Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10606894June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607039June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT NOTIFIED THE DEALER AND MANUFACTURER NUMEROUS TIMES TO HAVE THE VEHICLE REPAIRED, BUT THEY COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607135June 30, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607145June 30, 2014
STEERING
I RECEIVED A NOTICE FOR A SAFETY RECALL N49/NHTSA 13V-529 BACK IN DECEMBER I BELIEVE FOR A POSSIBLE PROBLEM WITH THE TIE ROD BALL STUD. THE RECALL STATED THAT THE PARTS WERE NOT AVAILABLE AT THAT TIME AND TO CHECK WITH MY DEALERSHIP. I WENT IN THE DEALERSHIP TWO WEEKS AGO AND THEY CHECKED OUT MY TRUCK AND STATED THAT MY VEHICLE QUALIFIED FOR THE RECALL BUT THEY WOULD HAVE TO PUT ME ON A WAITING LIST AS DODGE WOULD NOT LET THEM STOCK THE PARTS. THEY HAD TO ORDER THE PARTS FOR EACH INDIVIDUAL VEHICLE AND THEN IT WAS A TWO PART PROCESS. I RECEIVED ANOTHER NOTICE OF RECALL TODAY 6/30/14. I BELIEVE THAT IF THEY ARE GOING TO ISSUE A RECALL THEN THE PARTS NEED TO BE AVAILABLE OR READILY AVAILABLE TO CORRECT THE PROBLEM. THIS TRUCK WAS PURCHASED SPECIFICALLY TO TOW OUR LARGE 5TH WHEEL CAMPER AND NOW WE ARE IN THE MIDDLE OF CAMPING SEASON WONDERING IF WE ARE GOING TO CRASH EVERY TIME WE GO OUT WITH THE TRUCK AND TRAILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606704June 28, 2014
STEERING
RECALL N49 / NHTSA 13V-529 I HAVE BEEN WAITING TO GET THE RECALL WORK DONE ON MY 2009 DODGE RAM 2500 SINCE DECEMBER 1 2013. MY LOCAL DODGE DEALER, (DON K DODGE CHRYSLER AND JEEP IN WHITEFISH MONTANA) SAID THEY PUT ME ON A LIST OF CUSTOMERS FOR THE SAME RECALL. I HAVE STOPPED IN ONCE A MONTH (6 TIMES) SINCE I WAS PUT ON THE LIST. DURING MY LAST VISIT, I WAS TOLD BY THE SERVICE MANAGER THAT THERE WERE 137 PEOPLE IN LINE AHEAD OF ME. THE SERVICE MANAGER ALSO INFORMED ME THAT DODGE IS ONLY ALLOWING THEM PARTS TO DO ONE RECALL REPAIR EVERY TWO WEEKS. FROM MY CALCULATIONS, THAT PUTS MY WIFE, THREE KIDS AND I 5.25 YEARS OF AT RISK DRIVING BEFORE MY TRUCK WILL BE ABLE TO HAVE THE DEFECTIVE PARTS REPLACED. I WOULD LIKE MY TRUCK TO BE REPAIRED AS SOON AS POSSIBLE, AS I CANNOT AFFORD TO BUY ANOTHER ONE. 7 MONTHS OF WAITING TO FIND OUT IT WILL BE 5 MORE YEARS IS NOT REASONABLE AT ALL. I SINCERELY HOPE TO GET THIS ISSUE RESOLVED IN THE NEAR FUTURE. THANKS FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606473June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING), HOWEVER THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606543June 27, 2014
SUSPENSION, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHEN SERVICING THE VEHICLE, IT WAS ADVISED THAT THE FRONT PASSENGERS SIDE WHEEL BEARING HUB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,853 AND THE CURRENT MILEAGE WAS 74,137.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606564June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER WAS ONLY SENDING ONE REPAIR KIT AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606566June 27, 2014
POWER TRAIN, ENGINE
TRANSMISSION STICKS IN 4TH GEAR HAVE TO PULL OVER, TURN OFF TRUCK FOR 5 SECONDS AND RESTART. MOTOR USES NUMBER OF QUARTS OF OIL A DAY WITH NO SIGN OF LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606124June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED ONE REMEDY PART WAS BEING SENT PER WEEK. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606161June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN JANUARY 23, 2014. THE DEALER WAS CONTACTED WHO PLACED THE CONTACT ON A WAITING LIST. THE CONTACT HAS NOT RECEIVED A CALL BACK IN REGARDS TO HAVING THE RECALLED COMPONENTS REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606175June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606235June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606334June 26, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THEY WERE ONLY RECEIVING 2 REPAIR KITS A MONTH AND HAD A WAITING LIST OF OVER 200. THE MANUFACTURER NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 10/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/1/14. UPDATED 3/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605886June 25, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605940June 25, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. UPDATED 10/29/14*LJ UPDATED 4/22/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605995June 25, 2014
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605345June 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V520000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE NOT BEING SUPPLIED BY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604821June 20, 2014
SUSPENSION
RECALL I CAN NOT GET DODGE LAND TO REPAIR. I HAVE CALLED 5 TIMES. WHAT CAN I DO TO GET MY TRUCK REPAIRED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606290June 18, 2014
STRUCTURE:BODY, STEERING
8-7-2010, TRAVELING E/B HWY 26 AT 55 MPH NEAR MANNING, OR. JUST PASSING ROADSIDE FRUIT STAND HEARD POP, TRUCK PULLED TO RIGHT JUMPED THE CURB AND VEERED DIRECTLY TOWARD STEEL GUARDRAIL. TO AVOID HEAD ON T.C. WITH GUARDRAIL, I PULLED HARD TO THE RIGHT TOWARD WHAT APPEARED TO BE CLEAR RAVINE. HAD TO STEER BETWEEN TWO TREES AT BOTTOM AND STRUCK PILE OF 4 FOOT LOGS LEFT BY DOT. VEHICLE CAME TO REST ABOUT ANOTHER 50 FEET. RIGHT FRONT TIRE SHREDDED, RIM DAMAGED, STEERING DAMAGED AS WELL AS MAJOR FRONT END DAMAGE. HAVE DIGITAL OF SAME. NOTED THAT WITNESSES AT THE FRUIT STAND SAID THEY HEARD THE POP AND OBSERVED MY VEHICLE PULL TO THE RIGHT AND JUMP THE CURB. ROSEBURG LITHIA DODGE BODY SHOP DID ALL REPAIRS. NOTE THAT LEFT FRONT TIE ROD FELL OFF WHILE ON BLM ROAD. HAD TO BE TOWED IN AND REPAIRS AGAIN MADE BY SAME SHOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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