Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11100601June 8, 2018
STEERING
STEERING SUDDENLY STOPPED WORKING. TOOK TO DEALERSHIP AND WAS TOLD THE POWER STEERING PUMP WAS OUT. A FEW DAYS LATER THEY CALLED (CAR WAS STILL AT THE SHOP) AND SAID THAT THE PUMP GOING OUT CAUSED A RUPTURE IN THE RACK AND PINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100356June 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE STALLS AFTER COMING TO STOP AND ATTEMPTING TO RESUME. IT STARTS BACK UP AFTER BEING PUT INTO PARK AND PUSHING IGNITION BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099119June 1, 2018
SERVICE BRAKES, STEERING, WHEELS
WHEN ACCELERATING VEHICLE PULLS MORE ONE WAY (RIGHT). WHEN AT STEADY SPEED VEHICLE HOLDS DIRECTION BUT IF GETTING ON THE FREEWAY OR ACCELERATING AFTER STOPPING, I HAVE TO STRONGLY CORRECT THE VEHICLE'S DIRECTION. CONCERNED THERE IS A POSSIBILITY OF BRAKES NOT FULLY RELEASING AFTER STOPPING AND IS ONLY NOTICEABLE BECAUSE OF THE SPEED (ENTERING THE FREEWAY) OR FULL STOP WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098457May 29, 2018
STEERING
WHILE DRIVING (IN MOTION) ON THE HIGHWAY, STEERING WHEEL LOCKED UP AS IF THE VEHICLE WAS IN PARK, AND THE ENGINE WAS OFF. I HAD JUST 5 MILES PREVIOUSLY TURNED THE STEERING WHEEL TO GET ON THE HIGHWAY. I HAD TO COME TO A STOP, PLACE VEHICLE IN PARK AND TURN THE CAR OFF. ONCE VEHICLE WAS RESTARTED, I WAS ABLE TO TURN THE STEERING WHEEL...*BF.. CONSUMER STATED DEALERSHIP WILL BE REPLACING THE STEERING GEAR,RACK,AND MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098190May 27, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS RECALL, MY DODGE JOURNEY FITS THE SAME DESCRIPTION FOR AN ABS RECALL, HOWEVER MY VIN NUMBER DOESN'T SAY THAT IT IS AFFECTED. I AM OUTSIDE OF WARRANTY SO THE DEALERSHIP WON'T TOUCH IT. DISPLEASED MAJORLY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097866May 24, 2018
ENGINE
THE ENGINE TURNS OFF DURING OPERATION WITH NO WARNING. STEERING WHEEL LOCKS UP AND BRAKES ARE HARD TO APPLY. NO CHECK ENGINE LIGHT TO WARN OF A PROBLEM WITH THE VEHICLE. PROBLEM IS RANDOM AND IS HAPPENING DURING VEHICLE OPERATION AND MAY CAUSE ACCIDENT IF ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093720May 14, 2018
POWER TRAIN, SUSPENSION, VISIBILITY/WIPER
MY DODGE JOURNEY HAS LESS THAN 70,000 MILES ON IT. AT THIS POINT THE ENTIRE REAR DRIVE SHAFT AND ALL MOTOR AND TRANSMISSION MOUNTS HAVE BEEN REPLACED. THEY WERE ALL SEVERELY DAMAGED. TIRES SHOW SIGNIFICANT WEAR EVEN THOUGH VEHICLE IS WITHIN ALIGNMENT STANDARDS. THE FAR LEFT VENT (DRIVER'S SIDE) BLOWS COOL AIR, BUT THE OTHER THREE FRONT VENTS ARE BLOWING HEAT. THERE IS A SEVERE, LOUD ROARING SOUND THAT HAS YET TO BE DIAGNOSED. THIS IS A RIDICULOUS AMOUNT OF PROBLEMS IN SUCH A SHORT TIME OF VEHICLE USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091342May 2, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR HAS 64,000 MILES ON IT AND THE ABS LIGHT, TRACTION LIGHT, BRAKE LIGHT AND CHECK ENGINE LIGHT CAME. I HAVE AN APPOINTMENT ON FRIDAY TO GET IT DIAGNOSED. AT 32,000 MILES THE CHECK ENGINE LIGHT CAME ON UPON STARTING AND MY CAR WOULD NOT GO OVER 30 MILES PER HOUR. A FUEL INJECTOR SENSOR WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091104April 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE WILL LOSE POWER WHILE DRIVING DOWN THE ROAD AND SIMULTANEOUSLY THE TRACTION CONTROL LIGHT ACTIVATES FOLLOWED BY THE CAR LAUNCHING FORWARD AND THE SERVICE AWD AND ABS LIGHTS ACTIVATING. THE VEHICLE WAS TAKEN TO A CHRYSLER GARAGE WHICH DUPLICATED THE PROBLEM AND SAW THE FAULTS IN THE COMPUTER. HOWEVER THE GARAGE WAS UNABLE TO FORMULATE A SOLUTION. THEY STATED THEY CHECKED ALL THE CONNECTIONS AND RAN THE VEHICLE APPROXIMATELY 160 MILES WITHOUT ANY ADDITIONAL OCCURRENCES AND RELEASED THE VEHICLE WITHOUT ANY FURTHER REPAIR. 4 DAYS LATER AND APPROXIMATELY 150 MILES THE PROBLEM RECURRED IN A PARKING LOT WHILE BACKING UP WITH THE LIGHTS ACTIVATING IN THE SAME SEQUENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091019April 30, 2018
AIR BAGS
I HAVE HAD TWO HEAD REST AIR BAGS DEPLOYED FOR NO REASON AND WITHOUT WARNING. FIRST IT WAS THE DRIVER SEAT IN WICH DODGE REPLACED AFTER WARRANTY HAD EXPIRED NOW THE PASSENGER SEAT HEAD REST AIR BAG HAS DEPLOYED FOR NO REASON AND DODGE IS REFUSING TO REPLACE THIS ONE. DODGE WAS UNABLE TO TELL ME IF THESE AIR BAGS WERE MADE BY THE TAKATA COMPANY. THE FIRST TIME IT HAPPEN MY WIFE HAD JUST PULLED INTO THE GARAGE AND WAS SETTING IN THE CAR TALKING ON THE PHONE WHEN IT DEPLOYED HITTING HER IN THE BACK OF THE HEAD. THE SECOND TIME THE PASSENGER SIDE WAS NOTICE DEPLOYED WHILE GETTING IN THE CAR IN THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089847April 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SHIFTED TO THE LEFT AND THE CHECK ENGINE, BRAKE, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM AND ELECTRONIC STABILITY CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO FIVE STAR CHRYSLER DODGE JEEP RAM MACON (3068 RIVERSIDE RD, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 52,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083628April 6, 2018
STEERING
I HAD MY VEHICLE FOR A YEAR AND ALL OF A SUDDEN MY VEHICLE WILL NOT STEER CORRECTLY. IT WONT TURN RIGHT AT ALL IT JUST GOES STRAIGHT. I FEEL THE SAFETY FOR MY CHILDREN AND I ARE AT RISK. SOMETHING ABOUT A RACK & PINION NOT WORKING DUE TO POWER STEERING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984070April 3, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
2015 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE MALFUNCTION AND OTHER ISSUES. *LD THE CONSUMER STATED THE REAR HEATER WAS INOPERABLE. THE BLOWER MOTOR WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082088March 29, 2018
SERVICE BRAKES
WAS PARKING ON AN INCLINE, I HAD COME TO A COMPLETE STOP. WHEN I APPLIED THE PARKING/EMERGENCY BRAKE THE CABLE DISCONNECTED FROM THE PARKING/EMERGENCY BRAKE PEDAL. THERE WAS AN AUDIBLE POP AND THE PEDAL FELL TOWARDS THE FIREWALL. THE PEDAL NO LONGER RETRACTS WITHOUT MANUAL ASSISTANCE. WHEN FULLY RETRACTED, IF NOT HELD IN PLACE, THE WEIGHT OF THE PEDAL TRIPS THE BRAKE'S SENSOR AND THE BRAKE ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080909March 22, 2018
STEERING, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TURPIN DODGE CHRYSLER AND JEEP, 90 KENNEDY RD, DUBUQUE, IA 52002) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE PUMP FAILED AND THERE WAS METAL DEBRIS IN THE TRANSMISSION AND ENGINE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A TRANSMISSION AND ENGINE FLUSH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076816March 8, 2018
AIR BAGS, UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE BRUISING TO THE CHEST AND NECK AREAS DUE TO THE AIR BAG DEPLOYMENT. THE CONTACT WAS ALSO IN SEVERE PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11076569March 6, 2018
UNKNOWN OR OTHER
TENGO PROBLEMAS CON EL MDULO DE CONTROL DEL SISTEMA ANTIBLOQUEO DE FRENOS (ABS) YA QUE EL DEALER ME HA DADO GARANTIA VARIAS VECES PERO NECESITO SABER SI HAY ALGUN RECALL POR QUE NO ME HAN AVISADO Y YA LA HA DAADO VARIAS VECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072879February 14, 2018
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING MY VEHICLE, IT SHUTS DOWN ON ME, STEERING WHEEL LOCKS AND IT STOPS ACCELERATING. IT IS VERY DANGEROUS, AS IT JUST STOPS ON ME. IT HAS LEFT ME IN THE MIDDLE OF THE CITY STREET, AND ITS BEEN A FEW TIMES NOW. THE CHECK ENGINE LIGHT IS ON, ALTHOUGH, IN TWO OCCASIONS, WHEN THE CAR STARTED BACK UP, THE CHECK ENGINE LIGHT GOES AWAY. IT'S NERVE WRECKING AND SCARY TO KNOW THAT IT WILL SHUT DOWN ON ME JUST LIKE THAT, WHILE IN MOTION. I DRIVE ON THE HIGHWAY, I JUST HOPE, NEXT TIME, IT DOESN'T SHUT DOWN ON ME IN THE HIGHWAY. I HAVE MADE A SERVICE CAR TO THE CAR DEALERSHIP WHERE I PURCHASED IT AND WILL BE TAKING IT IN TO GET SEEN IN A COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063693January 19, 2018
UNKNOWN OR OTHER
HEATER CORE...THERE IS MULTIPLE COMPLAINTS ON THE HEATER CORE GOING OUT. COSTING PEOPLE ATOT OF MONEY. MY CAR IS JUST 3 YEARS OLD HEAT SHOULD STILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063804January 19, 2018
SERVICE BRAKES
TAKATA RECALL FRENA DE GOLPE O COMO KE BRINCA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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