Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10761706September 4, 2015
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIBRATED EXCESSIVELY. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761205September 3, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760658September 1, 2015
UNKNOWN OR OTHER
I JUST GOT MY PRELIMARY ESTIMATE FOR THE REPURCHASE PROGRAM FROM FCA CONSENT DECREE 7-2015. IT IS A TRADE IN VALUE NOT A FAIR MARKET VALUE AS SPECIFIED IN THE CONSENT DECREE!!!!!! THEY HAVE DONE IT AGAIN!!!!! WHY DONT YOU STOP THEM !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760500August 31, 2015
STEERING
2010 RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE DEALER FOND A BROKEN JOINT AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT. THE SERVICE DEPARTMENT ADVISED HIM NOT TO DRIVE THE VEHICLE, UNTIL THE REPAIRS WERE COMPLETED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760274August 31, 2015
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT 65 MPH, THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE TIE ROD BALL NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11350000 (STEERING) BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,355.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760349August 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V350000 (STEERING), 13V529000 (STEERING), AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). WHILE DRIVING 55 MPH, THE CONTROL GAUGE INDICATED HIGH AND THE TRUCK OVERHEATED. THE ENGINE ENGULFED INTO FLAMES. THE CONTACT VEERED TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10749899August 19, 2015
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL WOULD VIBRATE AND THE FRONT WHEELS WOULD WOBBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING) HOWEVER, THE RECALL REMEDY FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748943August 16, 2015
SERVICE BRAKES, STEERING, POWER TRAIN
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN MY FRONT END STARTED TO SHAKE VIOLENTLY, I STARTED TO SLOW DOWN BUT IT DIDN'T HELP UNTIL I CAME TO A COMPLETE STOP . I THEN HEARD LIGHT GRINDING COMING FROM MY FRONT LEFT SIDE OF TRUCK. BEFORE I COULD MAKE IT HOME WITCH WAS ABOUT 10 MILES, THE GRINDING AND LOSS OF STEERING HAD GOT SO BAD THAT I WAS DRIVING 5-10 MILES AN HOUR. BARELY MADE IT HOME. THE NEXT MORNING I DROVE IT TO THE BEST SERVICE SHOP IN TOWN WHICH WAS 1/2 MILE FROM WHERE I LIVED AND IT TOOK THEM A MONTH AND $1700.00 LATER TO REPAIR. FRONT AXLE,FRONT BEARING,CALIPERS, A NEW DISC AND BRAKES,A FRONT NUCKLE AND DRIVE SPINDLE FOR THE 4 WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748987August 16, 2015
SUSPENSION, ENGINE
I TOOK MY TRUCK IN FOR THE FIRST TIE ROD RECALL WHEN IT FIRST CAME OUT...WHEN I GOT MY TRUCK BACK I KEPT HEARING A WEIRD NOISE FOR A FEW WEEKS...ENDED UP FINDING OUT THAT MY RIM WAS SO LOOSE IT ALMOST FELL OFF....I ENDED UP NEEDING BALL JOINTS AND NEW TIRES SOON AFTER...ABOUT 6000 MILES LATER STARTED FEELING FRONT END SLOPPINESS. ..TOOK IT TO MECHANIC AND NEEDED TIE ROD....WANTED RECALL DONE ON BLOCK HEATER BUT PARTS WERE NOT AVAILABLE. ..GOT THAT ANSWER MULTIPLE TIMES....THIS RECALL TO ME IS AS IMPORTANT IF NOT MORE THAT THE OTHER AS IT RESULTS IN FIRE.....I'M NOT HAPPY AT ALL AND I WANT MY VEHICLE BOUGHT BACK...IT'S NOT SAFE....THEY SAY NO, I DISAGREE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748433August 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR AXLE PINION NUT FRACTURED IMPACTING THE REAR DIFFERENTIAL CAUSING A FAILURE. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: (POWER TRAIN) AND THE DEALER WAS NOT ABLE TO SUPPLY THE PART WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746734August 6, 2015
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS SPARKS COMING FROM UNDER THE HOOD AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ..UPDATED 09/03/15 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746805August 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST GAS PRESSURE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,503.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746403August 5, 2015
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT SUSPENSION WAS UNSTABLE AND THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE VEHICLE SHOOK VIOLENTLY IN THE FRONT AND THE REAR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/09/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746405August 5, 2015
POWER TRAIN, STEERING, UNKNOWN OR OTHER
I PARKED MY VEHICLE, TURNED IT OFF WENT INSIDE FOR A FEW MINUTES. CAME OUT STARTED IT UP. WITH MY FOOT ON THE BRAKE, I TRIED TO PUT IT IN GEAR (AUTOMATIC TRANSMISSION) WOULD NOT GO IN GEAR THE SHIFTER WOULDN'T MOVE. I TRIED A FEW MORE TIMES AND IT FINALLY WENT INTO GEAR. THIS HAS HAPPENED 2 TIMES ON THE SAME DAY ON 3 DIFFERENT DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746438August 5, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD NOT WORK. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL NEEDED TO BE CONTINUOUSLY PRESSED TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. MA 10/5 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746622August 5, 2015
POWER TRAIN
DRIVING HOME TODAY IN MY 2010 DODGE RAM 1500, HEARD A HUM WHEN I LET OFF ON THE GAS. AS I MADE A RIGHT TURN TO GET OFF THE ROAD, I HEARD A BUNCH OF RATTLING AND THE TRUCK STOPPED. WHEN I GOT OUT OF THE TRUCK MY DRIVE SHAFT WAS LAYING IN THE LANE NEXT TO ME. I LOOKED UNDER THE TRUCK AND FOUND THE TRANSFER CASE SNAPPED AND LAYING ON THE GROUND UNDER THE TRUCK. A COUPLE OF BYSTANDARD OFFERED TO HELP PUSH THE TRUCK OFF THE ROAD BUT WHEN IT WAS IN NUTRAL IT WOULDN'T MOVE. WHEN THE TOW TRUCK PUT IT UP ON THE FLAT BED THE REAR AXCEL WAS LOCKED UP AND THE TIRES WOULD NOT ROTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746064August 4, 2015
UNKNOWN OR OTHER
I BOUGHT A 2010 DODGE RAM IN 2012 . THE TRUCK HAD 48,XXX MILES ON IT . THE PINION NUT AND TIE-ROD HAD FAILED AND THE REPAIRS MADE . IN EARLY 2015 THE PINION NUT FAILED AGAIN , CAUSING ME TO ALMOST LOOSE CONTROL OF THE TRUCK AND CRASH . THE REPAIRS WERE AGAIN MADE . WHEN I HEARD ABOUT THE LAWSUIT AGAINST CHRYSLER FIAT I CALLED THEM TO CHECK IF MY TRUCK WOULD BE ONE THAT WAS ON THE BUYBACK LIST . I WAS TOLD THAT THAT TRUCKS WITH THE PINION NUT WERE , AFTER BEING PUT ON HOLD I WAS TOLD MY TRUCK WASN'T IN THE BRACKET FOR THE RIGHT PINION NUT FAILURE . THE LADY THEN STATED THAT THE TIE-RODS WERE ANOTHER CASE FOR BUY BACK . WHEN TOLD MY TRUCK HAD THAT REPAIR SHE STATED ITS ANOTHER TIE-ROD RECALL . WHEN ASKED WHAT WERE THE CORRECT FAILURES AND RECALLS SHE STATED SHE COULD NOT GIVE ME THAT INFORMATION . WHY IS IT THEY ARE BEING FORCED TO BUY BACK THESE VEHICLES BUT MAKE EXCUSES WHEN IT COMES TIME TOO . I AM SCARED TO DRIVE THIS TRUCK . IF AND WHEN I HAVE TO DRIVE OR TRAVEL FAR I WILL RENT A CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746108August 4, 2015
STEERING
I WAS DRIVING DOWN MY STREET TO MY HOUSE AND RIGHT BEFORE MY HOUSE I HEARD A BIG POP, I WAS DRIVING ABOUT 10-15 MPH. I WASN'T SURE WHAT IT WAS UNTIL I NEEDED TO TURN AND I COULDN'T. I GOT OUT AND MY TIRE DRIVERS SIDE TIRE WAS JAMMED INTO THE FENDER WELL AND THE TIE-ROD WAS BROKEN. WELL ABOUT 3 MONTHS PRIOR TO THIS HAPPENING I GOT A SAFETY RECALL NOTICE IN THE MAIL FOR THAT EXACT TIE-ROD. I CALLED THE DEALERSHIP AND THEY SAID THEY DIDN'T HAVE THE PART AND WHEN THEY DID GET THE PARTS IN FOR THAT RECALL THEY WOULD CALL ME. SO, BACK TO THE TIE-ROD BREAKING. I CALLED THE DEALERSHIP DWAYNE LANE IN EVERETT,WA AND ASKED THEM IF THEY TOW VEHICLES THAT ARE AFFECTED BY RECALLS AND IF I COULD GET A LOANER/RENTAL CAR AND THEY SAID NO. THEY ALSO SAID THEY STILL DIDN'T HAVE THE PARTS TO FIX THE ISSUE(RECALL). I WASN'T HAPPY WITH DODGE DUE TO THIS ISSUE. SO ABOUT 3 DAYS LATER THE DEALERSHIP CALLS ME BACK AND SAYS THEY GOT THE OK FROM DODGE TO PUT ON THE "RECALLED TIE-ROD" SO I CAN HAVE MY TRUCK BACK UNTIL THE FIX(NEW PARTS FROM THE RECALL) IS AVAILABLE. I ASKED THE SERVICE MANAGER IF HE WOULD EXCEPT THAT IF HIS FAMILY WAS IN THE VEHICLE AND HE SAID YES. I WASN'T HAPPY WITH THAT DECISION FROM DODGE TO PUT ON THE RECALLED TIE-ROD END TO GET ME BACK ON THE ROAD. SO, I ENDED UP GETTING MY TRUCK BACK WITH FAULTY PARTS ON IT AND DROVE IT FOR ABOUT 2-3 WEEKS AND THE DEALERSHIP CALLED TO SAY THE NEW PARTS ARE IN. THEY FIXED IT AGAIN AND HERE I AM NOW. NOW WITH THIS BUY BACK FROM DODGE, THE WAY I SEE IT SINCE THE RECALL HAS BEEN FIXED I WOULDN'T HAVE THE OPTION FOR DODGE TO BUY MY TRUCK BACK. I THINK THEY SHOULD HAVE TO GIVE ME THE OPTION ESPECIALLY SINCE MINE ACTUALLY DID BREAK WHILE I WAS WAIT FOR DODGE TO GET THE RECALL PARTS. PLEASE LOOK INTO THIS I DO NOT FIND THIS EXPECTABLE BUSINESS, IT WASN'T SAFE TO PUT THE RECALLED PART BACK ON MY TRUCK AND DODGE SAID IT WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745815August 3, 2015
STEERING, UNKNOWN OR OTHER
WHILE EXITING OFF ROUTE 37, MY VEHICLE COMPLETELY SHUT DOWN. THIS IS THE SECOND TIME THIS HAS OCCURRED THE LAST BEING AUGUST 1, 2015. I CHECKED THE BATTERY CABLES BOTH TIMES AND THEY ARE STILL TIGHT. I HAD TO PUT THE VEHICLE IN PARK TO START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745604August 2, 2015
POWER TRAIN, UNKNOWN OR OTHER, STEERING
TRUCK STARTED BOUNCING ALL OVER ,LOST CONTROL AND HIT TREE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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