Dodge Ram Complaints (1997)

1,130 consumer complaints on file.

#10761814September 5, 2015
STEERING, STRUCTURE:BODY
WHEN DRIVING OUT OF A HOSPITAL PARKING STRUCTURE, WHEN COMING TO THE EXIT ON THE LOWEST LEVEL YOU MUST MAKE A SHARP RIGHT TURN INTO THE EXIT BOOTH LANE. WHEN TURNING RIGHT, IT WAS AS IF A "TOOTH" INSIDE THE STEERING GEAR BROKE OFF CAUSING A COLLISION WITH THE RAIL WHILE EXITING THE PARKING STRUCTURE. NOW THE STEERING HAS AN EXCESSIVE AMOUNT OF PLAY AND WHILE IN THE CENTER OF THE (STEERING PLAY) IT IS AS IT BINDS OR STICKS AT TIMES WHERE THE "TOOTH" USED TO BE ON THE STEERING GEAR. IT HAS BECOME QUITE DANGEROUS TO DRIVE, ESPECIALLY AT HIGH SPEEDS OR ON THE INTERSTATE AS THE VEHICLE TENDS TO WANDER NOW AND FOLLOW THE CRACKS IN THE ROAD. I HAVE OWNED DODGE RAM PICKUPS FOR THE LAST 20 YEARS SINCE I BOUGHT MY FIRST BRAND NEW RAM PICKUP AND LET ME TELL YOU, THEY HAVE ALL HAD ISSUES WITH LOOSE STEERING BOXES, EVEN THE NEW ONE. BUT WHEN THEY BREAK, THAT IS A DANGEROUS SITUATION THAT PEOPLE CANNOT SEE COMING WITH A NORMAL INSPECTION AS ON THE OUTSIDE, WEAR IS UNDETECTABLE. I HAVE BEEN AN ASE CERTIFIED TECHNICIAN THE BETTER PART OF MY ADULT LIFE AND THIS IS UNACCEPTABLE. I AM SURE CHRYSLER HAS INVESTIGATED THIS ISSUE ALREADY AND FOUND THAT IT WOULD JUST COST TOO MUCH TO RECALL ALL THESE VEHICLES TO REPAIR THEM BUT THE LEAST THEY COULD DO IS SELL A PART PRICED AT COST TO SHARE THE BURDEN WITH THE CONSUMER. IT MAY SAVE SOMEONE'S LIFE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10761537September 4, 2015
AIR BAGS
I HAD BEEN DRIVING MY 1997 RAM 1500 4X4 TRUCK, I STOP THE VEHICLE, SHUT OFF THE ENGINE, OPENED THE DRIVER'S DOOR AND STARTED TO STEP OUT OF THE VEHICLE. AS I WAS HALF WAY OUT OF THE VEHICLE THE DRIVER'S AIRBAG WENT OFF, HITTING MY RIGHT SHOULDER AS IT DEPLOYED. I AM VERY LUCKY IT DID NOT DEPLOY A SECOND SOONER. I WADDED THE BAG UP AND TAPED THE STEERING WHEEL BACK TOGETHER, I GUESS THE IS NOTHING ELSE I CAN DO. I WORRY NOW ABOUT MY FATHER, WHOM HAS A 1995 RAM 1500 4X4 TRUCK. I LOOKED UP ONLINE AND I SEE THAT ONLY THE 2003 RAM 1500 AND NEWER TRUCKS FALL INTO THE RECALL, BUT WHAT ARE THE CHANCES THAT MY FATHER'S TRUCK MIGHT DO THE SAME THING AS MINE DID LAST WEEK, WITH HIS BEING 2 YEARS OLDER EVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759349August 26, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
DASH BOARD IS ALL CRACKED AND BROKEN APART. WITH EVERY BUMP IN THE ROAD THE DASH SHAKES BAD AND WORSENS FROM THE LACK OF NO SUPPORT HOLDING IT IN PLACE. WITH THE A/C, HEAT, OR DEFROSTER BLOWING OUT THE VENTS PLASTIC ALSO BLOWS OUT. TRYING TO CLEAN OUT MY EYE WHEN DRIVING IS TOUGH. JUST WAITING FOR THE DAY I HIT A BUMP AND THE DASH FALLS TO MY FEET. BODY WOULD BE THE PAINT ON ROOF AND HOOD, DISCOLORING AND PEELING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749796August 19, 2015
TIRES, TIRES:TREAD/BELT
DEAN MUD TERRAIN RADIAL SXT LT265/75R16 MANUFACTURED JANUARY 2006. TIRE'S WITH 22,000 MILES. TREAD SEPARATED FROM CASING CAUSING A BUBBLE, TIRE REPLACED. SECOND TIRE HAD A BLOWOUT THREE WEEKS LATER AFTER TIRE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745392July 31, 2015
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743338July 24, 2015
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE SHAFT AND GEAR INADVERTENTLY DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732336July 6, 2015
UNKNOWN OR OTHER
DASH BOARD IS ALL IN PIECES. GETTING WORST AND WORST EVERYDAY. GOING DOWN THE ROAD THE DASH IS ALWAYS SHAKING AND BOUNCING AROUND BECAUSE THERE IS REALLY NOTHING HOLDING IT IN PLACE NOW. I USE TO LOVE THIS TRUCK, BOUGHT IT NEW IN 1997, MOST OF THE TIME I DON'T LIKE DRIVING IT ANYMORE. UPDATED 09/15/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725443June 15, 2015
AIR BAGS
WHILE DRIVING THE VEHICLE THE AIR BAG LIGHT CAME ON. AFTER REACHING MY DESTINATION ABOUT 5 MINUTES OR SO LATER. I PULLED INTO A PARKING SPACE PUT THE TRUCK IN PARK, TURNED OFF THE IGNITION, OPENED THE DOOR AND THE DRIVERS AIRBAG DEPLOYED ALL BY ITSELF. LUCKILY I WAS SITTING BACK IN THE SEAT STARTING TO EXIT THE VEHICLE WHEN IT DEPLOYED. NOW I HAVE BEEN WITH THIS TRUCK SINCE IT WAS PURCHASED AND IT HAS NEVER BEEN IN A ACCIDENT. IT ACTUALLY SET FOR A LARGE PART OF ITS LIFE BECAUSE I DROVE A COMPANY VEHICLE FOR MY JOB. I CALLED THE DODGE DEALER WHERE WE BOUGHT THE TRUCK AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE OF THE AGE OF THE TRUCK AND TOLD ME I SHOULD CONTACT DODGE DIRECTLY. I CALLED DODGE AND EXPLAINED WHAT HAPPENED TO THE LADY THAT ANSWERED AND THE FIRST THING SHE ASKED WAS IF I WAS INJURED. I TOLD HER LUCKILY NO BUT ME OR SOMEONE COULD HAVE BEEN KILLED IF I WOULD HAVE BEEN DRIVING. SHE FINISHED TAKING THE REPORT AND SAID SOMEONE WOULD CONTACT ME IN 2-3 DAYS. I RECEIVED A LETTER FROM DODGE ABOUT A WEEK LATER STATING THAT SINCE THERE WERE NO RECALLS OR WARRANTIES LISTED FOR THE TRUCK PER THE SERIAL NUMBER I SHOULD CONTACT MY INSURANCE COMPANY AND IF THEY FEEL ITS A MANUFACTURING RESPONSIBILITY ,THEY HAVE SUBROGATION RIGHTS. NOW YOU WOULD THINK DODGE WOULD WANT TO KNOW WHAT MADE THIS HAPPEN FOR THE SAFETY OF THEIR CUSTOMERS. I HAVE FOUND THAT THERE WAS A RECALL ON THESE TRUCKS BUT MY SERIAL NUMBER WAS NOT INVOLVED IN THAT RECALL. MY TRUCK IS IN VERY GOOD CONDITION AND I'M AFRAID THE INSURANCE COMPANY IS GOING TO TOTAL IT BECAUSE OF ITS AGE.SOMEONE NEEDS TO MAKE THESE MANUFACTURERS STAND BEHIND THEIR PRODUCTS ESPECIALLY WHEN IT INVOLVES THE SAFETY EQUIPMENT. ANY HELP IN THIS MATTER YOU CAN PROVIDE WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693784March 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, A STRONG FUEL ODOR EMITTED FROM THE CABIN. AN INDEPENDENT TECHNICIAN DIAGNOSED THAT THE FUEL TANK IN HOUSE FUEL LINE FRACTURED PREMATURELY CAUSING THE FUEL TO LEAK ON TOP OF THE FUEL TANK AND ONTO THE GROUND. THE MECHANIC ADVISED THAT THE FUEL LINE NEED TO BE REPLACED BUT THE PARTS NEEDED WERE NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000. UPDATED 5/29/15*CN UPDATED 9/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693409March 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRYING TO SHIFT THE VEHICLE OUT OF PARK, IT FAILED TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH AN UNSPECIFIED INTERNAL TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690359February 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TRAVELLING AT NIGHT WITH HIGH BEAMS ENGAGED WHEN ALL LIGHTS WENT OUT. I MADE AN EMERGENCY STOP BY THE SIDE OF THE FREEWAY AND THE LIGHTS CAME BACK ON. I PROCEEDED AND A FEW MINUTES LATER IT HAPPENED AGAIN. EVENTUALLY I DETERMINED THAT IT I LEFT THE HIGH BEAMS OFF IT WOULD NOT HAPPEN. TOOK TRUCK TO DEALERSHIP AND THEY DIAGNOSED AND REPLACED THE MULTI FUNCTION SWITCH. PROBLEM RECURRED ABOUT 1 MONTH LATER. REPLACED MULTI FUNCTION SWITCH ON MY OWN THIS TIME. PROBLEM RECURRED AGAIN AFTER ABOUT 6 MONTHS, THIS TIME HOT/BURNING WIRES COULD BE SMELLED. TOOK VEHICLE TO INDEPENDENT MECHANIC AND THEY FINALLY DIAGNOSED AND REPLACED LIGHT SWITCH IN DASH. BY THIS TIME ONE OF THE WIRES HAD NEARLY BURNED ALL THE WAY TO THE MAIN HARNESS. REPLACED SWITCH AND ALL FINE FOR ABOUT 2 YEARS THEN IT HAPPENED AGAIN. BEEN LIVING WITH NO HIGH BEAMS WAITING FOR TIME TO RIG A RELAY TO TAKE LOAD OFF SWITCH. CHRYSLER HAS A RECALL FOR THIS PROBLEM BUT WILL NOT HONOR IT DUE TO MY VIN NOT BEING ONE OF THE TARGETED MODELS... COMPLETE [XXX]! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667386December 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE WHEN ADJUSTING THE STEERING WHEEL, CERTAIN FUNCTIONS FAILED ON THE VEHICLE. THE SPECIFICS ON THE FUNCTIONS THAT FAILED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659345November 19, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DASH STARTING CRACKING AND FALLING APART, WIRES GOT MESSED UP AND SOME THINGS DON'T WORK. PARTS OF THE PLASTIC OF THE DASH COME OUT THE VENTS WHEN YOU TURN ON THE HEAT OR AIR. PART WITH THE VIN WENT SOMEWHERE TO PARTS UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654108November 11, 2014
STRUCTURE
BARE BONES OF DASH CRACKING/SHATTERING COUSINS BUTTONS/ INSTRUMENT CLUSTER/ SWITCHES TO FALL AROUND AND ON ME WHILE DRIVING. CANNOT SECURE ANY THING IN DASH DUE TO THE CRACKING/ SHATTERING OF INTERNAL DASH. CANNOT SECURE BOLTS OR CLIPS TO BARE BONES OF DASH . CRACKING/ SHATTERING HAS CAUSE THERE TO BE NO WERE TO ATTACH PARTS TO.ALL OF DASH IS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650698October 28, 2014
AIR BAGS, AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER AN UN-RELATED SERVICE TO THE VEHICLE. THE WARNING LIGHT REMAINED ILLUMINATED FOR SEVERAL MONTHS. LATER, WHILE REVERSING FROM A SERVICE BAY AT APPROXIMATELY 5 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THE CHEMICALS FROM THE AIR BAG CAUSED BURNS TO THE FACE AND EYES, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT JUMPED OUT OF THE DRIVER SIDE OF THE VEHICLE AND WAS NEARLY RUN OVER BY THE VEHICLE THAT WAS STILL MOVING IN REVERSE. THE VEHICLE WAS DIAGNOSED BY A MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT AIR BAG SENSOR FAILED AND CAUSED THE INADVERTENT AIR BAG DEPLOYMENT. THE CONTACT WAS ALSO ADVISED OF NHTSA CAMPAIGN NUMBER: 99V02300 (AIR BAGS: FRONTAL). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. ADDITIONALLY, THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NO LONGER BEING MANUFACTURED. THE CONTACT WAS CONCERNED BECAUSE HE HAD NOT BEEN MADE AWARE OF THE RECALL UNTIL AFTER THE FAILURE HAD BEEN EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 12/09/14*LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10649250October 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE REVERSING AT APPROXIMATELY 5 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 00V02300 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648526October 17, 2014
STRUCTURE
ALRIGHT SO AS I BOUGHT MY TRUCK AND HAVE ASKED AROUND MANY PLACES AND ALL HAVE THE SAME TYPE OF RUST AND MOST OF IT IS WHERE THE IDLER ARM BRACKET MEETS THE FRAME AT THE FRONT FRAME RAIL ON THE PASSENGER SIDE ONLY AND ALSO THE FRAME HAS BEEN WELL TAKING CARE OF YOU CAN LOOK DOWN THE REST OF THE WHOLE FRAME AND ITS BARELY TOUCHED BY ROT AND WHAT HAPPENS IS IT TENDS TO RUST OUT AND THEN BREAKS AND CAN CAUSE A ACCIDENT MANY PEOPLE CONSIDER PATCHING IF ITS NOT TOO BAD AND MANY HAVE JUNKED IT DUE TO IT BEING NOT REPLACE ABLE DODGE HAS BEEN CONTACTED MANY TIMES ALSO AND REFUSE TO DO ANYTHING ABOUT IT SOMETHING NEEDS DONE ABOUT THESE CHEAPLY MADE FRAMES I'VE OWNED VEHICLES 9 YEARS OLDER AND THE FRAMES WHERE NO WHERE NEAR ROTTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643097October 7, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ON LIGHT DUTY ONLY, BUT NOTHING ON MY TRUCK. THEY NEED TO BE INCLUDED IN THE RECALL. THIS IS VERY HAZARDOUS , ALMOST WRECKED THE TRUCK BECAUSE THIS HAPPENED AT 1130 AT NIGHT WHEN I WENT TO PICK UP MY SON FROM A FOOTBALL GAME. I WAS ON VERY DANGEROUS SWITCH-BACK CURVES WHEN THEY WENT OUT THE THREE CONSECUTIVE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637415September 19, 2014
STRUCTURE
DASH STARTED WITH SMALL CRACKS, NOW HUGE HOLES AND NOTHING REALLY HOLDING THE DASH UP NOW!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622216August 14, 2014
FUEL SYSTEM, GASOLINE
UPON EXITING VEHICLE AFTER SHORT TRIP (2 MILES), NOTICED STRONG FUEL ODOR. LOOKED UNDER TRUCK AND OBSERVED FUEL STREAMING DOWN OVER HOT EXHAUST PIPE BENEATH ENGINE COMPARTMENT. INSPECTION OF ENGINE REVEALED BURST LINE CONNECTING FUEL RAILS, CAUSING FUEL TO SPRAY OVER HOT ENGINE/EXHAUST, EXTREME FIRE HAZARD. CANNOT BE DRIVEN DUE TO FIRE HAZARD. LINE IS NOT RUBBING ON ANYTHING OR FLEXING TO CAUSE FAILURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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