Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10811474December 21, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10811069December 18, 2015
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 15V459000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811189December 18, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810771December 16, 2015
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING, WHILE DRIVING APPROXIMATELY 58-74 MPH. IN ADDITION, THE VEHICLE EXPERIENCED THE SHAKING WHEN THE VEHICLE WAS DRIVEN OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD STEERING STABILIZER, CONTROL ARM, TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 04/07/16*LJ UPDATED 05/11/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810455December 15, 2015
ELECTRICAL SYSTEM
VEHICLE WAS PARKED IN DRIVEWAY FOR 6.5HRS. WAS UNOCCUPIED AND NOT RUNNING. KEY WAS NOT IN VEHICLE. NO ACCESSORIES WERE PLUGGED IN. FLAMES SUDDENLY ERUPTED FROM UNDER HOOD DRIVER'S AREA. VEHICLE CAUGHT FIRE AND IS A TOTAL LOSS. I HEARD THE HORN SOUND PRIOR TO NOTICING THE SMOKE AND SEVERAL TIMES IN THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810206December 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810432December 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810597December 15, 2015
STEERING, SUSPENSION
I HAVE OPTED FOR THE BUYOUT OPTION AND THE WAY THIS HAS BEEN HANDLED IS UNACCEPTABLE. I WAS EMAILED ON OCTOBER 26 WITH A BUYBACK OFFER. I ACCEPTED, AND FAXED THE PAPERWORK TO THEM THE NEXT DAY. NO ONE HAS EVER CALLED ME BACK. I CALLED THE IMPARTIAL SERVICES PHONE NUMBER AND ASKED FOR AN UPDATE. THEY COULD NOT TELL ME WHEN THIS PROCESS WOULD BE FINALIZED. IN MY OPINION, I WOULD THINK THAT I COULD BE INFORMED OF WHATS GOING ON THROUGHOUT THE PROCESS, AND THE BUYBACK IS TAKING WAY TO LONG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE BECAUSE OF THE RECALLS THAT WERE NOT REPAIRED. THIS LEAVES ME WITHOUT A VEHICLE UNTIL THIS PROCESS IS FINALIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807062December 3, 2015
AIR BAGS
2012 RAM 1500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 15V-459. *SMD THE CONSUMER STATED THE VEHICLE IS IN STORAGE FOR THE WINTER. THEREFORE, IT WON'T BE AVAILABLE FOR INSPECTION UNTIL THE SPRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808015December 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808087December 2, 2015
UNKNOWN OR OTHER
UCONNECT. WE HAVE A LATE MODEL 2012 BUILT IN NOVEMBER 2012 WITH THE UCONNECT SYSTEM. WE FEEL THAT OURS SHOULD BE COVERED UNDER THE 2013 UCONNECT RECALL DUE TO HOW LATE OUR VEHICLE WAS BUILT, WHICH COULD HAVE BEEN CLASSIFIED AS A 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807880December 1, 2015
STEERING
STEERING WHEEL HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807581November 30, 2015
STEERING
THIS TRUCK HAS HAD ISSUES WITH STEERING SINCE ABOUT 10,000 MILES. I HAVE HAD THE PREVIOUS STEERING RELATED RECALL (13V529000) FIXED YET THE STEERING STILL DOESN'T FEEL RIGHT. I HAD BROUGHT TO THE DEALER MULTIPLE TIMES TO ADDRESS THE ISSUE AND EACH TIME I WAS TOLD THAT NOTHING WAS WRONG. LAST SUNDAY I TURNED ON TO A TWO LANE ROAD AND AT A CRUISING SPEED OF ABOUT 35 MPH MY STABILITY CONTROL STARTED GOING CRAZY. WITHIN A FEW SECONDS, A LOUD POP. I WAS TRYING TO FIGURE OUT WHAT WAS GOING ON WHEN I REALIZED THE CAR WAS NOT REACTING TO MY TURNING OF THE STEERING WHEEL. I WAS ON A SLIGHT RIGHT CURVE AND VEERING INTO THE ONCOMING TRAFFIC LANE WITHOUT STEERING AND I SLAMMED ON THE BRAKES JUST BEFORE HITTING A PARKED VEHICLE ON THE OPPOSITE SIDE OF THE ROAD. I AVOIDED A HEAD-ON COLLISION ONLY BY CHANCE THAT THERE WASN'T A VEHICLE COMING THE OTHER DIRECTION. WITH THE KNOWN STEERING ISSUES OF THE TRUCK I AM NERVOUS THE EXISTING RECALL DIDN'T PROPERLY FIX THE TRUCK'S STEERING PROBLEMS. I HAD THE TRUCK TOWED TO THE DEALER AND I WAS TOLD THE PROBLEM WAS NOT RELATED TO THE STEERING RECALLS. I HAD A BROKEN DRAG LINK TERMINAL AND PITTMAN ARM (NEITHER UNDER WARRANTY). MY TRUCK HAS 70,000 MILES AND HAS BEEN DRIVEN ON-ROAD ONLY AND UNDER NORMAL TO LIGHT CONDITIONS FOR ALL THE MILES. IN MY OPINION THESE CRITICAL COMPONENTS SHOULD NEVER BREAK ESPECIALLY AT ONLY 70K MILES ON A SUPPOSEDLY HEAVY DUTY TRUCK. WITH MY FAMILY IN THE CAR, THIS EVENT COULD HAVE ENDED MUCH MUCH WORSE. WE ARE THANKFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795178November 20, 2015
SERVICE BRAKES, POWER TRAIN
VEHICLE WARRANTY FROM DODGE NOT HONORED DUE TO COMING FROM CANADA . YET AS I HAVE JUST RECENTLY PURCHASED A RAM TRUCK FROM ROY ROBINSON CHEVROLET IN MARYSVILLE WA TWO WEEKS AFTER PURCHASED VEHICLE WOULD NOT STOP WHEN BRAKE WAS PRESSED UNLESS PUMPED DODGE WOULD NOT COVER WARRENTY ON VEHICLE AND ROY ROBINSON PAID TO REPAIR MASTER CYLINDER. ITS BEEN 1 MOTH AND HALF AND FROM TIME TO TIME I STILL GET THE SENSATION OF NOT STOPPING UNLESS I PUMP BRAKE . NOW MASTER TRANSMISSION HAS ISSUES WONT GET OUT OF 5 THE GEAR . SO FOR A UNSAFE VEHICLE THAT NOW HAS BEEN IN AN ACCIDENT BECAUSE OF BRAKES AND BEING 37500 MILES A NEWER VEHICLE WAS ALLOWED TO BE SOLD AT NEW VEHICLE PRICE. AND STILL DODGE CANNOT TELL ME WHY AFTER GOING THRU CUSTOMS AND DOT AND EPA . WHY THE WARRANTY CANT BE CONTINUED. IM SCARRED TO DRIVE MY TRUCK THAT IM PAYING FOR WHEN IT IS UNSAFE WHAT ELSE WILL GO WRONG AND WHY ARE THESE DEFECTIVE VEHICLES ALLOWED IN USA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10794846November 19, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794905November 19, 2015
ELECTRICAL SYSTEM
MY TRUCK FUEL LIGHT CAME ON TRUCK SPUTTERED AND DIED IN ABOUT 30 SECONDS. LUCKILY I WAS IN A GOOD SPOT TO PULL OVER AND STOP. I LIFTED THE HOOD AND COULD SMELL WIRES BURNING. I LIFTED THE FUSE BOX LID AND SEEN THE FUSES SMOKING SO I PULLED ONE FUSE THAT WAS THE STARTER SOLENOID FUSE.I WAS ON HIGHWAY WITH LOTS OF ROCK CUTS AND HILLS. TURNS OUT TO BE THE TIPM. THIS PRODUCT SHOULD BE RECALLED IMMEDIATELY .DEALERSHIP REPLACES IT FOR APP. 1400.00 AND IT STILL NEVER FIXED PROBLEM. THEY SAY IT IS UNDER WARRANTY AND NOW HAVE TO PAY FOR ANOTHER DIAGNOSTICS . HOW MUCH IS THIS GOING TO END UP COSTING. I HAVE NO FUEL GAUGE, FRONT WINDOWS DON'T WORK , WIPERS WORK WHEN AND HOW THEY WANT, AIR CONDITIONING TURNS ON BY ITSELF, TEMPERATURE GAUGE SAYS ITS 56 DEGREES CELSIUS OUTSIDE. DOESN'T TAKE A ROCKET SCIENTIST TO FIGURE OUT THIS ONE. I THINK THIS COULD HAVE ENDED UP WORSE BUT I WAS DRIVING DOWN A HILL AND WAS ABLE TO GET OFF THE HIGHWAY ON A TRUCK PULL OFF AT THE BOTTOM. I HAVE BOUGHT 5 NEW DODGE TRUCKS OVER THE YEARS AND HAD PLANNED TO BUY MORE TILL NOW. I HOPE I CAN GET THE PROBLEM RESOLVED WITHOUT BREAKING THE BANK. TRADE IT IN REAL SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794946November 19, 2015
ELECTRICAL SYSTEM
ENGINE SHUTS OFF WHILE DRIVING. IGNITION SWITCH IS SO LOOSE THAT IT GETS STUCK BETWEEN RUN AND THE OFF POSITION AND IT MAKES FOR VERY FATAL DRIVING SITUATIONS. THE ENGINE SHUTS OFF WHILE DRIVING, WHILE PARKED, AND ANYTIME THE VEHICLE IS "BUMPED" UP AND DOWN. THERE WAS A NEAR CRASH ON A BUSY INTERSTATE BECAUSE OF IT. THIS IGNITION SWITCH IS THE SAME ISSUE THAT DODGE HAS RECALLED IN THEIR VANS, BUT IT ISN'T RECALLED IN MY RAM 3500 FOR SOME REASON. IT IS A FATAL FLAW THAT WILL EVENTUALLY CAUSE A SERIOUS ACCIDENT. DODGE HAS A FILE OF THIS AND REFUSES TO PAY FOR IT TO BE FIXED EVEN THOUGH THEY KNOW THAT IT CAN CAUSE A FATAL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794524November 17, 2015
STEERING, SUSPENSION
I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794536November 17, 2015
STEERING, SUSPENSION
MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790636November 16, 2015
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
EXHAUST SMALL IN CAB WIN USING THE ENGINE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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