Dodge Ram Complaints (2000)

970 consumer complaints on file.

#10351966August 26, 2010
STRUCTURE
`LIKE THOUSANDS OF OTHER DODGE RAM OWNERS, I HAVE A SEVERELY CRACKING AND COLLAPSED DASHBOARD IN MY 2000 RAM 1500. THE CRACKING STARTED AROUND 60KMI AND HAD STARTED ON THE PASSENGER SIDE ORIGINATING FROM THE BOLTS SECURING THE UPPER DASH TO THE INSIDE FIREWALL. EVENTUALLY A CRACK WILL FORM FROM ALL OF THE BOLTS, WITH SOME CRACK CONNECTING WITH OTHERS CAUSING PIECES OF THE DASH TO COLLAPSE. ONCE THIS HAPPENS, THE UPPER (5) BOLTS WILL BE PROVIDING NO SUPPORT TO ANY PART OF THE DASH, EXCEPT FOR THOSE PIECES DIRECTLY CONNECTED TO THE BOLTS. THIS VEHICLE WAS ASSEMBLED IN THE MEXICO PLANT. I BELIEVE THAT THE PROBLEM IS WITH THE INSTALLATION. MY THEORY IS THAT WHEN THE DASH IS ORIGINALLY INSTALLED, THE DASH IS RESTED UPON (2) BOLTS AT THE BOTTOM UNDER THE SIDE KICKPLATES AND THEN THE TOP (5) ARE USED TO BRING THE DASH INTO ITS FINAL RESTING POSITION. WHILE DOING THIS, THERE MAY STILL BE RESIDUAL FORCES ON THOSE TOP BOLTS PULLING THE DASH DOWN EVEN AFTER THE (2) LOWER BOLTS ARE TIGHTENED. THE PROCEDURE SHOULD BE TO PUSH OR HOLD THE DASH IN PLACE UNTIL THE LOWER (2) BOLTS ARE TIGHTENED AND THEN THE TOP (5) BOLTS ARE THERE ONLY TO SECURE THE UPPER DASH ONLY. I WOULD LIKE TO RECOMMEND INSTALLING A CENTER SHIMMY BRACE THAT WOULD BE USED TO POSITION THE ASSEMBLY IN THE FINAL RESTING POSITION THAT WOULD CONNECT BETWEEN THE DASH SUBFRAME AND THE INSIDE FIREWALL. ONCE IN POSITION THE DASH THE LOWER (2) BOLTS CAN BE TORQUED. THEN THE (5) TOP BOLTS WOULD NOT BE ATTEMPTING TO HOLD THE DASH IN PLACE. I CONSIDER THIS A SAFETY HAZARD DURING AN EVENT WHERE THE PASSENGER SIDE AIRBAG IS DEPLOYED AND POTENTIAL SHARP PIECES OF THE CRACKED DASHBOARD ARE THROWN ABOUT THE CAB AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351118August 22, 2010
STRUCTURE
THE FRONT COVER AND TOP OF THE DASHBOARD ON MY 2000 DODGE RAM 1500 HAS BEEN SLOWLY FALLING APART OVER THE LAST TWO YEARS. I HAVE REMOVED THE FRONT INSTRUMENT COVER DUE TO DANGEROUS SHARP EDGES. THE TOP OF THE DASH HAS SPLIT INTO FOUR SECTIONS WITH NUMEROUS CRACKS RADIATING FROM THE BOLTS NEAR THE WINDSHIELD. HAD A 6"X10" SECTION OF THE TOP DASH POP OUT AND LAND IN MY LAP WHEN I HIT A POTHOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348618August 11, 2010
FUEL SYSTEM, OTHER
I WAS DRIVING MY 2000 DODGE RAM 1500 4X4 TRUCK ON INTERSTATE GOING 70 MPH AND STARTED TO SLOW DOWN DUE TO EXIT TRAFFIC. WHEN I APPLIED MY BRAKES MY TRUCK WENT INTO ACCELERATION. NO CRUISE WAS ON. KEPT APPLYING BRAKES AND TRUCK KEPT ACCELERATION. KEPT APPLYING BRAKES AND FINALLY GOT SPEED DOWN TO 20 MPH. I'M IN PANIC MODE AND NOT KNOWING WHAT TO DO I PUT THE TRUCK IN PARK AND THEN TURNED THE KEY OFF. BRAKES SMOKED BADLY. GOT OUT OF TRUCK TO SEE PROBLEM AND THE THROTTLE WAS STUCK. STARTED TRUCK UP AGAIN AND IT DID THE SAME THING BUT THIS TIME PUT GEAR IN NEUTRAL AND TURNED KEY OFF. UNSTUCK THROTTLE AGAIN. I WAS ABLE TO GET TRUCK TO A MECHANIC. THEY CHECKED THE THROTTLE KIT AND IT SEEMED OK (IT WAS NOT ONE THAT WAS ON A RECALL LIST). THE MECHANIC DIDN'T REALLY KNOW WHAT CAUSED PROBLEM. THEY PUT A NEW KIT IN AND CLEANED FUEL INJECTORS AND IT HAS BEEN RUNNING OK. FORTUNATELY I WAS ON INTERSTATE HWY. IF I HAD BEEN ANYWHERE ELSE I FEEL CERTAIN I WOULD HAVE CAUSED AN ACCIDENT. THIS CAUGHT ME BY TOTAL SURPRISE AND NOT KNOWING HOW TO HANDLE A VEHICLE IN THIS SITUATION I FEEL I WAS PRETTY LUCKY THAT I DIDN'T BURN MY BRAKES UP, BLOW MY TRANSMISSION OR GET KILLED. I WISH I KNEW WHAT REALLY CAUSED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348740August 11, 2010
STRUCTURE
THE DASH ON MY DODGE RAM 1500 IS COMPLETLY FALLING APART. THIS STARTED WHEN THIS TRUCK HAD 30,000 MILES BUT NOW THE WIRING ,CONTROLING RADIO,SPEAKERS LIGHTS, ETC IS BEING AFFECTED - THIS HAS NOW BECAME A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348522August 10, 2010
SEAT BELTS
TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS INVOLVED IN A MINOR CRASH WHILE DRIVING UP A HILL. THE BOTTOM OF THE FRONT BUMPER FELL ON THE ROAD AND CAUSED THE VEHICLE TO STOP. THE CONTACT STATED THAT THE PASSENGER WAS INJURED. SHE SUFFERED A DISLOCATED BROKEN STERNUM. THE POLICE RESPONDED BUT DID NOT FILE A REPORT. THE OWNER DISCOVERED THAT THE PASSENGER AND THE DRIVER SIDE FRONT SEAT BELTS HAD ALSO FAILED DURING THE CRASH. THE BELTS DID NOT LOCK IN PLACE. THE OWNER BELIEVED THAT THE REASON FOR THE PASSENGER WAS INJURED WAS BECAUSE THE SEAT BELTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED BOTH SEAT BELTS AT CHRYSLERS EXPENSE. THE MECHANIC TESTED THE NEW BELTS AND THE NEW DRIVERS SIDE BELT WAS ALSO DEFECTIVE AND WOULD NOT LOCK. THE DEALER ORDERED ANOTHER SEAT BELT AND IT APPEARED TO FUNCTION NORMALLY. THE FAILURE MILEAGE WAS APPROXIMATELY 109,795. THE CURRENT MILEAGE IS 120,000. THE CONSUMER STATED WHILE DRIVING, HE STRUCK A SAND HILL. THE VEHICLE RECEIVED MINIMAL DAMAGE AND DID NOT HINDER DRIVABILITY. UPDATED 11/17/10
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10344208July 20, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. WHILE PERFORMING MAINTENANCE ON HIS VEHICLE, THE CONTACT NOTICED THAT THE LEFT CONTROL ARM BRACKET WAS PARTIALLY TORN AND EXHIBITED A STRESS FRACTURE. HE REFERENCED RECALL NHTSA CAMPAIGN NUMBER 00V007000, SUSPENSION, FRONT, CONTROL ARM LOWER ARM. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT HIS VEHICLE WAS NOT PART OF THE RECALL. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343886July 18, 2010
STRUCTURE
DASH CRACKED AND DASH BEZEL CRACKED IN 2000 DODGE RAM 1500. REPLACING NEW DASH BEZEL HOWEVER THERE IS ONLY A DASH COVER FOR THESE TRUCKS. DODGE DOES NOT COVER EXPENSE FOR A NEW ONE. THE PIECES CAN BECOME DISLODGED FROM THE DASH AND CAUSE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343707July 17, 2010
STRUCTURE
I HAVE A 2000 DODGE RAM 1500 4X4 PICK UP TRUCK. THE DASH HAS A MAJOR CRACK FROM THE DEFROSTER VENT TO THE AIR BAG COVER. I CAN LOOK INTO THE CRACK AND SEE EXPOSED WIRES. I ALSO HAVE A CRACK STARING ON THE DRIVERS SIDE, STARTING AT THE DEFROSTER VENT AND IT IS GOING TOWARDS THE STEERING WHEEL. I DIDN'T THINK ABOUT IT MUCH, BUT I HAVE SEARCHED ONLINE AND HAVE FOUND AN UNBELIEVABLE AMOUNT OF DODGE OWNERS WITH THIS SAME PROBLEM. I AM CONCERNED THAT IF I WERE TO GET INTO A WRECK THAT THE DASH COULD BREAK AWAY OR SHATTER SENDING SHARP PLASTIC PIECES FLYING INSIDE THE TRUCK. I HAVE CONTACTED DODGE ABOUT THIS AND THEIR RESPONSE WAS THAT" IT IS A 10 YEAR OLD TRUCK, WHAT DO I EXPECT". I FIRST NOTICED THE CRACK IN 2003 WHEN I BOUGHT THE TRUCK. IT HAD 23000 MILES ON IT. THEY WOULD NOT HONOR THE WARRANTY BECAUSE I WAS NOT THE ORIGINAL OWNER AND IT WAS NOT A POWERTRAIN PART. I HONESTLY THINK THIS COULD BE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342660July 12, 2010
STRUCTURE
CRACKED DASHBOARD ON A 2000 DODGE RAM 2500. THE DASHBOARD ON OUR DODGE RAM HAS BEEN CRACKED AND FALLING IN ON THE ELECTRICAL COMPONENTS UNDER THE BOARD. IT IS VERY UGLY AND SO FAR WE HAVE NOT HAD ANY ELECTRICAL PROBLEMS BUT I AM AFRAID TO TAKE ANY TRIPS FEARING BEING STRANDED BECAUSE OF THE DASHBOARD PARTS FALLING INTO THE HOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341724July 7, 2010
STRUCTURE
THE DASHBOARD OF MY 2000 DODGE RAM 1500 HAS BEEN SLOWLY CRACKING AND CAVING IN OVER THE PAST 4 YEARS. I FEAR THIS IS A SAFETY HAZARD AS IT WILL AFFECT THE DEPLOYMENT OF THE AIR BAGS AND ELECTRICAL COMPONENTS EXPOSED ARE ALSO A HAZARD. DODGE CHRYSLER IS WELL AWARE OF THIS DEFECT AND NEEDS TO FIX THESE PICKUPS. WE PAID FAIR MARKET FOR THEM AND NOW WE CAN'T EVEN SELL AN OTHERWISE BEAUTIFUL TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339186June 20, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MY DODGE TRUCK DRIVING ON THE FREEWAY AT 65 ALL GAUGES ZERO OUT AND THE NO BUS READING IS DISPLAYED ON THE ODOMETER READOUT THE TRUCK IS UNRESPONSIVE LOSING POWER ALL WARNING LIGHTS ARE DISPLAYED ON INSTRUMENT PANEL. THE TRUCK NOW STALLS AT STOP LIGHTS AND RUNS ROUGH. IT HAS BEEN AT TWO SHOPS THE SHOPS HAVE REPLACED THE COMPUTER THE INSTRUMENT CLUSTER THE BODY CONTROL MODULE AND HAS CHECKED EVERY WIRE AND HAS NOT FOUND ANY SOLUTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336724June 16, 2010
SERVICE BRAKES, HYDRAULIC
2000 DODGE RAM 1500 -DEC 2009 - 47000 MILE. NO INDICATION OF BRAKE ISSUES UNTIL HITTING THEM HARD TO AVOID CAR THAT RAN A RED LIGHT. BRAKE LINE FROM MASTER CYLINDER TO RWAL UNIT FAILED (PINHOLE LEAK), BUT MANAGED TO AVOID COLLISION. DROVE HOME (SLOWLY) AND FABRICATED/INSTALLED REPLACEMENT SECTION (ABOUT 16" LONG). AFTER BLEEDING BRAKES - DROVE TRUCK NORMALLY UNTIL JUNE 2010. THEN, WITH NO WARNING, THE BRAKES AGAIN FAILED IN A PARKING LOT STOP. FOUND THE LEAK IN THE REAR SECTION OF THE LINE RUNNING FROM FRONT TO REAR.DEALER ESTIMATE TO REPLACE ALL HARD LINES IS $1000. WHO CAN AFFORD THAT ?? SO, I WILL BE SPENDING MANY HOURS OF MY OWN TIME TO FIX THE PROBLEM CAUSED BY CHEAP IMPORTED CHINESE STEEL. THANKS BILL CLINTON !! I HAVE OTHER "GOOD AMERICAN CARS" THAT ARE 40+ YEARS OLD AND 100K+ MILES WITH THE OEM LINES STILL GOOD. THESE NEW VEHICLES SUCK !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335629June 10, 2010
STRUCTURE
MY COMPLAINT IS ON A 2000 DODGE 2500 FOR A CRACKED AND DISINTEGRATED DASHBOARD. THE DASHBOARD HAS COLLAPSED; EXPOSING WIRING TO THE ELEMENTS, DIFFUSING AND ELIMINATING THE DEFROST AND DASH VENTS, AND CREATING SHRAPNEL HAZARDS TO OCCUPANTS IN THE EVENT OF A CRASH OR AIR BAG DEPLOYMENT. THE FAILURE OF THE DASHBOARD PROGRESSED FROM TWO SEVERAL INCH CRACKS TO COMPLETE FAILURE IN THE COURSE OF 2 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335295June 8, 2010
STRUCTURE
SEVERELY CRACKED DASHBOARD...CUT THUMB / HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332067May 24, 2010
TIRES, TIRES:SIDEWALL
HAD VEHICLE INSPECTED PRIOR TO GETTING FRONT END ALIGNMENT AT TIRE DISCOUNTERS. THEY NOTICED A BULGE ON THE INSIDE SIDEWALL. KELLY TIRE LESS THAN 30 DAYS OLD. THEY TRIED TO TELL ME THAT THE BULGE WAS FROM SOMEONE HITTING A POT HOLE TO HARD. I THINK THAT IT IS A DEFECTIVE TIRE AND THEY JUST DID NOT WANT TO TAKE CARE OF IT. I WAS TOLD THAT ALL THE TIRE THAT WERE PURCHASED AT A GOODYEAR RETAILER WERE 2NDS WITH KNOWN DEFECTS. I CONTACTED A GOODYEAR RETAILER WHERE I LIVE AND THEY REFUSE TO REPLACE THEM UNLESS I WAS THE ORIGINAL PURCHASER WITH THE RECEIPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331466May 20, 2010
STRUCTURE
TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THE DASHBOARD DISINTEGRATED AND BEGAN TO FALL FROM THE VEHICLE. THE MANUFACTURE ADVISED THEY HAD NOT RECEIVED ANY COMPLAINTS SIMILAR TO HIS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 07/19/10 *BF UPDATED 09/07/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329084May 6, 2010
SERVICE BRAKES, HYDRAULIC
YEAR 2000 DODGE RAM VAN DRIVER SIDE FRONT BRAKE LINE RUBS ON CHASSIS AND EVENTUALLY RUPTURES UNDER HARD STOPPING CONDITION. HAS HAPPENED TO TWO YR 2000 DODGE RAM VANS IN OUR FLEET, ONE A 1500 MODEL, ONE A 2500 MODEL. INTERESTING THE REPLACEMENT BRAKE LINES WE PURCHASED HAD A DIFFERENT BEND TO CLEAR THE CHASSIS BUT NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326542April 19, 2010
STRUCTURE
2000 DODGE RAM 1500 DASH CRACKING ALL OVER AND HAS LARGE PIECES MISSING AND JUST KEEPS CRACKING BEFORE TO MUCH LONGER WON'T BE ANY DASH LEFT TO WORRY ABOUT . YOU ALL SHOULD MAKE THE CHRYSLER OR DODGE CORP. FIX THIS PROBLEM I KNOW I'M NOT THE ONLY DODGE TRUCK OWNER WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325772April 14, 2010
STRUCTURE:BODY:HOOD
I HAVE A 2000 DODGE RAM 1500 EXTENDED CAB AND THE HOOD UNEXPECTEDLY FLEW UP GOING DOWN THE HIGHWAY AND SMASHED MY WINDOW AND THE HOOD IS DESTROYED. THIS IS THE SECOND TIME, VERY VERY DANGEROUS, FOR ME AND THE DRIVERS BEHIND ME. THE GRILL FLEW OFF AND POSSIBLY DAMAGED THE CARS BEHIND AND NEXT TO ME. THE FIRST TIME IT HAPPENED WAS A COUPLE YEARS AGO AND I WAS VERY LUCKY IT WAS NOT A BUSY ROAD AND I WAS ONLY GOING ABUT 35-45 MPH. TO CORRECT IT I HAD TO BUY A NEW HOOD,GRILL AND ALL PARTS PERTAINING TO THE HOOD REPLACEMENT....OH ALSO A NEW WINDSHIELD. THANKS DODGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323396April 1, 2010
UNKNOWN OR OTHER
MY DASH BOARD STARTED CRACKING AND THEN JUST COLLAPSED THE PIECES ARE VERY SHARP AND CONTINUE TO FALL OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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