Dodge Journey Complaints (2009)

1,594 consumer complaints on file.

#10659850November 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659244November 19, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE FAILED TO START WITHOUT WARNING. ON A DIFFERENT OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED AFTER THE TRANSMISSION WAS SHIFTED INTO PARK. ALSO, THE PASSENGER SIDE HEAT UNIT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN INITIALLY DIAGNOSED THAT THE WIN MODULE AND THE PENTIUM INTAKE WAS DEFECTIVE. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE TECHNICIAN DETERMINED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN DIAGNOSED THAT THE TRANS RANGE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658842November 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V13900 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT ON TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658899November 18, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, SWERVED INTO THE NEXT LANE, AND CRASHED INTO A TRACTOR TRAILER. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND IF ANY INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654697November 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/19/14*CN UPDATED 02/03/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654752November 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654804November 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED BUT WAS ABLE TO BE RESTARTED. ON A SECOND OCCASION WHILE MAKING A U-TURN, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651240November 12, 2014
AIR BAGS
2009 DODGE JOURNEY. CONSUMER STATED THAT THE AIR BAGS DID NOT DEPLOY IN A CAR ACCIDENT. *KL THE CONSUMER STATED HE WAS REAR ENDED, WHICH CAUSED HIM TO HIT A LARGE TRUCK IN FRONT OF HIM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10654610November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT INDICATED THAT THEY KEY FAILED TO TURN OVER INTO THE ON POSITION PREVENTING THE VEHICLE FROM STARTING. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED SEVERAL TIMES WHO INDICATED THAT THE PART WAS NOT AVAILABLE BUT DID NOT SPECIFY IF THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653822November 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE BAD KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653721November 9, 2014
ELECTRICAL SYSTEM
MY VEHICLE WILL TURN OFF AS I AM DRIVING AND SOMETIMES THE CAR WILL NOT START, IT WILL CLICK AND ONLY AFTER ME SWITCHING MY GEAR INTO NEUTRAL AND STARTING THE CAR AGAIN WILL IT START. I HAVE LITERALLY SEEN AND HEARD A CLICK THE KEY SWITCHING TO THE "ACCESSORY" POSITION, THEN THE ENGINE SHUTS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653094November 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653098November 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE BRAKES. THE DEALER REPLACED THE BRAKES, BUT THE FAILURE RECURRED AFTER THE VEHICLE WAS DRIVEN 11,000 MILES. THE BRAKES WERE REPLACED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653175November 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART AFTER THE SECOND ATTEMPT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652976November 6, 2014
ELECTRICAL SYSTEM
I AM TRYING TO GET ENFORCEMENT ON AN ALREADY RELEASED RECALL. THIS I MY DAUGHTERS VEHICLE, RECALLED DUE TO FAULTY KEY AND IGNITION. HERS HAS THE ISSUE AND WHEN SHE TRIED TO GET THE REMEDY SHE WAS INFORMED THEY CAN NOT FIX THE PROBLEM DUE TO LACK OF PARTS AND THAT THEY HAVE NO INTENTIONS OF PRODUCING THE PARTS NEEDED. ALSO THEY WOULD FIX A 2010 BUT THE 2009 IS A BIGGER ISSUE AND NOT EASILY SOLVED. HER RECALL IS L25/NHTSA 14V-373. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653066November 6, 2014
ENGINE
SERVICE INSPECTION FOUND 3 OF 4 ENGINE MOUNTS HAD FAILED THIS WAS FOUND BEFORE ANY TRAFFIC INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652326November 4, 2014
ELECTRICAL SYSTEM
DEAR SIR OR MADAM: I TOOK MY CAR INTO THE DEALERSHIP OCTOBER 30, 2013 FOR A ROUTINE INSPECTION AND I WAS TOLD BY THE SERVICE MANAGER THAT WHOLE CAR WAS WIRED WRONG AND MY VEHICLE WOULD NOT PASS INSPECTION. I WAS TOLD THAT THIS ISSUES WAS ASLO AFFECTING MY BRAKE & BACK UP LIGHT. I WAS TOLD THAT ALL MY LIGHTS REMAINED LIT AND APPEARED TO STAY ON SO IT LOOKED AS IF I WAS ALWAYS BREAKING & BACKING UP. NEEDLESS TO SAY I HAD TO PAY TO GET THIS ISSUE FIXED. I WAS LOOKING FOR OTHER RECALL ISSUES BECAUSE I RECEIVED A NOTICE ABOUT THE IGNITION AND NOTICE THERE WAS AN ISSUE LISTED IN REGARDS TO THE WIRING ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652410November 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE KEY SLIGHTLY CAME OUT OF THE IGNITION AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE BAD KEY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652428November 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652570November 4, 2014
ELECTRICAL SYSTEM
THERE IS A RECALL ON THE IGNITION SYSTEM AND EACH TIME WE CALL THE LOCAL DEALER TO MAKE AN APPOINTMENT, WE ARE SIMPLY TOLD THAT THERE ISN'T A PART AVAILABLE ANYWHERE TO FIX THE ISSUE. WE WOULD LIKE TO GET THIS SITUATION TAKEN CARE OF ASAP. ANY HELP THAT CAN BE PROVIDED WOULD BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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