Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10731952July 4, 2015
FUEL/PROPULSION SYSTEM
IN DEC. 2014 I RECEIVED RECALL P65 / NHTSA 14V-635. CONTACTED FOLSOM LAKE DODGE IN FOLSOM, CA AND WAS TOLD "CORPORATE HAS NOT SENT US THE PARTS". CONTACT AGAIN IN FEBRUARY AND WAS TOLD NHTSA HAD NO AUTHORITY TO COMPEL THE DEALERSHIP TO HONOR THE RECALL AND THAT CORPORATE IS THE RESPONSIBLE PARTY AND THAT I SHOULD CONTACT CORPORATE...I WAS GIVEN A NUMBER TO CALL. CALLED THE NUMBER AND WAS TOLD THAT THE LOCAL DEALER WOULD BE SENT THE REQUIRED PARTS AND IT WOULD BE TAKEN CARE OF. JUNE I WENT TO THE DEALER IN PERSON AND WAS TOLD CONFIDENTIALLY THAT "WE ARE NEVER GOING TO GET THE PARTS". I WAS TOLD THAT THE SERVICE DEPARTMENT HAD NEVER ENCOUNTERED THIS PARTICULAR RECALL PROBLEM AND NOT TO WORRY ABOUT IT. I AM SUM WHAT CONCERNED ABOUT USING MY VEHICLE, ESPECIALLY ON LONG HAULS WITH OUR TRAILER. I THERE ANY WAY FOR YOUR DEPARTMENT TO MOTIVATE CORPORATE TO SEND THE PARTS TO THE DEALER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725958June 18, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT 10 MPH AND COMING TO A STOP, THE DRIVESHAFT FAILED. THE CONTACT REPAIRED THE VEHICLE AND REPLACED THE DRIVESHAFT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724622June 10, 2015
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THIS IS NOT HER NAME OR COMPLAINT AND TO REMOVE HER NAME. UPDATED 07/28/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722405May 30, 2015
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED IN OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722063May 28, 2015
ENGINE
MY TRUCKS EXHAUST MANIFOLD GASKETS HAVE ALREADY FAILED AT 70,000 MILES, I HAVE A TERRIBLE EXHAUST LEAK AND I KNOW THIS TRUCK HAS NEVER BEEN BEAT FOR AN EXHAUST LEAK TO HAPPEN THIS EARLY THERE HAS BEEN MANY ONLY FORMS WITH THE SAME ISSUES SOME WHERE ABLE TO GET IT BY THE DEALER AT NO CHARGE. HTTPS://YOUTU.BE/ND3C_JI7PAA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721843May 28, 2015
POWER TRAIN
REAR DRIVE SHAFT CAME OUT CAUSING REAR AXLES TO LOCK PUTTING THE VEHICLE INTO A SLIDE CROSSING ON COMING TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10715117May 7, 2015
VEHICLE SPEED CONTROL
THAT MORNING I WAS DRIVING TO WORK HEADING EAST ON STATE ROAD 56. I WAS PASSING ANOTHER VEHICLE WHEN THE ACCELERATOR STUCK TO THE FLOOR. I WAS EXCEEDING 100 MPH AND COULD NOT SLOW DOWN. I HAD BOTH FEET ON THE BRAKE PEDAL BUT THAT DIDN'T HELP. THE BRAKES WERE SMOKING HOT!!. THANK GOD THERE WASN'T A SCHOOL BUS PICKING UP CHILDREN AT THAT TIME. I FINALLY DECIDED TO TURN THE IGNITION SWITCH OFF. I THOUGHT MAYBE THE STEERING WHEEL WOULD LOCKUP; BUT IT WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714864May 6, 2015
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HVAC SYSTEM IN THE TRUCK FAILED. AIR WILL NOT FLOW THROUGH THE DASH FACE VENTS OR DEFROST VENTS. BROUGHT TO DEALER FOR REPAIR. DEALER SAID THAT ONE OR TWO "MODE DOOR ACTUATORS NEED TO BE REPLACED" THEY SAID THE DASH BOARD NEEDED TO BE REMOVED AND IT COULD COST SEVERAL THOUSAND DOLLARS. UPON RESEARCHING THE PROBLEM I FOUND THERE WAS A RECALL ISSUED FOR THE MODE DOOR ACTUATORS AND TO REPROGRAM THE CONTROL HEAD SOFTWARE (K17). MY TRUCK HAD THE SOFTWARE UPDATE IN 2012. THE DEALER REFUSED TO REPLACE THE MODE DOOR ACTUATORS UNDER RECALL BECAUSE THEY SAID THE SOFTWARE UPDATE WAS PERFORMED. I CALLED CHRYSLER CUSTOMER SERVICE AND ASKED ABOUT THE K17 RECALL. THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I REFUSED FURTHER DIAGNOSTICS. THE ONLY OTHER DIAGNOSTICS THE DEALER SAID NEEDED TO BE DONE WAS TO REMOVE THE DASHBOARD TO SEE IF IT WAS ONE OR TWO BAD ACTUATORS AND THE COST IN LABOR TO REMOVE THE DASH WOULD BE SEVERAL THOUSAND DOLLARS. THEY KNOW WHAT THE PROBLEM IS THEY JUST DON'T KNOW HOW MANY ACTUATORS ARE DEFECTIVE. THE COST OF THE PARTS IS MINIMAL BUT THE LABOR IS NOT. I FEEL THAT DODGE/CHRYSLER SHOULD MAKE GOOD ON THE RECALL REPAIR AS IT IS A HAZARD NOT BEING ABLE TO CLEAR FROST FROM THE WINDSHIELD DUE TO THE DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714309May 4, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE TRANSMISSION BECAME STUCK IN FOURTH GEAR WHILE THE ENGINE WAS ON AND CAUSED THE VEHICLE TO LOSE ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714277May 3, 2015
POWER TRAIN
I HAD JUST GOT OFF THE RAP GETTING ON US1 IN RALEIGH NC A CAR GOT IN FRONT OF ME TO CLOSE. I WAS GOING 55 DUE TO TRAFFIC. I TOOK MY FOOT OFF THE GAS TO GET SOME DISTANCE BETWEEN MY TRUCK AND THAT CAR. I HEAR A LOUD ROAR AND VIBRATION NEXT THING I KNOW IM SPINNING OUT OF CONTROL. I HIT THE GUARDRAIL WITH THE RIGHT, FRONT BUMPER/FENDER...... SPINNING ME AROUND HITTING THE LEFT REAR BUMPER WHICH BOUNCED ME BACK OUT INTO ONCOMING TRAFFIC GETTING HIT HEAD ON. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10714189May 2, 2015
POWER TRAIN
WHILE TRAVELING 40 MPH OR SO, THE REAR AXLE PINION NUT SEPARATED FROM THE REAR DIFFERENTIAL CAUSING THE DRIVE SHAFT TO DROP AND THE REAR WHEELS TO SEIZE. I LOST CONTROL OF THE VEHICLE SKIDDING TO A STOP IN THE SIDE OF THE ROAD. THE VEHICLE HAD BEEN AT BILLY BENDER DODGE IN JANUARY TO PERFORM A KNOWN SAFETY RECALL FOR THIS ISSUE, THEY HAD THE TRUCK FOR A WEEK, AND FORGOT TO MAKE THE FIX EVEN THOUGH THE PARTS WERE ORDERED. I HAVE VIDEO OF THE VEHICLE BEING DRAGGED BY THE TOW TRUCK ONTO THE FLAT BED AS THE REAR WHEELS WOULD NOT SPIN. THIS WAS A FRIGHTENING INCIDENT AND THE BLATANT NEGLECT BY THE DEALER HAS ME OUTRAGED. I FEAR THE REAR DIFF AND THE DRIVE SHAFT ARE DESTROYED. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED PROMPTLY AND SERIOUS BY THE DEALERSHIPS, AND FORGETTING TO PERFORM THE RECALL AFTER ORDERING PARTS AND SCHEDULING THE VEHICLE TO BE IN THE GARAGE IS AN OUTRAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713103April 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712242April 22, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT ANY ILLUMINATION OF THE ABS WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706207April 17, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CHRYSLER SAFETY RECALL P65/NHTSA 14V-635 I WAS SENT THE SAFETY RECALL NOTICE IN DECEMBER OF 2014. AS OF APRIL 2015, I CALLED CHRYSLER AND THEY SAID THAT THE PARTS ARE NOT AVAILABLE. 5 MONTHS AFTER THE RECALL NOTICE WAS SENT OUT, AND THE PARTS ARE STILL NOT AVAILABLE FOR THIS CRITICAL SAFETY RECALL, WHICH IF NOT FIXED, COULD CAUSE AN ENGINE COMPARTMENT FIRE. THEY DID NOT GIVE ME A DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. CHRYSLER IS NOT ACTING IN GOOD FAITH TO FIX THIS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705706April 14, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
APPROXIMATELY A YEAR AGO I BEGAN EXPERIENCING LIGHTING PROBLEMS, FLICKERING ALL AROUND; AND WITH TRUCK OFF THE REMOTE WOULD RANDOMLY, CONTINUOUSLY LOCK THE DOORS. I FINALLY BROKE THE REMOTE TO MAKE IT STOP. NOW MY DRIVER SIDE TAIL LIGHT WON'T WORK. I NEEDED MY INSPECTION/REGISTRATION BUT COULDN'T GET IT UNTIL THE LIGHT IS REPAIRED. MY MECHANIC SAID IT'S THE FUSE BOX, SAID IT'S IN HORRIBLE CONDITION. MORE PROBLEMS ARE POSSIBLE. PARTS & LABOR WILL BE NEAR $850. VARIOUS FORUMS ARE INUNDATED WITH SIMILAR COMPLAINTS. A FRIEND OF A CO-WORKER'S TRUCK BURNT TO THE GROUND IN HIS DRIVEWAY (AND SINGED THE HOUSE) BECAUSE THE FUSE BOX DIDN'T TELL THE FUEL PUMP TO SHUT OFF. WITH THAT AND MANY OTHER COMPLAINTS I'VE READ I'M NOW VERY FEARFUL FOR MY SAFETY. DODGE/CHRYSLER NEEDS TO REPLACE THE FUSE BOX IMMEDIATELY. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705500April 13, 2015
STEERING, SUSPENSION, WHEELS
THE SECOND DAY I OWNED MY 2010 POWER WAGON I EXPERIENCED THE DEATH WOBBLE. IT ONLY HAD 16,000 MILES ON IT. TOOK IT BACK TO THE DEALERSHIP REPLACED STEERING DAMPENER AND TIRES. THIS WORKED FOR ONLY A FEW MONTHS. THAT WAS 2011 WHEN IT STARTED. IT IS NOW APRIL 2015 HAVE BEEN HAVING THE SAME ISSUE EVERY FEW MONTHS. I HAVE REBUILT THE ENTIRE FRONT END HELPED FOR A LITTLE WHILE BUT IT SOON CAME BACK. I HAVE PUT 4 SETS OF TIRES ON IT ALSO IN THIS TIME PERIOD. I INSTALLED AN AFTERMARKET DUAL STEERING STABILIZER SAME RESULT. MY TRUCK ONLY HAS 63,400 MILES ON IT NOW. TWO DAYS AGO RUNNING DOWN THE TOLL ROAD HIT AN EXPANSION JOINT AT 70 MILES PER HOUR AND STARTED THE DEATH WOBBLE CARS SCATTERED ALL AROUND ME AS TRUCK SHAKES VIOLENTLY UNTIL YOU CAN SLOWLY SLOW YOUR SPEED DOWN TO ABOUT 30 MILES PER HOUR PRAYING THAT NOBODY SLAMS INTO YOU. THIS HAPPENED TWICE IN A MATTER OF ABOUT FIVE MILES. TOOK IT BACK TO THE DEALERSHIP THEY ROTATED MY AXLE FORWARD TO GET THREE MORE DEGREES OF CASTER AND THEY SAID TRY THAT. ON MY WAY HOME STARTED TO DEATH WOBBLE AT 58 MILES PER HOUR. DODGE HAS WORKED ON MY TRUCK TO TRY AND SOLVE THIS PROBLEM ROUGHLY 12 TIMES IN THE LAST 4 YEARS. THE PROBLEM STILL EXISTS AND THEY DON'T KNOW HOW TO FIX IT. I WILL NOT ALLOW MY WIFE OR DAUGHTER TO DRIVE THIS TRUCK DO TO FEAR OF THEIR LIVES AND OTHERS IF THIS WERE TO HAPPEN WITH THEM BEHIND THE WHEEL. SOMETHING NEEDS TOO BE DONE TO CORRECT THIS PROBLEM AND SOMEBODY NEEDS TO BE HELD ACCOUNTABLE. THIS IS A VERY BAD SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704310April 7, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I WAS DRIVING HOME CHRISTMAS DAY 2014. TRUCK JUST SHUT OFF IN MIDDLE OF ROAD AND CAME TO A REST. I DID MANAGE TO RESTART IT AND WHEN I DID I RECEIVED ALL KINDS OF ERROR LIGHTS. THEN TRUCK SHUT DOWN AGAIN. HAD IT TOWED TO GARAGE AND MECHANIC DETERMINED IT WAS A BAD FUEL PUMP. NOW ALL THE WARNING LIGHTS STAY ON AND WILL NOT RESET. SERV 4WD LIGHT. TRAC CONTROL LIGHT. REVERSE ASSISTANCE SENSORS ARE INOPERATIVE. THE FUEL CAP LIGHT. ABS LIGHT. TWO TPMS LIGHTS. EPS SYSTEM LIGHT. CRUISE CONTROL DOES NOT WORK.... AND TRUCK CONSTANTLY SHUTS OFF WHILE DRIVING. I HAVE REPLACED ABS SENSOR AND FUEL CAP BUT TO NO AVAIL. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704048April 6, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703348April 2, 2015
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702662March 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CHANGED THE LIGHT BULBS, BUT THE FAILURE PERSISTED. THE CONTACT INDICATED THAT VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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