Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10352841August 30, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT ONE OF THE SEAMS ON THE GAS TANK WAS SPLITTING IN HALF AND LEAKING FUEL. THE CHECK ENGINE LIGHT CAME ON. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, HE WAS TOLD ABOUT THE CRACK IN THE GASOLINE TANK. WHEN THE DEALER APPLIED PRESSURE TO THE SYSTEM THEY WERE ABLE TO SEE THE FUMES COMING FROM THE LEAK. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 40000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352493August 28, 2010
SERVICE BRAKES, HYDRAULIC
I CURRENTLY OWE A 2009 DODGE JOURNEY IT HAS 27000 MILES ON IT. I HAVE HAD TO REPLACE THE FRONT BRAKES TWICE AND ROTORS ONCE AND NOW I HAVE TO REPLACE THE REAR PADS AND ROTORS BECAUSE THEY ARE WARPED. I WOULD NOT RECOMMEND THAT ANYONE BUYS THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352226August 27, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 DODGE JOURNEY BRAKES EXTREMELY PREMATURELY WORN OUT. BRAKES AND ROTORS NEED REPLACED AT 20000 MILES. MANY OTHERS WITH SAME COMPLAINT GO TO CARCOMPLAINTS.COM. DODGE NEEDS TO RECALL THIS VEHICLE FOR PREMATURE BRAKES REPLACING OR REIMBURSE CUSTOMERS FOR COST. MY 18 YEAR OLD DAUGHTER AND MY 16 YEAR OLD SON ALSO DRIVES THIS VEHICLE. THIS IS A MAJOR DANGER TO ALL THAT DRIVE THIS VEHICLE. THIS SNEAKS UP ON YOU, IT IS NOT A GRADUAL THING; THEY JUST START GRINDING ALL AT ONCE. PLEASE HELP! THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352310August 27, 2010
SERVICE BRAKES, HYDRAULIC
THE OTHER DAY I HEARD A SLIGHT SQUEAKING AS I APPROACHED A STOP LIGHT (CAN'T BE THE BRAKES, ITS A 2009 WITH 40K MILES??). THOUGHT NOTHING OF IT, UNTIL YESTERDAY I HEARD METAL SCRAPING, AND I'M SMART ENOUGH TO KNOW IT WAS MY REAR BRAKES. AFTER READING OTHER REVIEWS ONLINE ABOUT THE 'NEW' DODGE JOURNEYS, I'M FEARING MY APPOINTMENT AT THE LOCAL DEALERSHIP ON MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352028August 26, 2010
SERVICE BRAKES, HYDRAULIC
1) NOISE FOR THE TIRES. UNDER WARRANTY NO PROBLEM. 2) 19000 MILES AND NEED NEW ROTORS AND BRAKES. OK NOW THE BRAKES ARE OUT AGAIN AND THE MILEAGE IS ON 34,000 AND STILL UNDER WARRANTY 3) NOTHING WAS DONE I HAD TO BUY NEW ROTORS AND BRAKES NOW I HAVE TO DO IT ALL OVER AGAIN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351507August 24, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON 2009 DODGE JOURNEY SXT NEED NEW PADS AT 14,000 MILES. ACCORDING TO OTHER REVIEWS THIS IS A COMMON PROBLEMS WITH THIS CAR. THE BRAKES AND ROTORS BOTH FRONT AND BACK HAVE TO BE REPLACE EVERY 14,000 TO 15,000 MILES AND CHRYSLER WILL NOT TAKE RESPONSIBILITY FOR THE PROBLEM. PLEASE MAKE THEM RECALL THE BRAKES AND ROTORS AS THIS IS A SAFETY ISSUE. ON EDMUNS.COM CONSUMERS ARE BEGGING OTHER DODGE JOURNEY OWNERS TO FILE A COMPLAINT SO THIS PROBLEM CAN BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351204August 23, 2010
SERVICE BRAKES, ELECTRIC
BOUGHT A NEW 2009 DODGE JOURNEY SXT WITH 11 MILES ON IT. AFTER DRIVING IT FOR 18,000 MILES MY MECHANIC TOLD ME THE FRONT ROTORS AND PADS NEEDED REPLACING, TALKED DEALER INTO REPLACING. NOW AFTER 25,000 MILES, NEED REPLACING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351175August 22, 2010
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT
BRAKE PADS FAILED PREMATURELY AT 19529 MILES (20% REMAINING). ROTORS NEEDED MACHINED. BRAKES SHOULD HAVE A MINIMUM WEAR WARRANTY REQUIREMENT. ALSO THE FRONT STRUTS, TIE RODS AND WATERPUMP NEEDED REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350771August 20, 2010
SERVICE BRAKES, ELECTRIC
BRAKE JUDDER ON 2009 DODGE JOURNEY WITH 15K MILES. REQUIRED ROTOR AND PAD REPLACEMENT DUE TO SAFETY CONCERNS REGARDING STOPPING. ROTORS PROVEN TO BE WARPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350477August 19, 2010
SERVICE BRAKES, ELECTRIC
ON MY 2009 DODGE JOURNEY SXT 4 DOOR SUV I HAVE HAD CONSTANT BRAKE PROBLEMS. HAD TO INITIALLY GET THE FRONT BREAKS REPLACED AT 16,000 MILES AND AM NOW TAKING IT BACK IN TO GET THEM REPLACED AGAIN AT 25,000 MILES ONLY A FEW MONTHS LATER. THIS IS RIDICULOUS! I DON'T RIDE MY BRAKES AT ALL! BRAKES SHOULD NOT NEED TO BE REPLACED THIS OFTEN ON A VEHICLE. PLEASE MAKE DODGE TAKE RESPONSIBILITY AND REPLACE EVERY BRAKE ON EVERY MODEL AND REFUND ALL OF US WHO HAVE HAD TO DEAL WITH THIS! THIS IS OUR FAMILIES LIVES AT STAKE IF THE BRAKES FAIL, SOMEONE NEEDS TO BE HELD ACCOUNTABLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350580August 19, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING THE VEHICLE FROM MY HOUSE TO A DESTINATION APPROX 100 MILES AWAY. DURING THE DRIVE, ALL OF A SUDDEN THE BRAKES STARTED GRINDING WITHOUT WARNING. BROUGHT THE VEHICLE INTO DEALERSHIP WHERE THEY TOLD ME THAT THE BRAKES WERE SHOT AND HAD TO BE REPLACED. THIS WAS A COST OF 370.00. THE VEHICLE HAD ONLY 19000 MILES ON IT AND THE BRAKES WERE WORN DOWN TO THE RIVETS. I HAVE BEEN INVESTIGATING THIS PROBLEM AND "EVERYBODY" WHO OWNS A 2009 DODGE JOURNEY HAS THE SAME PROBLEM AND DODGE IS NOT DOING ANYTHING ABOUT IT. THEY ARE TELLING THE CUSTOMERS THAT THIS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350567August 19, 2010
SERVICE BRAKES, HYDRAULIC
MY BRAND NEW 2009 JOURNEY NEEDED FRONT BRAKES AND ROTORS REPLACED AT 22,000MI!! THIS SEEMS TO BE A VERY COMMON PROBLEM AS I CAN GO ON THE INTERNET AND FIND NUMEROUS COMPLAINT FORUMS REGARDING THE SAME ISSUE. THE DEALERSHIP SAID THIS WAS NORMAL WEAR AND TEAR. NOT COVERED UNDER WARRANTY. I HAD TO PAY FOR NEW BRAKES, ROTORS OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350271August 18, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, TIRES
FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 12K MILES ON OUR 2009 DODGE JOURNEY. NOW WE JUST HAD ALL BRAKE LIGHTS GO OUT. WE TOOK IT TO OUR MECHANIC AND THEY FOUND ONLY 1 BULB BAD. AFTER THE 1 BULB WAS REPLACED, ALL LIGHTS STARTED WORKING AGAIN. WHY WOULD THEY PUT THESE BULBS IN SERIES RATHER THAN PARALLEL SO THAT ONLY THE BAD BULB WOULD BE OUT RATHER THAN ALL? THAT IS A BIG A SAFETY PROBLEM IN MY OPINION. ALSO ONE TIRE NOW HAS A BULGE IN THE SIDEWALL AND NEEDS REPLACED. THE VEHICLE HAS ABOUT 15K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350319August 18, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 DODGE JOURNEY AND THE FRONT BRAKES FAILED AFTER 29,686 MILES. THE DEALER CLAIMS IT IS NORMAL, THIS IS NOT TRUE. I AM VERY CONSCIOUS ABOUT BRAKING, I KEEP MY DISTANCE AND DO NOT MAKE HARD BRAKES UNLESS NEEDED. BASED ON POSTED REPORTS, MANY ARE HAVING THE SAME PROBLEM. I HAVE NEVER OWNED AN AUTOMOBILE WITH A BRAKE FAILURE WITH LESS THAN 70,000 MILES ON IT, NEVER. BRAKE FAILURE IS A SAFETY CONCERN OF MINE, IT COULD HARM THE PEOPLE IN THE CAR AS WELL AS SOME ONE ELSE. DODGE IS NOT TAKING ANY RESPONSIBILITY FOR THIS DESIGN OR MATERIAL DEFECT, WHAT EVER THE CASE IS, BUT THEY DON'T HAVE ANY PROBLEM TAKING YOUR MONEY TO KEEP REPAIRING THE PROBLEM. I AM SURE DODGE WILL DO NOTHING UNTIL A COUPLE OF PEOPLE ARE KILLED DUE TO BRAKE PROBLEMS WITH THIS TYPE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350092August 17, 2010
SERVICE BRAKES, HYDRAULIC
I OWNED A DODGE JOURNEY 2009 AND ALL OF THE SUDDEN MY BRAKES STARTED TO GRIND. IT FELT LIKE I HAD NO BRAKE POWER AND SOUNDED LIKE IT WAS METAL TO METAL. I TOOK IT IMMEDIATELY TO OUR AUTHORIZED CHRYSLER DEALER AND I WAS TOLD I NEEDED TO REPLACE FRONT ROTORS AND BRAKE PADS. I HAD PURCHASED WITH THIS VEHICLE AN EXTENDED WARRANTY BUT WAS TOLD ROTORS AND PADS WERE NOT COVERED EVEN IN CASE OF PREMATURE WEAR : MY CAR HAS ONLY 22,000 MILES. WHAT IS FRUSTRATING IS THAT THE BRAKES NEVER SQUEALED . HOW COULD I ANTICIPATED THIS ? THE DEALERSHIP IS ASKING OVER $400 DOLLARS TO HAVE THE CAR REPAIRED AND BASED ON WHAT I AM READING IN THIS DATABASE, MY BRAKE PROBLEMS MIGHT HAPPEN AGAIN VERY SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350119August 17, 2010
SERVICE BRAKES, HYDRAULIC
AT 21,500 MILES I WAS INFORMED THAT MY 2009 DODGE JOURNEY R/T V6 NEEDED NEW PADS AND ROTORS. I WAS FURTHER INFORMED THAT THIS IS NORMAL. UPON RESEARCHING THE ISSUE, I HAVE LEARNED THAT THIS APPEARS TO BE COMMON AND LIKELY A DESIGN FLAW THAT MAY PUT MYSELF AND OTHERS AT RISK ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349560August 16, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 50 AND 55 MPH ON A MOUNTAIN ROAD, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO VIBRATE SEVERELY WITH A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE IDENTICAL FAILURES OCCURRED ON A SEPARATE OCCASION WHICH INVOLVED THE REAR BRAKE PADS AND ROTORS. THE CONTACT EXPRESSED CONCERN OF THE PREMATURE BRAKE WEAR AT SUCH LOW MILEAGE. THE VEHICLE WAS BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349188August 13, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I APPLY BRAKE IN HIGH SPEED (50-75 MPH) THE WHEEL VIBRATES (DODGE JOURNEY 2009 AND CHRYSLER CIRRUS 2007). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349276August 13, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES AND ROTORS ARE BAD AT ONLY 15,000 MILES..CAR HAS VIBRATING PROBLEM AND WAS TOLD I NEEDED NEW BRAKES AND ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348925August 12, 2010
ELECTRICAL SYSTEM
I WAS DRIVING 2009 DODGE JOURNEY SOMETHING SMELLED LIKE IT WAS BURNING BY THE TIME I COULD SAFELY PULL THE VEHICLE OVER THE FRONT END AND THE ENGINE HAD LOCKED UP THERE WAS SMOKE COMING IN THROUGH VENTS UNDER THE HOOD AND OUT THE EXHAUST. CALLED 911 FOR ELECTRICAL HARNESS AND ENGINE COMPARTMENT FIRE. ALL APPROPRIATE PEOPLE RESPONDED AND PUT THE FIRE OUT SAFELY. THE FAILURE OBVIOUSLY OCCURRED ONLY ONCE AND STILL WAITING ON THE INSURANCE COMPANY TO DECIDE IF THE VEHICLE IS TOTALED OR NOT. THE CAR HAD BEEN INTO THE SHOP FOR ENGINE TICK UPON START AND TOLD BY DODGE THAT IT WAS NORMAL BECAUSE THAT IS HOW THE SENDING UNIT FOR THE OIL WAS BUILT. CALLED MY VIN NUMBER IN FOR RECALLS AS I DID NOT BUY IT BRAND NEW WAS TOLD BY DODGE THAT THE WIRING HARNESS AND TRANSAXLE DID NOT APPLY TO MY VEHICLE. STILL WAITING ON INSURANCE AS I SAID BUT ITS KIND OF CURIOUS THAT THIS SPECIFIC FAILURE WOULD SOUND VERY MUCH LIKE THE RECALL NOTICES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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