Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10789980November 12, 2015
WHEELS
WE EXPERIENCED A BLOW OUT OF OUR GOODYEAR P275/60R20 LEFT FRONT TIRE WHILE DRIVING OUR 2012 DODGE RAM 1500 PICKUP. WE WERE DRIVING AT 70 MPH ON DIVIDED HIGHWAY AND WERE WATCHING ROAD WHEN BLOW UP HAPPENED WITH NO DEBRIS PRESENT. AIR PRESSURE WAS NORMAL (39PSI) JUST BEFORE ACCIDENT. THE BLOW OUT WAS FROM RIM TO RIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789514November 10, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789238November 9, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE BRAKE LIGHT INTO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000. ...UPDATED 02/08/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789383November 9, 2015
STEERING:LINKAGES:TIE ROD ASSEMBLY, AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 15V459000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788785November 6, 2015
ENGINE
WHILE DRIVING THE VEHICLE COMPLETELY LOOSES ALL POWER,PRESS ON THE ACCELATOR AND NOTHING AND AFTER ABOUT 6 SECONDS IT'S BACK TO NORMAL,,THIS HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS...I CALLED CHRYSLER ABOUT THE PROBLEM AND WAS TOLD THERE WAS NO RECALL AND FOR ME TO TAKE IT IN TO THE DEALER AND TELL THEM ABOUT IT,I TOOK IT IN TODAY AND THEY CHECKED FOR TROUBLE CODES AND SAID THERE WERE NONE AND NO RECALLS WERE ON THE TRUCK FOR THAT PROBLEM AND THERE WAS NOTHING THEY COULD DO ABOUT IT...THE TRUCK IS A DIESEL AND ONLY HAS 32000 MILES...AND HAS NO WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788802November 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED. A LOCAL DEALER WAS CONTACTED AND WANTED THE VEHICLE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788872November 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788931November 6, 2015
UNKNOWN OR OTHER
THIS VEHICLE QUALIFIES FOR THE BUY BACK PROGRAM BUT FCA IS ONLY OFFERING A TRADE-IN VALUE PLUS 10% OF THAT VALUE. THIS TRUCK IS ONLY 3 YEARS OLD AND THEY ARE ONLY OFFERING TO PURCHASE IT FOR $11,000 AS A BUY BACK AMOUNT. THIS TRUCK WAS PURCHASED NEW FOR $51,000 AND I DON'T NOT SEE HOW A $40,000 REDUCTION FOR DEPRECIATION IS ACCEPTABLE OR REASONABLE. I FEEL THEY ARE TRYING TO RIP ME OFF FOR THE SECOND TIME. THIS IS NOT ACCEPTABLE. I COULD SELL THIS TRUCK ON THE OPEN MARKET FOR SOMEWHERE BETWEEN $23,000 AND $32,000 AND I FEEL THIS IS A MAJOR SLAP IN THE FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788208November 4, 2015
EXTERIOR LIGHTING
THE INADEQUATE LIGHTING PREVENTED DRIVER OF SEEING DEER ON SHOULDER OF ROAD AND AS DEER WALKED OUT INTO LANE TRUCK HIT THE ANIMAL WITH LEFT FRONT CORNER OF PICKUP. HAVING DRIVEN DODGE PICKUPS SINCE 07 THERE HEADLIGHTS ARE HORRIBLE FOR DRIVING AT NIGHT. THEY NEED RECALLED AND ESPECIALLY UPTO 2014. THEY HAVE SLIGHTLY IMPROVED BUT ARE NO WHERE NEAR SAFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10788250November 4, 2015
STEERING
I RECEIVED A NOTICE OF RECALL FOR "STEERING WHEEL WIRE HARNESS ON YOUR VEHICLE MAY BECOME CHAFFED BY THE DRIVER AIRBAG MODULE RETAINER SPRING ENDS." I MADE AN APPOINTMENT WITH THE DEALER TO TAKE IT IN FOR REPAIR BUT WHEN I ARRIVED, THEY DECLINED SAYING THEY "WERE TOO BUSY UNLESS I WANT TO WAIT FOR 4-5 HOURS." I HAD AN APPOINTMENT THAT THEY SET! I REQUESTED THEM TO CALL ME TO RESCHEDULE BUT I HAVE NOT HEARD FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788455November 4, 2015
ENGINE
EXHAUST LEAK RIGHT PASSENGER SIDE OF ENGINE ALLOWING EXHAUST FUMES TO ENTER PASSENGER CABIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788025November 3, 2015
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM) AND A5V459000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787998November 3, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 80 MPH, AN ABNORMALLY LOUD NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE U-JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787666November 2, 2015
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786930October 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FILLER NECK REJECTED FUEL. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ALLOW THE PUMP TO REFUEL AND WOULD RESPOND AS IF THERE WERE A FULL TANK WHEN THE VEHICLE WAS LOW ON FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,771. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786982October 29, 2015
ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10786607October 28, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE TIPM AND FUEL RELAY KEEP GOING OUT IN MY TRUCK. IT CAUSES IT TO NOT START OR THE FUEL PUMP KEEPS RUNNING AND DRAINS MY BATTERY OVERNIGHT. I'VE CONTACTED DODGE SINCE THEY HAVE RECALLS ON OTHER VEHICLES WITH THE SAME PROBLEM, BUT THEY REFUSE TO DO ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786750October 28, 2015
TIRES
CUSTOMER IS FRIGHTENED THAT HE WILL LOOSE HIS LIFE DRIVING HIS TRUCK DUE TO ADMINISTRATOR ROSEKIND'S TESTIMONY REGARDING TIRE SAFETY. THE CONSUMER IS CONCERNED ABOUT WHAT ADMINISTRATOR ROSEKIND INDICATED IN HIS TESTIMONY THAT THE RECALL SYSTEM IS BROKEN. CONSUMER WANTS THE SYSTEM FIXED FOR ALL AMERICANS. NHTSA HAS A DUTY AND OBLIGATION TO INVESTIGATE THE DEATHS DUE TO TIRE MALFUNCTIONS. THE AMERICAN PEOPLE NEED TO BE REASSURED THAT THE RECALL SYSTEM IS CORRECTED AND AT THIS TIME IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786215October 27, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
PRIOR TO EPA EMISSIONS RECALL I WOULD ACHIEVE DIESEL FUEL EFFICIENCIES AS HIGH AS 21 MPG HIGHWAY, PULLING A 18 FOOT TRAILER AT A 1 HOUR DURATION. THE CITY MPG AVERAGED TO 13-15 MPG, SINCE THE EMISSIONS RECALL UPDATE MADE ON THIS VEHICLE, MPG HAS AVERAGED BETWEEN 10-13 MPG ON HIGHWAY WITH NO LOAD/NO TRAILER AND AVERAGES BETWEEN 9-11 MPG IN CITY. THESE BENCHMARKS HAVE BEEN CONSISTENTLY COMPARED AND ROAD CONDITIONS HAVE BEEN SAME. TO ADD TO THIS ISSUE, THERE HAS BEEN A LOSS OF POWER THAT HAS CAUSED UNEXPECTED HESITATION IN A NUMBER OF INSTANCES. SEVERAL TIMES I WAS PUT IN HARMS WAY AS CROSSING CITY DIVIDED HIGHWAY, CROSSING STREETS AND/OR DIVIDING HIGHWAYS WHERE THAT MULTI-DIRECTIONAL TRAFFIC LIGHTS ARE NOT ALWAYS PRESENT. TO FURTHER EXPLAIN, REALIZING THE POWER PICKUP WAS NOT PRESENT AND TURBO DID NOT SEEM TO BE 'SPUN UP' EVEN THOUGH ACCELERATION WAS INCREASED DRAMATICALLY. NOTE, TO HELP TO POSSIBLY REMEDIATE THESE POTENTIAL ACCIDENT OCCURRENCES, I MUST POWER BRAKE AND INCREASE ENGINE RPM'S TO HELP BRING THE VEHICLE TO A POWER LEVEL TO REDUCE THE RISK OF POWER LATENCY. THIS SOMETIMES HELPS BUT NOT ALWAYS BECAUSE POWER IMPOTENCY SEEMS TO BE UNPREDICTABLE AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786240October 27, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
RECEIVED RECALL NOTICE THAT A STEERING WHEEL HARNESS COULD RUB AND DEPLOY THE AIRBAG AT ANY TIME. I TOOK THE TRUCK TO HOLLYWOOD CHRYSLER HOLLYWOOD FL AND THEY REPAIRED AND RETURNED. WHEN I ARRIVED AND FOR THE PRECEDING MONTHS PRIOR MY "FUEL ECONOMY DISPLAY" INDICATED MY AVERAGE MILEAGE WAS 15.8 GALLONS PER MILE REASONABLY WITHIN THE SPECS FOR THIS VEHICLE. FOLLOWING THE WIRING HARNESS REPAIR THE DISPLAY NOW (AND FOR MORE THAN 2 WEEKS ) REPORTS 11.8 MPG. SOMEHOW THE REPAIR ALTERED THE FUEL USAGE OF THE VEHICLE. THE DEALER CHECKED AND SAID NOTHING WAS WRONG. BUT MY MILEAGE HAS GONE FROM 15.8 TO 11.8. I'M NOT DRIVING DIFFERENTLY. I'M LOSING 30% OF MY GAS AND THE VEHICLE IS NOW UNDER ADVERTISED SPECS OF 14/20 MPG THERE IS AN ISSUE THEY DON'T WANT TO DISCUSS. CAN THE NHTSA CONTACT OTHER OWNERS WITH THIS REPAIR AND VERIFY? CAN YOU HELP? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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