Dodge Journey Complaints (2009)
1,594 consumer complaints on file.
- #10364153November 5, 2010SERVICE BRAKES, HYDRAULIC, TIRES, TIRES:TREAD/BELT
AT 31,000 MILES MY 2009 DODGE JOURNEY BEGAN SHAKING WHEN BRAKES APPLIED. HAD TO REPLACE BOTH FRONT AND BACK BRAKES AND ROTORS AT A COST OF $450. CURRENTLY A SHAKE EXIST IN THE CHASSIS OF THE VEHICLE WHEN I REACH SPEEDS OF 50 MPH OR GREATER. TIRES WHERE BALANCE 3 TIMES AND FINAL DIAGNOSIS BY DEALERSHIP IS THAT I HAVE ONE "EGG SHAPED" KUMHO TIRE THAT KUMHO WILL NOT TAKE RESPONSIBILITY FOR AND WOULD COST ME $267.00 TO CHANGE AS THERE IS ONLY ONE MANUFACTURE OF THIS TIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363909November 3, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY RT. THE FRONT BRAKE PADS AND ROTORS WERE WORN AND HAD TO BE REPLACED APPROXIMATELY FOUR TIMES. WHEN THE BRAKE WERE DEPRESSED THE VEHICLE WAS SHAKING EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT WAS NORMAL WEAR AND TEAR ON THE BRAKES. EACH TIME THE VEHICLE WAS TAKEN IN FOR REPAIRS SHE HAD TO PAY THE COST SINCE THERE WERE NO WARRANTIES OR RECALLS ON THE BRAKES. THE MANUFACTURER WAS CONTACTED AND INFORMED HER SHE WOULD BE RESPONSIBLE FOR PARTS AND THAT THEY WOULD PAY FOR THE LABOR. NO OTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 27,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363785November 2, 2010EQUIPMENT ADAPTIVE/MOBILITY
PURCHASED 2009 DODGE JOURNEY IN SEPTEMBER. THE FIRST WEEKEND AFTER PURCHASING THE VEHICLE I LOADED MY CANOE ONTO THE ROOFRACK. ABOUT 45 MINUTES INTO THE TRIP THE ROOF RACK RIPPED OUT OF THE ROOF OF THE VEHICLE. LOST THE CANOE LUCKILY THERE WAS LITTLE TRAFFIC AND NOBODY WAS HURT. AFTER FURTHER INSPECTION REALIZED DODGE USED SELF-TAPPING SCREWS INSTEAD OF BOLTS ON THE ROOF RACK. THIS IS A VERY DANGEROUS CONDITION. I CONTACTED MY DEALERSHIP AND THEY TOLD ME SELF-TAPPING SCREWS IS STANDARD ON ALL DODGE ROOF RACKS AND THE ROOF RACKS WERE NOT DESIGNED TO CARRY ANYTHING BESIDES LUGGAGE BOXES. I FILED A COMPLAINT WITH DODGE ABOUT THIS AND THEY CAME BACK WITH THE SAME ANSWER OVER A MONTH LATER. TODAY I RECEIVED AN ESTIMATE FOR THE DAMAGE TOTALING JUST OVER $2700. HOWEVER THAT IS NOTHING COMPARED TO WHAT COULD HAVE HAPPENED IF IT WOULD HAVE BROKE 20 MINUTES EARLIER WHILE I WAS DRIVING FASTER ON THE INTERSTATE WITH HEAVY TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10363616November 1, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, SERVICE BRAKES, HYDRAULIC, EQUIPMENT
2009 SXT AWD DODGE JOURNEY IS A REPLACEMENT FOR THE INITIAL JOURNEY WE PURCHASED WHICH WAS A LEMON. WE PICKED UP THIS CAR 5/2009. IT HAD A STRANGE SMELL, MUCH LIKE PROPANE WHEN THE ENGINE WAS WARM. THE DEALER WAS UNABLE TO IDENTIFY AFTER SEVERAL VISITS. WE GAVE UP. THIS PROBLEM CONTINUED FOR THE LAST YEAR - PROGRESSIVELY THE SMELL WORSENED. ON THURSDAY, 10-28-10 WHILE ON INTERSTATE 270 I NOTICED SMOKE COMING FROM MY ENGINE, AND THE PROPANE SMELL WAS ALMOST OVER POWERING. I PHONED THE DEALER AGAIN. THEY SAID TO BRING IN ON MONDAY, 11-1-10. ON THE EVENING OF 10-31-10 I NOTICED DRIPPING COMING FROM THE CAR ON MY GARAGE FLOOR. I WAS ABLE TO PUT A PAN UNDERNEATH AND TAKE TO DEALER MONDAY MORNING. AT THE DEALER 11-1-10, I WAS TOLD THIS FLUID WS "GEAR FLUID." SEVEN HOURS LATER I PHONED DEALER AND WAS TOLD THEY HAD TO ORDER A PTU SEAL. PLEASE, PLEASE GOOGLE OR SEARCH YOUR SITE FOR PTU ISSUES ON THIS CAR. THERE HAVE BEEN FIRES CAUSED, ENGINE FAILURES, ETC. EVEN AFTER THE PTU SEAL HAS BEEN REPLACED IT DOES NOT FIX THE PROBLEM. WITHIN A FEW WEEKS IT APPEARS THAT WHEN THIS INITIAL SEAL IS BREACHED, IT DAMAGES THE OTHER SEALS, WHICH IN TURN CAUSES PROBLEMS WITH THE TRANSMISSION AND BRAKING SYSTEM. ALSO, NOTEWORTHY, I JUST HAD TO HAVE MY BRAKES AND ROTORS REPLACED AT 18,000 DUE TO THE "TURNING BLUE." AND NOW, AFTER THAT WORK MY STEERING WHEEL SHAKES VIOLENTLY, WHICH THE DEALER CAN'T SEEM TO FIGURE OUT WHY. I AM ALSO FILING A COMPLAINT WITH CONSUMER AFFAIRS, THE ATTORNEY GENERALS OFFICE (MARYLAND) AND MOST LIKELY WILL BE GETTING A LAWYER. THE DODGE JOURNEY IS A SERIOUS SAFETY PROBLEM FOR OUR ROADS. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10361926October 23, 2010ELECTRICAL SYSTEM
AS I WAS DRIVING MY 2009 DODGE JOURNEY ON THE HIGHWAY GOING 70 MPH IT STUTTERED AND HESITATED TO PICK UP SPEED. I PROCEEDED TO GET ON AN OFF RAMP I COULD NOT PICK UP SPEED TO AVOID BEING HIT BY OTHER CARS CATCHING UP TO ME!! LUCKILY I MADE IT TO MY DESTINATION SAFELY!! THE CHECK ENGINE LIGHT COMES ON SHORTLY AFTERWARDS1 I TOOK IT TO THE DEALER TO FIND OUT WHAT THE PROBLEM IS, THEY HAVEN'T PROPERLY DIAGNOSED IT RIGHT YET!! THE CAR STILL DIES ON ME WHILE DRIVING!!! BY THE WAY I HAD THE CAR FOR 6 MONTHS AND 50,000 MILES!!! DODGE REALLY NEEDS TO FIX THIS PROBLEM WITH THEIR CREATION OF DEATH!!! HOPEFULLY THEY WILL BEFORE SOMEONE DIES IN A CAR CRASH BECAUSE THEIR CAR WENT FROM 70 MPH TO 0 IN 60 SECONDS!!! I TOOK IT TO A REPAIR SHOP AND A DODGE DEALERSHIP THE REPAIR SHOP SAYS IT NEEDS A WHOLE NEW COMPUTER THE DEALER SAY IT'S A BAD SOLENOID!!! I DON'T KNOW WHAT IT IS AND I SHOULD HAVE TO PAY FOR DODGE BAD BUILD OF THIS VEHICLE WITH MONEY OR MY LIFE!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361766October 22, 2010ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, TIRES
AT 11K MILES I HAD TO HAVE FRONT BRAKES REPLACED. SHORTLY AFTER THAT MY BACK BRAKES HAD TO BE REPLACED AND MY BACK ROTORS WERE WARPED. THE DEALER TOLD ME I HAD EXCEEDED THE 12K MANUFACTURER WARRANTY AND HAD TO PAY FOR REPAIR. AFTER RESEARCHING CONSUMER REVIEWS AND HAVING READ OF NUMEROUS COMPLAINTS ON BRAKES / ROTORS I SENT A LETTER TO CHRYSLER ALONG WITH COMPLAINTS. I DID NOT RECEIVE ANY LETTER, NOT A PHONE CALL, JUST A CHECK FOR REPAYMENT OF BRAKE WORK. SINCE THEN I HAVE HAD MY CENSOR LIGHT COME ON TWICE FOR THE TIRES AND UP UNTIL NOW, AFTER READING FROM THIS WEBSITE WAS I UNAWARE THIS VEHICLE APPEARS TO HAVE PROBLEMS WITH TIRES AS WELL. MY VEHICLE IS CURRENTLY IN THE SHOP. I HAD TAKEN IN TWICE FOR A NOISE THAT WAS COMING FROM THE FRONT PASSENGER SIDE. THE FIRST TIME I WAS TOLD THEY COULD NOT FIND ANYTHING. THE 2ND I WAS TOLD IT WAS A COMPUTER CHIP THAT NEEDED ADJUSTING AND IT WOULD BE "FINE". IT WASN'T FINE. THE NOISE GOT WORSE. MY POWER LOCKS ON DRIVER DOOR AND MY REMOTE KEY WOULD NOT WORK. I TOOK MY VEHICLE IN FOR BOTH THE NOISE AND THE POWER LOCKS/KEY NOT WORKING. I HAVE BEEN WITHOUT A VEHICLE SINCE MONDAY (IT IS FRIDAY) AND IT IS DUE TO HAVING TO REPLACE A WIRING SYSTEM AND ALTERNATOR. AN ALTERNATOR? MY VEHICLE HAS 25K MILES!! PLEASE HELP.....THERE ARE ALMOST 200 COMPLAINTS FOR ALL THE SAME PROBLEMS I AM HAVING. THIS IS NOT RIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361483October 21, 2010TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
2009 DODGE JOURNEY TIRES AND TIRE CENSORS BOISE,ID LARRY MILLER DODGE. HAVE HAD ISSUES WITH TIRES AIR PRESSURE AND CENSOR EVERY MONTH SINCE BUYING 2009 DODGE JOURNEY IN 2008. I HAVE ONLY TAKEN MY JOURNEY TO THE DEALER SHIP FOR ALL REPAIRS ON MY JOURNEY EVERY TIME I TAKE MY VEHICLE I TELL THEM I AM STILL HAVING THE SAME ISSUE WITH MY TIRES. THEY DEFLATE OFTEN AND THE CENSOR TURNS ON AFTER I LEAVE ANYWHERE BETWEEN 48HRS UP TO 2 WEEKS. LIKE I SAID THIS HAS BEEN A CONSISTENT ISSUE SINCE I DROVE MY CAR OFF THE LOT IN 2008 AND STILL HASN'T BEEN RESOLVED AND NOW THEY ARE TELLING ME I SHOULD JUST BUY NEW TIRES. I UNDERSTAND THAT IT IS ALMOST TIME FOR NEW TIRES BUT I FEEL THAT CENSOR AND DEFLATION IN MY TIRES SHOULD HAVE BEEN RESOLVED A LONG TIME AGO. BECAUSE OF THIS ISSUE I HAVE SPENT MANY HRS IN THE REPAIR WAITING FOR THEM TO TRY TO FIGURE OUT THE ISSUE 3-5 HRS EACH TIME.BECAUSE THEY HAVEN'T BEEN ABLE TO RESOLVE I WILL NEVER BUY A DODGE VEHICLE AGAIN. DODGE HAS GIVEN ME A VERY BAD EXPERIENCE WITH MY FIRST CAR. I WISH THAT I HAD WENT WITH THE ORIGINAL VEHICLE THAT I WANTED TO PURCHASE A SUBARU OUTBACK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361436October 20, 2010SERVICE BRAKES, HYDRAULIC
FRONT BRAKE PAD FAILURE @ 19,000 MILES. HAD TO BE REPLACED. VEHICLE NOW HAS 26,000 MILES AND BACK BRAKES NOW HAVE TO BE REPLACED. FRONT BRAKES ARE @ 95%. THIS SHOWS THAT THE ORIGINAL BRAKE PADS WERE DEFECTIVE OR CHEAP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10361191October 19, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE TRAVELING AT VARIOUS SPEEDS THE CONTACT NOTICED THAT WHEN THE BRAKES WERE APPLIED HE HEARD A GRINDING NOISE IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 23000 AND THE FAILURE MILEAGE WAS 20000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10360988October 18, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE INSURANCE COMPANY INSPECTED AND STATED THAT THE FIRE WAS CAUSED BY CATASTROPHIC ENGINE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 65,428.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10360497October 14, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT BEGAN TO HEAR A GRINDING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE SUDDENLY STOPPED ACCELERATING WHILE THE ENGINE WAS RUNNING FOR 30 SECONDS. THE VEHICLE THEN STALLED AND THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10360086October 12, 2010SERVICE BRAKES, ELECTRIC
WE PURCHASED A 2009 DODGE JOURNEY, IT HAS APPROXIMATELY 24,000 MILES ON IT. WE WERE RECENTLY TOLD THAT IT NEEDED NEW BRAKES. THERE WAS SQUEAKING AND THEN GRINDING WITHIN A MATTER OF DAYS. WE WERE ALSO TOLD THAT THE REAR BRAKES WERE ALSO CLOSE TO GOING BAD. I HAVE NEVER OWNED A CAR THAT THE BRAKES LASTED SO LITTLE A LENGTH OF TIME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10359607October 8, 2010SERVICE BRAKES, HYDRAULIC
I OWN A 2009 DODGE JOURNEY, WHICH I JUST LOVED UP UNTIL THIS SPRING! I HAD BEGUN TO HEAR ALOT OF DRAGGING NOISES IN THE TIRE AREA AND UPON TAKING IT FOR A TIRE ROTATION, I WAS TOLD I NEEDED TO BRAKES. THE CAR WAS BARELY A YEAR OLD AND YES, IT DID HAVE ABOUT 25,000 MILES ON IT. BUT, I HAD OWNED OTHER CARS IN THE PAST AND DIDN'T HAVE TO REPLACE THE BRAKES FOR ATLEAST 3-4 YEARS! I HAD TO REPLACE THE PADS & ROTORS AT A FEE OF $500. IT'S BEEN ABOUT 4 MONTHS LATER AND AGAIN, THE NOISES HAVE RETURNED! I CAN'T AFFORD TO REPLACE THESE ITEMS AGAIN. IT'S CRAZY! I NOW HAVE TO LIVE WITH THE CONCERNS OF WILL MY CAR STOP, WILL I CAUSE AN ACCIDENT BECAUSE THE BRAKES GO OUT NOT TO MENTION THE CONSTANT NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10359678October 8, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS BRAKING FROM APPROXIMATELY 40 MPH WHEN THE BRAKE PEDAL BEGAN PULSATING ABNORMALLY. THE STEERING WHEEL ALSO BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FRONT BRAKE PADS WERE REPLACED AND THE FRONT AND REAR ROTORS WERE RESURFACED. THE IDENTICAL FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT ROTORS WERE BEING REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 2/28/11 *CN THE BRAKES AND ROTORS WERE REPLACED TWICE. UPDATED 04/29/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358945October 3, 2010SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 DODGE JOURNEY. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 14,000 MILES ON THE CAR. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOOK IT TO MY MECHANIC BECAUSE I DIDN'T WANT THE SAME DODGE BRAKES ONIT. WE USED BENDIX BRAKE PADS. I WAS OK UNTIL I HIT APPROXIMATELY 21 K MILES. THE DEALER THEN TOLD ME I NEED NEW ROTORS. I THEN TOOK IT TO MY MECHANIC AND REPLACED THE ROTORS WITH THE HOLED AFTERMARKET ROTORS BECAUSE THEY STAY COOL AND WILL NOT HEAT UP. WITHIN 300 MILES AFTER I REPLACED THE ROTORS AND SHOES, THE CAR STARTED THE SAME SYMPTOMS AGAIN. SHAKING WHEN THE BRAKES ARE APPLIED. DODGE SHOULD COME OUT AND RECALL THE BRAKES ON THIS CROSSOVER. MY DEALER TOLD ME THAT THEY USE CAR BRAKES ON THIS TRUCK AND THEY SHOULD HAVE EQUIPPED IT WITH TRUCK BRAKES BECAUSE IT IS TOO HEAVY. I BOUGHT THIS CAR WITH THE EXPECTATION EVERYONE HAS FROM A NEW CAR AND I AM VERY UPSET WITH DODGE. THEY NEVER COVERED ANY OF THE BRAKE SYSTEM UNDER WARRANTY AND I AM POURING ALL THIS MONEY ON THIS CAR THAT I DO NOT TRUST. DODGE SHOULD BE SUED FOR THIS CAR !!!!!*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358858October 2, 2010SERVICE BRAKES, HYDRAULIC
WE HAVE HAD THE BRAKES REPAIRED THREE TIMES ON OUR 2009 DODGE JOURNEY. THE CALIPERS NEVER SEEM TO DISENGAGE AFTER BRAKING CAUSING CONSTANT WEAR ON THE BRAKES. WE HAVE DISCUSSED THIS WITH THE DEALERSHIP AND HAVE BEEN TOLD THAT IT IS NOT THEIR RESPONSIBILITY. THE FIRST REPAIR HAD TO BE DONE SHORTLY AFTER THE VEHICLE WAS OUT OF WARRANTY. THE BRAKE CHECK LOCATION THAT WE ARE USING STATES THAT THE ISSUE IS DUE TO POOR DESIGN AND POSSIBLY AN ISSUE WITH THE PARTS. I SEE NUMEROUS COMPLAINTS ON BLOGS REGARDING EARLY BRAKE REPAIR NEEDED ON DODGE JOURNEYS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358586October 1, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 5 MPH SHE HEARD A RUBBING NOISE. THE CONTACT STATED WHEN SHE REACHED HER DESTINATION SHE REMOVED THE TIRE FROM THE VEHICLE AND NOTICED THAT THE FRONT ROTORS AND BRAKE PADS WERE WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 21,629.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358745October 1, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE FRONT BRAKES AND ROTORS HAD TO BE REPLACED AT 13000 MILES AND THE REAR ROTORS HAD TO BE RESURFACED AT 17000 MILES. THE SERVICE MANAGER AT THE DEALER STATED THAT THEY ARE AWARE THAT THE BRAKES AND ROTORS DETERIORATED EARLIER THAN EXPECTED, BUT WHEN THE REAR ROTORS WERE REPLACED, THE MANUFACTURER STATED THAT THIS WAS NOT A COMMON OCCURRENCE. THE FAILURE MILEAGE WAS 13000 AND THE CURRENT MILEAGE WAS 19000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358349September 29, 2010SERVICE BRAKES, HYDRAULIC
I'VE HAD TO HAVE THE BRAKES REPLACED ON MY DODGE JOURNEY 2009 AND THE ROTORS AT 22,000 MILES. NOW THE STEERING WHEEL SHAKES. THE FIRST JOURNEY I PURCHASED HAD THESE SAME PROBLEMS AND WAS REPLACED BY DODGE/CHRYSLER AS A LEMON MAY 2009. NOW THE DEALER HAS NO IDEA WHY THE BRAKES ARE GOING BAD OR THE ROTORS SO FAST OR WHY THE STEERING WONT STOP SHAKING. I FEAR NOW THE BRAKING SYSTEM ON THE CAR IS BAD. DEALER STATED THE JOURNEYS WERE KNOWN FOR POOR / FAULTY BRAKES BUT CHRYSLER WON'T RECALL THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10357804September 27, 2010SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE NOTICED A SLIGHT SHIMMY IN THE VEHICLE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR AN OIL CHANGE WHEN THE TECHNICIAN INFORMED THE CONTACT OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0