Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#725208July 10, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES
MIRROR "FOLDAWAY" DETENT FAILED AND MIRROR FOLDED BACK AND WOULDN'T STAY IN PROPER POSITION. THIS OCCURRED WHILE TOWING A TRAVEL TRAILER. THIS HAS OCCURED WITH THREE DIFFERENT MIRRORS. THE PROBLEM EXISITS WITH ALL 1996 AND 1997 RAM PICKUPS, WITH POWER MIRRORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724969July 5, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I OWN A 1997 DODGE RAM TRUCK AND THE DRIVERS AND PASSENGERS OUTSIDE MIRROR WILL NOT HOLD INTO POSITION (THEY SWING IN TOWARDS THE DOOR GLASS WHILE DRIVING). I CONTACTED THE DODGE DEALER IN MY AREA AND THEY CONFIRMED THAT THERE IS A CONCERN WITH THE MIRRORS, IN FACT THEY TOLD ME THAT DODGE REDESIGNED THE MIRRORS FOR THAT REASON. THE REPLACEMENT MIRRORS ARE THE OLD DESIGN AND THEY TOLD ME THAT IN A MATTER OF TIME THE NEW ONES WILL DO THE SAME THING. BECAUSE THIS IS A SAFETY MATTER I WOULD HOPE THAT THE MIRRORS COULD BE RETROFIT TO THE NEW STYLE OR A PERMANENT FIX BE MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864757July 5, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE TURNING INTO THE DRIVEWAY HEARD A LOUD CLUNKING NOISE AND NOTICED BROKEN BOLTS WHICH HOLDS THE STEERING BOX ON THE FRAME. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864682July 3, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING STEERING WHEEL AND COLUMN LOCKED UP, CAUSING LOSS OF BRAKES AND STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724822July 1, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE FAILURE OF THE REAR VIEW MIRROR APPEARS TO BE A MANUFACTURERS DEFECT. THE MIRROR SUPPORT ARM BECAME LOOSE INTERNAL TO THE CONNECTION BRACKET ON THE VEHICLE AND THE MIRROR WOULD NOT REMAIN STABLE ONCE IT WAS SET AND THE VEHICLE PLACED IN MOTION. AS YOU DRIVE THE MIRROR WOULD JUST FLAP IN THE WIND. AFTER HAVING THE MIRROR REPLACED AND LOOKING AT THE MALFUNCTIONING MIRROR, MY INVESTIGATION CONCLUDED THAT THERE ARE FOUR(4) INTERNAL SCREWS AND A BRACKET THAT SECURES AND STABILIZES AND SECURES THE MIRROR SUPPORT ARM INTERNALLY. TWO(2) OF THE FOUR(4) SCREWS SECURING THE SUPPORT ARM WAS FOUND TO BE LOOSE AND BOUNCING AROUND INSIDE THE SUPPORT COVER. THE SCREWS OR HARDWARE SHOWS NO SIGNS OF BEING STRIPPED OR WORN, THEY WERE JUST LOOSE. WITH THIS MIRROR BEING A SAFETY ITEM, I FEEL THE MANUFACTURER SHOULD ABSORB THIS COSTLY REPAIR OF $379.32 WHEN THESE FAILURES OCCUR. THANK YOU VERY MUCH FOR ANY INSIGHT OR GUIDANCE YOU MAY PROVIDE IN RESOLVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724802June 30, 2000
SUSPENSION:FRONT
THIS VEHICLE LEANS SEVERELY TO THE LEFT - WE HAVE TAKEN IT IN TO THE DODGE DEALER WHO STATED IT WAS BECAUSE THAT IS WHERE THE FUEL TANK IS LOCATED. THEY SUGGESTED WE TAKE THE TRUCK TO LES SCHWAB TO HAVE THE TIRES LOOKED AT ALSO. WE DID THIS AND LES SCWAB STATED THAT IT WAS A MAJOR DEFECT WITH THE TRUCK AND THE DEALERSHIP JUST WANTED US OUT BECAUSE THEY ARE AWARE OF THE DEFECT AND THEREFORE SENT US TO LES SCHWAB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864244June 26, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:LINKAGES, SUSPENSION:FRONT
GEAR BOX AND PITMAN ARM WERE REPLACED. CURRENTLY, VEHICLE IS EXPERIENCING PREMATURE WEAR OF THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864275June 26, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE SWAYS AND PULLS TO THE LEFT AND RIGHT WHEN APPLYING BRAKES. CHRYSLER REP SAID THAT THIS IS A COMMON PROBLEM, BUT SO FAR NO SOLUTION. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724166June 18, 2000
STRUCTURE:FRAME AND MEMBERS
THE POSTS ON EACH SIDE OF THE WINDSHIELD ARE APPROX. 6" WIDE AND RESTRICT THE DRIVERS VISABILITY SERVERLY. MY SON AND I HAVE SIMILAR TRUCK DODGE TRUCK MODELS AND WE HAVE HAD SEVERAL NEAR ACCIDENTS INVOLVING PEDESTRIANS AND VEHICLES. MY MOST RECENT NEAR COLLITION WAS WITH A RAILROAD LOCAMOTIVE AT AN UNGATED CROSSING. LUCKLY ANOTHER DRIVER ALERTED ME TO THE LOCAMOTIVE AND I SAW IT IN TIME . HOWEVER IT WAS COMPLELY HIDDEN FROM MY VIEW BY THE POST . I HAVE OWNED DODGE TRUCKS FOR THE PAST 23 YEARS WITH OVER 700,000 MILES OF SERVICE AND HAVE ALWAYS FOUND THEM RELIABLE AN SAFE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723792June 9, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CATASTROPHIC FAILURE OF PRIME-LOC (WWW.ASH-TEC.COM) FUEL FILTER RESULTED IN IMMEDIATE ENGINE SHUTDOWN, LOSS OF STEERING AND BRAKE ASSIST (8000LBS), CAVITATION OF INJECTOR PUMP, AND ATOMIZED DIESEL FUEL COVERING WINDSHIELDS AND OBSCURING VISION OF FOLLOWING VEHICLES. SIGNIFICANT FIRE HAZARD FROM ATOMIZED FUEL FILLING ENGINE COMPARTMENT AND UNDERSIDE OF VEHICLE. OF THE THREE OTHER PRIME-LOC OWNERS I HAVE CONTACTED, EACH OF US HAVE EXPERIENCED SIMILAR FAILURES. DISCUSSIONS WITH PRIME-LOC ENGINEER INDICATED POSSIBILITY OF NUMEROUS OTHERS SIMILAR FAILURES....) MANUFACTURER IGNORING ALL COMPLAINTS, CONTINUES TO SELL. I HAVE RETAINED ALL HARDWARE AND IT REMAINS AVAILABLE FOR METALLURGICAL INSPECTION (SUSPECT HYDROGEN EMBRITTLEMENT DURING PLATING PROCESS).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723752June 8, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
THE FRONT FUEL TANK STRAP BROKE, CAUSING THE FRONT END OF THE FUEL TANK TO DROP DOWN TO THE ROAD SURFACE. FRICTION AGAINST THE ROAD SURFACE CAUSED A HOLE TO FORM IN THE TANK, ALLOWING FUEL TO LEAK OUT. LOOKING AT THE FUEL TANK STRAP, IT APPEARS THAT THERE HAD BEEN A CRACK ACROSS APPROX. 50% OF THE WIDTH FOR SOME TIME DUE TO THE FORMATION OF RUST SEEN IN THE CROSS SECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862945June 2, 2000
SEATS:FRONT ASSEMBLY:POWER ADJUST
AN ELECTRICAL SHORT OCCURRED UNDERNEATH DRIVER'S SEAT, POSSIBLY DUE TO MOTOR BURNING UP. CAUSED AN ELECTRICAL FIRE DIRECTLY BENEATH THE DRIVER'S SEAT. CONSUMER DISCONNECTED BATTERY TO STOP THE FIRE. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#862679May 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ABOUT 65 MPH AND BARELY TOUCHING THE BRAKES TO SLOW DOWN, ALL FOUR WHEELS LOCKED UP. TRUCK WAS TOWED TO THE DEALERSHIP. BRAKE FAILURE HAD OCCURRED ONCE BEFORE, AND RESULTED IN AN ACCIDENT. DEALER COULD NOT DUPLICATE THE PROBLEM, BUT THEY REPLACED THE POWER BRAKE BOOSTER. BRAKE FAILURE HAS NOT OCCURRED SINCE. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#862430May 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ENGINE CAUGHT ON FIRE, TOTALLING THE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#862377May 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RIGHT FRONT BRAKES MAKE A CLANKING NOISE WHILE DRIVING. NOISE STOPS WHEN APPLYING BRAKES. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM IS STILL OCCURRING. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862396May 23, 2000
SUSPENSION:REAR
WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH VEHICLE WAS REARENDED/DROPPED, AND LOST CONTROL. TOWED TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER THAT THE PRELOAD ADJUSTER WAS SET AND CROSS THREADED. DEALER NOTIFIED, AND HAD NOTHING TO SAY! PROVIDE FURTHER DETAILS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#723054May 22, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRUCK ACCEELRATED UPON PUTTING INTO DRIVE.....THE PEDAL WENT TO THE FLOOR ....COULD NOT STOP IT. THE ABS ACTIVATED AND VEHICLE CRASHED INTO A BUILDING....IT SQUEELED THE TIRES AS SOON AS I STEPPED ON PEDAL AND IT WENT TO THE FLOOR......CRASHED INTO A BUILDING AND IT WAS STILL REVVING AT FULL THROTTLE.........CAN YOU HELP US......WE DONT WANT TO DRIVE IT AGAIN UNLESS WE KNOW WHAT CAUSED IT TO DO THIS.........THE EXTERIOR DAMAGE IS BEING REPAIRED BUT WE STILL DONT KNOW WHY IT DID THAT........THANKYOU... *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#862178May 19, 2000
AIR BAGS
CONSUMER CALLED DEALER TO MAKE AN APPOINTMENT FOR AIR BAG REPAIRS. APPOINTMENT WAS SCHEDULED FOR THE NEXT DAY. WHEN CONSUMER CALLED TO CONFIRM THE APPOINTMENT, WAS TOLD THAT HE WAS NOT ON SCHEDULE. CONSUMER THEN MADE ANOTHER APPOINTMENT FOR 17TH. UPON ARRIVING ON THAT DAY, DEALER SAID IT WOULD BE READY BY NOON, BUT IT WAS NOT. THEN AT THE END OF DAY, REPAIRS WERE STILL NOT DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000564May 18, 2000
TIRES
I GOT 26000 MILES OUT OF THIS TIRE, I THINK MY VAN IS TO HEAVY FOR THIS TYPE OF TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862140May 18, 2000
AIR BAGS:FRONTAL
ROAD WAS WET & VEHICLE WAS GOING AROUND A CURB & VEERED OFF INTO A TELEPHONE POLE. ENTIRE FRONT END WAS CAVED INWARD. HAD SEAT BELTS ON. AIRBAGS FAILED TO DEPLOY, UPON IMPACT. DRIVER SUFFERED FACIAL INJURIES. MANUFACTURER INDICATED AIR BAGS WORKED OKAY. VEHICLE SENSORS WERE NOT TOUCHED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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