Dodge Ram Complaints (1998)

1,390 consumer complaints on file.

#756483January 6, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN BACKING UP A CLUNKING NOISE EMITTED FROM DIFFERENTAL. DEALER REPLACED FLUID AND ADDED SOME "ADDITIVE". DID NOT CORRECT PROBLEM. THEY KEPT TRUCK TO DISASSEMBLE DIFFERENTAL, FOUND NOTHING AMISS, REPLACED FLUID AND ADDITIVE. AT THIS TIME, ALL SEEMS OK. THE COST WAS $83.90. WHEN THEY DECIDED TO KEEP THE TRUCK OVER NIGHT THEY THOUGHT IT WOULD BE COVERED UNDER WARRANTY. HOWEVER, IT WAS OUT OF POCKET EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001414January 3, 2002
AIR BAGS
AIR BAG LIGHT REMAINS ILLUMINATED, INDICATING A MALFUNCTION WITHIN SYSTEM. DEALER DETERMINED THAT PROBLEM IS OCCURRING DUE TO CLOCK SPRING. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756143December 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DODGE FAILS TO ADMIT A PROBLEM WITH REAR ANTI-LOCK BRAKES BECAUSE I DIDN'T FIND THE UNUSED BRAKES WITHIN THE WARRANTY. SEVERAL OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCE ON OTHER MAKES WITH REAR ABS. MY WORRY IS I'M NOT THE ONLY ON DRIVING WITH DEFECTIVE BRAKES. DODGE SENT A SERVICE BULLITIN TO DEALERS BUT NOT TO INFORM CONSUMERS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8001228December 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:REAR:SHOCK ABSORBER, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, POWER TRAIN, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, TIRES, SUSPENSION:FRONT:SHOCK ABSORBER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SUSPENSION:FRONT:STABILIZER BAR, SUSPENSION
CONSUMERS VEHICLE RAN INTO A TRAILER ON HIS PROPERTY AND ABS WAS DEFECTIVE, ALSO BRAKE DRUMS WERE RUSTED, DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED THAT HEADACHE BAR AND FUEL TANK, TIRES, FUEL FILTER, STEERING STABILIZER, FRONT SHOCKS, REAR SHOCKS, AIR FILTER, REAR AXLE SEAL AND FLUID, REAR TRANSFER CASE SEAL AND U-JOINTS IN REAR DRIVE SHAFT FAILED AND REPLACED.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755884December 20, 2001
TIRES:SIDEWALL
THIS IS A "LOAD RANGE E" GOODYEAR TIRE PROBLEM. AT 30081, 30805, 35213, AND 38060 MILES ONE EACH OF THE ORIGINAL EQUIPMENT TIRES FAILED DUE TO SIDEWALL SEPARATION AND WAS REPLACED AT VARYING CHARGES BY GOODYEAR. NOW, AT ABOUT 50,000 MILES, ONE OF THE REPLACEMENT TIRES HAS FAILED FOR THE SAME REASON. GOODYEAR IS GIVING ME A "RUN AROUND" AS HAS BEEN THE CASE IN ALL PREVIOUS OCCURANCES, VARIOUSLY CLAIMING THAT THE TIRE IS "NO LONGER AVAAILABLE" "ON BACKORDER" "NO LONGER MANUFACTURED" "NOT ADJUSTABLE" ETC. IT HAS NOW BEEN TWO WEEKS SINCE THE LAST FAILURE WAS SHOWN TO GOODYEAR, AND THEY CLAIM NOT TO BE ABLE TO LOCATE A REPLACEMENT. I HAVE COMPLETE DOCUMENTATION OF EACH OF THESE SITUATIONS, DEALER NAMES AND LOCATIONS, AND AM READY TO ASSIST YOU IN WHATEVER WAY IS APPROPRIATE.*AK (DOT NUMBER: UNKNOWN TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000667December 12, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
RECEIVED RECALL LETTER FROM DODGE REGARDING SECONDARY HOOD LATCH, AND THEY WERE REFUSING TO HONOR RECALL LETTER. DODGE STATED THAT REPAIRS WOULD HAVE TO BE PERFORMED ON A WEEKDAY. CONSUMER STATED IT WOULD HAVE TO BE A WEEKEND, AND DODGE WILL NOT HONOR THAT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755460December 9, 2001
ENGINE AND ENGINE COOLING:ENGINE
#4 CYLINDER HEAD CRACKED, BUT HEAD GASKET WORN ON OTHER HEAD AS WELL SO WE CHOSE TO REPLACE BOTH HEADS. WE REPORTED TO CHRYSLER AND THEY AGREED TO PAY HALF THE COST TO REPLACE THE TWO HEADS INCLUDING LABOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755376December 6, 2001
SUSPENSION:FRONT:WHEEL BEARING
I HAVE A RUBBING SOUND,PULTSATING.LIKE WARPED ROTOR BUT I THINK IT SOUNDS LIKE A BEARING GOING,BUT I WAS TOLD IT MAT BE THE WHEEL HUB.I DON'T ABUSE THE TRUCK AND IT DIDN'T LOOK LIKE IT WAS BEFORE I GOT IT SO,I WAS WONDERING IF IT ME BE THE RECALL ON THE FRACTURED HUB.DOES IT SOUND LIKE THE SYMPTOMS ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755063November 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
FROM DAY 1 OF THE NEW TRUCK, I HAD SHIFTING PROBLEMS. BEFORE I HAD 1200 MILES ON THE TRUCK IT WAS IN THE SHOP TWICE. THE FIRST TIME THEY TOOK THE TRANSMISSION APART AND INSPECTED AND PLACED BACK INTO THE TRUCK. PROBLEM SHIFTING CONTINUED. THE 2ND TIME IN THE SHOP, THEY REPLACED THE TRANSMISSION, CLUTCH AND SLAVE CYLINDER, THIS WORKED. THEN AT 53000 MILES I TOOK THE TRUCK IN FOR RECALL WORK (828), TO REPLACE THE SLAVE CYLINDER. AT 60000 MILES I HAD SHIFTING PROBLEMS AGAIN. THEY REPLACED THE TRANSMISSION AND CLUTCH WHICH WAS 50% OUT OF MY POCKET. THE DAY I PICKED THE TRUCK UP FROM THE DEALER I WENT ON VACATION FOR 2000 MILES WHICH RESULTED IN SHIFTING PROBLEMS. I TOOK THE TRUCK BACK AT 62000 AND THEY REPLACED THE SLAVE CYLINDER, BUT THE TRANSMISSION WAS LEAKING. AT 64470 MILES THE TRANS WENT DRY AND DEALER REPLACED ANOTHER TRANS. AFTER I PICKED THE TRUCK UP FROM THE DEALER, THE SLAVE CYLINDER BLOW APART 5 MILES AWAY FROM THE DEALER ON THE WAY HOME. HYDRALIC FLUID SPILLED ON TO THE HOT EXHAUST PIPES, WHICH CAUSE SMOKE. AFTER PICKING THE TRUCK UP FROM THE DEALER ON 11/28/01 THE SLAVE CYLINDER BLOW AGAIN 1 MILE FROM THE DEALERSHIP WITH FLUID AGAIN POURING ONTO THE EXHAUST PIPES WHICH CAUSE SMOKE. THE TRUCK IS CURRENTLY AT THE DEALER PUTTING IN A 5TH CYLINDER WITH 64477 MILES ON THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754975November 27, 2001
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES DIDN'T WORK AND MY WIFE CRASHED AND THE AIR BAGS DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754724November 20, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
REAR AXLES SEALS LEAKED LUBRICANT ON THE BRAKE SHOES CAUSING LOSS OF BRAKING. THIS PROBLEM A VERY SERIOUS SAFETY CONCERN WHEN TOWING A TRAILER DUE TO LOSS OF BRAKING AND COULD CAUSE A POSSIBLE ACCIDENT. THE SECOND ISSUE IS THE FUEL SENDER IN THE FUEK TANK FAILING.THE FUEL GAUGE READING WILLINDICATE ZERO TO FULL RANDOMLY, THUS YOU NEVER KNOW HOW MUCH FUEL RESERVE YOU HAVE. THIS HAS BEEN REPLACED ONCE BEFORE UNDER WARRANTY. UPON INSPECTION THE THE SENDING UNIT THE WIPER MECHANISM APPEARS TO WEAR OUT PREMATURELY AND SENDING ERRONEOUS SIGNAL TO THE FUEL GAUGE IN THE DASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898784November 6, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ACCELERATOR PEDAL STUCK WHEN BRAKES WERE APPLIED. PEDAL WENT TO THE FLOOR AND FAILED TO STOP VEHICLE, CAUSING LOSS OF CONTROL. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898566October 31, 2001
SUSPENSION
WHEN ATTEMPTING TO MAKE A TURN A LOUD GRINDING NOISE CAN BE HEARD. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753856October 29, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ALL INSTRUMENT GUAGES AND WARNING LIGHTS DO NOT WORK CONSISTANTLY. AT TIMES THERE IS NO WAY TO KNOW WHAT SPEED I AM GOING AND HOW MUCH FULL I HAVE BECAUSE THE GUAGES ARE NOT WORKING. I BELIEVE THIS CONSITUTES A SAFETY PROBLEM. I HAVE HEARD OTHER OWNERS OF 1997 MODEL YEAR VEHICLES WERE HAVING SIMILAR PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898297October 26, 2001
TIRES:SIDEWALL
WHILE DRIVING 55 MPH, SIDEWALL SEPARATED FROM RIGHT FRONT TIRE AND BLEW OUT ON THE HIGHWAY. ORIGINAL MANUFACTURING EQUIPMENT ON A DODGE, RAM,1998, TIRE SIZE P26575R16, AND MILEAGE 30,000. *AK CONSUMER ADDED THAT BACK LEFT TIRE SIDEWALL IS STARTING TO PEEL AT FIRESTONE MARKINGS, DOT NUMBERS FOR TIRES ARE BM14474-3 AND BM14976-1. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753560October 23, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ELECTRICAL SYSTEM:IGNITION
SPARK KNOCK NOTICED, VEHICLE TAKEN TO NEAREST DODGE DEALERSHIP(COLONIAL DR., ORLANDO,FL). VEHICLE WAS EVALUATED BY COMPUTER DIAGNOSTIC SYSTEM AND ROAD TEST: REPORTED AS NORMAL. ON FURTHER INSISTANCE AND DISCUSSION, SERVICE TECH FOUND INTAKE MANIFOLD GASKET WAS DEFECTIVE AND WOULD NEED REPLACEMENT. IT WAS ALSO MENTIONED BY THIS DEALERSHIP, AS WELL AS BY SEVERAL OTHER MECHANICS, THAT THIS IS A PROBLEM DODGE IS HAVING ON V-6 AND V-8 STYLE ENGINES. THIS PROBLEM HAS BECOME SO WIDESPREAD THAT DODGE HAS PUBLISHED BULLETINS ON REPAIR OF THIS DEFECT. DODGE HAS ALSO AGREED TO REPAIR THIS DEFECT IN THE V-6 ENGINES. SINCE I AM THE OWNER OF A V-8 ENGINE THAT THIS DEFECT ALSO EXISTS, I FEEL DODGE IS RESPONSIBLE FOR THE FAILURE OF THE PART IN MY ENGINE AND I SHOULD BE COMPENSATED FOR THE DIAGNOSTIC TEST AND REPAIR OF ENGINE MANIFOLD PLENUM PAN GASKET. THANK-YOU FOR YOUR ASSISSTANCE IN THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006950October 22, 2001
POWER TRAIN:AXLE ASSEMBLY
THE REAR AXLE BEARINGS AND SEAL HAD TO BE COMPLETELY REPLACED. THE PROBLEM WAS DETECTED FROM HEARING SOME REAR AXLE NOISE. PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**753546
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753526October 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I REPORTED THE FAILURE TO CHRYSLER WHO AGREED TO A DIAGNOSIS. A REPRESENTATIVE VERBALLY AGREED THAT CHRYSLER WOULD PAY FOR DIAGNOSIS AND REPAIR IF PROBLEM WAS CAUSED BY FACTORY DEFECT. A DIAGNOSIS SHOWED THAT THE FAILURE WAS CAUSED BY A FACTORY DEFECT. AT LEAST ONE METAL PART WAS MISSING FROM THE TRANSMISSION CAUSING THE FAILURE. CHRYSLER THEN SAID I WAS RESPONSIBLE FOR $350 OF THE REPAIR COST, GOING AGAINST THEIR EARLIER AGREEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753545October 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE FRONT BRAKE PADS REQUIRED REPLACING AT 16,000 MILES, 8,500 MILES BEFORE SUGGESTED MAINTENANCE. AT 35,975 MILES THE FRONT BRAKE PADS AND ROTORS REQUIRED REPLACING. DODGE INFORMED ME THIS WAS NORMAL WEAR, NOT WITHIN WARRANTY AND NOT CONSIDERED A PROBLEM. THEY DID NOT INFORM ME OF THE TSB ALREADY RELEASED STATING THE KNOWN PROBLEM OF EARLY WEAR ON FRONT BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753283October 16, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
IN APRIL OF 2001, THE LUGS: NUTS OF FRONT/PASSENGER SIDE WHEEL SHEARED OFF AND THE WHEEL FELL OFF. I WAS GOING 5 MPH PULLING INTO A GAS STATION AT THE TIME, BUT 30 SECONDS BEFORE THE INCIDENT I WAS GOING 55 MPH ON A HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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