Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10286880October 9, 2009
STRUCTURE
THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS STARTED TO CRACK. THIS WILL ONLY GET WORSE AND WILL LEAD TO POTENTIAL SAFETY PROBLEMS WITH THIS VEHICLE. DODGE HAS BEEN AWARE OF THIS SINCE 2001 AND REFUSES TO CLASSIFY IT AS A SAFETY ISSUE AND REFUSES TO REPLACE THE ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286779October 8, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE RAM. WHILE DRIVING AT NIGHT THE HEADLIGHTS FAILED. HE STATED THAT WATER ENTERED THE POWER DISTRIBUTION CENTER BOX AND CAUSED IT TO SHORT CIRCUIT. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285995October 1, 2009
STRUCTURE
DASHBOARD ON MY 2002 DODGE RAM 1500 QUAD CAB SNAPPED IN FOUR PIECES WHILE DRIVING OVER A SPEED BUMP. I SEARCHED FOR A DASHBOARD ON THE INTERNET AND FOUND A LOT OF COMPLAINTS THAT THIS IS HAPPENING TO A LOT OF DODGE VEHICLES, EVEN SOME 2006 MODELS. IT SEEMS THAT THE PLASTIC THAT THEY USED TO MAKE THIS DASHBOARDS ITS NOT DURABLE AT ALL. THOUGHT MAYBE THE SOUTH TEXAS HEAT HAD CAUSED THE DASH TO WEAKEN, BUT HAVE ALSO FOUND OUT ITS HAPPENING IN A LOT OF DIFFERENT ZIP CODES. THERE IS SOME VEHICLES THAT HAVE HOLES ON THE DASH THAT ARE IN 18IN IN DIAMETER, I HAVE BECOME VERY CONCERNED ABOUT THIS ISSUE, AND HAVE CONTACTED CHRYSLER WITH NO SUCCESS ON EVEN TAKING A LOOK AT WHAT HAPPENED TO MY VEHICLE, THEY ARE APPARENTLY NOT DOING ANYTHING ABOUT IT. I THINK WITH A CRASH AND THESE DASHBOARDS BREAKING, THE PIECES ARE SHARP AND THE AIRBAG DEPLOYING IT CAN CAUSE A MUCH LARGER DAMAGE, ALSO WITH THE HOLES ON THE DASH IT EXPOSES THE WIRING AND ELECTRONIC PARTS TO THE INTENSE HEAT THE CAN CAUSE IT TO OVERHEAT ANT CATCH ON FIRE OR MALFUNCTION OF OTHER ELECTRONIC PARTS, I DON'T KNOW IF I AM THE ONLY ONE COMPLAINING TO YOU GUYS ABOUT THIS, BUT SOMETHING HAS TO BE DONE, PLEASE INVESTIGATE BEFORE SOMETHING TRAGIC HAPPENS WHEN ONE OF THESE VEHICLES PARTICIPATES ON A ACCIDENT, I FEAR FOR MY SAFETY AND MY PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285310September 26, 2009
EQUIPMENT, SUSPENSION:FRONT, SUSPENSION:REAR, WHEELS
THE 2002 DODGE RAM 1500 SLT WAS BOUGHT IN 2006. 2 MONTHS LATER, THE REAR END HAD TO BE REPLACED. NO WARRANTY. (2000.00 OUT OF POCKET). SIX MONTHS LATER, THE FRONT END WENT OUT. (2083.00 OUT OF POCKET). NO MORE PROBLEMS UNTIL 6 MONTHS AGO. HAD TO REPLACE ALL WHEEL BEARINGS AND BRAKES ( 1500.00 OUT OF POCKET) NOW, MY MECHANIC SAYS THAT THE BRAKES AND FRONT SUSPENSION HAS TO BE REPLACED(ANOTHER 2300.00 OUT OF POCKET) THIS TRUCK HAS NEVER BEEN TAKEN OFF-ROAD. IT HAS BEEN VERY WELL TAKEN CARE OF. DODGE HAS BEEN NOTIFIED,NO RESPONSE. HOW CAN THEY EXPECT US TO KEEP BUYING THEIR VEHICLES, WHEN THEY CAN'T OR WON'T TELL US WHAT IS GOING ON? I HAVE NOT RECEIVED A RECALL FOR ANY OF THE THINGS THAT HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284626September 19, 2009
STRUCTURE, SUSPENSION
I OWN A 2002 DODGE RAM 1500 AND I HAVE BEEN NOTICING THAT THE DASH HAS BEEN CRACKING AND THEN IT BEGAN TO CRACK MORE TO THE POINT OF HAVING NO DASH AT ALL. I DON'T THINK THIS IS JUST A COSMETIC DEFECT IT IS A SAFETY ISSUE. IT DOESN'T TAKE A HOARD OF INSPECTORS TO SEE HOW THIS CAN CAUSE DAMAGE TO OCCUPANTS IN THE TRUCK. LETS JUST FORGET ABOUT THE SAFETY ISSUE FOR A SECOND, AFTER BUYING A DODGE INTREPID AND HAVE THE MOTOR FAIL AT 60,000 AND I SAID " I WILL NEVER BUY ANOTHER DODGE", BUT I GAVE DODGE A SECOND CHANCE BECAUSE I LIKED THE LOOK OF THE TRUCK INSIDE AND OUT. WITH THAT SAID I DON'T MIND REPLACING THE CONTROL ARMS WHERE THE BALL JOINTS ARE WELDED IN, AT A COST OF 600.00 DOLLARS. WISH I WOULD HAVE LOOKED AT THAT TOO, BUT HAVING TO REPLACE THE DASH IS NOT JUSTIFIED AS AN EXPENSE THAT I SHOULD HAVE TO PAY FOR. IF I SOLD THIS TRUCK TO SOMEONE I KNOW THE FIRST THING THEY WOULD SAY, "THAT DOESN'T LOOK SAFE AND MAKES YOU WONDER WHAT ELSE IS UNSAFE WITH THE TRUCK." IT DOES MAKE YOU WONDER ABOUT THE REST OF THE TRUCK, DID THEY CUT CORNERS ON OTHER PARTS OF THE VEHICLE? LET ME ASK NHTSA WHEN YOU GET IN YOUR VEHICLE TO GO HOME AFTER WORK AND YOUR DASH STARTED CRACKING, TO THE POINT OF YOUR SPEAKERS FALLING OUT WHEN YOU HIT THE BRAKES WOULD YOU FEEL SAFE. THAT'S MY STORY AND I AM STICKING TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283109September 7, 2009
STRUCTURE
THIS CONCERNS THE CRACKING OF THE DASHBOARD ON A DODGE RAM. IF CRACKED OR BROKEN ENOUGH, IT COULD CAUSE INJURY OR FIRE IF THE SUN WOULD GET TO THE WIRES IN THE DASH. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND SOMETHING NEEDS TO BE DONE. THERE SHOULD BE A RECALL FILED ON DODGE RAMS FROM 1998-2005 FOR THE DASHBOARDS BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282956September 5, 2009
STRUCTURE
THE DASHBOARD OF MY TRUCK JUST STARTED CRACKING. I'M AFRAID THE DIRECT SUNLIGHT IS GOING TO DAMAGE OR SHORT THE WIRING. THE DAMAGE MAY CAUSE FAILURE OF COMPONENTS. ALSO IF ACCIDENT OCCURS PIECES OF THE DASH MAY END UP HITTING THE PERSONS INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282800September 3, 2009
ENGINE AND ENGINE COOLING:ENGINE
WE HAD A TUNE-UP AND PLUG CHANGE 6/27/08, A MONTH LATER 7/21/08 THE ENGINE STARTED MAKING A TAPPING NOISE. PULLED OVER, LIFTED HOOD AND FOUND AN OIL FILL CONE STUCK IN THE OIL FILL AND THE OIL CAP STUCK UP UNDER THE SIDE WALL. THE DEALERSHIP FOUND THAT THE ROCKER ARM HAD COME OFF, REINSTALLED THE ROCKER ARM AND DID AN OIL CHANGE AT NO CHARGE TO US. 4/23/09 THE CHECK ENGINE LIGHT CAME ON, CODE P0300 AND WE PAID TO REPLACE THE #6 ROCKER ARM. 7/13/09 THE CHECK ENGINE LIGHT CAME ON AGAIN P0300. DEALERSHIP ADDED TREATMENT AND DECARBONED THE ENGINE. ON 8/2/09 THE CHECK ENGINE LIGHT CAME ON AGAIN P0300. TRIED TO DRIVE THE VEHICLE TO THE DEALERSHIP 8/3/09 AND THE OIL PRESSURE DROPPED OFF TO ZERO. WE CALLED DEALERSHIP & ADVISED OF PROBLEM, THAT WE DID NOT WANT TO DRIVE IT IN AND WOULD HAVE THE VEHICLE TOWED. VEHICLE TOWED TO DEALERSHIP ON 8/5/09. DEALERSHIP DIDN'T EVEN LOOK AT THE TRUCK UNTIL 8/10/09. THEY REPLACED THE HEAD GASKET, DID A VALVE JOB, REPLACED THE OIL SWITCH, THERMOSTAT AND WATER PUMP. THE TRUCK WAS PICKED UP FROM THE DEALERSHIP ON 8/18/09. ON 8/22/09 WHEN STARTED THE TRUCK MADE THE TAPPING NOISE AGAIN. ON 8/24/09, I NOTIFIED THE DEALERSHIP OF THE NOISE AND WAS TOLD TO IT SHOULD RESOLVE ITSELF AND BRING IT IN ONLY IF IT MAKES THE NOISE AGAIN. ON 8/31/09 THE TRUCK MADE THE TAPPING NOISE AGAIN ON START UP. VEHICLE TAKEN BACK TO DEALERSHIP ON 9/1, TOLD 9/3 THAT ANOTHER ROCKER ARM WAS GOING BAD. THE DEALERSHIP SAID THEY WOULD FIX BUT WHEN ASKED WHAT WAS CAUSING THE ROCKER ARMS TO KEEP COMING OFF WAS DUE TO ENGINE SLUDGE. SINCE I COULD NOT DOCUMENT EVERY SINGLE OIL CHANGE (AT LEAST HALF DONE BY OWNER) THE DEALERSHIP COULD ATTEST TO THE MAINTENANCE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282378August 31, 2009
TIRES, TIRES:TREAD/BELT
I WAS DRIVING MY TRUCK ON THE WAY TO THE COTTAGE WHEN THE BELT IN MY LEFT FRONT TIRE BLEW. I HAD TO MAKE A QUICK STOP AS TO NOT LOOSE CONTROL OF MY VEHICLE. THERE IS A RECALL ON AN EARLIER VERSION OF THE SAME TIRES PRODUCED 2 WEEKS PRIOR TO MY TIRES. DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3506 (MY DOT) DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3206 (TIRE RECALL) DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3306 (TIRE RECALL) I BELIEVE THAT THIS DEFECT IN THE PREVIOUS OFFICIAL RECALL SHOULD APPLY TO MY TIRES AS WELL. ANY HELP WOULD BE APPRECIATED. *TR THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281976August 27, 2009
STRUCTURE
THE DASHBOARD CRACKS BY ITSELF AND FOR NO APPARENT REASON. WHILE DRIVING DOWN THE ROAD THE DASHBOARD WILL JUST SPLIT. THE NOISE IS VERY LOUD AND STARTLING AND COULD CREATE A POTENTIALLY DANGEROUS DISTRACTION WHILE OPERATING THE VEHICLE. THIS HAS OCCURRED SEVERAL TIMES, RESULTING IN NUMEROUS CRACKS IN MY DASHBOARD AND EXPOSING THE COMPONENTS INSIDE MY DASHBOARD TO THE HEAT OF DIRECT SUNLIGHT COMING THROUGH MY WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282007August 27, 2009
UNKNOWN OR OTHER
MY 2002 DODGE RAM DASH IS FALLING APART. IT IS A TWO PART DASH, WITH BOTH PARTS CRACKED APART AND GETTING WORSE. NOW A PIECE IS INSIDE THE DASH SYSTEM OVER THE STEERING WHEEL. THIS SEEMS TO BE A WELL KNOWN PROBLEM AS WHEN I WENT TO THE LOCAL DODGE DEALERSHIP AND SHOWED THE ISSUE TO THE PARTS REPRESENTATIVE, HE INDICATED THAT HE KNEW ALL ABOUT THIS ISSUE. REPLACEMENT PARTS ARE CLOSE TO $400 FOR EACH PART, OR ALMOST $800 FOR BOTH DEFECTIVE DASH PARTS, NOT COUNTING THE LABOR FOR REMOVING THE DASH TO REMOVE THE BAD PARTS AND INSTALL NEW ONES. I AM CONCERNED ABOUT DASH PIECES FALLING INSIDE THE DASH AND CAUSING ELECTRICAL PROBLEMS THAT MAY AFFECT A SAFE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281693August 25, 2009
STRUCTURE, SEAT BELTS
2002 DODGE RAM 1500-DASH BOARD CRACKS IN SEVERAL LOCATIONS. SEAT BELT LATCH COVERS DISINTEGRATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281367August 21, 2009
STRUCTURE
THE DASH ON MY 2002 DODGE 1500 STARTED OFF WITH A SMALL CRACK ACROSS THE DEFROST VENT. WITHIN A FEW DAYS THERE WAS ANOTHER CRACK ON THE ADJACENT VENT. IN LESS THAN A MONTH, MY ENTIRE DASH HAD VERY LARGE CRACKS ALL OVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280781August 18, 2009
STEERING
MY 2002 DODGE 1500 QUAD CAB 4X4 HAD A LEAK ON THE POWER STEERING HOSE,WHICH WAS REPAIRED UNDER WARRANTY IN 2004. IN 2005 I NOTICE POWER STEERING FLUID LEAKING AGAIN IN THE SAME AREA AND THOUGHT IT WAS THE HOSE AGAIN. THIS TIME IT TURN OUT TO BE A LEEK IN THE GEAR BOX. AT THE TIME THE TRUCK HAD 62000 KMS AND 3 MONTHS PAST IT'S WARRANTY AND HAS NOT BEEN DRIVEN OFF ROAD. THE DODGE DEALER WOULD NOT HELP COVER ANY EXPENSES FOR THIS PREMATURE FAILURE. CURRENTLY THE STEERING IS UNSTABLE ON UNEVEN ROAD SURFACES AND I DO NOT DRIVE IT IN THE WINTER. THERE HAS BEEN NO ACCIDENTS BUT ONE NEAR MISS WHEN THE TRUCK VEERED OVER TO THE ON COMING LANE AFTER GOING OVER A BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280775August 17, 2009
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MILES AN HOUR WHEN THE ENGINE BLEW CAUSING ME TO ALMOST GET HIT IN TRAFFIC. THE ENGINE BLEW, HOWEVER THERE IS A TSB IN REGARDS TO THE OIL PRESSURE STATING THAT IS NOT AN ISSUE. THE ONLY WAY TO CORRECT THIS PROBLEM IS TO REPLACE THE ENGINE. THERE IS NUMEROUS COMPLAINTS ON THE WEB STATING THE SAME RESULTS AS MINE. DODGE STATES THAT I CAUSED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10280453August 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 DODGE RAM 1500 4.7 ENGINE. I HAVE 3 COMPLAINTS. THE FIRST IS THE ENGINE OIL PRESSURE DROPPING TO 0. I UNDERSTAND FROM LOOKING AT COMPLAINT SITES A LOT OF PEOPLE ARE HAVING THIS PROBLEM. MANY HAVE HAD TO REPLACE THE ENGINES. MY OTHER PROBLEM IS COSMETIC. THE DASH IN MY TRUCK IS CRACKED IN ABOUT 8 PLACES. I HAVE TALKED TO OTHERS AND THEY ARE HAVING THE SAME ISSUES. THE THIRD COMPLAINT IS THE RADIATOR FAILED AND HAD TO BE REPLACED. IT HAD PLASTIC TANKS WHICH CRACKED. I THINK CHRYSLER SHOULD MAKE THESE PROBLEMS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280179August 12, 2009
STRUCTURE
I WANTED TO KNOW WHAT COULD BE DONE ABOUT THE DASHES THAT ARE IN DODGE RAMS? YOU CAN BROWSE THE WEB, AND I'M NOT THE ONLY ONE, BUT ALL THE DASHES IN DODGE RAMS FROM 00' UP TO 02' ARE CRACKING, AND DODGE REFUSES TO DO ANYTHING ABOUT IT... HERE RECENTLY, THEY RELEASED A RECALL FOR STEERING WHEEL COLUMNS, BUT STILL NOT EVEN THE SLIGHTEST BUDGE AS TO A DASH RECALL. IT IS HAPPENING IN DODGE RAMS ALL ACROSS THE U.S. PROVING THAT IT IS NOT JUST THE SOUTHERN HEAT THAT IS CAUSING THIS, BUT RATHER A DEFECT IN THE MATERIAL. THE DASHES CRACK WITHOUT THE SLIGHTEST SIGN OF SUN DAMAGES, SPOTS, OR FADING... PLEASE INVESTIGATE THIS... THE DASH ALSO COVERS MAJOR WIRES THAT ARE THE KEY FOR THE VEHICLE, AND IF THEY MELT OR GET WET, IT COULD CAUSE MAJOR MALFUNCTIONS OF THE VEHICLE AND COULD CAUSE SERIOUS INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279188August 3, 2009
STRUCTURE
2002 DODGE RAM DASH PANEL FALLING APART , THE AIR BAG WILL EVENTUALLY BE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279244August 3, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE OIL PRESSURE GAUGE SUDDENLY REDUCED TO ZERO ON THE INSTRUMENT PANEL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE OIL PRESSURE READING RETURNED TO NORMAL. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY RECOMMENDED THAT THE OIL PUMP, PRESSURE RELIEF VALVE, AND OIL SCREEN BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279249August 3, 2009
ENGINE AND ENGINE COOLING
MY 2002 DODGE RAM 2500 IS HAVING PROBLEMS WITH ITS VP-44 ENGINE PUMP. IT GETS A "DEAD PEDAL" AND IN TRAFFIC IT SUDDENLY STOPS. THERE ISN'T ANYTHING YOU CAN DO BUT PULL OVER UNTIL IT COMES BACK ON. THIS ISN'T A GOOD THING IN HEAVY TRAFFIC, ESPECIALLY ON A 4 LINE ROAD IN THE LEFT LANE. THIS ALMOST CAUSED AN ACCIDENT WITH A SPEEDING SEMI (HE ALMOST REAR ENDED ME!). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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