Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#11228709July 1, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHILE DRIVING ALL OF THE GAUGES HAVE QUIT WORKING HEADLIGHTS STAY ON WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220970June 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HELLO, I HAVE HAD A PROBLEM WITH MY DODGE RAM THE FUEL LINE SYSTEM JUST CRACKED AND CAUSED MY VEHICLE TO CATCH FIRE AND BLOW UP WHILE MYSELF IN MY 7 YEAR OLD GRANDDAUGHTER WAS IN THE VEHICLE MY VEHICLE HAS BEEN MAINTAINED SINCE DAY ONE WHEN I BOUGHT IT BRAND NEW NEVER HAVING PROBLEMS WITH IT OTHER THAN YOUR WILL WELLS WERE NEVER DRILLED OUT TO DRAIN THE WATER IN THE BACK I WOULD LIKE TO KNOW IF YOU HAVE HAD OTHER ISSUES WITH THIS VEHICLE ON THE SAME INCIDENT. MYSELF IN MY GRANDDAUGHTER INHALE VERY TOXIC FUMES BEFORE WE WERE ABLE TO GET OUT THE TRUCK AS IT WAS ON FIRE AND INCHES AWAY WHEN IT EXPLODED.PICS AND REPORT WONT DOWNLOAD THANK YOU
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11219740June 13, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT TOWING COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE WIRE HARNESS CONVERTIBLE BOX HAD A LOT OF CORROSION AROUND IT AND NEEDED TO BE REPLACED. A COLLISION SHOP WAS CONTACTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219184June 11, 2019
VEHICLE SPEED CONTROL
CRUISE CONTROL WAS ON AND USED ACCELERATOR PETAL TO ACCELERATE, ENGINE RPM WENT TO MAX AND SPEED INCREASED 20 MPH AND CONTINUED. TAPPED ACCERATOR AND TURNED OF SPEED CONTROL, SPEED CONTINUED. PUT GEAR IN NEUTRAL AND WORKED MY WAY TO ROAD SIDE. FOUND THAT CABLE FRAYED AND JAMMED AT HIGH RPM. DISCONNECTED CABLE AND HAVE NOT FOUND REPLACEMENT CABLE YET. PART DISCONTINUED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217345June 2, 2019
POWER TRAIN
BOUGHT TRUCK IN 2009. DRIVE A COUPLE TIMES A WEEK. TRANSMISSION HAS WENT OUT 5 TIMES NOW INCLUDING THIS MORNING. WAS TOLD BY A COWORKER THAT THERES AB ISSUE WITH THE DODGERS NOT CIRCULATING FLUID WHEN IDLING IN GEAR.??? EITHER WAY THIS WILL BE THE 5TH TIME IN 10 YEARS TAKING IT TO GET REBUILT!!!! WHICH HAS BEEN 2,500.00 TO 4,000.00 EACH TIME!!! REALLY BOUT TO GIVE UP ON DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209073May 21, 2019
UNKNOWN OR OTHER
VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. WILL NOT COME OUT OF PARK. STUCK IN DRIVEWAY CANNOT MOVE NEEDS TO BE TOWED IN FOR REPAIR. HE WILL TURN BUT VEHICLE WILL NOT SHIFT OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208128May 16, 2019
ELECTRICAL SYSTEM
TRIED TO GET THE TRUCK STARTED AND COULD NOT GET IT TO WORK. TOOK THE KEYS OUT AND THROW THEM UP ON THE DASH AND THE TRUCK STARTED AND ALL ELECTRONICAL STUFF IN TRUCK CAME ON. THEN WHEN DRIVING HOME IT WOULD REV UP AND DOWN AND WOULD TRY TO SHUT OFF WHEN I HAD TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203977April 26, 2019
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVESHAFT DETACHED AND CAUSED THE REAR OF THE VEHICLE TO SEIZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SOUTHERN CHRYSLER DODGE JEEP AT 936-634-7793 (LOCATED AT 2711 S MEDFORD DR, LUFKIN, TX 75901) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 262,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202958April 22, 2019
STEERING
WHILE DRIVING MY TRUCK ON AT LEAST 10 TIMES THE VEHICLE HIT A BRIDGE OR BUMP IN THE ROAD THE VEHICLE STARTS TO HAVE A DEATH WOBBLE I CANT CONTROL IT I TRY TO STOP ON A HIGHWAY ALMOST WAS HIT BY A TRACTOR TRAILER AND OTHER VEHICLES EACH TIME I HAVE REPLACED ALOT OF FRONT END EQUIPMENT AND IT HAS 6 NEW TIRES ALSO THE DASH EXPLODED IN ALOT OF PIECES ANOTHER SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183292February 28, 2019
AIR BAGS
TURNED ON THE A/C AND DASH CRACKED AND WHITE POWDER WAS COMING OUT OF MY VENTS AND NOW MY HEATER IS NOT WORKING THAT HAPPENED ON THE PASSENGER SIDE, I THINK THE AIRBAG CAME OPEN BUT DID NOT DEPLOY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162268December 18, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156598December 6, 2018
WHEELS, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 75 MPH, THE REAR WHEELS SEIZED AND THE VEHICLE SLID OFF THE ROAD WITHOUT WARNING. THERE WAS NO CRASH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154759November 29, 2018
VISIBILITY/WIPER
TAKATA RECALL. NO HEAT FROM DRIVERS SIDE HVAC, THIS CAUSES VISIBILITY PROBLEMS CAUSE POOR WINDOW DEFROSTING. WIFE IS DISABLED WITH NO INCOME CAN'T AFFORD THE HUNDREDS OF DOLLARS FOR SERVICE OR AFFORD A NEWER VEHICLE. NEVER HAD HEAT PROBLEMS IN ANY OF MY OLDER VEHICLES LIKE THIS. BEEN THIS WAY FOR 4 YEARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151648November 15, 2018
ENGINE
4.7L ENGINE HAS A SLUDGE BUILD UP PROBLEM WHICH IN TURN CAUSES ENGINE TOTAL FAILURE. I'VE HAD ENGINE REPLACED 3 TIMES WITH BRAND NEW REMAND FROM CHRYSLER CORP. AND ALL ENGINES WERE INSTALLED AT ASE CERTIFIED SHOP AND ALL HAVE BLOWN UP ALSO DUE TO THIS SLUDGE BUILD UP PROBLEM THAT CHRYSLER CORP IS AWARE OF BUT REFUSES TO ADMIT ITS ENGINE FACTORY DEFECT AND ALL MY ENGINES FAILED AT 1,200 MILES/ 1,468 MILES/27,497 MILES ON LAST ENGINE AND ALL FAILED OF SAME CAUSE SLUDGE BUILD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150278November 9, 2018
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRAME AROUND THE STEERING BOX DISCONNECTED FROM THE STEERING DUE TO EXCESSIVE RUST. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149560November 5, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
A FEW YEARS AFTER THE VEHICLE WAS PURCHASED, THE DASH BEGAN TO DEVELOP CRACKS AND HOLES. THIS HAS GOTTEN WORSE AND WORSE TO THE POINT WHERE A DASH COVER HAD TO BE PURCHASED TO AVOID THINGS FALLING DOWN BEHIND THE INSTRUMENT CLUSTER. CURRENTLY, THERE IS MORE MISSING THAN STILL IN PLACE IN THE VEHICLE. THIS IS A COMMON PROBLEM IN THIS GENERATION, AND DODGE HAS NOT ADDRESSED IT, OTHER THAN TO CLAIM IT IS STRICTLY COSMETIC. THE PLASTIC PIECES ARE EXTREMELY SHARP, AND HAVE RESULTED IN A NUMBER OF SUPERFICIAL CUTS WHEN WORKING ON THE DEFROST VENTS, OR WHEN ADJUSTING THE CARPETED DASH COVER. OTHER PIECES HAVE FALLEN INTO THE VENTS AND THEN BEEN EJECTED INTO BOTH DRIVER AND PASSENGER'S FACES WHEN THE AIR CONDITIONER/HEATER ARE TURNED ON. PIECES OF PLASTIC RATTLE BEHIND THE DASH, AND HAVE FALLEN INTO THE AIR CONDITIONER CONTROLS AND RADIO HARNESS, POSSIBLY BEING THE CAUSE OF THE FAILURE OF THE FRONT SPEAKERS (BUT NOT VERIFIED) IF THEY HAVE CUT THE WIRES. IF THE AIRBAG DEPLOYS, THE PERDON IN THE SEAT IS LIKELY TO BE BLINDED OR DISFIGURED FROM THE AMOUNT OF DANGEROUSLY SHARP SHRAPNEL, ASSUMING IT HAS NOT ALREADY BEEN CUT AND RENDERED USELESS. REPLACEMENT DASHES FROM DODGE ARE PRICED AT NEARLY $1,000, WHICH IS A RIDICULOUSLY EXORBITANT AMOUNT TO EXPECT CUSTOMERS TO PAY IN ORDER TO FIX A DEFECTIVE PRODUCT INSTALLED BY THE COMPANY. OVERLAYS OF DECENT QUALITY COST NEARLY A THIRD OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143387October 27, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT TURN SIGNAL FAILURE. TURN LEFT SIGNAL ON, AND FLASH THEN RIGHT SIGNAL WILL OCCASIONALLY FLASH. SOMETIMES LEFT AND RIGHT WILL ALTERNATE. THIS IS NOT THE SAME AS EMERGENCY FLASHERS WHERE BOTH LIGHTS ARE ON AT THE SAME TIME. THIS IS DANGEROUS, I'M IN A LEFT TURN LANE WITH MY LEFT BLINKER ON BUT MY TRUCK IS TELLING OTHER DRIVERS THAT I WANT TO TURN RIGHT. THE FAILURE, ERRATIC BEHAVIOR IS RANDOM AND INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123069August 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND TWO PASSENGERS WERE INJURED AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. **TR UPDATED 11/8/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11099212June 1, 2018
POWER TRAIN
DRIVESHAFT SEPARATED FROM REAR AXLE AND WHEELS LOCKED.VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098139May 27, 2018
POWER TRAIN
REAR END LOCKED UP GOING DOWN HIGHWAY AT APPROXIMATELY 45 MPH, SENT ME SLIDING INTO THE SLOW LANE AND THEN OFF OF THE HIGHWAY INTO A DRIVEWAY COMING TO A HALTING STOP WITH MY TAILGATE WAS STILL PARTIALLY IN A HEAVILY TRAVELED HIGHWAY. THE DRIVESHAFT ALSO DROPPED DOWN AND EVENTUALLY CAME COMPLETELY OFF AND I HAD TO CALL A ROLL BACK TO COME GET TRUCK. I HAVE HAD THIS 2002 TRUCK FOR THE PAST 11 YEARS AND I HAVE NEVER BEEN NOTIFIED BY DODAGE THAT THIS COULD BE A MAJOR ISSUE. ALL IN ALL IT HAS BEEN A GOOD TRUCK. THIS INCIDENT REALLY SCARED ME, AS I WORK OUT OF THIS TRUCK WITH MY BUSINESS AND NOW I HAVE TO SUFFER A LOSS FOR NOT BEING ABLE TO WORK UNTIL I SPEND A GOOD SOME OF MONEY TO FIX THIS ISSUE SO I AM ABLE TO USE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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