Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10392719March 24, 2011
STEERING
THE VEHICLE IN QUESTION IS A 2002 DODGE RAM 2500 PICKUP.ALTHOUGH NO FAILURE WAS EXPERIENCED, IT CAME VERY CLOSE. STEERING BECAME VERY LOOSE AND WAS ALLOWED TO GO TILL THERE WAS A1/2 INCH TRAVEL OF THE STEERING WHEEL FROM SIDE TO SIDE. UPON INSPECTION AND REMOVAL OF THE INTERMEDIATE SHAFT IT WAS DISCOVERED TO HAVE THE LOWER UNIVERSAL JOINT IN COMPLETE FAILURE DO TO CORROSION AND COMPLETE LOSS OF THE BEARING. THE VEHICLE IS OUT OF WARRANTY BUT DODGE WAS ASKED TO REVIEW THE CASE. I WAS OFFERED A FREE OIL CHANGE AND WAS TOLD BECAUSE THE TRUCK WAS OUT OF WARRANTY THEY WOULD;D NOT OFFER ANY ASSISTANCE. THIS IA SAFETY ISSUE AND SHOULD BE ADDRESSED. LOOKING ONLINE THERE ARE NUMEROUS COMPLAINS OF THE THIS PART HAVING TO BE CHANGED OUT MANY TIMES IN THE COURSE OF THE TRUCKS LIFE. TYPICALLY ANY WHERE FROM 4500 MILES AND UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393232March 22, 2011
UNKNOWN OR OTHER
THE DASH OF MY 2002 DODGE RAM 2500 HAS CRACKED AND LARGE PIECES HAVE BROKEN AND FALLEN INSIDE EXPOSING THE WIRING AND COULD BECOME A POTENTIAL HAZARD IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392334March 21, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ENGINE WAS MAKING A TICKING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE ENGINE VALVE HAD FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390479March 17, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE. THE VEHICLE ACCELERATED FULL THROTTLE AND TRAVELED 100 YARDS, AND CRASHED INTO AN ELECTRICAL POLE KNOCKING IT DOWN. THE VEHICLE CONTINUED TO ACCELERATE ACROSS A FIVE LANE HIGHWAY AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE ROLLED OVER ON ITS SIDE, TRAVELED ANOTHER 75 YARDS AND THEN CRASHED INTO A BRICK BUILDING. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED SEVERE INJURES TO THE LEFT SIDE OF HIS BODY AND FACE. THE CONTACT WAS AIR LIFTED TO A TRAUMA CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 77,755.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10390406March 16, 2011
STRUCTURE
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING IN MULTIPLE PLACES. I'VE CALLED EVERY DODGE DEALER IN TOWN, AND I'VE BEEN TOLD THAT NEITHER THEY NOR DODGE WILL TAKE CARE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384642February 27, 2011
ELECTRICAL SYSTEM
I WAS DRIVING HOME ONE NIGHT FROM SHOPPING AT WALMART AND WAS PULLED OVER BY THE LOCAL LAW ENFORCEMENT FOR NOT HAVING ANY TAIL-LIGHTS ON MY 2002 DODGE RAM. COME TO FIND OUT , NONE OF MY PARKING LIGHTS WORKED, BUT THE SIGNAL AND BRAKE LIGHTS DID WORK. UPON FURTHER INVESTIGATION AND A VISIT TO THE LOCAL DODGE DEALER TO FIND OUT THAT THE PARKING LIGHT CIRCUIT HAD BLOWN AND I WOULD NEED A NEW FUSE BOX ($550.00) AND A FRONT CONTROL MODULE ($250.00) AND AN HOUR AND A HALF OF LABOR ($133.50) + TAX, TOTALS CLOSE TO $1000.00 TO REPAIR A DEFECT THAT CHRYSLER/DODGE KNOWS ABOUT AND HAS THE DIAGNOSTIC EQUIPMENT TO SEARCH FOR SUCH A PROBLEM. ACCORDING TO THE PARTS PERSON AT THAT SAME DODGE DEALER I WENT TO, THIS A COMMON PROBLEM WITH DODGE TRUCKS. FROM MY INVESTIGATION ON THE INTERNET, I FOUND I AM NOT THE ONLY PERSON WITH THIS PROBLEM AND THAT THIS IS NOT THE ONLY MODEL YEAR THAT HAS THIS PROBLEM. THERE SHOULD BE A RECALL ON CHRYSLER/DODGE'S PART BEFORE THIS RESULT IN AN ACCIDENT AND/OR LOSS OF LIFE ON THE ROAD DUE TO A FAULTY CIRCUIT ON A CIRCUIT BOARD. THEY ARE MAKING MONEY ON AN ITEM THAT INVOLVES PUBLIC SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384056February 22, 2011
STRUCTURE
I JUST PURCHASED A 2002 DODGE 1500 QUAD CAB AND ABOUT A WEEK AFTER I BOUGHT IT THE DASH HAS CRACKED IN 3 DIFFERENT PLACES FROM WINDSHIELD TO FRONT OF DASH. I WAS CLEANING THE DASH AND DID NOT SEE ONE OF THE CRACKS AND CUT MY HAND ON IT. THEY HAVE VERY SHARP EDGES ON THEM. AT THIS TIME I HAVE NOT REPAIRED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383381February 20, 2011
VISIBILITY
MY 2002 DODGE RAM HAS A BAD BLEND DOOR CONTROLLER. WHAT THIS MEANS IS THAT I ONLY HAVE COLD OR WARM AIR COMING OUT OF THE VENTS IN THE FRONT PART OF THE DASH AND AM UNABLE TO SWITCH THE AIR TO DEFROST THE WINDOWS. DEALER SAYS IT'S AN $800 FIX. THE PROBLEM IS THAT WHEN MY WINDOWS STEAM UP I HAVE TO USE A TOWEL TO WIPE THE WINDSHIELD AS I AM TRAVELING 70 MPH DOWN THE FREEWAY. HOW SAFE IS THAT. DODGE NEEDS TO FIX THIS SAFETY ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382517February 14, 2011
EXTERIOR LIGHTING
LEFT BRAKE LIGHT FAILED AROUND END OF JANUARY 2011. 1 1/2 WEEKS LATTER THE RIGHT BRAKE LIGHT FAILED. REPLACED BULBS. DID NOT FIX PROBLEM. REPLACED STOP LIGHT SWITCH. DID NOT FIX PROBLEM. MADE PHONE CALLS AND WAS TOLD THAT DODGE WAS HAVING ALOT OF PROBLEMS WITH THIS, THAT IT WAS THE (TAIL LIGHT TREE COMPONENT) AND THAT IT WAS LEFT UP TO THE CONSUMER TO HAVE THIS FIXED AND TO PAY FOR IT THEMSELVES. THAT'S NOT FAIR, IT'S NOT THE CONSUMERS FAULT IT QUIT WORKING, IT'S A PART MALFUNCTION AND SHOULD BE REPAIRED BY DODGE @ THEIR COST BEINGS THEY HAVE ALREADY KNOWN ABOUT THIS PROBLEM AND HAVE NOT DONE A RECALL ON IT. THIS IS VERY DANGEROUS TO THE CONSUMER AND COULD KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381743February 13, 2011
ELECTRICAL SYSTEM
STARTED TRUCK TURNED ON HEADLIGHT SWITCH ,WAS ON HIGH BEAM SO PULLED LEVER TO DIM AN LIGHTS WOULD NOT DIM THEN WIPERS COME ON AND WOULDNT SHUT OFF AND WIPER SPRAYER COME ON AND WOULD NOT SHUT OFF BUT IF I HELD LEVER BACK ALL WENT OFF SO HAVE TO DRIVE HOLDING LEVER BACK.WHEN I GOT HOME AND SHUT TRUCK OFF ALL OF THE PROBLEMS WOULD NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION SO HAD TO TIE LEVER BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381487February 10, 2011
STRUCTURE
CRACKED DASHBOARD. DANGEROUS DUE TO SHARP EDGES AND POSSIBLY INTERFERING WITH OPERATION OF AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381304February 9, 2011
STRUCTURE
DASH CRACKING ON 2002 DODGE RAM QUADCAB; NOT THE FIRST VEHICLE TO BE EXPERIENCING THIS. MANY FORUMS AND COMPLAINTS REGARDING THIS MATTER. FORMAL COMPLAINT ON DODGE TO NHTSA. VEHICLE HAD ABOUT 95K WHEN FIRST APPEARED; PROGRESSIVELY WORSE, BECOMING A DRIVING HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381050February 7, 2011
UNKNOWN OR OTHER
MY DASHBOARD BEGAN CRACKING IN THE SUMMER OF 2005 AND HAS CONTINUED TO DETERIORATE TO THE POINT THAT IT IS COLLAPSING IN AND CREATING ELECTRICAL AND SAFETY ISSUES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380911February 6, 2011
ELECTRICAL SYSTEM, STRUCTURE
DASHBOARD CRACKING AND HOLES IN IT. ENGINE WON'T SHIFT GEARS NOW AND DASHBOARD LIGHTS GO COMPLETELY OUT AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380679February 3, 2011
UNKNOWN OR OTHER
I HAVE A 2002 DODGE RAM 1500. THIS TRUCK HAS A BIG PROBLEM WITH THE DASH. THE DASH START CRACKING REALLY BAD. DODGE DOES NOT WANT TO TAKE RESPONSIBILITY TO FIX THE PROBLEM. FOR A TRUCK THAT IS LESS THEN 10 YEARS OLD THAT I PAID 32,000 DOLLARS FOR THE DASH SHOULD NOT BE CRACKING. I BELIEVE DODGE SO HAVE A RECALL FOR THE DASHES BECAUSE ALMOST EVERY ONES DODGE RAM DASH IS CRACKED. I DID A WEB SEARCH AND EVERY ONES DASH CRACKS IN THE SAME SPOT RIGHT OVER THE AIR BAG. THE AIR BAGS IN MY TRUCK HAVE NEVER BEEN DEPLOYED. I AM SURE IF THIS TRUCK WAS EVER IN A WRECK THE AIR BAG COULD GET STUCK IN THE CRACK AND WONT GET DEPLOYED TO SAVE A LIFE. THANKS DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380093February 3, 2011
ELECTRICAL SYSTEM
DODGE RAM GAUGE CLUSTER GOES OUT ABOUT 5 YEARS AFTER THE RECALLED WIRING HARNESS WAS FIXED. WHEN THE GAUGE CLUSTER WENT OUT I HAD TO PAY TO HAVE THAT HARNESS FIXED AGAIN BECAUSE THAT'S WHAT SHORTED IT ALL OUT. ALSO THE RAPIER SHOP WAS NOT ABLE TO PUT BACK MY MILEAGE TO 63,XXX. IT NOW SHOWS 119,XXX. THAT'S ALMOST 55,XXX MILES MORE THEN I DOVE IN TO THAT SHOP WITH. YES I HAVE ALL THE OLD PARTS. THIS IS A VERY COMMON THING FOR THIS TRUCKS. DODGE DOES NOT WANT TO MAKE IT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379944February 2, 2011
FUEL SYSTEM, DIESEL
2002 DODGE RAM 2500 CUMMINS DIESEL LIFT PUMP FAILURE AFTER DEALER INSTALLED IN TANK FUEL MODULE THIS IS THE 3RD INJECTION PUMP SINCE PURCHASING THIS VEHICLE, (INCREDIBLE) OVER $1200.00 EACH FAILURE CHRYSLER DID PAY 800.00 TOWARD REPAIR OF THIS VEHICLE. WHY THE GOVERNMENT DOES NOT STEP UP AND FORCE DODGE TO RECTIFY THESE SITUATIONS IS BEYOND ME, TO BUSY CHASING THE TOYOTAS OF THE WORLD, IN ORDER FOR THE GOVERNMENT OWNED GM,DODGE, TO CATCH UP IN SALES (ABSOLUTELY AMAZING) BUT HEY BUY AMERICAN HUH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378754January 26, 2011
FUEL SYSTEM, GASOLINE
FAILURE OF "CROSSOVER TUBE" IN FUEL INJECTION SYSTEM. MASSIVE LEAKAGE VEHICLE WOULD NOT START. COULD HAVE CAUSED FIRE IF HAPPENED ON ROAD LUCKILY HAPPENED AS I WAS PULLING INTO DRIVEWAY. I HAVE FAILED PART AND WILL SEND WHEREVER IF DESIRED TO HAVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378274January 22, 2011
STRUCTURE
THE DASH ON OUR 2002 DODGE RAM QUAD CAB IS CRACKED FROM THE WINDSHIELD TO THE OUTSIDE MOLDING. IF I WAS EVER IN AN ACCIDENT THE PIECES WOULD FLY OFF AND PASSENGERS AND DRIVER WOULD SUSTAIN SERIOUS INJURY OR DEATH. I CAN'T BELIEVE CHRYSLER CORP HAS NOT FIXED THIS KNOW PROBLEM. THEY NEED TO FIX THE PROBLEM AND BE HELD ACCOUNTABLE. PLEASE PLEASE PLEASE MAKE THEM FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376829January 16, 2011
EQUIPMENT
DASHBOARD (BADLY CRACKED). AT THIS POINT THE DASH ON THIS VEHICLE HAVE BEEN BREAKING OFF LIKE A WAFER COOKIE AND EXPOSING THE COMPONENTS UNDERNEATH A/C ,ELECTRICAL,STEERING COMPONENTS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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