Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#11113333July 24, 2018
ELECTRICAL SYSTEM
CAR WILL NOT START, ONLY CLICKS. SOUNDS COME FROM THE STEREO. THIS HAS BEEN AN INTERMITTENT PROBLEM FOR ABOUT 5 YEARS (I BOUGHT THE CAR NEW IN DECEMBER 2009). I HAVE REPLACED THE BATTERY TWICE. THIS PROBLEM HAS GOTTEN WORSE, AS IT HAPPENED YESTERDAY AND AGAIN TODAY. IT JUMPS EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113004July 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THERE WERE NO WARNING INDICATORS ILLUMINATED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112889July 22, 2018
UNKNOWN OR OTHER
HORN HAS STARTED HONKING INTERMITTENTLY, USUALLY WHILE STATIONARY AND USUALLY IN THE MIDDLE OF THE NIGHT (THIS STARTED MID JUNE OF 2018). LAST NIGHT, STARTING AT 12:30AM, THE HORN HAS SOUNDED AT LEAST ONCE OR SEVERAL TIMES EVERY HOUR. CHANGING BATTERY IN REPLACEMENT KEY FOB HAS DONE NOTHING. (KEY FOB WAS RECALLED AND REPLACED SEVERAL YEARS AGO). CAN'T GET AN APPOINTMENT WITH A LOCAL DODGE DEALERSHIP FOR A WEEK SO HAVE NO IDEA WHY THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111424July 15, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR PARKING, BACKUP AND LICENSED PLATE LIGHTS STOP WORKING DUE TO WIRES BROKEN INSIDE THE HARNESS COMING FROM VEHICLE TO REAR DOOR, ALL THE WIRES WERE BROKEN INSIDE THE WIRE LOOM AT TOP OF THE REAR DOOR TO THE VEHICLE, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, THE WIRES BREAK DEPENDING HOW MANY TIMES THE REAR DOOR IS OPEN/CLOSE. STRANDED CABLE WIRES USE IN THIS PLACE ARE BAD QUALITY, LIKE 7 WIRES INSIDE THE CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110992July 12, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN THE VEHICLE IS IN MOTION, THE HORN BLOWS LIKE YOU ARE HOLDING THE HORRN DOWN. THIS HAS HAPPENED SEVERAL TIMES N TRAFFIC ON THE HIGHWAY. IT ALSO HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY IN THE MIDDLE OF THE NIGHT. WHILE WE WERE SLEEPING. WE THOUGHT SOMEONE WAS STEALING IT. AT LEAST 4 TIMES IT WENT OFF. TOOK THE VEHICLE TO THE DEALERSHIP IN OCT. 2017 THEY TOOK OUT THE HORN FUSES. BECAUSE IT BLOWED ALL NIGHT AND IT KILLED THE BATTERY. THEY CALLED IT THE GHOST HORN. SO I'M DRIVING AROUND NOW IN THIS VEHICLE WITHOUT A HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110778July 11, 2018
UNKNOWN OR OTHER
UPON FULLING UP TO A STOP SIGN AND APPLYING THE BRAKE, MY CAR SHUT OFF COMPLETELY. I WAS ABLE TO RESTART IT A DRIVE A BLOCK OR TWO BEFORE IT DID THE SAME THING. I HAD THE CAR TOWED TO A MECHANIC AND AFTER LOOKING FOR A PROBLEM FOR SEVERAL DAYS THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND IT STARTED AND DROVE FINE. SEVERAL TIMES WITHIN THE PAST 6 MONTHS (JAN-JUNE 2018) I HAVE TRIED TO START MY CAR AND IT WILL NOT START. SOMETIMES MOMENTS LATER IT WILL START, SOMETIMES HOURS LATER IT WILL START. UPON SEARCHING ONLINE FOR POSSIBLE PROBLEMS, I FOUND MANY WHO HAD THE SAME ISSUES (CAR SHUTTING OFF WHILE DRIVING, AND CAR NOT STARTING). IT SEEMS THERE WAS A RECALL TO FIX THESE VERY PROBLEMS. THE RECALL WAS REGARDING THE IGNITION MODULE. I RECENTLY PURCHASED MY CAR FROM ANOTHER INDIVIDUAL AND I DO NOT KNOW IF THE RECALL WAS ADDRESS INITIALLY. HOW CAN I FIND OUT. IF MY CAR WAS NOT FIXED, HOW CAN I GET THE RECALL FIXED NOW? IF IT WAS FIXED, THEN THE VEHICLE IS STILL HAVING THE SAME PROBLEM AND THE "RECALL FIX" DID NOT ACTUALLY FIX THE PROBLEM. I HAVE BEEN CAUTIOUS DRIVING IT AS I DO NOT WANT THE VEHICLE TO TURN OFF WHILE I AM DRIVING, AGAIN NOR DO I WANT TO BE STRANDED AGAIN BECAUSE IT WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109967July 7, 2018
UNKNOWN OR OTHER
MY CAR RANDOMLY DOESN'T START. I WILL BE PARKED, TURN OFF CAR TO RUN IN STORE WHEN I COME BACK OUT CAR WONT START. BATTERY HAS BEEN CHANGED. STILL SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109678July 5, 2018
POWER TRAIN
TAKATA RECALL POWER TRAIN SYSTEM IS NOT FUNCTIONING CORRECTLY. THE CAR WILL NOT START EVEN AFTER GETTING A NEW BATTERY AND REPLACING FUSES. THE CAR WAS STATIONARY PARKED IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104621June 28, 2018
ELECTRICAL SYSTEM, ENGINE
CAR EXPERIENCES INTERMITTENT IGNITION FAILURE. WHILE STATIONARY WITH KEY IN IGNITION, IT WILL CLICK BUT NOT START. WE HAVE REPLACED THE BATTERY, ALTERNATOR, AND STARTER BUT IT CONTINUES TO HAVE ISSUES STARTING OVER THE PAST 3 MONTHS. SOMETIMES IT WILL START FINE, BUT OTHER TIMES IT TAKES SEVERAL TRIES OVER A PERIOD OF 30 MINUTES. THE MECHANICS CANNOT FIND THE SOLUTION TO THIS PROBLEM EVEN WHEN ABLE TO DUPLICATE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101560June 13, 2018
ENGINE, UNKNOWN OR OTHER
JUST REPLACED BATTERY. WAS WORKING AND STARTING FINE AFTER REPLACING FOR A FEW WEEKS. WENT TO WORK YESTERDAY MORNING AND LEFT FOR LUNCH WITH NO ISSUES. WENT TO START CAR TO RETURN TO WORK AFTER LUNCH AND WOULDN'T TURN OVER AT ALL. I WOULD TURN THE KEY AND GET ONE CLICK BUT NOT TURNING OVER. MY RADIO, LIGHTS AND WINDOWS ALL WORK WHEN KEY IS IN THE ON POSITION. CHARGED THE BATTERY FOR NEARLY 40 MINUTES AND STILL NO START ONLY A CLICK. HAVE ALSO HAD ON-GOING ISSUES WITH WIRING HARNESSES THROUGHOUT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101196June 11, 2018
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS, EBS, AND TRACTION CONTROL INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE FAILURE RECURRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100642June 9, 2018
AIR BAGS, ELECTRICAL SYSTEM
DRIVERS SIDE AIRBAG CONECTOR BURNED OUT CAUSING AIRBAG TO ERROR AND NOT DEPLOY. AIRBAG LIGHT ACTIVATED WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100323June 7, 2018
ELECTRICAL SYSTEM
THE CAR SOMETIME DOES NOT START AFTER TURNING OFF ENGINE. IN ORDER TO RESTART I HAVE TO PUT MY FOOT ON THE BRAKE PEDAL, TURN KEY TO RUN WITH OUT STARTING, THEN SHIFT LEVER TO NEUTRAL, THEN TURN KEY TO CRANK MOTOR TO START. MOST OF THE TIMES THE CAR STARTS AS NORMAL, BUT SOMETIMES I HAVE TO PUT CAR IN NEUTRAL TO START MOTOR. MOVING THE SHIFT LEVER AROUND SEEMS TO DO THE TRICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099416June 3, 2018
ELECTRICAL SYSTEM
DO SOMETHING THIS HAS BEEN A SAFETY AND INCONVENIENCE PROBLEM FOR YEARS IT IS ALL OVER THE INTERNET AND YOU HAVE RECEIVED MANY COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096928May 20, 2018
ELECTRICAL SYSTEM
VEHICLE WILL NOT START. REPLACED BATTERY, REPLACED STARTER, REPLACED RELAYS AND FUSES, CLEANED CONNECTIONS. 100'S OF REPORTS WITH THIS PROBLEM ALL OVER THE INTERNET. PUTTING THE CAR IN NEUTRAL DOES NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096386May 16, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION. THE STEERING WHEEL BECAME EXTREMELY TIGHT AND THERE WAS AN INTERNAL ELECTRICAL FAILURE, WHICH CAUSED THE RADIO AND BRAKES NOT TO WORK. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE DEALER (TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA, 2989 TRANSIT RD, ELMA, NY 14059, (716) 674-6400) DIAGNOSED THAT THE RETURN POWER STEERING HOSE, COOLER, AND ABS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE UNKNOWN ABS AND BRAKE SYSTEM RECALLS AND HAD NOT PROVIDED AN ELECTRICAL SOLUTION TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091307May 2, 2018
AIR BAGS
MY AIR BAG LIGHT HAS BEEN ON FOR2 PLUS YEARS MY CAR MISSED THE RECALL NUMBER BY A FEW THOUSAND CARS FOR THE PREVIOUS ONES AND I AM WORRIED MY AIR BAGS WON'T DEPLOY IF THERE IS A ACCIDENT IT'S ALWAYS ON THE LIGHT DOES NOT GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090177April 25, 2018
SERVICE BRAKES
OVER THE LAST 3 YEARS I HAVE HAD AN EXCESSIVE AMOUNT OF WORK DONE ON MY BRAKES. ON THE FRONT WHEELS, BOTH HAVE HAD 3 NEW SETS OF ROTORS, 2 OF WHICH HAD TO BE RESURFACED, 3 SETS OF BRAKE PADS, 2 NEW CALIPERS FOR THE LEFT AND 1 FOR THE RIGHT, 1 BRAKE HOSE AND 1 HUB BEARING FOR THE LEFT. THE REAR TIRES HAVE HAD A NEW SET OF ROTORS, WHICH WERE RESURFACED TODAY, AND A NEW HUB BEARING ON THE REAR LEFT. THE VEHICLE HAS NEVER BEEN WRECKED, AND I CAN CONFIDENTLY SAY MY DRIVING IS NOT THE CAUSE OF THIS ISSUE. WHEN THE BRAKES HAVE GONE BAD, I HEAR A SQUEAL, THERE IS VIBRATION IN THE WHEEL AND THE BRAKE PEDAL, AND THE CAR WOULD PULL TO THE LEFT OR THE RIGHT, DEPENDING ON WHICH CALIPER NEEDED TO BE REPLACED. THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ON A MUCH HIGHER LEVEL THAN ON THE CONSUMER'S DIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089962April 24, 2018
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MASTER WINDOW SWITCH QUIT WORKING, BOUGHT A NEW SWITCH THAT DIDNT FIX IT AND SO I DID SOME RESEARCH AND SEE THERE WAS A RECALL ON THESE VEHICLES FOR THE COPYRIGHT 2011, CHRYSLER GROUP LLC, ALL RIGHTS RESERVED FEBRUARY 2011 DEALER SERVICE INSTRUCTIONS FOR: SAFETY RECALL K07 FRONT DOOR WIRING HARNESSES 2009 (JC) DODGE JOURNEY NOTE: THIS RECALL APPLIES ONLY TO THE ABOVE VEHICLES BUILT FROM NOVEMBER 01, 2007 THROUGH NOVEMBER 07, 2008 (MDH 110122 THROUGH 110723) WHICH ALSO EFFECTS MY LIGHTING AND POSSIBLY AIRBAGS . I HAVE CHILDREN THAT'S NOT ACCEPTABLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088408April 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED AT THE SCENE BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A CAMSHAFT POSITION SENSOR CIRCUIT BANK ONE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey