Dodge Journey Complaints (2015)

554 consumer complaints on file.

#11155757December 3, 2018
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR KEPT RANDOMLY FLASHING. THE CONTACT ALSO HEARD AN ABNORMAL LOUD NOISE WHEN APPLYING AND RELEASING THE BRAKE PEDAL. ALSO, AT VARIOUS POINTS IN TIME, THE BRAKE PEDAL FAILED TO FUNCTION AND THE CRUISE CONTROL INTERMITTENTLY FAILED TO WORK. THE DEALER (CHRIS MYERS DODGE CHRYSLER JEEP (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) INDICATED THAT THEY SERVICED THE VEHICLE WITH A WARRANTY AND CLEARED THE CODE, BUT HAD NOT SPECIFIED A SPECIFIC REPAIR DIAGNOSIS FOR THE BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,400. *TT CONSUMER STATED ANI-LOCK BRAKES SHUT OFF AT VARIOUS SPEEDS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153704November 26, 2018
ELECTRICAL SYSTEM
SECURITY CONTROL ISSUE - "KEY NOT DETECTED " ERROR GIVEN AFTER BATTERIES HAVE BEEN REPLACED, CAR WILL NOT START. SAME ISSUE REPORTED BY A LOT OF DODGE JOURNEY OWNERS, MONEY SPENT TRYING TO CORRECT PROBLEM TO NO AVAIL. CHRYSLER AWARE OF MASS ISSUE BUT NOT MAKING EFFORT TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153646November 25, 2018
POWER TRAIN
WHILE DRIVING ON HIGHWAY APPROXIMATELY 45-50 MPH, BEGINNING TO ASCEND A SMALL HILL, AN EXTREMELY LOUD SQUEAK WAS HEARD AND THERE WAS A BRIEF PERIOD OF RESISTANCE BEFORE THE VEHICLE "LURCHED" FORWARD AND CONTINUED TO MAKE A CLACKING NOISE, FOLLOWED BY A LOUD CRACK AND MORE RESISTANCE TO ACCELERATION AS I PULLED OVER. THE VEHICLE IS AN AWD, 3YRS OLD AND HAD 52K MILES ON IT. IT WAS TOWED TO A DEALERSHIP AND REPAIRED UNDER THE POWERTRAIN WARRANTY. THE DEALERSHIP INFORMED ME THAT THE COMPOUNDER HAD FAILED, LOCKING UP THE TRANSMISSION. THE AWD CONTINUED TO TRY TO POWER THROUGH, WHICH CRACKED THE POWER TAKE OFF (WHICH HAD A GIANT PIECE BROKEN OFF OF IT). THE DEALERSHIP REPLACED THE TRANSMISSION AND THE PTO, BUT COULDN'T EXPLAIN THE REASON FOR THE FAILURE. AS SUCH, I AM NOW CONSTANTLY WORRIED THAT THE SAME ISSUE MAY OCCUR AGAIN AND CAUSE AN ACCIDENT. I WOULD BE VERY GRATEFUL FOR ANY INVESTIGATION INTO THIS OR SIMILAR ISSUES WITH THE POWERTRAIN ON THE 2015 DODGE JOURNEY AWD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152955November 20, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE STARTED SLOWING DOWN AND MAKING NOISES, NOT SHIFTING, DELAYED ENGAGEMENT, AND BEFORE EVERYTHING HAPPENED IT DIDN'T SHOW ANY SIGN OF PROBLEM ON THE BOARD (NO CHECK ENGINE) AND THE CAR WAS IN MOTION, ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152428November 19, 2018
POWER TRAIN, SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ALL WHEEL DRIVE WARNING INDICATOR FLASHED INTERMITTENTLY. WHEN THE WARNING INDICATOR ILLUMINATED, THE VEHICLE WENT INTO TWO WHEEL DRIVE AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE FRONT AND REAR WHEELS WERE UNSTABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152360November 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
'TAKATA RECALL' EVERY WINTER MY DODGE JOURNEYS 'SERVICE AWD, ABS LIGHT, AND TRACTION LIGHT' WILL COME ON WHEN THE SENSOR GETS COLD AND WET. IT SHIFTS OUT OF AWD COMPLETELY. THIS HAS BEEN AN ISSUE EVERY SINGLE WINTER. IT IS RECALLED ON 2012-2015 MODELS BUT FOR SOME ODD REASON MY 2015 MODEL IS NOT INCLUDED IN THAT RECALL. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151910November 16, 2018
SERVICE BRAKES
THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE FAILED. THERE WAS A RECALL ON THE ABS CONTROL MODULE FOR THIS VEHICLE MODEL AND PRODUCTION YEAR. BUT CHRYSLER CLAIMS THIS PARTICULAR ABS MODULE IS NOT RELATED TO THE RECALL AND THAT IT IS DUE TO A SHORT IN THE MODULE. I SHARE THIS INFORMATION SO YOU CAN INVESTIGATE TO DETERMINE IF THERE IS ANOTHER ISSUE WITH ABS MODULES. ANTI LOCK BRAKES ARE A SAFETY FEATURE THAT HELP PREVENT ACCIDENTS. IF THE CONTROL MODULES ARE FAILING ON VEHICLES THAT ARE ONLY 3 YEARS OLD THAT SEEMS LIKE MORE THAN COINCIDENCE. COULD THERE BE A CORRELATION BETWEEN SAFETY RECALL R61 ISSUED IN DECEMBER 2015 AND THE FAILURE OF THE ABS MODULE IN THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150400November 9, 2018
ENGINE, UNKNOWN OR OTHER
MY CAR DIES WHILE I'M DRIVING ENGINE JUST STOPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149879November 7, 2018
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE ABS FAILED. WHILE DRIVING 55 MPH DURING A RAINSTORM, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THERE WAS A SPRING-LIKE MALFUNCTION THAT OCCURRED AND THE VEHICLE WAS DIFFICULT TO STOP. IN ADDITION, THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE BRAKES WERE APPLIED. PEACOCK CHRYSLER JEEP DODGE RAM RUNSWICK (5400 ALTAMA AVENUE, BRUNSWICK, GEORGIA 31525, (912) 231-4453) WAS MADE AWARE OF THE FAILURE AND REPLACED THE ABS SENSOR. THE FAILURE RECURRED. UPON THE SECOND OCCURRENCE OF THE FAILURE, WHILE THE VEHICLE WAS STATIONARY, THE CONTACT ENTERED THE VEHICLE AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED UPON STARTING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145178November 4, 2018
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
TAKATA RECALL . I WAS DRIVING MY CAR AND I NOTICED IT SMOKING I LOOK AND THE BACK WINDOW WAS ON FIRE SMOKING AND MY WIRING TO DOOR IS FRIED AND WINDOW SWITCH IS FRIED. *DT UPDATED 12/06/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11145100November 3, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERYTIME IT RAINS THE CAR FLOODS ON EITHER THE PASSENGER SIDE OR DRIVER SIDE. THIS IS CAUSED ELECTRICAL MALFUNCTIONS AND LIGHTS TO FLICKER. MAY LEAD TO EARLY CORROSION AND FRAME INSTABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143006October 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY JOURNEY WILL TURN OFF SITTING A STOP LIGHT OR JUST TURN OFF WHILE ACCELERATING FROM A STOP POSITION. ENTERING OR EXITING TRAFFIC. WHEN CHECKING ENGINE LIGHT THE CAMSHAFT SENSOR WAS DEFECTIVE. THIS CAUSING MY CAR TO TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141633October 21, 2018
UNKNOWN OR OTHER
DRIVER'S HEADRERST DEPLOYED AND CANNOT BE PUT BACK TOGETHER, BUT THERE WAS NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140034October 12, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
THERE IS A BUCKING, JOLTING ACTION AT INTERVALS. AFTER STOPPING, VEHICLE LOSES PICKUP ACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139578October 10, 2018
SEATS
I WAS DRIVING DOWN THE ROAD AND NOTICED THAT MY HEADREST WAS TOUCHING THE BACK OF MY HEAD MORE THAN NORMAL AND WHEN I STOPPED THE VEHICLE I LOOKED AT THE HEADREST AND IT HAD 'DEPLOYED' AND WILL NOT SHUT / GO BACK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132459October 1, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES SEIZED AND THE ABS AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN HIESTER CHRYSLER DODGE JEEP RAM (844-432-6794, LOCATED AT 940 N MAIN ST, LILLINGTON, NC 27546) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132410September 30, 2018
SEATS
HEADREST DEPLOYED AND DISCONNECTED WHEN MY SON (9YEAR OLD) ELBOWED THE SEAT GETTING OUT, A PLASTIC PIECE WAS HOLDING A MEDAL ROD AND THE PLASTIC SPLIT PUSHING THE HEADREST FORWARD. CAR WAS PARKED STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131730September 26, 2018
AIR BAGS
MY AIR LIGHT CAME ON OUT OF NO WHERE.AND DOES NOT GO AWAY. I WAS NOTIFIED NO RECALLS ARE ON THIS VEHICLE BY MY DEALER SHIP AND WAS INFORMED THE AIR BAGS WILL NOT DEPLOY IF WE WERE TO GET IN A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130743September 22, 2018
AIR BAGS
START MY IGNITION AND MY AIRBAG LIGHT ILLUMINATED AND BEEN ON SINCE THEN I CALL THE DODGE DEALER AND WAS TOLD I HAVE NO RECALL ON MY CAR I AM NOT SURE WHAT TO DO BUT WAS ALSO TOLD MY CAR IS NOT SAFE TO DRIVE THIS WAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130299September 20, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
JUNE 2017: IGNITION FAILURE, TOTAL COMPONENT REPLACEMENT; JULY 2017, SEPTEMBER 2017; JULY 2018: CAMSHAFT POSITION SENSOR FAILURE RESULTING IN ENGINE STALL, FULL ELECTRICAL SYSTEM FAILURE AND TOTAL VEHICLE SHUTDOWN AT HIGHWAY SPEEDS (60+MPH) FORCED TO COAST VEHICLE TO A STOP; BEGINNING JULY 2017 INTERMITTENT AND ONGOING: UNRESPONSIVE TRANSMISSION RESULTING IN DELAYED OR NOT CHANGING OF GEARS, ELEVATED RPM READINGS WHILE MPH STAYS STUCK (I.E. 4500+ RPMS BUT VEHICLE WILL NOT ACCELERATE PAST 40MPH), EXTREMELY DECEASED AVERAGE MILES PER GALLON WITH NO SIGNIFICANT CHANGE TO DRIVING HABITS OR MILES DRIVEN (I.E. PREVIOUS AVERAGE APPOX 19.9 MPG, CURRENT READ 13.2 WITH); VEHICLE OUT OF SERVICE 55 DAYS FOR REPAIRS IN THE LAST CALENDAR YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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