Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#8013930July 15, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TRUCK IS BURNING A LOT OF OIL. MECHANIC IS SAYING THAT IT IS AN INTAKE MANIFOLD BOLT AND GASKET PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013931July 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN BRAKES ARE APPLIED THEY GO TO THE FLOOR AND DO NOT HOLD. THE MASTER CYLINDER HAS BEEN REPLACED 3 TIMES. THIS IS A REOCCURING PROBLEM, AND THE CONSUMER IS AFRAID FOR HER FAMILY. CONSUMER STATES THAT THIS PROBLEM OCCURS ABOUT EVERY 10K TO 12K MILES. CONSUMER FEELS UNSURE/UNSECURE ABOUT THIS VEHICLE AND FEELS THAT CHRYSLER NEEDS TO ADDRESS THIS MATTER BEFORE SOMEONE IS POSSIBLY KILLED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764012July 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKES HAVE FAILED 4 TIMES WITH 49100 MILES ON VAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566423July 2, 2002
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, STEERING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATES THAT THE TRANSMISSION HAS BROKEN DOWN THREE TIMES, TWO OF WHICH THE TRANSMISSION HAD TO BE REBUILT, CONSUMER ALSO STATES THAT THERE IS GRINDING IN THE DRIVESHAFT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013152July 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, THE ENGINE RODS WENT THROUGH ENGINE, CAUSING THE VEHICLE TO LEAK OIL AND LOSE POWER. CONTACTED DEALER AND DEALER WASN'T WILLING TO DO ANYTHING. *AK THE CONSUMER FEELS THAT HE SHOULDN'T HAVE TO PAY FOR DAMAGES DUE TO POOR EQUIPMENT. THE CONSUMER SUSTAINED SERIOUS INJURIES, AS HE WALKED UNDER AN OVERPASS, HE HAD FELL ON CONCRETE/STEEL. *SCC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#763295June 20, 2002
POWER TRAIN:MANUAL TRANSMISSION
5TH GEAR FAILED WHILE GOING DOWN A SLIGHT (~4%) GRADE WHILE USING THE ENGINE AND THE EXHAUST BRAKE. FORTUNATELY THE SPEED WAS SLOW ENOUGH THAT IT WAS POSSIBLE TO DOWNSHIFT. I CONSIDER THIS A SAFETY HAZARD. IF THE SPEED HAD BEEN HIGHER OR IT WAS NOT POSSIBLE TO DOWNSHIFT AN ACCIDENT COULD HAVE EASILY OCCURRED. THIS IS NOT AN UNCOMMON PROBLEM WITH THE 5-SPEED TRANSMISSION IN THE DODGE CUMMINS DIESEL TRUCKS.THERE IS SOME INFORMATION ON THE INTERNET INDICATING THAT THIS IS RATHER COMMON.THIS PROBLEM APPEARS TO BE A DESIGN FLAW. THE REPAIR INVOICE INDICATES THAT A 'NUT PACKAGE" WAS REQUIRED TO PREVENT THIS FROM OCCURING AGAIN. THIS INDICATES THAT THE ORIGINAL DESIGN IS FLAWED. THIS SHOULD BE A RECALL ITEM, BUT PROBABLY ISN'T AND WON'T BE BECAUSE OF THE COST TO FIX ($675.) I HAVE SUBMITTED A COMPLAINT AND REQUEST FOR REPAIR REIMBURSEMENT TO CHRYSLER. IT HAS BEEN DENIED BECAUSE OF THE TIME OR MILEAGE LIMITATIONS HAVE BEEN EXCEEDED. HOWEVER, IT IS BOTH A SAFETY ISSUE AND A DESIGN FLAW, AND BOTH SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012149June 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES, ONLY HALF OF BRAKES WERE APPYLING PRESSURE TO ROTORS. CONSUMER PERFORMED REPAIRS TO VEHICLE. *AK THE RIDGE IN CASTING KEEPS THE CALIPER FROM FLOATING FREELY APPLYING PRESSURE ONLY TO THE PISTON SIDE OF THE CALIPER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011928June 17, 2002
STRUCTURE:BODY:DOOR
WHILE DRIVING IN RAINING WEATHER OR DRIVING IN FAST SPEED THERE IS A CONSTANT LEAK THROUGH WEATHER STRIPS OF BOTH DOORS. DEALER HAS BEEN NOTIFIED; HOWEVER, HAS NOT REMEDIED THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011843June 14, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
WHILE DRIVING 45 MPH CONSUMER SAW FLAMES UNDER HOOD. DEALER REPLACED RELAY SWITCH AND SOLENOID.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#566004June 6, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING, CONSUMER COULD HEAR AND FEEL A CLICKING/KNOCKING NOISE, DEALER REPLACED THE STEERING SHAFT, HOWEVER THE GEAR BOX WAS FOUND TO BE THE PROBLEM, CONSUMER STATES THAT AT DEAD CENTER, HE COULD FEEL NO STEERING CONTACT WITH LINKAGE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011190June 6, 2002
POWER TRAIN:DRIVELINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ONE OF THE STRAPS THAT HOLD THE TANK UP TO VEHICLE BROKE AND CAUSED REAR OF TANK TO HANG DOWN. CONSUMER COULD HEAR METAL SHIELD OF DRIVELINE HITTING GROND. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011107June 5, 2002
VEHICLE SPEED CONTROL
AFTER STARTING VEHICLE CONSUMER SHIFTED TO REVERSE, SUDDENLY VEHICLE ACCELERATED AND ENGINE REVVED. CONSUMER APPLIED BRAKES, WHICH DID NOT STOP VEHICLE. AFTER ABOUT 100 FEET CONSUMER SHUT OFF ENGINE, AND PASSENGER SHIFTED TO PARK. *AK WHILE ACCELERATING ON ITS OWN, THE VEHICLE DAMAGED THE GARAGE DOORS AND PART OF THE HOUSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010985June 4, 2002
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONT END COLLISION IN WHICH DRIVER'S AIRBAG DEPLOYED, CAUSING DRIVER TO SUSTAIN SEVERE ARM BURNS. CONSUMER WAS VERY CONCERNED ABOUT THE EXPLODING OF THE AIRBAG. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#762558June 2, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE REAVIEW MIRRORS MOUNTED ON THE OUTSIDE OF THE VEHICLE HAVE, ON A DAILY BASIS, FOLDED BACK WHILE THE VEHICLE IS GOING DOWN THE ROADWAY. IT DEPENDS ON THE SPEED BECAUSE THE WIND IS SOMETIMES STRONGER ON OTHER DAYS AND THE DIFFERENT DIRECTIONS OF THE WIND. I HAVE TAKEN THE VEHICLE TO SEVERAL DODGE SERVICE SHOPS AND THEY ALL SAY THAT IT IS A DESIGN FLAW WITH THE DODGE RAM VEHICLES AND THERE IS NOTHING THEY CAN DO TO FIX/REPAIR IT TO MAKE IT STOP MOVING. IF THIS IS SUCH A PROBLEM, WHY HASN'T THERE BEEN A RECALL TO KEEP AN ACCIDENT FROM HAPPENING. I CAN'T SEE THE LANES NEXT TO ME WHEN I AM DRIVING DOWN THE ROAD WHEN THE MIRRORS FOLD BACK AND IT SCARES ME TO CHANGE LANES THINKING THERE MIGHT BE A VEHICLE BESIDE ME THAT I DIDN'T SEE WHEN I TURNED MY HEAD TO LOOK. THIS IS A MAJOR SAFETY PROBLEM AND COULD CAUSE ACCIDENTS IF SOMETHING ISN'T DONE. IS THERE ANY WAY YOU COULD GET BACK WITH ME ON THIS AND LET ME KNOW IF THERE HAS BEEN A RECALL I HAVEN'T HEARD ABOUT SO I CAN GET MY VAN FIXED, ESPECIALLY WITH THE UPCOMING VACATION SEASON COMING UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762498May 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHY HASNT THERE BEEN A RECAAL ON THE TRANSMISSIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762499May 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009847May 29, 2002
UNKNOWN OR OTHER
ON TRIP TO CAMPING GROUND IN SIERRA NEVADA MOUNTAINS, STARTED TO SMELL "HOT BRAKES" ALTHOUGH I HAD NOT BEEN USING THEM AT THAT POINT. THOUGHT BRAKE SHOE MAY BE DRAGGING OR THAT IT COULD BE ANOTHER MOTORIST. APPROACHED CAMP GROUND WITH GROWING CERTAINTY IT HAD TO BE MY TRUCK. AFTER PARKING IN CAMPING SPACE AND SHUTTING DOWN MOTOR, I NOTICED SMOKE ISSUING FROM UNDER HOOD. OPENED HOOD TO INVESTIGATE AND FOUND FLAMES LICKING UP FIREWALL/TOE BOARD. INSPECTION REVEALED THAT FIREWALL INSULATION HAD FALLEN DOWN ONTO EXHAUST PIPE AND STARTED ON FIRE BETWEEN THE INSULATION AND THE TOE BOARD/FIREWALL. SOME EXHAUST "HEADER WRAP" WAS ON THE EXHAUST PIPE BUT IT HAD LOOSENED. THE AREA OF CONTACT WITH THE INSULATION WAS COVERED WITH THE "HEADER WRAP" BUT IT DID NO GOOD. I WAS UNABLE TO PUSH THE REMAINING INSULATION PIECE OUT OF CONTACT WITH THE EXHAUST SO THE RETURN TRIP HOME *TWO DAYS LATER) WAS VERY NERVE WRECKING. THE RECALL SERVICE WAS IMPROPERLY DONE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***762404
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8010671May 29, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THERE IS A CONSTANT LEAK IN THE GAS TANK WHICH STRONG FUMES ARE IN AIR, AS WELL AS IN INTERIOR OF VEHICLE.*AK. CONSUMER SATED FUEL TANK FILLER WAS REPLACED.*MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006326May 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
APPLIED THE BRAKES AND FELT NO RESPONSE NOR ANY DECREASE IN SPEED OTHER THAN RELEASING THE ACCELERATOR, RESULTING IN HITTING THE VEHICLE IN FRONT. AFTER APPLYNING THE PARKING BRAKE ONLY THE LEFT FRONT LOCKED AS I SWERVED TO THE LEFT, REPLACE PADS AND CHANGED THE BRAKE FLUID.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8010398May 23, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER STATES WHEN THE VEHICLE IS BEING DRIVEN ON THE HIGHWAY, THE SIDE VIEW MIRRORS TURN INWARD FACING THE CAB OF THE VEHICLE, AND WILL NOT REMAIN IN THE SET POSITION. WHEN THIS PROBLEM OCCURRS THE DRIVER CAN NOT DETERMINE THE DISTANCE OF ON COMING TRAFFIC AND CAN NOT SAFELY CHANGE LANES. *JB *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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