Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10190424May 10, 2007
STRUCTURE
CRACKED DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190348May 9, 2007
STRUCTURE
DASHBOARD CRACKED IN SEVERAL PLACES ON 2002 DODGE RAM 2500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190161May 8, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THERE IS A CRACK ON THE VEHICLE'S DASHBOARD WHICH CAUSED THE LIGHTS TO MALFUNCTION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 98,700 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190227May 8, 2007
STRUCTURE
I OWN A 20 02 DODGE RAM 1500 QUAD CAB. I AM WRITING TO INFORM YOU THAT THE DASHBOARD HAS CRACKED INTO MANY PIECES. THE TRUCK WAS NOT IN A WRECK. I AM ONE OF QUITE A FEW PEOPLE WITH THE SAME PROBLEM. IF DODGE WILL NOT CORRECT THE PROBLEM OF POOR EQUIPMENT, THEN AT LEAST DON'T CHARGE 1500.00 TO REPLACE IT. THANKS FOR YOU TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189935May 7, 2007
STRUCTURE
THE DASHBOARD HAS CRACKS THAT DEVELOPED OVER TIME. THERE HAS NOT BEEN ANY DAMAGE OR ACTION TAKEN TO CAUSE THE CRACKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189902May 6, 2007
STRUCTURE
FLORIDA REPORTS MANY CRACKED AND COLLAPSED DASHBOARDS PRIMARILY ON DODGE RAM TRUCKS. ONE LADIES DASH COLLAPSED WHILE DRIVING WITH HER CHILD AT NIGHT WHICH SHUT OFF ALL LIGHTS AND ELECTRICAL SYSTEMS. MANY PROBLEMS SUBMITTED RO [email protected] WHO HAS COMPILED MANY COMLAINTS. DEMNSTRATION SHOWED PIECES OF DASHBOARD CUTTING PAPER LIKE A RAZOR. THIS MAKES IT A SAFETY DEFECT AS WELL AS INFERIOR MATERIEL USED FOR THESE DASH BOARDS.. SO FAR DODGE HAS ACCEPTED NO RESPONSIBILITY FOR THIS DEFECT. MY OWN 2002 DODGE RAM HAS SUCH CRACKS IN THE DASHBOARD. I BELIEVE THAT FURTHER RESEARCH WILL SHOW THIS TO BE A DEFINITE PROBLEM AS WELL AS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189917May 6, 2007
UNKNOWN OR OTHER
CRACKS IN THE DASHBOARD WHICH DOES NOT ALLOW THE DEFOGGER TO DIRECT TOWARDS THE WINDSHIELD TO ENABLE THE CLEARING OF THE WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189921May 6, 2007
UNKNOWN OR OTHER
I HAVE A 2002 DODGE PICKUP THAT THE DASH IS CRACKED. A PIECE OF IT HAS FALLEN INTO THE DASH. I'M CONCERNED THAT IT WILL COLLAPSE AND CUT INTO THE WIRES IN MY DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189867May 5, 2007
STRUCTURE
2002 DODGE RAM 1500 HAS MANY CRACKS IN THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189881May 5, 2007
UNKNOWN OR OTHER
PROBLEM IS WITH THE DASH BOARD/PANEL CRACKING ON MY DODGE RAM 1500 TRUCK. IT IS A YEAR 2002 TRUCK. ON 10/18/2004, I COMPLAINED TO CHRYSLER, THEY AGREED TO REPLACE THE DASH PANEL WHICH WAS CRACKED IN 2 PLACES. THE PART WAS FREE; HOWEVER, THEY MADE ME PAY FOR LABOR. AFTER ONLY A FEW MONTHS, THE DASH STARTED CRACKING YET AGAIN. IN EARLY 2005 I SUBMITTED E MAILS AND RECEIVED NO RESPONSE. I WROTE CHRYSLER COMPLAINING ON 1/24/05 TO WHICH I RECEIVED A RESPONSE ON 2/16/2005 TELLING ME THEY WOULD NOT COVER REPLACEMENT. I CONTACTED CHRYSLER VIA E MAIL AGAIN AND THEY PRETTY MUCH BLEW ME OFF. I KEPT COPIES OF THE E MAIL TRAFFIC, AND MY PROTEST THAT THEY WOULD NOT REPLACE THE PART. TODAY, I JUST SAW A NEWS STORY ON MY LOCAL TV CHANNEL THAT SHOWED DODGE RAM OWNERS WERE HAVING PROBLEMS WITH THE DASH CRACKING, AND THEY REFERRED CONSUMERS TO FILE A COMPLAINT WITH YOUR AGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189725May 4, 2007
STRUCTURE
I OWN A 2002 DODGE RAM 1500. AROUND JULY OF 2006 I NOTICED A CRACK DEVELOPING ON THE PASSENGER SIDE OF THE DASH BOARD THAT RAN FROM THE WINDSHIELD TO THE AIRBAG COVER. SINCE THAT TIME THE DASH HAS CRACKED IN 7 DIFFERENT LOCATIONS INCLUDING THE PASSENGER SIDE DEFROST COVER WHICH FELL INTO THE VENT. I CONTACTED MY LOCAL DODGE DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO SHORT OF REPLACING THE DASH AT A COST OF $1000.00. I UNDERSTAND THAT THIS IS A COMMON OCCURRENCE AMONG THIS MODEL OF TRUCK AND I WOULD LIKE MY COMPLAINT TO BE ON FILE WITH YOU. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189740May 4, 2007
STRUCTURE
DASHBOARD HAS STARTED TO CRACK, ABOUT 6 INCHES AND GROWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189750May 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. APPROXIMATELY ONE AND A HALF YEARS AGO, THE VEHICLE'S INSTRUMENT PANEL BEGAN TO CRACK ASW WELL AS THE DASHBOARD. THE CRACK GRADUALLY SPREAD FROM THE DRIVER SIDE TO THE PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE AIR VENT DETACHED. THE CAUSE OF FAILURE HAS NOT BEEN DIAGNOSED. THE CURRENT MILEAGE IS 56,000 AND FAILURE MILEAGE WAS 42,000. UPDATED 10/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189755May 4, 2007
STRUCTURE
I SAW A LOCAL NEWS STORY ABOUT THE DODGE RAM 1500S HAVING DASHBOARD ISSUES CRACKING AND COLLAPSING. I OWN A 2002 DODGE RAM 1500 THAT HAS FIVE TO SIX LARGE CRACKS SPANNING THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189759May 4, 2007
STRUCTURE
2002 DODGE RAM 1500, HAS TWO LONG VERTICAL CRACKS IN THE DASHBOARD, HAVE A COVER ON THE DASH TO PROTECT IT FROM THE SUN, BUT CRACKED ANYWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189623May 3, 2007
STRUCTURE, EQUIPMENT, VISIBILITY:WINDSHIELD
DASH BOARD CRACKING, DASH LIGHT AND HEADLIGHT WENT OUT WHILE DRIVING. ALSO, REPLACE WINDSHIELD TWICE. UNKNOWN WHY THE WINDSHIELD CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189695May 3, 2007
UNKNOWN OR OTHER
2002 DODGE 1500 PICKUP TRUCK HAS A MAJOR PROBLEM WITH CRACKING IN THE DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189702May 3, 2007
UNKNOWN OR OTHER
DASHBOARD CRACKING ON MY DODGE 2500 RAM TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189470May 2, 2007
STRUCTURE
NO "EVENT" LED TO FAILURE. ISSUE IS A POTENTIAL SAFETY ISSUE THAT HAS BEEN DOCUMENTED IN AN INVESTIGATIVE REPORT ON WWW.LOCAL6.COM OUT OF ORLANDO. MY 2002 DODGE RAM 2500 QUAD CAB HAS A DEFECTIVE DASHBOARD THAT HAS BEGIN TO COLLAPSE. THE REPORT REFERENCED DOCUMENTS IDENTICAL ISSUES LEADING TO EVERYTHING FROM ELECTRICAL SHORTS AND LOSS OF LIGHTS DURING NIGHT DRIVING TO LOSS OF VEHICLE OPERATION. PROBLEM IS APPARENTLY WIDESPREAD, SPECIFIC TO DODGE AND EXPANDING. MOST VEHICLES ARE OLDER THAN MINE BUT CRACKS APPEAR TO BE STARTING IN THE SAME PLACE AND ALL PROCEED TO COLLAPSE. SCOTT COOPER WAS THE INVESTIGATIVE REPORTER FOR CHANNEL 6 NEWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189490May 2, 2007
STRUCTURE
I OWN A 2002 DODGE RAM 2500 AND FOR SEVERAL YEARS NOW, THE DASHBOARD HAS BEEN CRACKED AND IS OVER TIME CAVING IN. I BROUGHT THIS TO THE ATTENTION OF BONIFACE HIERS DODGE IN MERRITT ISLAND, FL AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEREFORE WOULD BE MY EXPENSE IF I WANTED IT REPLACED. RECENTLY, I HAVE EXPERIENCED PROBLEMS WITH MY LIGHTS AND BELIEVE IT MAY BE CAUSED BY THE DASHBOARD ISSUE. OUR LOCAL NEWS CHANNEL IS RUNNING A STORY ON THIS ISSUE RIGHT NOW (WWW.LOCAL6.COM, CLICK ON PROBLEM SOLVERS)AND HAS LOCATED SEVERAL PEOPLE THROUGHOUT CENTRAL FLORIDA THAT ARE HAVING SIMILAR PROBLEMS. I DID NOT REALIZE THIS WAS SUCH A POPULAR ISSUE AND I DEFINITELY FEEL SOMETHING SHOULD BE DONE TO REPAIR THIS PROBLEM. SOME OF THE OTHER OWNERS ARE SAYING THAT THE DASHBOARD IS CAUSING PROBLEMS WITH WIRING AND COULD CAUSE HEADLIGHTS TO FAIL. THAT IS A HUGE SAFETY ISSUE AND I WOULD THINK THIS WOULD NEED TO BE FIXED BEFORE ANY FATALITIES OCCUR. I AM EMBARRASSED OF THE WAY THE INTERIOR OF MY TRUCK CURRENTLY LOOKS. I TRY TO TAKE GOOD CARE OF MY TRUCK AS I EXPECT TO OWN IT FOR SEVERAL MORE YEARS AND VEHICLE APPEARANCE IS IMPORTANT TO ME. WHILE I THOUGHT THIS PROBLEM WAS SIMPLY COSMETIC, I WAS EMBARRASSED BUT NOT COMPELLED TO PUSH THE ISSUE WITH DODGE. NOW THAT I REALIZE THIS COULD BE A SAFETY ISSUE AND MY LIFE OR MY HUSBANDS LIFE COULD BE IN DANGER, I AM VERY CONCERNED. I HAVE PICTURES I WOULD BE HAPPY TO FORWARD TO YOU IF THEY WILL ASSIST IN YOUR REVIEW OF MY CASE. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO YOUR RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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