ALREADY SHOWING WEAR AND NEEDING REPLACEMENT SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744788July 29, 2015
FUEL/PROPULSION SYSTEM
I HAVE TWO RECALLS FOR THE FUEL HEATER SHORTING OUT AND POSSIBLE FIRE. I CALL DODGE TO GET IT FIXED AND THEY TELL ME THE PARTS ARE ON BACK ORDER. IF THEY CAN'T FIX MY TRUCK I WANT ONE THAT ME AND MY FAMILY CAN DRIVE AND FEEL SAFE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744181July 28, 2015
STEERING
MAKES A POPPING SOUND ON THE FRONT LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744304July 28, 2015
STEERING
WE JUST GOT OUR 2012 RAM 2500 OUT OF THE SHOP FOR THE STEERING LOCKING UP. THE FIRST TIME WE TOOK THE TRUCK INTO A DODGE DEALER, GREENWOOD, IN GILROY, CA, TOLD US THEY COULDN'T DUPLICATE THE PROBLEM AND DIDN'T OFFER ANY KIND OF RESOLUTION. THE SECOND TIME WE TOOK THE TRUCK IN,TO THE SAME DODGE DEALER IN GILROY, CA, FOR THE SAME ISSUE, ON JULY 6TH, THEY SAID AGAIN, THEY COULD NOT DUPLICATE THE ISSUE. HOWEVER, THEY SAID THEY FOUND METAL IN THE STEERING PUMP FLUID. THEY SAID, THE WARRANTY AGREES TO PAY FOR THE PUMP, BUT THE PART WOULD NOT BE IN THAT FRIDAY OR THE FOLLOWING WEEK. WE HAD A CAMPING TRIP SCHEDULED AND ASKED IF IT WAS SAFE TO DRIVE? THEY WOULD NOT INDICATE. WE HAD MADE AN APPOINTMENT TO BRING THE TRUCK BACK IN ON JULY 19TH. ON JULY 24TH, SERVICE DEPARTMENT SAID, THE PUMP WAS AN UPGRADE AND THE WARRANTY COMPANY WOULDN'T PAY FOR THE NEW FITTING AND HOSE REQUIRED FOR THE UPGRADED PUMP. WE TOLD THEM TO GO AHEAD AND REPLACE THE PUMP WITH THE UPGRADED STEERING PUMP AND FITTING/HOSE. WE COMPLAINED TO THE DEALER'S MANAGEMENT AND THEY PAID FOR THE FITTING/HOSE AND FINALLY GAVE US OUR TRUCK ON SATURDAY, JULY 25TH. ON JULY 27TH, I HEARD ABOUT THE BUY BACK THE GOVERNMENT IS ISSUING TO FCA US LLC AND DECIDED TO SEND YOU MY PROBLEM WITH THE STEERING ON OUR 2012 DODGE RAM 2500 DIESEL 4X4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744317July 28, 2015
TIRES
FAILURE OF TIRES ON 2012 DODGE RAM 1500 TO STOP VEHICLE IN STATED DISTANCE WHEN ROADWAY IS WET. NOTIFIED DEALERSHIP TWICE AND NOTHING HAS BEEN DONE. THESE ARE GOODYEAR TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744342July 28, 2015
STEERING, UNKNOWN OR OTHER, SUSPENSION
HAD MY RAM TRUCK ALIGNMENT DONE 10 TIMES AND IT STILL PULL TO THE RIGHT AS SOON AS I LET GO OF THE STEERING WHEEL. EVERYTIME THEY TEST DRIVE IT THEY SAID ITS FINE. THEY SAID ITS THE CROWN OF THE ROAD. BUT ITS NOT ITS SOMETHING TO DO WITH THE STEERING RACK OR COMPONENTS. IT HAS LESS 32000 MILES AND BEEN DOING THIS SINCE 2476 MILES. I HAVE HAD IT TO 4 DIFFERENT ALIGNMENT SHOP AND EVERYTIME THEY SAID IT WAS A LITTLE OFF. DIDNT GET EVEN 3 BLOCKS AND IT STILL PULLED TO THE RIGHT AND THE STEERING WHEEL IS ALWAYS OFFSET TO THE RIGHT INSTEAD OF STRAIGHT ACROSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744484July 28, 2015
STEERING, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN I 10 TODAY GOING 70 MY TRUCK STARTED VIGOROUSLY SHACKING AND MAKING MY TRUCK RUN OFF THE ROAD IT WAS ALL I HAD TO KEEP FROM CRASHING MY FRONT END OR READ END FELT LIKE IT LOCKED UP THEN I TRIED PULLING OFF AND MY TRUCK HAD LITTLE POWER IT TOOK SEVERAL MINUTES TO GET IT RUNNING RIGHT AGAIN BUT EVERY BUMP I HIT THE SAME PROBLEM HAPPENED I LOOKED UNDERNEATH MY TRUCK AND COULD SEE FLUID COMING FROM MY STEERING COLUMN THIS HAPPENED LITERALLY AT 180000 MILES AT 86000 MILES MY 2012 DIESEL EXHAUST FILTER CLOGGED COMPLETELY UP AND THE DEALER SAID IT WASN'T COVERED UNDER THE 100000 MILE WARRANTY I PAID $934 TO HAVE IT REPAIRED I BELIEVE THAT I HAVE EXHAUST PROBLEM S STILL TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743840July 27, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, DIESEL
I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743864July 27, 2015
AIR BAGS, STEERING
MY AIRBAG LIGHT COMES ON THE DASHBOARD AND STAYS ON FOR A WHILE SOMETIMES GOES OFF THEN COMES RIGHT BACK ON. MY WINDSHIELD WASHER FLUID MESSAGE COMES ON EVEN WHITH A FULL TANK OF FLUID. MY DRIVER SIDE WINDOW GOES UP AND DOWN ON ITS OWN SOMETIMES. MY MAIN CONCERN IS THE "DEATH WOBBLE" COMING FROM THE FRONT END WHEN TRAVELING AT HIGHWAY SPEEDS. IF YOU GUYS COULD ENLIGHTEN ME ON ALL OF THIS THAT WOULD BE GREAT BECAUSE I SEARCHED MY VIN NUMBER AND NO RECALLS CAME UP. I DON'T WANT TO BE DRIVING DOWN THE FREEWAY AND MY STEERING SUDDENLY GOES. ALSO GOD FOR BID I GET INTO AN ACCIDENT I WANT TO MAKE SURE MY AIRBAGS WILL DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743908July 27, 2015
STEERING
HAVE HAD ISSUES ON STEERING STRAIGHT AND VIBRATION AT HIGHWAY SPEEDS. THE STEERING WHEEL HAS NOT BEEN IN ALIGNMENT SINCE BEFORE THE DEALER ALIGNMENT WAS DONE. TIRES SQUEAL AT TURNS AT SLOW SPEED, I HAVE HAD THE TIRES BALANCED ROTATED, I HAVE HAD THE TRUCK ALIGNED BY THE DEALER WITH NO EFFECTIVE DIFFERENCE IN THE STEERING OR THE WEAR ON THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743998July 27, 2015
SUSPENSION, STEERING, FUEL/PROPULSION SYSTEM
HAVE 2 RECALLS THE STEERING 1 WAS LAST YEAR CALL AND TALK SEVERL TIME, ALSO HAVE FUEL TANK HEATER BEEN SENCE BEGINNING OF THIS YEAR. WAS TOLD BOTH ON BACK ORDER AND NEVER SEEM HAVE THEM COME IN SO CAN GET THEM TAKEN CARE OF. I WOULD THINK THIS BE A BIG SAFTY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744046July 27, 2015
WHEELS
I HAVE TRIED CONTACTING DODGE. I HAVE NOT RECIEVED ANY LETTERS OR A WRITTEN NOTICE ON MY RAM 1500 PICKUP. I AM STATIONED IN KOREA AND PURCHASED MY VEHICLE FROM A DEALER IN HUNTSVILLE ALABAMA. I HAVE THE TRUCK WITH ME. WHAT SHOULD I DO WHEN I GET NO ANSWERS FROM THE MAKER. I DO NOT WANT TO BE DRIVING A VEHICLE HERE THAT HAS A PROBLEM FOR WHICH I CANNOT GET IT FIXED AND MAY KILL ME OR SOMEONE ELSE IN KOREA. THE NEW CAR SALES PEOPLE HERE IN THE PX ARE NO HELP AND ALL THEY WANT TO DO IS SELL YOU A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744061July 27, 2015
STEERING
WHEN ACCELERATION FROM A START AND TURING TO THE RIGHT I HEAR A GRINDING NOISE UNDER THE DASH ..AROUND THE ENGINE COMPARTMENT. HAD A RECALL ON THIS TRUCK LESS THAN A YEAR ....... DEALERSHIP INDICATED THAT THIS WOULD HELP ....... THE NOISE STILL EXISTS AND HASN'T AFFECTED THE PERFORMANCE OF THE TRUCK....... I AM MORE CONCERNED WITH THIS NOISE SINCE THE MEDIA NEWS ON DODGE RECALLS.......CONCERNED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743647July 27, 2015
STEERING
WHILE ENTERING HIGHWAY AND GETTING UP TO SPEED ONTO I95, TRUCK STARTED TO VIBRATE. I BACKED OFF THEN TRIED AGAIN TO ACCELERATE, AT THIS TIME THE STEERING WHEEL VIOLENTLY SHOCK IN MY HANDS LEFT AND RIGHT RAPIDLY. I LET OFF SPEED AND IT WASN'T UNTIL I GOT INTO THE BREAK DOWN LANE AT APPROX. 45 MPH THAT I WAS ABLE TO STEER THE VEHICLE WITHOUT ANY SHAKING OF THE STEERING WHEEL. I THEN PULLED OUT AGAIN AND RESUMED. THE INCIDENT HAS HAPPENED A FEW ADDITIONAL TIMES MOSTLY WHILE TRANSFERRING FROM SOLID PAVEMENT TO CROSSING BRIDGES. I MADE APPOINTMENT DISCUSSING THE ISSUE. I TOOK TRUCK IN THEY ROTATED TIRES AND IT WAS GONE FOR A LITTLE WHILE. NOW HERE IT IS JULY AND THE TRUCK IS STARTING TO REACT THAT WAY AGAIN, MOSTLY WHILE TRAVELING ON BRIDGES. THE LEFT ARM HAD PREVIOUS BEEN REPLACED AND STILL HAVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734222July 15, 2015
POWER TRAIN
AFTER RECEIVING NOTIFICATION FROM DODGE THAT PARTS WERE AVAILABLE TO CORRECT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR (RECALL P65/NHTSA 14V-635) MY DODGE DEALER (RAIRDON DODGE, BELLINGHAM) TOLD ME THE PARTS FOR THE RECALL WERE ON BACK ORDER FROM DODGE. SUBSEQUENTLY THE CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER AND WHEN DIAGNOSED THE PROBLEM WAS WITH THE OXYGEN SENSOR SYSTEM. ONCE AGAIN THE DEALER TOLD ME THAT THE REPAIR PARTS WERE ON BACK ORDER FROM DODGE AND THEY WOULD CALL WHEN THE PARTS ARRIVED, THIS WAS CLOSE TO A MONTH AGO AND IN THE MEANTIME THE TRUCK HAS BEEN PARKED AND NOT BEEN USED. I BELIEVE THAT THIS EXTENDED PERIOD WAITING FOR BACK ORDERED PARTS IS EXCESSIVE AND NEEDS TO BE RECTIFIED, ESPECIALLY WHEN DODGE INDICATED THAT THE PARTS FOR THE RECALL WERE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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