Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10279058August 1, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2002 DODGE RAM 2500 INSTRUMENT BEZEL FALLING APART. THE PART PRACTICALLY CRUMBLES IN YOUR HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278460July 27, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING THROUGH A PUDDLE AFTER A RAIN STORM, SEVERAL SAFETY FEATURES STOPPED FUNCTIONING: WIPERS, TURN SIGNALS, HORN, HEADLIGHT CONTROL. I'M NOT SURE WHAT ELSE IS NOT FUNCTIONING BUT THESE HAVE BEEN VERIFIED. NARROWED THE PROBLEM DOWN TO THE FCM (FRONT CONTROL MODULE). THE FCM IS CONNECTED TO THE IPM (INTEGRATED POWER MODULE). COME TO FIND OUT THE IPM IS NOT SEALED FROM THE ELEMENTS. THE CIRCUIT BOARD IS EXPOSED FROM THE BOTTOM WHICH ALLOWS WATER TO SPLASH INTO THE MODULE THEREBY SHORTING THE FCM. I BELIEVED DODGE KNOWS THIS IS A POOR DESIGN AND IS UNSAFE BECAUSE I'VE READ THAT THEY'VE DESIGNED A REPLACEMENT IPM WHICH IS SEALED FROM THE ELEMENTS. THIS IS DANGEROUS BECAUSE OF OBVIOUS REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278492July 27, 2009
UNKNOWN OR OTHER
02 DODGE RAM 1500 DASH FALLING APART. SHORTED RADIAN WIRES AND RUBBING AIR BAG ON THE PASSENGER SIDE CAUSING SIGNIFICANT POSSIBILITY FOR AIR BAG FAILURE. DODGE DEALER OFFERS NO RECALL OR RECOURSE OTHER THAN COSTLY REPAIR, ONLY TO REOCCUR. FEEL LIKE THIS IS AN EXTREME SAFETY HAZARD IN MANY WAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278284July 25, 2009
STRUCTURE
DODGE RAM 1500 2002 MODEL DASH BOARD FALLING APART SO BAD IT IS NOW CRACKING AROUND THE AIR BAG AREA I FEEL THIS IS A SAFETY HAZARD AND DODGE SHOULD REPLACE THIS DASH BEFORE AN ACCIDENT OCCURS AND SOMEONE GET HURT BECAUSE OF SHARP EDGES AROUND THE DASH FROM FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277905July 22, 2009
STRUCTURE
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING, BREAKING, AND FALLING APART. HE NOTICED CHUNKS OF THE DASHBOARD FALLING TO THE FLOOR. THE DEALER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH A REPAIR ESTIMATE. HE WAS ADVISED TO CALL THE DODGE MANUFACTURER. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275720July 3, 2009
STRUCTURE
2002 DODGE RAM 1500 PICK-UP TRUCK HAS HUGE CRACKS AND HOLES IN DASHBOARD. THE SUNLIGHT AND HEAT DIRECTLY HITTING WIRES AND OTHER COMPONENTS AS A RESULT OF THE CRACKS AND HOLES IS A SAFETY HAZARD. DODGE SHOULD RECALL ALL MODELS/YEARS EFFECTED WITH THESE DEFECTIVE DASHBOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275089June 27, 2009
STRUCTURE
2002 DODGE RAM 1500 DASHBOARD CRACKING AT 85,000 MILES AND IT WILL NOT STOP LOOKS LIKE IT WILL CONTINUE TO CRACK TILL IT IS COMPLETELY GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274050June 16, 2009
STRUCTURE
DASH HAS STARTED CRACKING AND FALLING APART IN PLACES. IM AFRAID THAT IF I GET INTO AN ACCIDENT THE AIRBAG DEPLOYMENT IS GOING TO SEND PLASTIC SHARDS THROUGHOUT MY TRUCK DOING MORE HARM THAT GOOD. DODGE SHOULD FIX THIS PROBLEM BEFORE SOMETHING COMES FROM IT. IS IT GOING TO TAKE A LAWSUIT TO GET THIS NOTICED. HYPOTHETICALLY SPEAKING IF I GET INTO A WRECK AND MY SON DIES FROM A PIECE OF PLASTIC THROWN ACROSS THE CAR, NO AMOUNT OF MONEY WILL EVER FIX THAT PROBLEM. HAVE ALREADY ASKED DODGE ABOUT THIS AND THEY ARE AWARE OF THE PROBLEMS AND BLAME IT ON THE OWNERS LACK OF CARE. NOTHING HAS BEEN DONE IN AN ATTEMPT TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273833June 15, 2009
AIR BAGS
AIR BAG LIGHT IS ON AND WILL NOT GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273248June 9, 2009
STRUCTURE
I HAVE A 1997 DODGE RAM PU WITH THE DASHBOARD FALLING APART THOUGHT IT WAS JUST NORMAL WEAR AND TEAR UNTIL I INHERITED MY FATHER'S 2002 DODGE RAM DIESEL PU. I NOTICED A COUPLE OF YEARS AGO HIS TRUCK'S DASHBOARD WAS CRACKING BUT DID NOT REALIZE THE EXTENT UNTIL I RECEIVED THE TRUCK LAST YEAR. THE DASHBOARD ON BOTH MY TRUCKS ARE IN TERRIBLE CONDITION WITH GAPING HOLES IN EACH. BOTH HAVE EXPOSED WIRING THAT YOU CAN SEE FROM JUST LOOKING AT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272393May 29, 2009
LATCHES/LOCKS/LINKAGES
2002 DODGE RAM HOOD FLEW OPEN WHEN DRIVING AT 55 MPH. HOOD HAD BEEN OPEN AND CLOSED BEFORE DEPARTURE AND WAS SECURE. HOOD AND SURROUNDING AREA SUSTAINED OVER $1,000 WORTH OF DAMAGE. THANKFULLY DRIVER WAS ABLE TO BRING TRUCK TO A STOP SAFELY. VERY FRIGHTENING EVENT. AUTO BODY DEALER INDICATES THIS IS A FREQUENT EVENT WITH DODGE RAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270092May 27, 2009
ELECTRICAL SYSTEM
THE HEATER / AC FAN BECAME INOPERATIVE AT ANYTHING OTHER THAN THE HIGH SPEED SETTING. WHEN I REMOVED THE FAN SPEED RESISTOR BLOCK I FOUND THE AREA TO BE PACKED WITH DRY AND BURNT LEAVES AND ACORN CAPS, CONSISTENT WITH THOSE FROM THE COAST LIVE OAK TREES ON MY PROPERTY AND IN MY COMMUNITY. THE RESISTOR BLOCK POWER SUPPLY IS EQUIPPED WITH A SPRING-LOADED SOLDER CONNECTION APPARENTLY DESIGNED TO INTERRUPT POWER IF THE CIRCUIT BECOMES HOT ENOUGH TO APPROACH THE MELTING POINT OF THE SOLDER. THE SYSTEM PARTIALLY WORKED BY CUTTING POWER UNDER EXTREME HEAT CONDITIONS. I FEEL THOUGH, THAT ALLOWING A LARGE QUANTITY OF COMBUSTIBLE MATERIALS TO ENTER AND COLLECT IN AN AREA WHERE HEAT APPROACHING THE MELTING POINT OF SOLDER IS PRESENT IS UNACCEPTABLE. I PHOTOGRAPHED AND RETAINED ALL OF THE DRY TREE MATERIAL POSSIBLE THAT WAS REMOVED FROM THE RESISTOR / FAN AREA. MUCH OF IT WAS REDUCED TO A BLACK CARBON POWDER. THE VOLUME WOULD BE APPROXIMATELY 50 CUBIC INCHES OF LOOSE MATERIAL. I RESOLDERED THE SPRING-LOADED CONNECTION AND RE-INSTALLED THE RESISTOR BLOCK. INITIAL TESTS SHOWED THAT IT WAS OPERATING CORRECTLY AND COOL TO THE TOUCH. SEVERAL HOURS OF DRIVING THIS PAST WEEKEND PRODUCED THE SAME RESULTS BUT I WOULD LIKE TO REPLACE THE RESISTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269986May 26, 2009
STRUCTURE
DASH BOARD COMPLETELY CRACKED TO PIECES AND I AM CONCERNED IT WILL NOT BE SAFE TO DRIVE ANY MORE. ALL IT WAS CAUSED BY WAS HEATING AND COOLING THROUGH OUT THE YEAR. THERE IS LIKE NO INSULATION IN THE DASH. I KNOW OF TRUCKS THAT WERE ONE YEAR OLD AND THERE DASH CRACKED. THE ENTIRE DASH NEEDS TO BE REPLACED, WHICH WILL BE A NATION WIDE CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268307May 10, 2009
SUSPENSION:REAR
DODGE SLT-1500 4X4, SHORT BEDSHOPS AROUND CURVES IF YOU HIT THE SLIGHTEST BUMP IN ROAR, BRIDGE OR WHATEVER. IT SEEM THE BACK END IS TO LIGHT OR SOMETHING IS WRONG BACK THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267468May 1, 2009
VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER
WIPER MODULE FAILURE/ LOSS OF VISIBILITY / SAFETY ISSUE FROM WATER INTRUSION INTO MODULE CAUSING CORROSION AND WIPER MODULE/ MOTOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267478May 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, STRUCTURE, VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT CALLED TWO OTHER DEALERS AND THEY STATED THE SAME THING. HE HAS BEEN WAITING FOR FOUR MONTHS AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 51,000. THE CONSUMER STATED THE DASH WAS SEVERELY CRACKED IN 3 PLACES AND THE WINDSHIELD NEEDED TO BE REPLACED. UPDATED 05/01/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267358April 30, 2009
STRUCTURE
I HAVE A 2002 DODGE 1500 PICKUP TRUCK. IT HAS APPROXIMATELY 30,000 MILES AND HAS ALWAYS BEEN GARAGED. IT IS IN LIKE NEW CONDITION EXCEPT FOR THE DASH BOARD WHICH HAS RECENTLY FORMED MANY HAIRLINE CRACKS. I HAVE BEEN READING ON LINE, MOTOR TREND THREAD, THAT THIS IS AN APPARENT PROBLEM WITH THESE VEHICLES AND CAN DEVELOP INTO GRAVE SAFETY ISSUES. IN FACT THE DASHBOARDS IN SOME VEHICLES HAVE COLLAPSED AND HAVE CAUSED ELECTRIC PROBLEMS. ALSO THE AIRBAGS INTEGRITY IS QUESTIONED. YOU MAY HAVE ALREADY RECEIVED COMPLAINTS FROM OTHER PEOPLE REGARDING THIS ISSUE. I HAVE CONTACTED CHRYSLER/DODGE REGARDING THIS PROBLEM AND HAVE NOT HEARD BACK FROM THEM. PLEASE LET ME KNOW WHAT I CAN DO TO ASSURE MY FAMILIES SAFETY? OUTSIDE OF NOT DRIVING THE TRUCK I AM UNSURE WHAT ELSE TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267273April 29, 2009
STRUCTURE
MY DODGE RAM 1500 TRUCK IS A 2002 MODEL. THE ENTIRE DASHBOARD IS CRACKING SO BADLY THAT LARGE PIECES ARE FALLING DOWN INTO THE ELECTRICAL SECTION. IT GETS WORSE DAILY AND I'M AFRAID OF A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266562April 24, 2009
STRUCTURE
THE DASH HAS BEGUN CRACKING. LITTLE PIECES ARE FALLING DOWN INTO THE DASH THE LOWER DASH AND INTO AIR VENTS. THESE ARE NOT SMALL MINOR CRACK, THEY ARE LARGE CRACKS THAT COVER THE ENTIRE DASHBOARD. THIS HAS BEEN A PROBLEM WITH DODGE RAM DASHBOARDS FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266009April 19, 2009
STRUCTURE
DASH IS CRACKING, ONE DEFROSTER VENT SCREEN HAS BROKEN OFF AND FALLEN INTO DEFROST VENT DUE TO BECOMING BRITTLE, ADDITIONAL CRACKS ARE BECOMING MORE EVIDENT AS THE DAYS GO BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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